In the middle of the installation processing, this has appeared: "There is a problem with the windows installer package. A program is required for this install to complete could not be run." my question is, what is that specific program?
in the middle of the installation processing, this has appeared: "There is a problem with the windows installer package. A program is required for this install to complete could not be run." my question is, what is that specific program?
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
Similar Messages
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please can someone help?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
when I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run" and after that the setup closed automatically. Plaese tell me if any setting up of windows is in order.
Try looking at the two previous discussions listed on the right side of this page with your same question.
Also, try searching/posting in the iTunes forum since you do not have an iPod problem. -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
i neen try to down load the new itunes 10.5 for windows vista but for some reason it is not working at all . this is what it show for the errors is "there is a problem with this windows installer package . a program required for this install to complete could not be run. contact your support personnel or package vendor" plz help me with this!!!!!!!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
Start > Control Panel > Programs n Features > highlight ASU and click CHANGE then REPAIR, -
On every attempt to install Itunes I've recieved the error message, "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package Vendor." What do?
I know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit. -
I have a brand new HP laptop windows 64bit that is having issues installing Itunes 10.6.3. Whenever attempting to install, I get the error message : "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR." I thought this was an issue with the new version, and attempted to retrieve/install older versions of Itunes and same issue occurs. I have tried other forums and resolution tips from : https://discussions.apple.com/docs/DOC-3551 and nothing still. It appears that apple installs bonjour and nothing else. I have tried extracting the itunes package and installing the executables seperately, but everytime the error stil arises. I cannot repair the apple software update as it cannot install from the error mentioned above. Looking through the logs, it shows error : 1721, problem with windows installer package.Does anyone have any suggestions on what to try?
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit -
Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'
I then uninstalled iTunes to try and reinstall it but I still get the same message for both 10.5 and previous versions, please help!My situation:
- get error when updating iTunes from 1041 to 1050 or above: "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
My system: XP SP3 with all latest updates.
Found out that the 1051 update fixes a major intrusion possibility during the update process, so I want to get iTunes upgraded to 1051.
Did more research and the following worked (not known if all steps outlined were necessary) (I do not guarantee success nor any more issues as a result):
- ran: MicrosoftFixit.ProgramInstallUninstall.exe (did JUST the patch option).
- ran: Windows Installation Removal Tool.exe (uninstalled JUST the iTunes program installer folder) (this does not remove the actual program).
- removed all apple software update registry entries.
- removed: C:\Documents and Settings\All Users\Application Data\Apple\Installer Cache\(JUST the software updatefolders) (hidden folder).
- removed: C:\Documents and Settings\current user\Local Settings\Application Data\Apple\(JUST the software update folders) (hidden folder).
- DID NOT need to restart
- downloaded latest iTunes update (1051)
- opened using WinRAR
- extracted all files
- ran JUST the apple software update MSI
- it succeeded
- ran JUST the iTunes MSI
- it succeeded
- normally I then uninstall the apple software update program, but DID NOT this time
- DID NOT need to restart
Hope it works for you. -
i have tried to install iTunes 5 but when Windows it starts to install it says there`s a problem with my Windows installer Paket and cancel the Program. I`ve searched for answears in the web and they said ischould waste my old Itunes version and try it again. But it happend the same again! Now i havent any iTunes version and iAlso can`t Load a new one!!!! Pllease help me !!!
I solved it myself, after the "note" which came back from FF/Mozilla just as I finished my message, commenting on what it was that my system had , I wnnt back to check my plug-ins etc. I downloaded the latest Java, BOTH 32bit AND 64 bit versions and latest Firefox.
Now all is working.
Thanks,
B. -
I have Wondows Vista... I tried to upgrade to Itunes 10.5, and received an error orginially stating that I was trying to install a version older than the one I had. I uninstalled all of itunes, and now I'm getting the error message "there is a problem with this windows installer package. Aprogram required for this install to complete could not be run.
Help! I have an IPhone, and I would like to get my Itunes upgraded so I can download the new Iphone software...
Thanks!I have been in touch with Apple support in reference to my problem. We went through every solution available, and found no fix. The tech then suggested I contact Microsoft concerning this issue. I thought that suggestion was just to get me pointed somewhere but Apple. Boy was I wrong!! I contacted Microsoft, and was directed to a free download called Microsoft Fix. This program fixed something in the regisitor, and wala everything was fixed!! I now have I-Cloud and I-Tunes loaded and working well. So, if you can't install Apple Software and are running Window 7 you might give Microsoft Fix a try, it fixed my problem.....
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I'm trying to update iTunes to 10.5.2. I have a Windows 7 64-bit Dell laptop, and when I try to update it, I get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went to the troubleshooting page and did all of the steps they listed: uninstalled iTunes, deleted by Temp files, even disabled AVG while I downloaded again and tried to install. I still get the same message. If anyone can help me, I would really appreciate it!You must have gone to the old microsoft post.
Here is the link:
http://support.microsoft.com/kb/2438651 -
when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
I am trying to update my iphone 4, but in order to do that I need to update itunes. I am unable to do this, or update quicktime. I get an error message that says
"A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have a dell running windows 7Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?
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