In Sierra Leone with a dead MacBook Air

I'm in Sierra Leone and need a mac store as my MacBook Air won't start up. Any ideas if there is one or what the consequences are in terms of warranty if I get someone to open up the back who isn't an authorised apple dealer
It shut down unexpectedly a few days ago and I've tried all the commands on the various forum entries (eg shift, control, option, power etc). It looks said it is fully charged (green light on power cable) but seems completely dead

There is no Apple Store in Sierra Leone. If you have it serviced by anyone who is not an Apple Authorized Service Provider, then you warranty is void. Same thing if you try to service it. The only place where you can exercise your warranty is in the country of purchase.
You can try:
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)

Similar Messages

Dead MacBook Air

Hi all,
I have a client with a dead MacBook Air that I've tried nearly everything I can think of to resurrect it without any success. Maybe someone here has a suggestion on something else to try.
Scenario:
MacBook Air running 10.5.8. No peripherals attached.
1. The power adapter is attached and the LED glows green so it appears to be charging well.
2. When pressing the power button the computer makes a faint noise, like the fan starts to spin. The LED on the front edge glows solid for about 1 second, then blinks rapidly 9 times. Then the LED goes out for about 1 second, and comes back on steady for as long as the power button is held. At the moment, that's all the computer does.
Things I have tried:
1. Holding C key on power-up to boot from OS X install CD.
2. Holding Option key on power-up to boot into Safe Mode.
3. Holding Command-Control-P-R to rese PRAM on power-up.
4. Holding (Left side of keyboard) Shift-Control-Option plus Power button to reset SMC. Then pressing power button after 5 seconds.
When trying each of these methods the exact same thing happens as described above, a slight noise, 9 blinks of the sleep light etc.
The client has very sensitive data on the SSD and doesn't want to send the computer in for repair, but I've about out of suggestions on what to do.
Any thoughts or suggestions?
Thanks,

I had similar problem, brought a refurb. Had to be sent in for repair. Turns out needed a new Logic board, fortunately I was still under warranty. Call AppleCare or bring to Genius Bar. Good luck.

Anyone have problems with a 2011 MacBook Air battery going dead

Has anyone had repeated issues with their 11" MacBook Air battery dying? I took mine in about 3-6 months ago and they replaced the battery. It was fried. It's happened again. Has anyone else had the same problems? Has anyone got apple to replace their Air with a newer model free of charge? Please reply back if anyone has had similar problems. Thank you.

How exactly are you using your Air?
A: are you ever or often letting your Air shut down from power loss?
B: do you have your Air always charging AND in sleep mode?
Your service on your battery has a warranty, contact Apple for another visit for full diagnostic and possible repair.
your logic board could have a fault causing the battery to dissipate abnormally.

Problem with MacMail on MacBook Air - mail with 32MB attachment appearing in "recovered messages" folder every 12 seconds

Problem with MacMail on MacBook Air
3 days ago I failed to send a mail with a large (32MB) attachment - and it is no longer in my outbox, draft mails or sent file.
BUT a copy of this same mail now appears every about 15 seconds in my "recovered messages" folder
I noticed when I received a system error saying I had a disk almost full issue - there were over 580 copies of the mail with 32MB attachment in the "recovered messages file"
I deleted them all, and deleted the Trash
BUT the message still keeps re-appearing every 15 seconds or so. So I keep deleting them.
Since then I have not been able to receive mail (altho' I am able to send) and Mail is VERY slow
I am running MAC OS X 10.6.8
I am running Mail version 4.6 (1085)

Also here's the log before it happened. As you can see there is no activity from 9:48 to 10:00 am when the sound occurred.
23/02/2014 9:48:12.792 am ntpd[52]: FREQ state ignoring -0.145411 s
23/02/2014 9:48:15.258 am WindowServer[96]: _CGXHWCaptureWindowList: No capable active display found.
23/02/2014 9:48:20.000 am kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000280
23/02/2014 9:48:20.000 am kernel[0]: ARPT: 61.319378: AirPort_Brcm43xx::powerChange: System Sleep
23/02/2014 9:48:20.000 am kernel[0]: ARPT: 61.319390: wl0: powerChange: *** BONJOUR/MDNS OFFLOADS ARE NOT RUNNING.
23/02/2014 9:48:20.000 am kernel[0]: AppleCamIn::systemWakeCall - messageType = 0xE0000340
23/02/2014 10:00:04.000 am bootlog[0]: BOOT_TIME 1393167604 0
23/02/2014 10:00:06.000 am syslogd[17]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
23/02/2014 10:00:06.000 am syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".

Can i use a 85 watt charger with a new macbook air

Can i use a 85 watt charger with a new macbook air that comes with a 45 watt charger. One says its 14.8 volts and the other is 20 volts.

To be clear, the wattage of the adapter is not the power delivered to the Mac, but rather the power the adapter is capable of delivering.
Think of it as the difference between a 200 HP and a 400 HP engine; both can drive at a certain speed with no issues, the difference is what happens if you floor the gas pedal.
The same is true between the higher wattage power adapter that comes with the iPad and the one that comes with iPhones; you can use the higher wattage adapter to charge and iPhone with no issue, but if you try and use the iPhone adapter to charge the iPad it may work, but it will take much, much longer.

I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

I am unable to sync my iPad with my new MacBook Air without losing all photos even though both are linked to the same iTunes account

Transferring photos from your computer has nothing to do with your iTunes account/Apple ID.
Photos can be transferred from a single computer only. When transferring photos from another, all photos on the iPad that were transferred from a different computer will be erased from the iPad first - even if the photos were transferred from the old or different computer to the new computer being used for syncing.
When transferring photos from your computer, what is named the iPod Photo Cache is created on your computer for the photos that are transferred and why you see new photos being transferres are optimized before the actual transfer process. The iPod Photo Cache for these photos on the computer the photos were transferred from is not available on your new computer.
Since all photos on your iPad that were transferred from the old or different computer should remain on that computer, transfer the photos from that computer to your new computer. These photos on your iPad will be erased with the first sync but will be re-transferred along with a new iPod Photo Cache for these photos being created on your new computer.

HT3131 Are there any ventilation issues with running a macbook air in clamshell mode?

Are there any ventilation issues with running a macbook air in clamshell mode?

...that makes sense to me.
but, why do so many MBA users (on this forum and others) claim that ventilation occurs through the keyboard? Is this claim based on an old macbook design?
for example, here's a related discussion (although fairly old):
11-08-2010, 12:16 PM
#6 (permalink)
SP Forsythe
Notebook Evangelist
Join Date: Jul 2007
Location: California
Posts: 660
Rep Power: 14
Re: Is it safe to use MBP with screen lid closed? Leave charge on always?
Quote:
Originally Posted by tHE j0KER
Actually I you shouldn't close the lid while running on an external screen. The keyboard of the Macbook is an air intake for the fan. Close the lid, and it could overheat.
A common misconception of unknown origin. The intake and the exhaust for the cooling fan on the 13" MB and MBP are both located on the rear slot at the base of the hinge. In fact, you can actually see the divider that separates the intake flow from the output flow. If it were through the keyboard crevices, then an awful lot of overheats would result from people using impermeable keyboard covers, as well as Apple's warranty department would be flipping out over the Apple store carrying such covers. iSkin ProTouch FX Keyboard Cover for all MacBooks - Black Printed Keys on White - Apple Store (U.S.)
Does one think that Apple sells these only for use when the Notebook is off??? http://store.apple.com/us/product/TW...co=MTM3OTUwMDE Closing the lid, whilst operating the unit actually results in cooler operation due to reduction in power consumed by operating the display, which in supporting the on-board display generates heat far greater than simply powering the video port..
Does one think that Apple sells these for use only when the MacBook is off? http://store.apple.com/us/product/TW...co=MTM3OTUwMDEApples direction for use is specifically for when using with an external display.
Currently using:
Apple MacBook Air 13" mid 2011 1.8GHz Core i7 4GB 256 GB SSD Lion & Ubuntu Linux via Fusion
MacBook Air 11.6" late 2010 1.6 GHZ, 320M, 4GB 180 GB SSD Upgraded OWC), OS X Lion
11-08-2010, 02:34 PM
#7 (permalink)
ajreynol
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Join Date: Mar 2009
Location: Ann Arbor, MI
Posts: 2,542
Rep Power: 18
Re: Is it safe to use MBP with screen lid closed? Leave charge on always?
once again, I've tried a few of these keyboard covers. the Moshi keyboard cover is the ONLY one I can recommend. the others are too thick or change the keyboard experience too much.
17" Apple MacBook Pro | i7 2720m | 160GB SSD + 750GB | 16GB | HD 6750M 1GB
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Apple iPhone 4 32GB | Apple iPad 64GB (Gen 3)
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Disable Vaio beep when pressing volume or special keys
11-08-2010, 03:34 PM
#8 (permalink)
doh123
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Re: Is it safe to use MBP with screen lid closed? Leave charge on always?
1. Closing the cover will cause more heat. This is not because of covering the keyboard very much (though it does help some heat be retained). It's mainly because of the shape of the hinge and the fact when closed it covers up the back vent a lot more. For the best cooling, it is best to have the screen open. Just run it as a dual monitor, but make the external the Primary monitor, and if you don't want to use the built in, just turn its backlight off and don't use it.
2. The thing you plug into the wall is not a battery charger. The actual "charger" is built into the computer. It knows when to charge and when not to. If the little light on the power plug is amber, then its charging your battery. When its green, its just powering the laptop and NOT charging your battery at all.
Mac OS X Gamer/Porter
(We do exist!)
Wineskin 2.5 is available!. Turn Windows apps into Mac apps for free!
11-08-2010, 03:38 PM
#9 (permalink)
Wolfpup
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Join Date: Jun 2007
Posts: 3,871
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Re: Is it safe to use MBP with screen lid closed? Leave charge on always?
I'd leave the lid open, at least partially...yes it may be fine not doing that, but you are making heat dissipate worse, of course could even theoretically hurt the screen.
As for the battery...well there's really only two choices, have it plugged in or not. As others mentioned, you can't overcharge the battery. It can be damaged a bit from heat, but of course the number one thing that's going to damage it is discharging it...so it's a no brainer-use it plugged in whenever possible, and try to charge it whenever possible when it's not plugged in.
11-08-2010, 03:45 PM
#10 (permalink)
SP Forsythe
Notebook Evangelist
Join Date: Jul 2007
Location: California
Posts: 660
Rep Power: 14
Re: Is it safe to use MBP with screen lid closed? Leave charge on always?
Quote:
Originally Posted by doh123
1. Closing the cover will cause more heat. This is not because of covering the keyboard very much (though it does help some heat be retained). It's mainly because of the shape of the hinge and the fact when closed it covers up the back vent a lot more. For the best cooling, it is best to have the screen open. Just run it as a dual monitor, but make the external the Primary monitor, and if you don't want to use the built in, just turn its backlight off and don't use it.
Nope. Apple would disagree with you on that one. Any "closure", which is, when compared to the amount of CFM, is insignificant. In fact, the opening size remains the same. it is only deflected at a slight angle when the lid is closed. Tilt your MBP and see. As well, shutting down the display lowers the heat being generated, even in the lower case. As I said, if it were a problem, Apple would not be selling stands designed to operate your unit in the closed position as the original poster of this thread proposes to do.
Currently using:
Apple MacBook Air 13" mid 2011 1.8GHz Core i7 4GB 256 GB SSD Lion & Ubuntu Linux via Fusion
MacBook Air 11.6" late 2010 1.6 GHZ, 320M, 4GB 180 GB SSD Upgraded OWC), OS X Lion

HT204266 I have always synced my iPhone with my PC, what will happen if I sync my iPhone with my new Macbook Air?

I have always synced my iPhone with my PC, what will happen if I sync my iPhone with my new Macbook Air?
I am hoping to switch from being dependent solely on my PC to rarely using it and having freedom to use either more Mac/iPhone and less PC, but I have my MSOffice software on the PC .
I want to sync my iPhone and not lose anything and have a faster experience.

Check out this user tip from TuringTest:
https://discussions.apple.com/docs/DOC-3991
and this page on "How-to Geek":
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Regards.

Transferring files off dead Macbook Air

So I'm currently working on this persons' Macbook Air, and as far as I can see, the HDD s totally dead (DiskWarrior can't even do anything), but aside from the fact that it's practivally dead, I can't seem to find a way to get the files off of the HDD, though I can clearly see that they are still intact in Single User Mode.
Does anybody have any advice for getting the files off of this computer? It's a ~2009 Macbook Air with a ZIF HDD, so a SATA dock is out of the question >.>
Thanks Guys.

can try data recovery service to retrieve the data, some apple service providers offer this service for a fee
if you have access to another mac you can also try target disk mode to get the data off the old mac, this article tells how to do that:
http://support.apple.com/kb/PH10725
hopefully one of these 2 options works for you

Hi I'm trying to install an HP C4180 printer as net printer through Alicegate router (Thompson technicolor). Printer works ok when connected with USB to Macbook air, but cannot be seen on the printer installation configuration. Mac OSx 10.7 (Lion)

Hi folks.
From this morning I'm trying to "see" an HP printer C4180 connected on the USB port of the wi-fi router (TIM Alicegate ADSL2 Wifi+N, manufacturer Technicolor).
I installed latest drivers and checked everything is ok and works fine until printer is connected directly with USB to my Macbook Air.
Then I connect the USB to the router and try to find the printer.
On Alice help suggest to find it by ging to system preferences, then printers, add printer with "+", select "windows" sheet. There I can see - not always in reality, but sometimes - the "workgroup" in the left column, select, "alicegate" in second column, select, and here instead of finding the printer list there is a pop up saying that "the server version you are trying to connect to is not supported".
Reading other forums, it may seem that the problem is Lion not yet supporting this kind of connection.
Here a photo of the situation when the message occurs:
Help..
Thanks and regards
Luca

anchio ho lo stesso problema con Mas Os x 10.7.4
con il sistema 10.5 funziona perfettamente
credo sia un problema del sistema
ho provato con 10.8 stesso problema
ciao

Strange keyboard issues with my 2012 Macbook Air...

Hey guys,
I've been using my brand new macbook air for the last 2 weeks or so without any issues. Today I took my laptop out of my bag after work and noticed that things on the keyboard have been really weird. For starters, certain keys on the right side of the board are not giving me the correct symbols when I press them. There are a few other random keys (mostly the numbers and symbols) that are incorrect.
ie: I press shift+2 for the @ but I get ' instead or I press ] and get @ instead.
Another weird thing to note: Caps lock turned on = lower case letters and Caps lock turned off = upper case letters.
I left my laptop alone for a few hours and when I came back to it later, whenever I turn it on it automatically boots into safe mode which makes me assume that the shift key is stuck in some weird way.
What can be causing this?

I have about the exact same problem, my macbook air 13 in (bought january this year in Belgium) is having the same issues, first (i'm on an azerty keyboard - first the following keys stopped working ; . : / and a week a half after that almost the whole keyboard gave up, symptoms
lowercase c reacts like the enter key
lowercase v types ^V
the whole row of keys from a tot Z don't work or produce garabage like ´^VVVVV1111111111
numerical keys work, but using shift together does not
If I attach an external keyboard, then the same key mismappings or whatever happening here, are also on the external keyboard, so I can't even login with an external keyboard
Sounds like hardware failure, but no idea why, my macbook is in top condition, no spills, no high humidty, really nothing whatsoever
If any one would have a clue prior to bringing it to mac store?
All defaults already done (smc - pram reset), reboot to recovery terminal there same problem with internal and external keyboard, boot from usb etc etc
For me really really really dissappointing, bought the top model macbook air with all upgrades available, as a stable working laptop for business use (for which I payed premium for a premium device) , but stuff like this happens on cheap windows consumer laptops, not on a macbook air
I have about everything over here, 2 Iphones, 3 Ipad's, an Imac, a MacPro, a Macbook Pro, each and every one of the durable and decent devices but this macbook air has been nothing to be excited about untill now, lots of blowing fans all the time, run's quite hot, the touchpad having it's on will
Always been a very loyal Apple customer as the list of Mac devices above shows, but things like this make me reconsider
Best Regards
Nico

Syncing iPod Classic with iTunes on MacBook Air and QNAP NAS

Not sure what section this would sit under, but as it is primarily about getting my iTunes to work, I’ll post it here, for now:
For various reasons, I’m going to be switching most of my home computer usage from my PC to my Macbook Air (2010).
I have used Supersync to move my iTunes library to a QNAP T210 NAS (where my library file resides) and set up iTunes on the MBA to point to it. I am using AFP to connect to the NAS.
The router is an Airport Extreme base station with the NAS directly connected via Ethernet and the MBA connected via wifi.
In my new setup, when I click on a song to play, there is a very – barely perceptible – slight lag compared to the old PC setup which used a directly connected USB hard drive. So no real performance issues on the MBA.
The issue arises, however, when I try to sync my iPod Classic 160G (reformatted for Mac, as I thought it would possibly be moreefficient?). I’m just going through the first sync of ~31k songs (no video orother content.) I left it running between midnight and 0800, and it only managed about 3,000 tunes. My old PC setup usually synced about three times as much in the same period.
Is there anything I can do to improve the performance of my setup?
Would running my NAS connection over NFS be quicker?
How about a powered USB hub to the MBA?
How about connecting the MBA to the Airport extreme via Ethernet (from a USB hub) instead of using the wifi?
Any suggestions (besides running iTunes on a local drive) greatly welcomed.
Thanks,
James

I tried this, i selected "manage my music and videos manually" and clicked "apply". when i try and put songs onto my ipod off another computer, i get the warning message telling me if i sync it with this library, it will delete everything off my ipod and replace it with what is in the library on that computer.

Need help with a dead Mac Air

So taking a long shot here. I was on my friends Macbook Air last night and it will not start at all. The Mac starts but doesnt go past the apple icon and a spinning gear icon like something is happening in the backround. Have kept it on for hours nothing happens.
Have tried all possible combinations of booting it like SMC reset, Boot in Safe Mode but nothing seems to work.
Is there any way to boot it from a USB or something?
Unfortunately since it wont start i cannot post the exact configuration.
Any sort of help will be appreciated.
Also if there is a way to restore it will be great..

If you have a boot drive on an external HDD with a compatible OS you may be able to start the MBA.
I do think that the best option is to take the MBA to a repair facility for a diagnosis and repair.
Ciao.

Macbook Pro 13 inch with Retina vs Macbook Air 13 inch

Hi everyone, I just have a few questions regarding the two Macbooks listed above, here is my situation:
I am going to be a Freshman in college next year and have decided to purchase my first Macbook. I am familiar with most Apple products but Macbooks are the one area I do not have experience in. I have done some research and have widdled my decision down to either the Air or the rMBP. I am looking at the entry level of these laptops, so both would be equipped with the regular 128gb SSD drives and the 1.8GHz and 2.5GHz proccessors. My budget would not be more than the cost of the rMBP, so upgrading to anything more than $1,399 is not really an option.
My uses:
Basic Word processing
Web surfing
Video streaming
Music and picture storage (nothing more than 10 gigs)
Video and Picture editing with the Adobe Suite (this is my biggest concern, how will both computers react to the software? Which would handle it better?)
Now I know everyone has seen posts like this before but the difference is with the recent update in pricing. Now that the rMBP is $1,499 (with a $100 discount for education it will be $1,399) is it a better deal? Is the performance and retina display worth an extra $200? I have read rumors that the retina display causes some slow down in operation for the rMBP.
Lastly, if I decided to purchase the Air, should I invest in the upgrade to the 256gb SSD or maybe purchase a cheaper USB 3.0 external hardrive?
Thank you for your time and consideration, it is really appreciated!
Cameron

Here's my take on that one.
Skip the 13 Inch Macbook Retina until it's been in refreshed a couple more times to get rid of the screen issues some people are having - I was one of the first ones that bought the 15 Inch Macbook Retina - after 2 months of use - got rid of it because of issues with Photoshop and Office - i'm sure an update was already released by Adobe and Microsoft to support Retina display by now.
In any event - the Macbook Air is a good idea - but instead of going with just the 256GB Flash Storage - why not do the 8GB of RAM and 256GB Flash Storage?
Or you can get the 13 Inch non Retina Macbook Pro so you can upgrade the RAM and Hard Drive at your own convenience.
in any event - best thing to do is go to your local Apple Store and compare the two and see what feels right for you.

Problems with Java on Macbook Air OS X 10.6.8

I have a MacBook Air OS X 10.6.8 and need to use Java to download an App for online tutorials - 'Elluminate'. Unfortunately I can't seem to download this app due to problems with Java. I have made various attemps to download Java 6, software update and altered web browsers but nothing has worked. There is no java icon in my systems preferences and only 'java preferences in my applications. I need Elluminate to be working by Tuesday - any advice would be appreciated!!

For all you computer literate people out there - this is what is marked in my terminal when I type in java - version
Unrecognized option: -
Could not create the Java virtual machine.
Hope this helps!!

In Sierra Leone with a dead MacBook Air

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