In trying to make an online purchase with a new credit card but it won't let me?, In trying to make an online purchase with a new credit card but it won't let me?
Trying to make an online purchase but it is saying contact iTunes support to make transaction
Yes it's saying to contact support
Similar Messages
-
Why won't the App Store let me download things that are free, just because I don't have money on my card sometimes, it's free so I just don't get it??
You can try to make a new account on iTunes Store if you didnt have yet.
I had the same problem with iTunes Store, the only thing you can do is to put some money on that credit card you are using with you account. iTunes Store already keeping some money for the last purchase you made you can see all info on the Account option and then Purchase history ... -
I tried to download a movie on my iPod touch but due to limited space, it did not download. Then, I checked my credit card online, and I found the money was already taken. How will I get it to download on another device with the same account? Also, I was wondering why they took my money even when it did not finish downloading let alone get downloaded?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen. -
i have now purchased easy a twice which has cost me 14 pounds both times the video has not loaded i has come up with "!" its asking e to locate the file and i have tried to i typed in easy a on finder and spotlight and it hasn't come please help
Janieburmy,
You can always deauthorize all your machines from your store account page — just log in and view your account settings and there's a button to deauth all your machines. Which just means for the other machines, it will ask you for your store ID / password the next time you play a purchased song.
So, let's try the filter experiment.
On the start menu, click on "run". in the space it provides enter "regedit" without the quotes. This will open the registry editor.
Find the heading HKEYLOCALMACHINE. Click on it.
Find the heading SYSTEM inside it. Click on it.
Find the heading CurrentControlSet. Click
Find the heading Control. Click
Find the heading Class. Click
Find the heading that begins {4D36E965- Click
Go up to the Registry menu and select "Export Registry File... command. Make sure the "Selected Branch" radio button is checked and save that off somewhere that you can find it.
Delete the key named LowerFilter.
Select the key named UpperFilter, right click, select "modify". Then edit the text in the dialog to just say "GEARAspiWDM" followed by hitting the return key, the return after the word is important.
Then reboot, and see what iTunes does.
To get the system back to its previous state. Run Regedit again and use the Registry menu -> Import Registry File... command and select the file that you saved off in the first section.
I'm particularly interested in getting rid of the "AFS2K" driver in the chain — that's a old driver from a company that hasn't existed in years.
To answer your last question, why am I doing this?... I'm paying off a karmic debt. And someday we'll start that Tequila for Toonz paypal account and then I'll be set. -
My i-Pad won't charge after I downloaded some stuff from i-Tunes. I have tried charging through two computers and using the wall socket,, with different cables. I have turned the i-Pad off & on a couple of times but it still won't charge. Any ideas will be gratefully received.
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it in some other form befor dragging it?
Hello djensen1x,
Could you please let me know what version of Acrobat are you using.
Also, tell me your workflow of combining those PDF files?
Please share the screenshot of the error message that you get.
Hope to get your response.
Regards,
Anubha -
My iPhone 5 won't let me use my apps until I connect them with iTunes after downloading ios7. There's just a thing that pops up and says that in order to activate banners and push notifications I have to connect the app with iTunes. The thing won't go away no matter how many times I push ok, and it doesn't give me another option. Solutions?
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required??? I checked when last auto update was done which was 01/07/12 I also tried downloading from web iTunes version 11.1.5 but it wont load because I don't have min version 10.6.8. What can I do to sort this out? Note: I am a not computer savy so be easy on me.
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I have iwork on two computers, but my account doesn't show record of it for my being able to reinstall on the new computer. Is there a time limit? I tried airdrop, but it won't let me use it.
Sounds like you installed iWork from before there was the Mac App Store.
If you installed it from a Family DVD you are entitled to install that on 5 computers and can do that from the DVD.
If not then you need to purchase it from the M.A.S. and will be able to install it on any of your computers using the same Apple I.D. However Apple is promising a new version before Christmas so it may not be a good time to buy now.
Peter -
When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!
Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on. -
I made an in app purchase, but it hasn't downloaded, I have tried to restore purchases and deleting and re-downloading it still with no luck, can anyone help?
Hi there, The best thing I would do is contact the app maker!
How to get in contact with makers:
1. App Store Developer Website
2. In App Contact Support (Some app's don't have this!)
3. App Store Contact Email (I have not seem to have located the contact emails yet!) -
My husband and I have been using our iCloud account for music and ap purchases only. I have decided that i would like to now create a new icloud account so that i can sync my calendar and contacts. I read about doing this online and it looks simple and easy ... and yet, when i go to switch it on my iphone, there is only 1 place for an icloud account (our shared account) and it is greyed out so that I cannot change it. How do I do this?
Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings. Be sure to turn it off.
You are confusing an itunes store account with an icloud account. You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account. (have restrictions turned off) That will disconnect the device from the account but will not delete data in icloud or other devices. Then sign in using the new ID. -
Specs:
iMac 10.8.5
3,4 GHz Intel Core i7
32 GB 1600 MHz DDR3
Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
I tried restart my iMac and when I was logged back in, my dock preferences were reset.
Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
When I tried opening it, it said the file was damaged and could not be openend.
I tried opening it with AE or importing the file in a new project but nothing helped.
When I tried looking for autosaves, this is the really weird part, there were none.
Even though there are autosaves from my other projects, this one was completely gone.
It looked like the day before never happened on my computer.
Also when I openend Premiere all the recent projects had been wiped.
So at first I thought it was a Premiere Pro failure.
But than, later on the day, I tried loading some RAW files from my compact flash card.
This is where I would get an error (error -36) which said some data cannot be read or written.
I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
But when I tried moving the files to an other folder the same error occurred.
While dealing with this issue I wanted to put on some soothing music on youtube.
This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
Just like my system preferences, all the preferences I had with Chrome where also reset.
Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
Some background info which could be helpful for solving this mystery:
two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
I got it replaced by a qualified apple repair store.
When I got my computer back, all the files where gone.
I got on the internet without AdBlock installed yet.
A game or whatever it was, can't clearly remember, got installed by accident.
I deleted it immediately.
Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username.
So I brought my mac back to the store.
Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
I asked him; could it be a virus? He replied no way.
I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
Could this be the work of a virus or a malware? Or is it a disk permissions issue?It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
I purchased a new iMac, I have an old iPod mini I am trying to sync my iTunes library on my new Mac with my iPod. I purchsed additional music yesterday but I cannot get it to sync to load the music from my computer to my iPod.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
Maybe you are looking for
-
Restore to 6.1.3 from 6.0.1 error?
I have an iPad 2 Wifi (A1395) with version 6.0.1 installed and I want to restore it to version 6.1.3. I downloaded the 6.1.3 iOS and selected that version through iTunes to restore to but I keep getting the error iOS: Restore error 3194 or 'This devi
-
Cannot find the configuration file .../dataModel/common/bc4j.xcfg?
Hi! I'm using Jdeveper 10.1.3 EA, when i run my application i meet error: Exception in thread main oracle.jbo.ConfigException: JBO-33001: Cannot find the configuration file /com/fss/isp/admin/dataModel/common/bc4j.xcfg in the classpath at oracle
-
Quick question re: Helix keyboard
So for the life of me I can't figure out how to fold the keyboard dock holder flat when I remove the tablet. I.e., if I'm typing away and then decide to remove the tablet, the docking piece sits at a 90 degree angle (or whatever angle I had the scre
-
every time i click all my apps besides the ones that are preset it just closes out immediately. does anyone know how to fix it?
-
Transition not showing up the way it is 'supposed' to
Hello, I'm working on a small project, and I went to insert a Cross Zooom (I think that's the name) transition, which 'zooms' in, then out to the next clip, which is exactly what I want. However, when I render it, it does something completely differe