In printer services error message says "unable to perform this operation"

when I try to check my ink levels in the printer services area, an error message comes up "unable to perform this operation"
I have deleted and reinstalled my printer.  I have downloaded the lastest driver--all to no avail

Please read this post then provide some details.  What printer model? What operating system? 
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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