In several attempts to download Firefox, each time I wind up with "In Box."

I have been trying to download Firefox on a Sony laptop (4 years old). Each time I download (last time from Mozilla.org/Firefox) I get "In Box," and not Firefox. The Firefox logo appears on the tool bar at the bottom of the screen but when the icon is clicked I get a "In Box" screen. Have searched programs file to see if it appears so I can delete it but it does not appear. I am running Windows 7 (premium home addition).

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Try this instead:
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
*Start the installation with a double-click on the desktop icon
You can also try this page on the Mozilla CDN site:
*http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/

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