In Store Pick Up for foreign visitors

I am waiting for a particular device which is rumoured to be released at the beginning of September. I live in Europe and will be visiting NYC around the time of the release. Is there anything stopping me from buying this item at a Best Buy Store when I am in NYC? I realise that BB only ships to certain countries and am wondering if BB only sells to customers in their stores from those countries. Is this the case? Also if I were to pick up a purchase from a BB store, would my passport be accepted as an ID document. Obviously I don't have a US Government Issued ID which, as stated in the FAQ, is required for In Store Pickups.

Hi Mister-B,
It looks like MMaier has all the basics covered, but there's one thing I'd like to add: remember that international customers must provide a specific billing address at the time of checkout when placing an order on BestBuy.com. This address and other FAQs are available through the link above, so I'd encourage you to check it out if you haven't already done so.
Don't hesitate to let us know if you have any other questions!
Aaron|Social Media Specialist | Best Buy® Corporate
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HT6154 For iPhone 6, will in store pick-up for be the same day as home delivery?

If I want to get my phone faster, should I do in store pick up instead of having it shipped to my home?

Geek_Mystique wrote:
I'm just curious. I've done in-store pickups in the past for stuff like my iMac, but not on "Pre-Order Day". I've also waited in line for previous iterations of the iPhone, so it's not the end of the world...
Unfortunately this time around, all pre-orders are being delivered directly to your house, there is no option to pick up directly in store as I have just pre-ordered mine like 1 minute ago. I can also confirm this because I went to the apple store yesterday to ask when the line would start, and have asked them if the apple online store can take pre-order and pick up in stores they said they don't do it this time around.

In store pick up for Iphone 4s?

I finally got the 2nd email and it says to complete the order to finish but the thing is i dont want to have it sent to my house. I want to pick it up at the store but I dont see that option. Does anyone know how I can pick up at the store rather then have it sent home? Im getting the 64g white for att if that matters any.

I believe they don't offer the instore pick up at this time. Only delivery to house only. I can confirm this because I was at the apple store yesterday to ask when the line will start next week, and I have asked many questions about the pre-orderings and what not about the iphone 4S. They said the pre-order is for delivery only this time around and that there is no option to pick it up in store directly.

Why doesn't Verizon abide by the 4-day hold on In-store pick-up for an upgraded phone?

I upgraded my device online and opted for in-store pickup. They showed me stores that had the phone I wanted in stock. I selected the store I wanted to pick it up from and they said they hold the phone for 4 days. I go to that store the day I made the Order and they tell me they do not actually have the phone in stock and couldn't tell me when the next shipment will come in. They actually told me to go to an Apple store instead. So I did that. Then I'm at the APple store and it's not taking my log in information on my verizon account even though it worked when signed into the account from my phone. Apple people told me it's an issue with Verizon, not Apple. Still have not gotten my upgraded phone.

Hi ilzostue,
Oh my! We are so excited to hear that you are interested in upgrading your line. The upgrade process should be easy, and I apologize that this is not happening. Which make/model iPhone are you interested in purchasing? You can also order the device online here http://bit.ly/nD0WuY .
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

How long does it take for a store to process an online order for store pick up

Hello,
I placed an order for a Macbook Pro on November 11, 2014. Scheduled an in store pick up where Best Buy estimated pick up date is November 14. I didn't receive the email or text to pick up the item, so I decided to call 1-800-best-buy to see if I can get the new estimated pick up date. I was told by the representative the laptop is actually already at the store, and waiting for me to pick it up. I called the store to make sure, and was told that I can pick it tomorrow morning. I called in today was placed on hold for around 15 minutes. Decided to call 1-800-best-buy again, and found out that it will take another 3-5 days before I get my laptop. I asked the representative to change the pick to another store that has the laptop available right now. It was change since around 10 am in the morning. I called the store to make sure that they got my order, the Manager told me that once the truck deliver more laptop. I will be able to get mine, and I should call in the afternoon to check on the availablity. I called around 5 pm to check, and was told that even if there is a laptop. I would still need to wait until best buy process my order. Called 1-800-best-buy again, and was told that Apple usually take 3-4 for hours to verify the information. Right now, my order status is still "Preparing Order".
My Questions: How long will it take for Best Buy to finish Preparing Order?
Why does it show on the website that if I order by 8 PM I wil be able to pick up the laptop today. Meanwhile, the store pick up was transfered since 10 am this morning, and at 10 PM tonight still nothing.
If I cancel my order, will I get all of my reward zone certificates back?

Hello sourlime,
Welcome to the forum. I'm not a big online shopper, but when I do order something, I expect it to be an easy, painless transaction. It sounds like you had some troubles with your order not being available on the estimated pick up date, and I sincerely apologize for any frustration you encountered.
Using the e-mail you registered on the forum, I was able to locate your order, and was glad to see you were finally able to pick it up. I do appreciate you taking the time to visit the forum, and I assure you I will be documenting your comments for review. If there is anything else you need assistance with, please do not hesitate to let me know.
Once again, I apologize for any inconvenience this may have caused, and thank you for posting here on the forum.
Maria|Social Media Specialist | Best Buy® Corporate
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Advertised lens not available for delivery or store pick up, Why?

Nikon - AF-S DX Nikkor 35mm f/1.8 Lens for Nikon F-Mount Digital SLR Cameras $199
This lens is NOT AVAILABLE for home delivery at $199. Why is BB offering it for store pick-up? I spent hours trying to find a store to ship it to and I couldnt find a single location, why?
Solved!
Go to Solution.

Unfortunately its not available at pretty much every online/brick and mortar store now. The few that have it jacked the prices up big time (seen one selling it for over $400).
Nikon (and most other camera companies) was affected big time by the past disaster in Japan. Sendai (where the tsunami hit hardest) is where Nikon makes pro bodies and pro lenses (possibly the glass elements for all their lenses even ones assembled in Taiwan and china) last I heard still is having issues with rolling blackouts. Nikon also makes lenses in batches. They dont have a line for each lens. They'll make so many of this model, then so many of the next and so on.
You think getting the 35 1.8 is hard, try waiting for a 600mm F4. I waited 7 months for mine to come in.
King of the World...

Order online or check at 10 every night for in store pick up?

I already ordered my iPhone 5. The estimated delivery date is between the 30th and November 5th. I sold my 4S in order to get the 5 so now I'm stuck using my old crappy droid and would really like to get an iPhone as soon as I can.
I spoke to an employee at the Apple Store and he suggested that I cancel my order online and take my chances getting it for in store pick up.
My question is, is it almost a certainty that I will find iPhone available some night at 10 available at my local store for in store pick up sooner than I would receive it in the mail?
Thank you for advice/answers.

In the US, on-line ordering will begin at 0001 on September 20
via Apple website. I have not seen anything for other countries.

Asked for iPhone to be shipped but received "in-store pick-up"

I clearly selected the option to have my iPhone 4 shipped to me, but the system came back with "Cannot process request" and confirmed an in-store pick-up. Sounds like this happening to others as well. Think there is any chance to get Apple to change the order to have it shipped??

I believe they don't offer the instore pick up at this time. Only delivery to house only. I can confirm this because I was at the apple store yesterday to ask when the line will start next week, and I have asked many questions about the pre-orderings and what not about the iphone 4S. They said the pre-order is for delivery only this time around and that there is no option to pick it up in store directly.

Order phone on BB RZ mobile site for in-store pick up and receive $50 Phone Freedom GC???

The BB RZ Mobile site is offering 5000 RZ points (4500 bonus points, plus 500 everyday points) for a purchasing and activating any smartphone. My question is if I order through the RZ mobile site and choose in-store pick up will I still get the $50 GC from the Phone Freedom promotion I registered for earlier in the year?

I am sure you will those are two seperate promotions. I got my bouns points and phone freedom GC card, I then used the GC towards the purchase of the phone.

Just got my confirmation for in store pick up.

I don't know if there waves of rollouts but just want to let you know i guess there rolling out the confirmations for in store pick ups...
I preordered my xbone on 07/16. So keep an eye out guys!!! Enjoy your new Xbones!!!!!!

Hello USMC80-
Matt has already addressed this on our Xbox One thread here.
Thanks,
Bill|Senior Social Media Specialist | Best Buy® Corporate
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Unable to preorder games for in-store pick up

I am trying to order WWE 2K15 and Little Big Planet 3 for PS4 for in-store pick up. However, whichever store I try to pick up from will not let the order go through. Just wondering if it is a computer glitch or something.
Thanks.

Hey theincredible & debood,
Enuf is correct on all counts here: if you're encountering difficulties checking out, then make sure to clear your browser history and temporary internet files. You may also want to try closing + relaunching your browser, using another browser, or accessing the site from another device. Just keep in mind that store pickup is automatically disabled at individual locations once all available inventory has been allocated.
Let us know if you have any other questions!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Order online for in-store pick up today? I don't think so.

I placed an order online with BestBuy.com today and, after checking the inventory of my closest Best Buy store, selected "in store pick up today" to fulfill my order and receive my items. Shortly thereafter, I received my order confirmation indicating that I should wait until I received an order fulfillment email - "We will send another e-mail notifying you when your order is ready for pickup. This notification will arrive in less than 45 minutes, as it takes us just a little time to get items ready for pickup in our stores."
Now, maybe I am a complete fool for thinking that when I am told I would receive my order fulfillment notification in 45 minutes or less that I should actually receive that email...but after NOT receiving said email, I opted to go to the store 2 hours after receiving my confirmation email. Naturally, there is a COMPLETE disconnect between the in-store system and online and the poor in store folks had to hear my frustration with the order not being completed as indicated. When I returned home, I called Best Buy customer service to better understand why "Pick up in store today" does not actually mean today and that receiving an email saying it would be fulfilled in 45 minutes or less does not actually mean that would happen. After being spoken to like a complete child on the phone, I asked to speak to a supervisor and was told that I was in fact speaking to the supervisor. Imagine my surprise! This person had no explanation for any timeline as to when my order would be fulfilled and was belittling in her tone and verbage.
This is the second time I have made the mistake of purchasing from Best Buy. And I will never make this mistake again. They should think about a re-branding as "really good deals but utter incompetency in customer service." When you indicate to a customer that their order will be fulfilled "today" and in 45 minutes no less, then you should actually see to completing that order.

Greetings smadrak,
Placing an order online for store pickup should be a quick an easy process, so it's disheartening to learn of situations where that expectation may not have been met. I'd be disappointed too if an order I placed wasn't ready for pickup immediately, especially if in-store associates weren't able to shed any light on the situation.
In most cases, orders placed on BestBuy.com can be fulfilled in a few short hours. From time to time, however, individual orders may be held for review by our support team if additional payment authorization proves necessary. When this occurs, it may result in a 1-2 business day delay before an affected order can be fulfilled. Additional processing time may also be required for select product categories, such as items requiring service activation (ex: mobile phones), special order items, major appliances and large-screen TVs.
That being said, I was able to locate your account using the e-mail address you used to register for the forum and it appears you were able to pick up your order last night. If you require assistance with any other issues though, don't hesitate to let us know.
Thank you for taking the time to post.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

How do you reserve an iPhone 4 for store pick up?

I cant find anyway to reseve the iPhone 4 for store pick up, in the iPhone reserve options it only gives you the option to reserve the 4S. and on the iPhone 4 page their is no button that says reserve.
sorry if its in the wrong section.
Help!

Why would you need to reserve and iPhone4? There are no supply issues with the 4, only the 4S because it is new.

Problem itunes store for Foreigner

Im from indonesia, but i study at china thats why i make new Apple ID and choose China Store (中国）
i choose Bank Card , for payment and i choose the bank what i use, how much i Add money ;
and when i fill the information payment
i should fill Chinese Residence ID Card,
and the problem is i dont have it,
im a foreigner i; i just have Paspor Number, Visa , Residence for foreigner.
and i already try fill with my paspor number, my Residence for foreigner number, my student ID (==a . funny)
but still cant,
anyone have same problem with me ?, help me fix this problem
Thanks Before.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

First time buyer on itunes store, its looking for answers to security questions i dont remember answering, what do i do

first time buyer on itunes store, its looking for answers to security questions i dont remember answering, what do i do

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96666)

In Store Pick Up for foreign visitors

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