In purchase history, there're 2 Subscription pendi...
In purchase history, there are 2 subscription pending, 2 are created. It might be by mistake when I trying to charge Skype credit. It's all for the same product, is it necessary to cancel them? If yes, how can I actually cancel them? Thanks in advance.
Where did you do the restore from (iCloud or computer's iTunes), and was it on the iPad when you backed it up ?
If you've moved countries since buying it or if it's no longer in your country's store then you won't be able to redownload it - if either are those apply then do you have a copy of it in your computer's iTunes library or on your backup of your downloads/library ?
If it's still in the store but not showing in the Purchased tab in the iTunes store app on your iPad for redownloading then check to see if you've hidden it :iTunes Store: Hiding and unhiding purchases - Apple Support.
Similar Messages
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Iam sandeep from INDIA even though i have not purchase any paid app. from itunes a $10 have been deducted from bank a/c
Ihave also checked my purchase history there is no paid list. Iam surprised what is this happening.
In my bank detail i got a message about this..
PUR/ITUNES/STORO/LUXEMBOURG ...
then all the dates on which the money have been dr. from a/c
Can any one tell me what to do PLEASE I would be very thankful..
How should I can get my money back ..
Can this also be happen in future ..
PLEASE REPLYHello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely, -
There is a charge on my credit card bill for $3.99, I cannot figure out what it is for. I searched my purchase history, and nothing comes up that could be it. Can somebody help me with this? I am starting to think that maybe it is a subscrption to something...but don't know what it could be. This is the second month in a row I have seen that charge.
If this is the second month that it's occured then it might be a subscription - there are instructions for checking if you have any, and how to stop them, on this page : http://support.apple.com/kb/HT4098
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Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.
You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
HT204088 Is there anyway to download my Purchase history?
Is there any way I can download my iTunes purchases, specificlly my in app purchases? I have hundres of purchases, and need to copy some (maybe 150+) of the order numbers. iTunes does not allow me to copy and paste the order number, and with the complicated order numbers given such as MGFLH5BB9M, they are not the easiest to remember.
I have the same question. Does anyone know how to download all iTunes purchases? I know how to look at them on Purchase History but I have hundreds of them and I need them in one neat easy list to download.
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I had previously purchased Acrobat 9 Standard and am trying to reinstall on a new computer as the one it is installed on has crashed. In my order history, there is a download link, but when clicking on it , I get a message there are no downloads. Help please!
Brigids45434622 for information on how to download your purchased Adobe software please see Find a download link on Adobe.com. You may also want to utilize a different web browser if you are not being given the option to download your installation files.
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Is there a way to Print one's Purchase History? I just get a blank page when I click on Print and cannot copy to paste elsewhere.
davidfromloudon wrote:
Is there a way to Print one's Purchase History?
Take screen captures and print them. PITA I know but that is all that is provided.
I just get a blank page when I click on Print and cannot copy to paste elsewhere.
Correct. -
Pending payment status - purchase history
Hi, I want to cancel the pending payment orders on my account's purchase history. How can I do it ? Thanks !
Please cancel the 2 extra 'pending' payment ( order number ends with 85955 & 00816 credit of c$4.99 each dd. March 22 & 23 on my account's purchase history. Thanks.
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Is there a way to access purchase history of my itunes account on I phone
there a way to access purchase history of my itunes account on I phone I need to pay outstanding monies and have no money in my bank account till after the weekend. I purchased a itunes card. But I need to access purchase history from my itunes account to press pay to pay outstanding monies from I tunes card instead of my bank account which won't work due to lack of funds in it
No. The only way to see it is to restore the backup to an iOS device.
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updated to ios 6 and lost all music but nothing else no music on my itunes either but theres a purchase history what do I do
iTune>Purchased>re-download your songs
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I can't download any apps until this problem fixed
Launch iTunes on your computer and click on iTunes store on the left side bar. Click on Account under Quick Links on the right. You will have to enter your password and then you can access your purchase history on the next screen that you will come to.
But how you fix the problem from there is beyond my knowledge.
It could be an issue with your credit card as well. Read this.
https://discussions.apple.com/message/7583351#7583351
Message was edited by: Demo -
I accidentally deleted my receipt for the purchase of an audiobook on iTunes. How can I get another? In my account history, there is no sign of it yet - I purchased it 2 days ago - but the charge is already on my credit card.
You're looking in your Purchase History?
http://support.apple.com/kb/HT2727
If so and you don't see the purchase there, and you're sure your looking in the account through which you purchased the audiobook (and are sure you bought it from the iTunes Store, not from audible.com or some other site), go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If the audiobook didn't download, they can help, and they may be able to send you another copy of the receipt.
Regards. -
I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...
Download past purchases - Support - Apple
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