In the file menu why can't i open 'close', 'print', 'properties'?

in the file menu why can't i open 'close', 'print' and properties'?

I have a document open. I clic print, then i select 'more options' to print a partiel view (or 'active view') of the document. But i want to have it 100%. When i choose the size of the document, if i select 'adjust' the scale is 73%. If a select 'real size' then i have shades at both end so i don't have the entire page. If i choose 'reduce pages to ...' i get a 73% scale and if i select personnalized scale (100%) there is still shades at both end. So what do i change to get a 100% active view? On the late version i never had that problem. Thank you.

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HI,
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In the file menu why can't i open 'close', 'print', 'properties'?

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