In search of Unity 5 ES89
Does anyone know if ES89 is available, just not public?
Trying to setup Digital Networking or Unity to Unity Connection Interchange and understand that for Unity 5 you need ES89.
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity/compatibility/matrix/cunetoptionsreqs.html#wp76559
thanks,
Hi,
This is not available on CCO, the lastest available is ES88, seems that you are a Cisco partner, so I recommend you to open a case on TAC or contact your AM in order to get this, also if your company holds an Advanced UC specialization you are elegible for PDI support, you may open a case on www.cisco.com/go/pdihelpdesk
Christian Nuche
PDI HD
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Problems with subscriber search between unity servers in a dialing domain
I have two Unity 8 Active/Passive clusters in the following configuration Site A Unity Cluster A Exchange Server A Site B Unity Cluster B Exchange Server B The Exchange servers are on the same Active Directory Domain and in the same MS Exchange OrganizationThe unity clusters are on the same domain as the Exchange Servers and are connected to the same Cisco Call manager 7 system. The unity clusters are in a Dilaling Domain that should allow them to share subscriber information. Everything seems to be configured correctly but for some reason when I do search for all subscribers on Cluster A i can't see the subscribers on Cluster B and vise versa. As a result the auto attendant on cluster A can't transfer calls to subscribers on cluster B. I've gone over every document I can find and no matter what i do i can't seem to solve the problem. Can anyone point me in the right direction to solve this problem. Any help would be greatly appreciated.
Hi Gyasi,
Firstly, please ensure you go through every step of the Cisco.com document on "Digital Networking" for Unity 8.0. There are various different things that need to be configured; such as ensuring each of the Primary Unity servers, for each location, have had each of their Primary Location set to use the same Dialing Domain.
Does the GlobalSubscriber table, in SQL, include all of the users from the other cluster? This will at least indicate whether or not Unity has been successful in synch'ing back all users from it's local Active Directory Domain Controller (DC). If the DC's weren't communicating correctly, then this type of issue could easily occur.
Kind regards,
Craig -
Windows patches install on unity server 5.0
How do you install window patches on unity servers
Sent from Cisco Technical Support iPad AppHi Kirk
Cisco release patches for Unity as follows:
1) Windows Patches - go to cisco.com/go/software and search for Unity 5.0. In that section you'll see Microsoft Updates for Unity. There's a single .exe you can download that is released regularly that contains all the supported service packs, patches, and so on for Unity. Run it on the server console or via VNC to install it (a simple next/next/finish wizard), but remember to disable Cisco Security Agent if you run it before installing.
2) Unity patches are available but generally I wouldn't bother for a production system unless you are changing something in the environment already e.g. moving to a new Exchange version...
Aaron -
I have a macbook pro 13-inch [mid-2010].
I have installed rEFIt, and using this article [https://help.ubuntu.com/community/MactelSupportTeam/AppleIntelInstallation], have succesfully installed Ubuntu.
Everything seems to run fine from boot to rEFIt menu to GRUB menu and then to login screen, but after I login, the computer bothers me to not use Unity [apparently my hardware is not supported. Hmm.]. I login again using Ubuntu classic, hoping for some better news, then bam, everythings fine and dandy, except for one thing. The screen is too dark!
Would this be a hardware issue, or software issue, and what can I do to correct it?
[Also, how can I activate the wireless module ubuntu?]Well you need to install drivers for your hardware, your using the default settings.
Hit your Additional Drivers program and run that, reboot. (won't get 3D so dont' bother)
Then hit the Ubuntu Software Center and search for "unity 2D" and install that. Reboot and enable -
Globalmenu analysis tool / logger?
You know the 'global menus' that can be seen in Unity and Gnome, which are exported from the applications and then appear as a part of the desktop environment's interface?
I'm looking for a globalmenu 'provider' that actually does not display the menus, but rather, logs the info about menus that the app provides. It seems to me this application must exist, since it would be necessary for debugging Unity and Gnome global menus during their initial development. Searches (here, AUR, Google) have turned up nothing related.
(I had hoped to install Unity and see exactly how it worked, but the 'unity' package seems to be broken.)
Some context: Accessing less common actions in most applications is a pain, involving repeatedly lugging the pointer around and examining the screen, or remembering sequences of mnemonics (like 'Alt-I t h' -> Image->Transform->Flip horizontally). Global menu search ala Unity is not good enough by itself (non-menu actions, and composite actions, should also be accessible).
I'm developing a system to make this easy (dmenu style menu entry/macro searching, and hierarchical pie-menus via Gnome-Pie) for a restricted set of applications (in my case, graphics apps like MyPaint, GIMP, Krita, GrafX2, Inkscape)
Being able to introspect the menu data rather than having to enter it manually would be a HUGE timesaver for this.
Last edited by likytau (2013-12-21 02:03:51)Yes, I have tried it and looked around, only found some AT-SPI exports, for a very few apps. It is the tool I will use once I have something to inspect
EDIT:
building mate-globalmenus is a serious trial, but I'm still going. In the meantime I found that you can find a lot of useful information about what UI elements are where, with what mnemonics, by grepping through the application's .po files, using a command like this:
grep -B1 -Ee '^msgid.+_[a-zA-Z]' en_GB.po
Last edited by likytau (2013-12-21 08:31:14) -
Unity 4.2(1.0) delayed messages
We have customer who are having issues of delayed delivery of voicemails.. sometimes days...
The problem is that Unity holds some voicemails for days before releasing them. Some users saying that after return from holiday, they clear down all voicemails and then the following day they get some from a few days ago.
I have restarted the server and MTA service but this issue seems to return after few days.
Any idea what could be the issue or is there a bug in this version?
Help would be much appreciated.
Thanksthis is the text for the Cisco Unity 4.2(1) Engineering Special 173 (I also reported the broken link that you saw earlier):
Release Notes for 4.2(1) Engineering Special 173
System Requirements
Overview
Engineering Special Installation Instructions
Post Installation Steps
New Options and Features
Uninstall Instructions
Resolved Defects
System Requirements
This Engineering Special (patch) requires Cisco Unity 4.2(1) and needs to be installed on both Primary and Secondary Cisco Unity failover servers in the case of a failover configuration.
Overview
A complete list of defects addressed by this Engineering Special can be found in the section titled Resolved Defects. This Engineering Special is a roll-up of the following Engineering Specials and service patches:
ES172, ES171, ES170, ES169, ES168, ES167, ES166, ES165, ES164, ES163, ES162, ES161, ES160, ES159, ES158, ES157, ES155, ES153, ES152, ES150, ES149, ES148, ES147, ES146, ES145, ES144, ES143, ES142, ES140, ES139, ES137, ES135, ES134, ES133, ES132, ES131, ES130, ES129, ES127, ES126, ES125, ES123, ES122, ES121, ES120, ES119, ES118, ES117, ES116, ES115, ES114, ES113, ES112, ES111, ES110, ES109, ES108, ES107, ES106, ES105, ES104, ES103, ES102, ES101, ES100, ES99, ES98, ES97, ES96, ES95, ES94, ES93, ES92, ES91, ES89, ES88, ES87, ES86, ES85, ES84, ES83, ES82, ES81, ES80, ES79, ES78, ES77, ES76, ES75, ES73, ES72, ES71, ES70, ES69, ES68, ES67, ES66, ES64, ES63, ES62, ES61, ES59, ES58, ES57, ES56, ES55, ES54, ES53, ES52, ES51, ES50, ES49, ES48, ES47, ES46, ES44, ES43, ES42, ES41, ES40, ES39, ES38, ES37, ES36, ES35, ES34, ES33, ES32, ES31, ES30, ES28, ES27, ES26, ES25, ES24, ES23, ES22, ES20, ES19, ES18, ES17, ES16, ES15, ES14, ES13, ES12, ES11, ES10, ES9, ES8, ES6, ES5, ES4, ES3, ES2, ES1
Engineering Special Installation Instructions
Logon to the Cisco Unity server console either directly (physical console) or via VNC (do not use Terminal Services / Remote Desktop)
Double click the executable install file CU4.2(1)_ES173.exe
Step through the installation wizard clicking 'Next' as appropriate
Once the installation has completed select the option to reboot the Cisco Unity server
Post Installation Steps
1) This patch must be installed after applying this Engineering Special, available here for download: Other non-Cisco Unity Patch 70.
This patch installs new prompts to provide a warning when the Reply-All recipient list either contains a PDL or is above a threshold.
2) These steps must be applied after applying this Engineering Special:
a. Stop Tomcat service.
b. Delete only the files in
\CommServer\cscoserv\Tomcat\work\Standalone\localhost\ciscopca directory.
c. Restart Tomcat service.
3) Customers using the Blackberry feature with Cisco Unity must apply this patch on the Blackberry server after applying this Engineering Special, available here for download: Other non-Cisco Unity Patch 76.
4) Customers with systems based in Australia shall be affected by the Daylight Saving Time changes introduced by the Australian Gov't across several of their territories. The changes cause systems to report incorrect time stamps and to resolve them patches from Microsoft and Sun Microsystems must be applied after applying this engineering special:
Sun Microsystems patch:
a. Download the TZUpdater 1.2.2 or later from here: TZ Updater to the Cisco Unity system.
b. Stop the Tomcat service.
c. Unzip the contents to the same folder, file extracted tzupdater.jar
d. Open a CMD window and change directories to where tzupdater.jar is located
e. Enter "%JAVA_HOME%\jre\bin\java -jar tzupdater.jar -u -v -bc" and press enter. The output should be similar to this:
- java.home: E:\CommServer\cscoserv\Java2SDK\jre
- java.vendor: Sun Microsystems Inc.
- java.version: 1.4.2_13
- JRE time zone data version: tzdata2006g
- Embedded time zone data version: tzdata2007h
- Extracting files... done.
- Making changes for JDK 1.1 compatibility... done.
- Renaming directories... done.
- Validating the new time zone data... done.
- Time zone data update is complete.
Windows Patch
Apply the relevant Windows patch (Windows 2003 SP1/SP2 or Windows 2000 SP4) to the following machines:
a. Each Cisco Unity Server
b. Each Cisco Unity Bridge
c. All servers hosting Microsoft Exchange or Lotus Domino housing a mailbox of a Cisco Unity subscriber
d. The Cisco Unity partner mail server
e. Each Exchange server with the Internet Voice Connector installed
f. Each domain controller in an Active Directory (AD) domain with a Cisco Unity server
g. Each global catalog server within the AD forest where Cisco Unity is present
The Windows 2003 SP1/SP2 patch may be obtained directly from Microsoft under Knowledge Base article 955839. The Windows 2000 SP4 patch, KB article 942763, is only available to customers with a Microsoft Extended Hotfix Service Agreement for Windows 2000.
Defect: CSCsm32946, CSCtc11035
4) Customer sites where Cisco Unity integrated with multiple PIMG devices is failing to start after Microsoft hotfix MS08-037 - KB 953230 was applied must do the following after applying this Engineering Special:
a) Open and close the Manage Integrations (UTIM) utility.
b) Reboot the Cisco Unity server for the changes to take affect.
Defect: CSCsv54175
New Options and Features
The following sections detail how to enable new options and features that are supported by this ES. Prior to following these steps, you must first install the ES as per the above Engineering Special Installation Instructions section
1) Customers wishing to change the number of Microsoft Exchange mailstores Cisco Unity supports, shall need to modify the registry key found here:
[\HKLM\Software\Active Voice\AvWm\1.00]
Registry Key Name: Max Stores
Registry Key Type: DWORD
Registry Key Default Value: 250
Other Settings:
After changing the number of mailstores to support, stop Cisco Unity and the CuMdbStoreMonitor service and then re-start Cisco Unity.
Defect: CSCsu03848
2) Customer's wishing to enable the enhanced Cross-server login functionality shall need to upgrade to the latest version of the Advanced Setting Tools.
Launch the Advanced Setting Tool and look for Networking - Allow Transfer Override on Cross-server Transfer Handoff and follow the instructions in the description for a full understanding on how this works feature can be enabled/disabled.
Defect: CSCsd69934
3) Customer's wishing to enable the enhanced functionality for transfers to alternate contact numbers shall need to upgrade to the latest version of the Advanced Setting Tools.
Launch the Advanced Setting Tool and look for Conversation - ACN Follows Current Transfer Rule and follow the instructions in the description for a full understanding on how this works feature can be enabled/disabled.
Defect: CSCsi02306
4) Customers wishing to enable the functionality to prevent accidentally reply-all to PDLs shall need to upgrade to the latest version of the Advanced Setting Tools.
Launch the Advanced Setting Tool and look for Conversation - Reply-to-All Warning and follow the instructions in the description for a full understanding on how this works feature can be enabled/disabled.
Defect: CSCsi01131
5) Customer's experiencing issues with cross-server transfers to VPIM, Bridge or AMIS subscribers under the conditions listed below should consider enabling this functionality:
- Cisco Unity A and Cisco Unity B are two servers in the same directory and dialing domain.
- Cisco Unity A has a VPIM (or Bridge or AMIS) Delivery Location configured for remote location X.
- Cisco Unity A has a VPIM (or Bridge or AMIS) Subscriber (SubExt) associated with the Delivery Location.
- Cisco Unity B, on the SA Dialing Domain page, "Cross-server transfer: Pass control to the called subscriber's Cisco Unity server" is enabled.
In these conditions, if a caller calls Cisco Unity B and enters the id of SubExt, Cisco Unity B will prompt "One moment please", then immediately "You cannot be transferred now" and the caller will be returned to the previous conversation state.
Upgrade to the latest version of the Advanced Setting Tools.
Launch the Advanced Setting Tool and look for Networking - Cross-server Transfer Behavior for External Subscribers and follow the instructions in the description for a full understanding on how this works feature can be enabled/disabled.
Defect: CSCsh56194
6) Customers wishing to set the pre-pended and post-pended digits to any extension that a caller may dial while listening to the greeting for a Call Handler or Subscriber shall need to upgrade to the latest version of the Bulk Edit Utility.
Launch the Bulk Edit Utility and perform topic search in the Help file for instructions on how to set the pre-pend and post-pend digits for Callhandlers and Subscribers.
Defect: CSCse16249
Uninstall Instructions
On the Cisco Unity server console browse to the X:\CommServer\EngineeringSpecialBackup\ folder
Search for the folder called CU4.2(1)_ES173
Double click the Restore.bat file and follow the instructions
Once the un-install completes reboot the Cisco Unity server
Resolved Defects
All defects listed below are included in this ES
Fixes introduced in CU4.2(1)_ES173
CSCsf27378
CSCsf27378 - Media Master fails to load with "not found" errors in PCA
CSCtc24189
CSCtc24189 - HTTP TRAP - CPCA TRaP record does not work
CSCsv30015
CSCsv30015 - Unity failing to connect to SQL causing Unity to stop working as expected
CSCsx94938
CSCsx94938 - Recording New Greetings causes a file lock condition
CSCta71728
CSCta71728 - Issue with ActiveX controls shipped with Unity PCA
CSCsz17586
CSCsz17586 - Unity Inbox timestamp incorrect for some time zones
CSCtc11035
CSCtc11035 - DST change for Western Australia
Fixes introduced in CU4.2(1)_ES172
CSCsz19418
CSCsz19418 - modify exclusion pattern so . (period) is allowed
CSCsi74619
CSCsi74619 - Conv - Empty-body TTS message can cause AV
CSCsy10773
CSCsy10773 - Intermittent License Corruption on double-byte Unity systems
Fixes introduced in CU4.2(1)_ES171
CSCsq76448
CSCsq76448 - primary active but ports unregistered after reboot when sec. offline
CSCsx67429
CSCsx67429 - modify exclusion pattern so _ (underscore) is allowed with Exchange
CSCsx95506
CSCsx95506 - Remove feedback link from CPCA and SA
Fixes introduced in CU4.2(1)_ES170
CSCsx20874
CSCsx20874 - Double-free in Event Log class can cause heap corruption, crash
Fixes introduced in CU4.2(1)_ES169
CSCsx20874
CSCsx20874 - Double-free in Event Log class can cause heap corruption, crash
Fixes introduced in CU4.2(1)_ES168
Fixes introduced in CU4.2(1)_ES167
CSCsv54175
CSCsv54175 - Unity has IP Port conflicts with DNS after MS08-037 installed.
CSCsw73149
CSCsw73149 - Unity not starting Unexpected result in CAvLic::QueryS. Unspecified error
Fixes introduced in CU4.2(1)_ES166
CSCsv37908
CSCsv37908 - If Interview Handler Question Skipped, Unity States Message Has No Audio
CSCsv10048
CSCsv10048 - DOM: Unity does not keep BusinessTelephoneNumber in sync
CSCsv93549
CSCsv93549 - Failover: FCW can fail if run after certain ESs applied
Fixes introduced in CU4.2(1)_ES165
CSCsm80598
CSCsm80598 - TdsProxy fails due to corrupted Performance Counter Registry
CSCso96540
CSCso96540 - Unity should write eventlog warning when MAPI stalls
CSCsd89417
CSCsd89417 - SA does not create a MWI device correctly in SQL
CSCsw19755
CSCsw19755 - Port MWI improvements, fixes, diags to 4.2 from 5.0 and 7.0
CSCsj35854
CSCsj35854 - AvWm - Request to port MAPI function diags
CSCsl48610
CSCsl48610 - Unity sends port 0 in SDP information
CSCsw25257
CSCsw25257 - Unity AD sync - offer setting to disable sync'ing Scope DL's
Fixes introduced in CU4.2(1)_ES164
CSCsh04473
CSCsh04473 - SA: Administrative Access report is empty
Fixes introduced in CU4.2(1)_ES163
CSCsv24693
CSCsv24693 - Missing stored procedures after running scripts in UnitydbEx
Fixes introduced in CU4.2(1)_ES162
CSCsr86345
CSCsr86345 - SA>Primary Location page is vulnerable to Cross Site Scripting
Fixes introduced in CU4.2(1)_ES161
CSCsr86971
CSCsr86971 - Anonymous Auth Logon page counts against the session count
CSCsr86943
CSCsr86943 - Authentication bypass w/ anonymous auth
Fixes introduced in CU4.2(1)_ES160
CSCsr91797
CSCsr91797 - AvLic diagnostics don't show Unity location being processed
Fixes introduced in CU4.2(1)_ES159
CSCsq80836
CSCsq80836 - AvDSAD: Syncing of ScopeDls causes performance problems.
Fixes introduced in CU4.2(1)_ES158
CSCsm46139
CSCsm46139 - CUOM voicemail test fails to deliver msg to inbox
CSCso28123
CSCso28123 - Unity repeats option to record message
Fixes introduced in CU4.2(1)_ES157
CSCse87865
CSCse87865 - Change greeting to CUBI subscriber will change all others to default
Fixes introduced in CU4.2(1)_ES155
CSCso69772
CSCso69772 - When sending message, if hang up after continuing, is not delivered
Fixes introduced in CU4.2(1)_ES153
CSCsm27607
CSCsm27607 - JPN: Message Locator cannot search messages
CSCsm09325
CSCsm09325 - Unnecessary Drafts folder in unexpected language is created in Outlook
CSCsd26042
CSCsd26042 - Realspeak engine buffer overflow results in email TTS failure
Fixes introduced in CU4.2(1)_ES152
CSCsm90314
CSCsm90314 - Dom: message notification re-sent on MWI Resync
Fixes introduced in CU4.2(1)_ES150
CSCsm97318
CSCsm97318 - ReportDb_log.ldf or TempLog.ldf fill disk, may cause failsafe
Fixes introduced in CU4.2(1)_ES149
CSCsm82003
CSCsm82003 - Streamsweeper logic deletes DB reference when it shouldn't
Fixes introduced in CU4.2(1)_ES148
CSCsi22389
CSCsi22389 - Virtual Bytes / Fragmentation in AvCsMgr
Fixes introduced in CU4.2(1)_ES147
CSCsm17318
CSCsm17318 - Unity can't set Continue adding names after each addressee from Web SA
Fixes introduced in CU4.2(1)_ES146
CSCsm32946
CSCsm32946 - DST Australia Unity: Update for Unity
Fixes introduced in CU4.2(1)_ES145
CSCsg90913
CSCsg90913 - Inconsistent subject line on subscriber to subscriber message
CSCsk56884
CSCsk56884 - Subscriber sign in should respect system first & inter digit dtmf delays
Fixes introduced in CU4.2(1)_ES144
CSCsm10385
CSCsm10385 - MWI Refresh/resync turns MWI Off for New Urgent Domino Msg
Fixes introduced in CU4.2(1)_ES143
Fixes introduced in CU4.2(1)_ES142
CSCsl79289
CSCsl79289 - MWI lengthy after Exchange Cluster Failover
Fixes introduced in CU4.2(1)_ES140
CSCsl59482
CSCsl59482 - VMO reports errors when form is published by not locally installed
Fixes introduced in CU4.2(1)_ES139
CSCsk79469
CSCsk79469 - DST: Venezuela
Fixes introduced in CU4.2(1)_ES137
CSCsl56254
CSCsl56254 - GC total resync should sync typically most important objects first
Fixes introduced in CU4.2(1)_ES135
CSCdx12345
CSCdx12345
Fixes introduced in CU4.2(1)_ES134
Fixes introduced in CU4.2(1)_ES133
CSCsh9258
CSCsh9258
CSCsf2633
CSCsf2633
CSCse7788
CSCse7788
CSCsg0314
CSCsg0314
Fixes introduced in CU4.2(1)_ES132
CSCsl10496
CSCsl10496 - Conversation Exception can cause Unity to ring-no-answer (RNA)
CSCsk88930
CSCsk88930 - Duplicate Alias can cause system to become unresponsive
Fixes introduced in CU4.2(1)_ES131
CSCsh61500
CSCsh61500 - Can't forward Domino msgs without an intro via TUI with streamlined conv
Fixes introduced in CU4.2(1)_ES130
Fixes introduced in CU4.2(1)_ES129
CSCsi43057
CSCsi43057 - Heap Corruption in Miu during ASR cleanup
CSCsk67827
CSCsk67827 - MWI's may fail for PIMG integrations greater than the first integration.
Fixes introduced in CU4.2(1)_ES127
CSCsd16651
CSCsd16651 - When invalid password entered at known extension, do not prompt for ID
Fixes introduced in CU4.2(1)_ES126
CSCsk08880
CSCsk08880 - SA: SA use causes memory spikes/leak in AvCsMgr process
Fixes introduced in CU4.2(1)_ES125
CSCsk08880
CSCsk08880 - SA: SA use causes memory spikes/leak in AvCsMgr process
Fixes introduced in CU4.2(1)_ES123
CSCsj76543
CSCsj76543 - No audio if SIP call not cleared correctly, UDP port re-used
Fixes introduced in CU4.2(1)_ES122
CSCsd93217
CSCsd93217 - Cross box login SIP not functioning
Fixes introduced in CU4.2(1)_ES121
CSCsj53656
CSCsj53656 - New Call Routing Rules Should be disabled by default
CSCsh15836
CSCsh15836 - Unity 4.1.1 multiple admin adding call routing rules get mixed
CSCsc8690
CSCsc8690
CSCsi1374
CSCsi1374
CSCsg4933
CSCsg4933
Fixes introduced in CU4.2(1)_ES120
CSCsc51996
CSCsc51996 - DInterop-Interop subs on member servers not deleted from Global sub tbl
CSCsf10680
CSCsf10680 - DOM: deleted Domino users are not removed from GlobalSubscriber table
Fixes introduced in CU4.2(1)_ES119
CSCsj80282
CSCsj80282 - User name with Apostrophe will generate error
Fixes introduced in CU4.2(1)_ES118
CSCsj81527
CSCsj81527 - Unity Inbox: time stamp adjustment not valid for DST change in 2007 NZ
CSCsh35828
CSCsh35828 - Unity Inbox: time stamp adjustment not valid for DST change in 2007
Fixes introduced in CU4.2(1)_ES117
CSCse77587
CSCse77587 - TMP files in Unity Message Store account's temp folder fill drive
Fixes introduced in CU4.2(1)_ES116
Fixes introduced in CU4.2(1)_ES115
Fixes introduced in CU4.2(1)_ES114
Fixes introduced in CU4.2(1)_ES113
Fixes introduced in CU4.2(1)_ES112
CSCsj57251
CSCsj57251 - Errors during Play Speed Adj with g.711 to g.729a conversion
Fixes introduced in CU4.2(1)_ES111
CSCsi73888
CSCsi73888 - PCA Unity4.2.1- UK language reverse day with month in Alternate Greeting
Fixes introduced in CU4.2(1)_ES110
CSCsd39975
CSCsd39975 - PCA cannot read or write to database when JDBC connections are refused
Fixes introduced in CU4.2(1)_ES109
CSCsi76164
CSCsi76164 - DOM: Msg sent to a sub even if deleted from reply to all recipient list
Fixes introduced in CU4.2(1)_ES108
CSCsj16707
CSCsj16707 - Crossbox showing event log warnings on caller disconnect
CSCsj03459
CSCsj03459 - Streamlined Conversations are inconsistent
Fixes introduced in CU4.2(1)_ES107
CSCsg76524
CSCsg76524 - BusinessLogicManagerSvr.dll violates DLLMain rules and causes deadlock
Fixes introduced in CU4.2(1)_ES106
Fixes introduced in CU4.2(1)_ES105
Fixes introduced in CU4.2(1)_ES104
CSCsi95296
CSCsi95296 - Optional Conversion Help (Zero for Help) is not functioning
Fixes introduced in CU4.2(1)_ES103
CSCsi88008
CSCsi88008 - AvConcCVMENU006.wav causes call to terminate prematurely
Fixes introduced in CU4.2(1)_ES102
Fixes introduced in CU4.2(1)_ES101
CSCsi98311
CSCsi98311 - PIMG: Notifier should disable port when PIMG unavailable
Fixes introduced in CU4.2(1)_ES100
Fixes introduced in CU4.2(1)_ES99
CSCsi77374
CSCsi77374 - Unity Mobile Messaging Cannot Handle Spaces
Fixes introduced in CU4.2(1)_ES98
CSCsd46384
CSCsd46384 - NodeMgr gives error in Eventlog: DeleteFile() fails with 80070020
Fixes introduced in CU4.2(1)_ES97
CSCsi85034
CSCsi85034 - Extension remapping fails for calling # with SIP Fwd'd calls
Fixes introduced in CU4.2(1)_ES96
Fixes introduced in CU4.2(1)_ES95
CSCsi64012
CSCsi64012 - FCW fails to verify SQL is installed with WS03 3SP2
Fixes introduced in CU4.2(1)_ES94
CSCsi86913
CSCsi86913 - Crossbox: No configurable timeout for digits received during transfer
Fixes introduced in CU4.2(1)_ES93
CSCsi82851
CSCsi82851 - Crossbox: transfer fails with Handoff Response = ##
Fixes introduced in CU4.2(1)_ES92
Fixes introduced in CU4.2(1)_ES91
CSCsh94992
CSCsh94992 - Domino NDN causes Unity crash
Fixes introduced in CU4.2(1)_ES89
CSCsi69607
CSCsi69607 - MIU fails to initialize TTS on Win2003 SP2.
Fixes introduced in CU4.2(1)_ES88
CSCsd76986
CSCsd76986 - Unity MTA Counter Do not Increment in Performance Monitor
Fixes introduced in CU4.2(1)_ES87
Fixes introduced in CU4.2(1)_ES86
CSCsg49334
CSCsg49334 - License Pooling does not work between Unity 4x and 5x versions.
Fixes introduced in CU4.2(1)_ES85
CSCsi56850
CSCsi56850 - Crash in AvCsMgr while loading Event Log
Fixes introduced in CU4.2(1)_ES84
CSCsg64120
CSCsg64120 - Unity MWI resync performance needs improvement
Fixes introduced in CU4.2(1)_ES83
Fixes introduced in CU4.2(1)_ES82
CSCsd75873
CSCsd75873 - Miu exception under load referencing MiuCall without lock
CSCsd75912
CSCsd75912 - AvWav errors during 144 port load
CSCsi16038
CSCsi16038 - Heap Corruption in UnitySipStack.dll
CSCsi19521
CSCsi19521 - Unity 4.2ES - Allow 144 ports
Fixes introduced in CU4.2(1)_ES81
CSCsi13742
CSCsi13742 - Exception with variant holding a date
Fixes introduced in CU4.2(1)_ES80
CSCsi16038
CSCsi16038 - Heap Corruption in UnitySipStack.dll
Fixes introduced in CU4.2(1)_ES79
CSCsi02306
CSCsi02306 - ACN should follow the active transfer rule
CSCsi01131
CSCsi01131 - Unity should prevent occurrences of accidental reply-all to PDLs
CSCsi01116
CSCsi01116 - sub restricted from sending to PDLs can still reply-all to PDLs
CSCsf14610
CSCsf14610 - Reply-To-All to a large number of recipients can cause delays..
CSCsg52066
CSCsg52066 - Subscriber not able to toggle between Standard and Alternate greeting
Fixes introduced in CU4.2(1)_ES78
CSCsh35894
CSCsh35894 - MWI doesn't work for VPT added Unity subscribers
Fixes introduced in CU4.2(1)_ES77
CSCsi04112 -
Unity Express - Incoming calls wont get voice mail
CUE works fine with telephones on my local network. Incoming and outgoing calls work fine.
However when I get an incoming call via SIP trunk the call will not get forwarded to unity express after 10 seconds. The line goes dead.
I searched for another post which suggested the following commands:
telephony-service
call-forward pattern .T
voice service voip
allow connections from h323 to sip
I've double checked them and there's still something wrong.
Here's my current configuration:
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
h323
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
telephony-service
load 7910 P00403020214
load 7960-7940 P00305000301
max-ephones 24
max-dn 24
ip source-address 192.168.20.1 port 2000
auto assign 1 to 24
system message Comtek
voicemail 3000
max-conferences 8 gain -6
call-forward pattern .T
moh music-on-hold.au
time-webedit
transfer-system full-consult
transfer-pattern 2...
transfer-pattern 3...
directory last-name-first
directory entry 2 2001 name Phone Two 7912
directory entry 3 2000 name Phone One 7970
ephone-dn 1 dual-line
number 2000 secondary 441833000000
call-forward busy 3000
call-forward noan 3000 timeout 10
no huntstop
ephone 1
no multicast-moh
device-security-mode none
mac-address 0017.0EF0.3642
type 7970
button 1:1
So pros, any suggestions?
ThanksI made a new dial-peer to handle incoming calls as follows.
dial-peer voice 1000 voip
description Incoming SIP
translation-profile incoming SIPin
voice-class codec 1
session protocol sipv2
incoming called-number .T
dtmf-relay rtp-nte
no vad
The translation-profile puts the call through to my 2000 extension.
This is my "show call active voice brief" when an external incoming call is ringing through to my 2000 ephone-dn.
To me this seems to show the dial-peer "1000" matching and using the g711ulaw codec
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
1715 : 552 596706500ms.1 +-1 pid:1000 Answer +441833696807 connecting
dur 00:00:00 tx:0/0 rx:0/0
IP 87.127.240.98:16188 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
1715 : 553 596706510ms.1 +-1 pid:20001 Originate 2000 connecting
dur 00:00:00 tx:0/0 rx:0/0
Tele 50/0/1 (553) [50/0/1.0] tx:0/0/0ms None noise:0 acom:0 i/0:0/0 dBm
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
This is the "show call active voice brief" for an external incoming call when the call is established.
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
1731 : 569 597220040ms.1 +3730 pid:1000 Answer +441833696807 active
dur 00:00:02 tx:105/16800 rx:104/16640
IP 87.127.240.98:15162 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
1731 : 570 597220060ms.1 +3700 pid:20001 Originate 2000 active
dur 00:00:02 tx:0/0 rx:105/16800
Tele 50/0/1 (570) [50/0/1.0] tx:16180/16180/0ms g711ulaw noise:0 acom:0 i/0:0/0 dBm
Telephony call-legs: 1
SIP call-legs: 1
H323 call-legs: 0
Call agent controlled call-legs: 0
SCCP call-legs: 0
Multicast call-legs: 0
Total call-legs: 2
Not too sure where to go from here. -
Unity Connection Voice Mail Only- NO MWI template
I am deploying a site with 8,000 mailboxes. 4,000 of those users are voice mail only without a telephone and will NOT require MWI.
I can manually remove the MWI setting from each mailbox, but I am looking at either a BATCH CSV setting or a TEMPLATE that I can turn OFF mwi when creating the users.
Any ideas?
TIAHi there,
This setting change is available via Bulk Edit
Bulk Edit> Messages> Disable MWI functionality for this user
Bulk Edit changed in 8.x from where it was accessed in 7.x.
Here's a clip that speaks to how this is run now. You first search and select all
the users you want to change and then choose Bulk Edit;
To Edit User Account Information in Bulk Edit Mode (some editing from original > this example
is for Caller Input settings but you'll see the point)
Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit.
If the user accounts that you want to edit in bulk do not all appear on one Search page, check all applicable check boxes on the first page, then go to the next page and check all applicable check boxes, and so on, until you have selected all applicable users. Then select Bulk Edit.
Step 2 On the Edit Caller Input page, change settings as applicable.
Note The Status message at the top of the Edit Caller Input page tells you how many user accounts are being edited. Also note that the page is populated only with the fields that you are allowed to edit in bulk mode, and that the fields available for edit also depend on whether all of the user accounts reside on the local server.
Step 3 If applicable, set the Bulk Edit Task Scheduling Fields to schedule the Bulk Edit operation for a later date and/or time.
Step 4 Select Submit.
Step 5 If applicable, continue to change settings for these user accounts on the related pages available from the Edit menu. As you make changes on each page, select Submit before going on to the next page to make additional changes.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac090.html#wp1049545
Try a couple of test users first to come up with the exact plan.
If you prefer you can also use Bulk Edit via .csv
As a test here I tried the Bulk Edit and chose;
User with Voicemail > Users referenced in this CSV file > Next
This then allowed me to browse to an existing "basic" .csv that I had
used to create a test user recently when playing with BAT. In this .csv
I had one user named Bob Uncle with DN/ext 5126. So when I used this method
the Bulk Edit tool (smart puppy ) selected only Bob Uncle for my edit choices
and I was able to change the Disable MWI functionality for this user
Again, please try manipulating some test users to perfect
your methodology.
I have attached the test .csv I used
Cheers!
Rob
Attachments: buncletest Mailboxes.csv.zip (255 bytes)
"Show a little faith, there's magic in the night" - Springsteen -
When configuring a new Unity Voicemail Account I receive this message : The phone number or extension has already been assigned to some other object. I understand that this means that the 10 digit number I am trying to configure as the alternate extension for this user is already configured for another object with Unity.
I need to search by the 10 digit number and determine where it is configured so I can change it and map to the correct end user.
I have attempted to to search Users via DTMF Access ID using the 10 digit number with nothing being returned via that search.
How do I Search all of the copnfigured Alternate Extensions within our Unity Server?A subscriber info dump is likely the fastest way. If you're curious regarding other methods, you can also use the Data Link Explorer (CUDLE) tool which is in the Cisco Unity Tools Depot. All extensions for all objects are referenced in the "DTMFAccessId" table. The View menu has a Query Builder which you can use to compile a SQL query that searches for a digit string. It's best to search for both the 10 digit string as well as an abbreviated string as Unity sees them essentially the same and they are usually should be associated with a single subscriber. Once you find a match, you can use the "ParentObjectId" value associated with the DTMF access ID to look for a matching owner in the "GlobalSubscriber" table. The ParentObjectId should match the SubscriberObjectId for a subscriber (assuming the DTMF access ID is assigned to a subscriber). This is the same thing as looking at SQL; however, you are not directly accessing the DB so this is generally considered the safest way to browse and get a feel for where things are.
Hailey -
Unity Connection 8.6.2 report error and issues
Hello,
I found some other hits on this error and tried the workarounds (restarting tomcat, and report data harvester) but am still getting "Unable to find any report data based on parameter(s)" for a certain timeframe on multiple reports when I know activity occurred in that timeframe.
User Phone login report, Outcall Billing Detail Report, others.
CUC version is 8.6.2.20000-2
Problem is during this timeframe someone dialed into system and changed the transfer extensions to various LD numbers throughout an entire day and the reports aren't showing these outcalls. Call Manager CDR data show the calls being placed from Unity VM ports and the Unity Conversation Manager traces I grabbed for the timeframe show the calls to those numbers to. I'm just trying to match up with a report and figure out if there is some other log or trace file I can look to determine for sure the caller logged in to the voicemail box and changed the transfer extension on it. (guessed the voicemaill password). The failed log in report doesn't even show the failed login attempt in output from traces below. The transfer extension dest addr was different on the transfers on this same mailbox. Have locked down the system since but want to get better grip on this with the reports and traces.
I looked over the CUC 8.6.2 SU1 and SU2 release notes and not seeing any resolved bugs for these matters either.
Here are some samples lines from Conversation Manager traces:
00:32:46.399 HDR|02/04/2013 ,Significant
00:32:46.399 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=E68CA6DB3CAE4118BE9F9612BD3540A9
00:33:55.006 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:33:58.955 |9744,PhoneSystem-1-001,E68CA6DB3CAE4118BE9F9612BD3540A9,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
00:34:37.090 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=9DB394E443A3419FA0020BC9D1A92806
00:34:50.403 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,CDL,11,CCsCdlImsAccess::AuthenticateSubscriber: Cannot authenticate user: JOESMITH IMS Result Code: 1 on line 108 of file CdlIms/src/CsCdlImsAccess.cpp: Error: 0x80046505 Description: E_CDL_SP_EXEC_FAILURE
00:34:50.403 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,CDE,3,Authentication Failed for Subscriber 555123 (Src/CsCallSubscriber.cpp 2969)
00:34:50.404 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,-1,-1,An invalid password entered when trying to log into a user mailbox. Details - [].
00:36:29.331 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:36:33.484 |9832,PhoneSystem-1-001,9DB394E443A3419FA0020BC9D1A92806,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
00:44:53.444 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,Arbiter,-1,Incoming Call [callerID='' callerName='' calledID='555123' redirectingID='555123' lastRedirectingID='555123' reason=4=FwdNoAnswer lastReason=8=FwdUncond] port=PhoneSystem-1-001 portsInUse=1 ansPortsFree=23 callGuid=FEB6975B82284F37A161CD66ECBA61C6
00:45:20.019 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,MiuGeneral,25,Enter CAvMiuCall::TransferEx destAddr='715551231234' type=2=Release maxRings=4 mediaSwitch='00a499fa-a193-45b0-a153-564a64019eb8'
00:45:24.121 |9743,PhoneSystem-1-001,FEB6975B82284F37A161CD66ECBA61C6,MiuGeneral,25,Exit CAvMiuCall::TransferEx=0x00000000=S_OK
ThanksHello ebergquist,
As advised we could try to run a report before an upgrade was performed to verify if it will pull the information, which in the event it does we would be matching the bug, therefore access the CUC CLI and type the following command: file get install *
You will be required to have an SFTP available for the file transfer and port 22 open on the sftp client.
Once you receive the files you would need to check system-history.log, below is an example.
=======================================
Product Name - Cisco Unity Connection
Product Version - 8.5.1.12900-7
Kernel Image - 2.6.9-89.0.20.EL
=======================================
02/24/2013 13:35:02 | root: Boot 8.5.1.12900-7 Start
02/24/2013 16:03:45 | root: Install 8.5.1.12900-7 Success
Once you check the time stamp and date of the upgrade try to gather a report for a time range before the upgrade was performed, even though they might be overwritten, there still could be a possibility that it succeeds.
If this bug is not the issue then you might want to take into consideration:
1. Make sure that the service ReportDB is [STARTED] in the output of the command: utils service list.
2. If you have Digital Networking on your server make sure there is no stalled replication. Go to RTMT (Real Time Monitoring Tool)> Syslogs> Select on the dropdown your server> Doble click on Application logs> CiscoSyslog. You can then do a manual search or sort with the filter option:
Severity: Error
App ID: CuReplicator
Hit apply. Below is an example:
Date: Feb 19 08:01:15
Machine Name: LAB1111
Severity: Error
App ID: CuReplicator
Message: : 1151681: LAB1111.corpnet2.com: Feb 19 2013 08:01:11.662 UTC : UC_UCEVNT-3-EvtReplicatorStalledReceiveReplication %[ClusterID=][NodeID=LAB1111]: Detected stalled replication receiving from location LAB1111. Waiting for missing USN 2222. This situation may indicate network connectivity problems.
3.Make sure that replication is working properly in the cluster. You can check them via the following commands: showcuc cluster status and utils dbreplcation runtimestate
For the TransferEx that you state changed to ceros -> TransferEx=0x00000000=S_OK , this is just a hexadecimal value that is returned stating that the transfer that took place during the call was successful, in this case the actual transfer was to the following destination -> TransferEx destAddr='715551231234', and was during a call to ->calledID='555123' , this does not have to do with the actual change of a transfer number performed by a user.
Those traces won't be enough you will have to additionally set: ConvSub, level 3 and CDE, level 16 so that you may see output in the traces as the example posted in the previous thread.
Traces would be the path to follow in order to verify the user that changed the transfer rule, as this is as i understand the goal your pursuing.
However if it is of any help, another way to get on hold of the numbers that were updated on the Transfer Rule is to use the User Data Dump tool, this information reflects changes regardless of whether it was done via TUI (Telephone User Interface) or GUI (Graphic User Interface). For more information on the tool go to:
http://ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm
Traces are extensive to be reviewed if done manually, however you can do a text search with a tool as Notepad ++ to look for keywords as "NewTransferNumber =" or "CDE,16,Transfer allowed", once you find this you check the call GUIDwhich is the reference number of the call and that exists during the entire length of the call, whether it is while a person is leaving a voicemail or the user is accessing his/her's inbox. This would speed up your search.
So as explained in the first thread you would then do another text search returning all possible matches with that callGUID.
Now if you get to the very beginning of the call you would see something like:
Line 13712: 18:58:05.156 |24720,CCIE-1-001,0C9C97BDF5F444F0B535D231C32DDCB4,Arbiter,-1,Incoming Call [callerID='2199' callerName='' calledID='6789' redirectingID='' lastRedirectingID='' reason=1=DirectlastReason=1024=Unknown] port=CCIE-1-001 portsInUse=1 ansPortsFree=1callGuid=0C9C97BDF5F444F0B535D231C32DDCB4
In this example you see my test user callerID='2199' calling the Pilot number 6789 which is the voicemail button
calledID='6789, and the what type of call is it whether Forward or Direct, when logging to voicemail you are going to see Direct which is going to match the Direct Routing Rules and send the call to the attempt sign in conversation.
The other approach is a rule out method between the Audit traces and the User Data Dump tool.
So let's say you have a baseline document that states all of the Transfer numbers for all users.
If the User Data Dump reflects a different number and the Audit logs do not show any change, starting from the time the baseline was created and the point of time where the number was changed, then you could deduce the change was done via TUI (Telephone User Interface). Unfortunately you wouldn't be able to tell who did the change in this case.
Nevertheless, remember that a user may have for example an Alternate Extension so the change might not necessarily be done from the office phone: "Alternate extensions can make calling Cisco Unity Connection from an alternate device—such as a mobile phone, a home phone, or a phone at another work site—more convenient. When you specify the phone number for an alternative extension, Connection handles all calls from that number in the same way that it handles calls from a primary extension (assuming that ANI or caller ID is passed along to Connection from the phone system). This means that Connection associates the alternate phone number with the user account, and when a call comes from that number, Connection prompts the user to enter a PIN and sign in."
Best regards,
David Rojas
Cisco TAC Support Engineer, Unity
Email: [email protected]
Phone: 1-407- 241-2965 ext 6406
Mon, Wed, and Fri 12:00 pm to 9:00 pm ET, Tue and Thu 8:00 am to 5:00pm ET
Cisco Worldwide Contact link is below for further reference.
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html -
DV6-2173cl keyboard does not work in a few occasions (flash, unity, etc)
I've had this problem recently for a while now on my over-a-year-old DV6-2173CL (WA782UA#ABA) laptop where some plugins, like Flash or Unity web player, won't recognize keys that I'm pressing on my keyboard.
The keyboard works fine in all other occasions, like what I'm doing right now typing this up. The only issue with it is that the "/" key on the numberpad is loose but it still works (whenever i decide to use that side of the keyboard, which honestly i don't really).
However, when it comes to, say, a game (which i like to play often on my hp notebook) that's made in Flash or Unity, it won't recognize keyboard actions I do except the arrow keys and spacebar. Many games just use those sometimes, and that's alright, however, many other games uses some keys for specific actions or WASD to move around, and for some reason it just doesn't register. The funny thing, however, is that if there's a text box in a Flash object, like a chat window, I'll be able to actually type in it with no problem. Outside of text boxes, the keyboard just doesn't work (again, aside from arrow keys and space).
The only other instance where the keyboard doesn't seem to fully work is with Google Reader: I use Google Reader's keyboard shortcuts to quickly go through my subscriptions. However, until recently, the keyboard shortcuts just don't work. Interestingly enough, Gmail's keyboard shortcuts still work fine for me.
Another interesting thing I forgot to mention: Keys seem to work at least once at first, but continue to not work immediately after. On Google Reader, you press "j" to go down. I would occasionally try pressing J, and it would work, but trying again or trying any other keyboard shortcut won't work. When I was testing some Unity web player demos on Unity's site, when I was prompted to press M for the menu, it worked. Pressing it again after or other keys wouldn't work (except arrow keys and "esc", don't remember if spacebar was used in that demo or not).
I can't remember how long ago this has been happening, but I'd say at least over a month. I suppose some software I downloaded/installed has caused this conflict, but I'm not sure what and how long ago it was. I haven't tried doing a System Restore yet, being that I don't know when I should restore to and if a time when this wasn't an issue is still on the restore list. I also haven't mentioned about this sooner being that it wasn't particularly a major issue yet since I can still use my laptop for more important stuff, yet it still remains an annoyance.
Other programs, including installed games, appear to still work well with the keyboard, yet for some reason, with those instances mentioned above, they just don't work. I should also mention that Google Chrome is my primary browser, yet it also seems to be an issue across other browsers, including Firefox.
If anyone can come up with any possible solutions, all help would be greatly appreciated.This is related to the preference :
Search for text when I start typing
With the above preference enabled :
and e10s turned off keyboard shortcut [ correctly is sent to Gmail
however with e10s turned ON keyboard shortcut [ triggers page search instead of getting sent to Gmail
Workaround - with e10s enabled then disable preference
Search for text when I start typing
only then keyboard shortcut [ correctly is sent to Gmail -
Is there a way to script finding users in Unity and CUCM
I currently get a list once a month of all users who no longer work for our company. As we roll out more VOIP installs the list grows and the old way of doing things needs to change. Currently I search one by one through CUCM and Unity to see if the user is assigned a phone. I would like to be able to pull a list of all users from both Unity and CUCM put that into a spread sheet and then compare my attrition spread sheet to that spread sheet therby speeding up the process of determining which users might be assigned a phone.
Note company hires warehouse workers and they come and go frequently and are not assigned phones but, they along with users with phones are all dumped into a spread sheet so I have no way of know who is who.
1. I have a spread sheet with names on it both people with and without phones
2. I would like to download a list so I can compare the two and determine which ones have phones
I am open to other ideas and suggestions to make the laborious task easier.
Thank You in advanceSeems easy enough on the face of it - unless there's something I'm not getting - are you talking Unity or Unity Connection (folks often just say "Unity" as shorthand for either) - if you're dealing with Unity then you'll have to dance with ODBC which isnt' the end of the world but doing it from "script" is going to be a challange. If you're talking about Unity Connection you can also use ODBC but you have the option for an HTTP REST search for users by name.
So it's just a matter of searching by name and getting matches back (names are not guranteed to be unique of course, assuming you mean name as first/last/display name and not alias). It can kick out all matches I suppose and include the extension number. Unity and Unity connecton _always_ have extension numbers (it's required) so I'm unsure what someone "without a phone" would look like in Unity/Connection - that's a bit odd - how do they check messages? And without a phone why do they have a voice mail account? -
Progress on Unity under Arch Linux!
See here for information about the new GNOME 3.12-compatible packages: https://bbs.archlinux.org/viewtopic.php … 3#p1404683
I'm now on IRC! Come join us at #unityforarch on Freenode
To install Unity from my repos:
See the wiki: https://wiki.archlinux.org/index.php/un … mmended.29
To install Unity from source:
See the wiki: https://wiki.archlinux.org/index.php/unity#From_source
-- You probably don't want to read anything below --
The story
So...rather than wasting internet bandwith to download a new Ubuntu ISO to test out the new Unity features, I decided to try to make it work under Arch Linux. It took a whole lot longer than I expected to get it even partially working. So, here's my story:
Knowing that Unity isn't in the main repositories, I went the AUR's website and looked for a user created Unity package. That didn't go too well. The Unity package hasn't been updated for 6 months. D'oh! I decided to download the existing PKGBUILD and modify it to work with the Unity 4.xx series. After changing the version number, I tried to "makepkg" it, and was greeted with a message about installing Compiz 0.9.x. I thought it would be an easy install. It was quite the opposite. Compiz's install prefix was set to /opt/unity, but FindCompiz cmake build file expected Compiz to be in /usr, so none of the Compiz packages, except for compiz-core would compile. Then, I tried reinstalling compiz-core, but this time, changing the prefix to /usr. The compiled package ended up being only a few kilobytes big. I guess the mouse wheel was invented for a reason. I looked at the PKGBUILD again, only to find that there was a line at the very bottom that ran "rm -rf ${pkgdir}/usr". That explains a lot! I ended up adopting all the compiz*-git packages and fixing them so they would compile and install.
So, now that Compiz is working (restarted and tested just to make sure I didn't waste my time with something that didn't work), I went on to install the rest of the dependencies listed in the Unity PKGBUILD file. That went relatively well. I was so happy after seeing the progress counter go up after running "makepkg", but at about 8%, gcc spat out an error about an undeclared function (sorry, I forgot what the function was). Natually, I went to Google and searched the name of the function. 0 results! Exactly was I was looking for! I ended up downloading the Ubuntu 11.10 Alpha 3 ISO and running "find -type f /usr/lib | xargs objdump -T | grep the_function". The problem lied in the libindicator package. There was a newer version available which contained that function. I have no idea why a package that's only 0.02 versions ahead of the AUR package would contain new functions...
Next! Utouch...ugh...great memories! Not! I was so glad that I had fixed the utouch packages earlier (for touchegg to work). I was too frustrated from compiz and libindicator to try to compile more stuff.
Cmake. Whoever created the CMakeLists.txt file didn't list all the dependencies required. So after running "makepkg" 10 billion times, waiting for "somebodydidntputthisincmake.h not found" errors to appear, I finally got all the dependencies I needed installed...or so I thought. After installing and compiling all these dependencies, the cmake only continues 3% further before encountering another cryptic gcc error. This time, there no error about a file not being found. So not knowing what dependency was missing, I headed over to http://packages.ubuntu.com and downloaded the Unity DEB source to find the dependencies in then debian/control file. After install those few dependencies that I missed, I ran "makepkg" again, hoping that it would finally compile successfully. CMake went a little further--5% further to be exact--before running into another error. It complained about DndSourceDragBegin() having two return types. Sure, enough "./plugins/unityshell/src/ResultViewGrid.h" had the return type as boolean and "/usr/include/Nux-1.0/Nux/InputArea.h" had the return type as void. WTF? How the heck does this even compile under 11.10???
After changing void to bool in "/usr/include/Nux-1.0/Nux/InputArea.h", I ran "makepkg" once again anxiously waiting to the see the line "Finished making: unity 4.10.2". CMake compiled about 35% before running into error about an undeclared gtk function. Nooooooooooooo!!! I wasn't brave enough to install the git version of gtk3, so I created a chroot, installed the base packages, and installed all of those dependencies fairly quickly (it gets a lot easier after doing it so many times).
Moving on to gtk3. After cloning the ~200MB git repository, autotools spits out an error about cairo-gl missing. So, I proceeded to install the cairo-gl-git package, which failed to compile (it compiled successfully outside of the chroot...). GREAT. So, Unity fails to compile because GTK version is too old, and GTK failed to compile because cairo-gl is missing, and cairo-gl fails to compile because I'm in a chroot. GAHHH!!! While thinking about throwing the computer out of the window, I searched the AUR for other GTK3 packages. I just happened to find a package named "GTK3-UBUNTU"! That package was still at version 3.0, but it was pretty easy to get the patches and source code for 3.1 from the Ubuntu GTK source package.
So, FINALLY, Unity compiles. I was so darn happy, I didn't even care if it ran or not. I logged out and logged back into the GNOME 3 fallback mode, and entered the chroot. After running "xhost +SI:localuser:chenxiaolong" to run X11 apps in the chroot, I crossed my fingers and ran "DISPLAY=:0.0 unity --replace". It failed with python 3 complaining about missing modules. That's okay, since the Unity launch script is written in python 2. I changed the shebang line in "/usr/bin/unity" to point to python 2 and ran "DISPLAY=:0.0 unity --replace". It didn't necessarily fail, but it didn't succeed either. It didn't print out any error messages. Weird... I thought I'd try enabling Unity from the compiz settings manager then. I ran "DISPLAY=:0.0 compiz --replace" and "DISPLAY=:0.0 ccsm" and enabled the Unity plugin. Unity runs! Although nothing shows on the screen, it runs! It shows up in the process list! Woohoo!
And that's about how far I got. There were quite a few Vala errors during the compiling process (I forgot which package it was), which is probably why Unity won't appear. I'll try again later with the vala-devel or vala-git package and hopefully Unity will work then. Here are screenshots of what I've gotten working so far:
http://i.imgur.com/7F1fm.jpg
http://i.imgur.com/zGNJc.jpg
http://i.imgur.com/3mCgd.jpg
By then way, I love the simplicity of pacman and the AUR. I can't imagine how long this would have taken with other package managers.
Moderator edit: Do not place large images in line. If you want, you may embed links to thumbnails inside url tags.
Last edited by chenxiaolong (2014-04-15 17:11:04)City-busz: I'm getting a ton of Vala errors when I compile libunity (AUR version) with vala or vala-devel. libunity fails to compile with vala-git. I'll try your packages in a virtual machine and see how they work on 64 bit.
In the meantime, Unity still fails to show up: http://i.imgur.com/btPwo.png I'll try out your PKGBUILDS and see how that works. I'm glad there are people who want to port Unity to Arch Linux
EDIT: City-busz: Just to let you know, Unity will fail to compile at around 45% with GTK 3.0. Here's my source packaage for Ubuntu's GTK 3.1: http://ubuntuone.com/p/1EzX/ It contains all of the patches in the Ubuntu source package. I'm not sure if all the patches are needed, but GTK compiles fine with all of them.
EDIT2: Right now, I'm trying to compile Vala 0.10.4, then version used in Ubuntu 11.10. Hopefully that will eliminate some of the Vala errors.
EDIT3: Vala 0.10 is too old. 0.12 and 0.14 are also in the Ubuntu repository. Trying those...
EDIT4: 0.14 is actually 0.13.1. Gah... Vala takes longer to compile under VirtualBox than GTK3...
EDIT5: Okay...so VirtualBox "helpfully" became slow enough that I could read the error messages. The Vala error messages aren't actually error messages, but rather warnings about unused methods. I wonder what prevents Unity from running then...
Last edited by chenxiaolong (2011-08-30 02:30:29) -
Weird error message in Unity Connection - Email Notifications
I went to a user, notifications, email, and put in the email address and enabled it. I click save and get this message "The specified SMTP address cannot be in the VMS domain." I searched and didn't see anything here on the forums about it and googled it and didn't find anything either. Thanks in advance.
Hi Chad,
Is the domain name of the email address you are specifying the same as the domain name that the server is using? For this to work, the email address should be in a different domain than the one that the Unity Connection server is in.
Hope this helps.
Regards,
Michael. -
Unable to search for users in CUP
Hi Guru's
When I am tryin to create a request in CUP , I am unable to search for users , the search option doesnt return any values at all
I have checked my user data source which is LDAP, the connector is working fine , and I have the field mapping done etc ,but I still cannot search for users.
Any thought on this
Regards
KSHi Venkateshwar,
Thanks for the quick response ,
my user path looks somehtinkg like this
User path : DC=unity
This connector is defined by my Basis guy ,I am not sure what wouldl be the compelte path
have you got an example ?
I guess I will have to check with teh guys who maintain the active directory ( our LDAP system )
Thanks
KS
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