In spite of having a fairly good network connection,On installing photoshop and other softwares,its asking me to recheck and try again, Why?
Its says ,
You must have a working internet connection to use this product.Please check your connection settings and choose try again.If you still experience problems,contact customer support
I wouldn't worry about your firewall just yet. There are other factors far more likely to be the cause.
What operating system are you using, and where are you up to in the installation process? Do you have the CC Desktop Application Manager installed OK? If you have got to that stage, best practice if having problems is to restart your computer. If running Windows 7 or 8.1, right click and run the Desktop Application Manager as Administrator. Then install Photoshop.
Note. that the progress bar uses the first half to indicate the download progress, and second half to show the installation on your computer. If the bar reaches half way and stalls, then it is the install that is giving problems.
If you have tried and failed, you might need to run the cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
This FAQ should get you past most installation problems
Creative Cloud Help | Install, update, or uninstall apps
Similar Messages
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I signed up for ITunes Match. When I open ITunes on computer it ends up with error message that the network connection has been reset and try again. I have good internet connection. What can I do to resolve?
look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
is anyone else having trouble setting up messages with the new mountain lion software? I keep getting a notification that i cant sign in and it is saying, check network connection and try again, but i have full wifi bars, thanks, Justin
Install this to get X11 functionality back in 10.8
http://xquartz.macosforge.org/landing/
Worked great for me and others.
Jerry -
Hi,
So I keep having problems logging onto the iTunes store in iTunes where an error message pops up saying: "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80090318) Make sure your network connection is active and try again."
How do I fix this?Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
I have purchased two movies on the store that at the time were unable to download, due to a full start up disc. I have now freed up the space and the remainder of the movies won't download. It gives me the error code 8003. I have a good network connection and the space for the movies, but cant seem to get it to work. Anysuggestions? It doesnt even let me delete the downloads and start again.
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
Hi, I need help please!!!
I am not able to log into my bb app world nor am I able to download or upgrade any aps.
I keep getting this error message..
"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again."
I called my phone provider and they cannot assist me. I tried a bunch of trouble shhoting options such as:
-deleted app world and re-installed from website
-deleted email accounts and re-installed
-changed bb id name and password from website
-tried to log on using wifi and non wifi
Nothing seems to be fixing this issue.
Can someone please help!!!
Thanks!How long has this been an issue for you?
have you tried to downgrade your appworld?
http://www.bbh-plus.net/downloads.php?do=file&id=2196
Sorry to hear you're having so much trouble with this.
(uninstall first though)
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music! -
Hello,
When i try to open document library from SharePoint Production portal then it throws the specified error. However, when i open document library from SharePoint Development portal then it opens it in file explorer quite easily.
Production portal is on https whereas development portal is on http. Also, UAG has been configured on production portal.
Any idea where it's getting stuck up? Surely, this is not a browser issue on Windows 7 as it's opening the development portal's document library on the same machine.
I've also done following things:
- Configured Desktop Experience on production environment
- Installed the hotfix for Windows 7
Regards,
Sohaib
Sohaib KhanHello Sohaib.
Here is the list of causes defined here.Hope it helps you
The cause and the resolution methods are the following:
Cause: There is a missing Root site collection...
Resolution: Check and ensure, that the “Managed Paths” are not changed in the web Application’s page, there is a (root) explicit for
this web application and there is a working Root site collection.
If for any reason this is not the case in your environment, you may try the following:
- Apply (if not already) the following Hotfix to one of those clients:
Error when you open a SharePoint Document Library in Windows Explorer or map a network drive to the library after you install Internet Explorer 10 in Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/kb/2846960
Then, try to delete the cache of the IE browser before reproducing the issue. Check the result..
- Try to temporarily disable the Antivirus and test again.
- Check if you have installed the Desktop Experience feature on the SPS13 server.
- Check if you face this behavior with all users, Or only with some specific ones, Or with all different client OSes..
Otherwise you will need to collect the logs to further analyze...
http://blogs.msdn.com/b/george_bethanis/archive/2013/11/04/sps13-quot-open-with-explorer-quot-random-error-quot-we-re-having-a-problem-opening-this-location-in-file-explorer-add-this-web-site-to-your-trusted-sites-list-and-try-again-quot.aspx
Please remember to click 'Mark as Answer' on the answer if it helps you -
I installed itunes 10.5 in my PC to sync with my ipod touch $G but it's giving me error message that itunes could not connect to itunes store..."make sure network is active and try again." I'm connected to internet though so I don't understand please help!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.
Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
-
When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-54) Make sure your network connection is active and try again."
I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
Control Panel
Internet Options
Connections Tab
Click LAN Settings
Uncheck "Use A Proxy Server" -
Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
OS 10.7.2
iTunes ver 10.5.1
My internet connection is fine.
Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
Help Please!Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"
I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.
-
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
I'm having trouble updating software for my iphone 4s from 5.0.1 to 5.1 but each time i plug into itunes to download it says network connection cannot be established and the phone just says an error has occured. What can i do?
If you don't have iOS 5, plug your iPhone into your computer, select it in iTunes, and in the Summary, click Check for Update.
If you do have iOS 5, it has onboard updates so you don't have to plug it in, just go to Settings, click General, click Software Update and you will be presented with iOS 5.1 which came out a few hours ago. Both my iPhone 3GS and iPad are already updated to iOS 5.1 now.
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