In testing 9 and X, "Compare Docs" we have a critical issue and really need help!

For years we have used Acrobat 7 to do PDF compares and we love it!  However, the company recently advised we must upgrade to 9 and then eventually to X.  In testing 9 and X, Compare Docs we have a critical issue and really need help.  Our PDFs are produced by IT in a batch process and one of our main, critical functions is to compare previous PDFs to current PDFs;  however, in using 9 the Compare screen automatically sets the Doc Description for our PDFs to "Scanned Doc" and does not produce any differences! If you try to change the setting to Reports --it totally shuts down both documents without running!  Version 7 runs the compare of the same PDFs  beautifully, pointing out all the differences, as usual!  Has this every happen to anyone?  Do you know what we can do to our PDFs to allow version 9 to do the compare and produce results?  Why is 9 treating these non-scanned PDF docs as such?  Thanks so much for any help or insight you can give me on this issue! 

(Moved the discussion to the correct forum)

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