In the middle of a movie, the movie stops and it goes to the home screen. We can't watch it again, how do we fix it?

In the middle of a movie, the movie stops and it goes to the home screen. We can't watch it again, it basically just takes our money away, how do we fix it?

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

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My phone keeps flashing the apple icon and going to a black screen. It will not reset. How do I fix this?

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also have this problem. will not reset. checked power cord, it charges other phone.

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and can't go any further. How do I fix this?

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

In fcp7 there is a "close gap" option so you don't have to highlight and move everything every time you delete a small section in the middle of a video. Is it possible to do this in fcpx? I can't seem to find it...Thanks!

In fcp7 there is a "close gap" option so you don't have to highlight and move everything every time you delete a small section in the middle of a video. Is it possible to do this in fcpx? I can't seem to find it...Thanks!

This isn't the actual clip, I fixed it by highlighting and moving everything over but it'd still be a good thing to know for the future. This is essentially the situation i'm talking about. I would never use it for something this simple, but when more complicated editing is being done it isn't so easy to just move all the clips over.

Dragging with the Middle mouse button down should move the viewport.

Just like it says in the title: I believe that dragging with the Middle mouse button down should move the viewport, just like using the hand tool. Would be very handy for people still using a mouse. This can be hacked together using SetPoint (or similar software), but it doesn't work perfectly. Photoshop should've had it for a very long time, as the middle mouse button could be used to move around documents in other applications (web browsers, word processors, other graphics programs) for years.

I've never had that happen with Firefox 4 on WinXP. I haven't updated my Netbook that runs Ubuntu to Firefox 4 yet.
1. Try disabling the Java Console 6.0.24 and the Java Quick Starter 1.0 extensions and see if that solves your middle-click problem.
2. Try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most Add-ons.''
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I downloaded the Final Cut Pro X trial but my movie is 17 minutes long but it will only Share to Quick time 6:55 minutes. How do I fix this and export the full 17 minutes?

I downloaded the Final Cut Pro X trial but my movie is 17 minutes long but it will only Share to Quick time 6:55 minutes. How do I fix this and export the full 17 minutes?

Thank You. Im trying to export everything. I pressed command A and then did the Share button. Ill attach the screenshot please let me know if I need to change something.

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location? Ideas?

Hello there, Underwriter.
The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Particularly of note for your situation:
External drive
This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
Notes before you start:
You can use most iPods as an external drive.
Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
Part 1: Locating and consolidating the iTunes Media folder
Part 2: Copy iTunes folder from the old computer:
Part 3: Get iTunes ready on your new computer
Part 4: Back up any music that's already on your new computer
Part 5: Copy music to your new computer
Part 6: Add preexisting music that was on the new computer back into the library
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT3775 can a .mov file be recovered if the record was accidentally shut down from loss of power? i was recording from the AJA Pro Ki when we lost power, the file is there but it wont play and comes up with the message, "The document "SC1ATK63.mov" could n

Can a .mov file be recovered if the record was accidentally shut down from loss of power? i was recording from the AJA Pro Ki when we lost power, the file is there but it wont play and comes up with the message, "The document “SC1ATK63.mov” could not be opened. The movie is not in a format that QuickTime Player understands."

Hi,
Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through.

TS1702 I renteda movie (the last song) after 13 minutes it stopped and I recieved the following message "AN UNKNOWN ERROR OCCURRED (-50)". What can I do?

I rented a movie (The last song) after 13 minutes it stopped and I recieved the following message "AN UNKNOWN ERROR OCURRED (-50)" .
What can I do in this case?

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT3209 purchase a movie on Apple TV and cannot find it on other Apple TVs in the house or on my ipad. It says I have no purchases, but I was watching it yesterday, but the reception was so bad that I stopped and wanted to view it today.

I purchased a movie on Apple TV and cannot find it on other Apple TVs in the house or on my ipad. It says I have no purchases, but I was watching it yesterday. The reception was so bad that I stopped and wanted to view it today. It has a link to other movies I might like based on buying that movie so its strange it says I had no purchases.

Ok problem solved; signing out of iTunes account and signing back in solved it.

HT3209 why does my movie rental download stop and reload just before it completes the download. I've tried 4 times now after waiting hours for the download. Ugh!

why does my movie rental download stop and reload just before it completes the download. I've tried 4 times now after waiting hours for the download. Ugh!

This Apple article might help ya out -> iTunes Store: "Error (-50)" when downloading purchased content
Try following along with the article and deleting the cached downloads, then try again.

Was just watching an HD movie and tried to resize the window midway through. Now I get the error "This movie cannot be played in HD on this display" Yes it can I just was. How do I fix this?

Was just watching an HD movie and tried to resize the window midway through. Now I get the error "This movie cannot be played in HD on this display" Yes it can I just was. How do I fix this?

I have the same problem on an original iPad.

HT201335 Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

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I had this problem also. Several times in fact. And it has not been any relation with sw update (Apple TV). I managed to fix this on a strange way. I drop off WiFi in iMac and joined back. Right after thatI tried to adjust Airplay settings, but I didn't manage. Reason was that my iMac didn't found any Airplay devices (?). After about 2-3 minutes iMac recognized my Apple TV. And also audio "posting" to Apple TV started to work.
So restart your WiFi connection on your iMac or MacBook Pro - it may help.
Another hint is to use command: "sudo killall coreaudiod". More information about that: http://wwwx.cs.unc.edu/~cquammen/wp/2011/02/18/resetting-audio-on-mac-os-x/
I have not tried this, but maybe next time
Br
Mikko R

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In the middle of a movie, the movie stops and it goes to the home screen. We can't watch it again, how do we fix it?

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