In PSE 11 and Windows 8, why can't I type a message into the body of my Photo Mail?

In PSE 11 and using Windows 8, why can't I type into the body of my Photo Mail?

As I mentioned, the most common causes are other applications conflicting with the software. I'd recommend testing this: http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html

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