In the iCloud??  iPhone upgraded to iOS 5, can't find apps, songs,

Okay, just went through the whole cycle of connecting my iPhone to my MBP, running iTunes, backed up iPhone, upgraded OS, etc. and then the iPhone has the new OS, but there's nothing on it, none of the previous apps, music, etc. 
Luckily in iTunes on the Mac, I can see the apps are there.
I thought it backed up the music from the iPhone (there was nothing on the Mac), but it only transferred over the Purchased music from the phone.  Before all this, the phone had a lot more music.  Now that's gone too.
In iCloud on the web, I can see all my contacts and they are on my phone too.
In still another out-of-sync twist, the iPhone has all the photos and videos that were originally on it in the camera roll.
I feel like it's just one thing missing in setting up or something, but I'm not figuring it out...yet.
Advice O Great Apple Discussion Board??

So what have you done to troubleshoot thus far?
Have you deleted the accounts and reinput them?

Similar Messages

  • IOS 7 - can't find apps in the cloud but not downloaded at App Store anymore. Why? How to download purchased apps?

    I can't find apps "not on this iPhone" anymore at App Store. Where are my purchased apps from the cloud?

    First, make sure you are signed in to the iTunes & App Stores:
    Settings > iTunes & App Stores > enter your Apple ID and Password > Sign in
    You can access purchased apps here:
    Open App Store app > Updates > Purchased

  • HT4847 How do I cancel my iCloud upgrade immediately? All I get is to to the iCloud support website and then I can't find out what I need to do.

    I want to cancel the iCloud upgrade that was charged to my credit card. This website is not very helpful and this is where I was told to go. I can't believe there is no phone number to be able to call. Anyone know what I need to do. I only have a few days to do this.

    You can cancel an iCloud storage upgrade within 15 days of buying: however Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. Poster julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • Can the first iphone upgrade to ios 5 or higher

    can i upgrade my original iphone 4.2.1 verson to ios 5 or  6

    The original iPhone will not update past 3.1.3.
    The 3G is end of lifed at 4.2.1.

  • I interrupted my iphone upgrade to ioS 6 and now my phone just keeps showing the apple. it wont restart or show up when I plug it into itunes!!!!

    Help! i accidently interrupted my iphone upgrade to ioS 6 and now my phone wont turn on completely. it just keeps showing the apple. it also wont register with itunes...i have tried turning it off and restarting it multiple times but nothing is working. HELP!

    hey man, i feel your pain... here's my story and i'm pretty sure this will work for you... on the 19th of september i went to upgrade ios 6 and paused it about 1/10 through... when i plugged my phone up at night the screen was at the normal lock screen.. when i woke up at 10:30 am i went to check my phone and the screen appeared as an apple logo with a progression bar about 6/10 full.. it didn't seem to be progressing any more, but i guess that was only because it was so slow trying to download over wifi because it had all night to finish downloading.. anyways i needed to check my texts and the time so i held down the lock button and the phone turned off during the download.. when i tried to turn it on the apple logo would appear like normal trying to boot up.. then it would fade away and cut off.. then seconds later try to turn on again, by itself, repeatedly for hours on september 20. i tried restarting it (holding lock and home button down 10-15 seconds) but the problem with that is that the phone was already trying to turn on itself so it never would restart correctly... (continued turning on and off by itself).. i went to verizon and they said my phone is screwed.. go to apple if you wanna pay.. i called apple support and a lady helped me out here's the solution that worked after hours of thinking my phone is totally screwed.. when the phone is dark and cut off.. press and hold the home button before you plugin your sync cable to your usb port.. (have itunes up and ready) continue holding the home button and plugin the sync cable.. still holding the button, wait for a message from itunes appear that says it recognizes your device in recovery mode.. press ok.. the screen on your iphone should be a snyc cable and and arrow pointing to an itunes symbol... from there it is pretty self explanatory.. you will need to restore and update your phone from there which should be an option after you press ok... it takes awhile.. your phone will then go through one, or maybe a few progression bars (it may vary, not sure).. while your itunes will be restoring software & firmware.. when everything is done on itunes and your phone.. your phone should boot right up!!! reply if you have any more questions.. i'm so glad i resolved my issue today.. good luck!

  • I have iphone 4s from japan which is a carrier locked (kddi ) it has ios 5.1.1 and now i want to upgrade to ios 6.Can i do the software update or it will cause any harm???

    i have iphone 4s from japan which is a carrier locked (kddi ) it has ios 5.1.1 and now i want to upgrade to ios 6.Can i do the software update or it will cause any harm???

    If you have a Japanese iPhone and are using it with any carrier other than Softbank or AU, then it was hacked, since as the others have said neither of those carriers unlock iPhones. Therefore if you upgrade iOS or restore your iPhone, it will lock back to the original carrier and be unusuable with your current cell provider.
    We cannot help you with jailbroken iPhones. You'll have to look elsewhere for further assistance.
    Regards.

  • Been using an ipad 2 without passcode for quite some time. While upgrading to ios 7, I enabled Find Iphone on the Ipad. It asked for passcode and I gave one. Now I forgot it.

    Been using an ipad 2 without passcode for quite some time. While upgrading to ios 7, I enabled Find Iphone on the Ipad. It asked for passcode and I gave one. Now I forgot it. Connected it iTunes (on my windows 8 system) with which I sync and that too required an update as old version of itunes cannot read ios7. Problem is itunes does not want to get updated. Some vague error on not having right to write a file in ProgramData folder wheras as an admin i have full rights. Next I downloaded the install file from itunes site - no luck it would not install. Then I tried to remove itunes - it does not want to go. Am at wits end... Is the option only to restore it as a new Ipad?

    Place the iPhone into recovery mode and restore the iPhone with iTunes on your computer.
    http://support.apple.com/kb/HT1808

  • HT1937 I can't get do this iCloud, I just do not get it! I looked at so many instructions to try and help me and nothing seems to work. All I want to do is copy and paste all my photo's and videos as I used to before the iphone updated to iOS. Can you hel

    I can't do this iCloud thing, I just do not get it! I looked at so many instructions to try and help me and nothing seems to work. All I want to do is copy and paste all my photo's and videos as I used to before the iphone updated to iOS. Can you help me? P
    I've tried looking for the devise in My computer but all it says is iCloud. I really want to find the DMIC folder and I don't know how!

    Emma Norton wrote:
    I've tried looking for the devise in My computer but all it says is iCloud.
    You should not see anything labeled iCloud in Windows Explorer.

  • HT2513 After accepting the new Apple upgrade to iOS 7.1 on my iPhone 4S, I cannot remove the half month calendar view to show only the daily view. Help!

    After accepting the new Apple upgrade to iOS 7.1 on my iPhone 4S, I cannot remove the half month calendar view to show only the daily view. Help!

    Before you panic, try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

    Dear Apple,
    Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

    Hey there thaovy309,
    Welcome to Apple Support Communities.
    The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
    If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
    Take care,
    -Jason

  • Itunes says it is syncing apps but it won't transfer purchases nor sync any apps from the computer after upgrading to iOS 5.

    I just upgraded to iOS 5 and itunes synced my music fine. When I tried to sync the apps (they were all selected), it said that there were 5 steps, which included "Preparing for sync" and "Preparing apps to be synced". However, the sync was over in about a minute, no apps were transferred, and when I went to check the apps tab on the iPod, all of the apps were selected (which usually equalled over 1GB), yet it said that the apps were only worth 0.04 GB. I tried unchecking one of the apps and it immediately shot up to 1.04 GB! Thinking it may have been a computer problem, I tried to sync with a different computer, but I had to transfer purchases first. Again the same thing happened: it claimed to be syncing but nothing really happened. I don't know whether it's a problem with Itunes 10.5 (although I haven't heard of anyone with this issue) or my iPod. Help would be appreciated.
    Note: I'm using an iPod Touch 4th g and my computers are running windows xp and 7, respectively.

    So just got off the phone with a senior Apple support person and here is the fix they gave me for the app issue.  Not sure if it will work until I get home to try it.  It appears that a lot of these issues are in relation to Apple's move from a generic Apple ID not attached to a specific email to an actual email address.  Since my .mac or .me email was never verified with my original Apple ID (just my name) the iCloud was not recognizing that I actually had any apps associated with my account when signing in with the new .mac email that was connected to the iCloud.  The below fix she stated would separate the iCloud and iTunes allowing the iCloud to handle all of my mail, contacts, calendars etc. and iTunes/store to handle the apps and purchases.  I will update again if this takes care of the issue.
    Go to applied.apple.com
    -       sign on with existing Apple ID (not an email address)
    -       add an email to your account and verify it
    -       edit your Apple ID to the new verified email address
    On iTunes
    Step #1
    -          iTunes store
    -          click on Apple ID in the upper right corner
    -          click edit
    -          edit Apple ID to new verified email address associated to account
    Step #2
    -          synch device with cord
    -          click on device
    -          go to the App tab
    -          deselect synch apps
    -          apply
    -          synch
    -          go to the App tab
    -          select synch apps
    -          apply
    Step #3
    -          on device go to store and enter the new verified email address as ID and password under store
    You probably will have to do this to all devices that are synching with your iTunes account

  • I made the mistake of upgrading to ios 8 on my 5S when it came out and since then my music is gone and can't update apps....Am I alone?

    I made the mistake of upgrading to ios 8 on my 5S when it came out and since then my music is gone and can't update apps....Am I alone?

    Restore your iPhone by connecting it to your computer and using iTunes on your computer to restore it.

  • Can I set the language (for spellcheck) of a document in the iCloud Web version, or iOS version, of Pages? If yes, how?

    Can I set the language (for spellcheck) of a document in the iCloud Web version, or iOS (iPad) version, of Pages? If yes, how?

    In iOS, the spellcheck language follows the keyboard.
    The forum for questions about iOS Pages is at
    https://discussions.apple.com/community/app_store/iwork_for_ios

  • I really dislike the new iPhone upgrade!!! Is there anything I can do?

    I really dislike the new iPhone upgrade!!! Many of my friends also dislike it. Is there anything we can do?

    Nope, you can't downgrade, you'll have to get use to it.

  • I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?

    I changed recently because apple ID not remember the password. More joined the icloud not changed, still with the old ID and now I can not delete the account because the icloud iphone app search I do?

    What?
    Try posting in your native language, the above makes no sense.

Maybe you are looking for