In trying to update, I am getting an error regarding another application.
I keep getting the error that I need to close the following applications to continue: ShellExtLoader. The problem is that I do not have this file showing up on my computer. I am running a Maverick on a Mac.
I did that more than once. I finally spoke with someone and technical support, had to go into the Activity Monitor, find the process and quit it from there. That wasn't enough and then it finally turned out to be that I had SugarSync running. I had to quit SugarSync and then was finally able to complete the updates.
Similar Messages
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When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954) -
Trying to update iPad keep getting -1 error
i have a mac os x 9.5.10, i am trying to update my nephews mini iPad an unknown error occurred (-1)
now it is telling me i have to reinstall and will lose everything.
please helpGreetings sansun911,
After reviewing your post, I have located an article that can help with Update and Restore errors. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing. Has the device been backed up via iCloud or a computer at any point?
Resolve iOS update and restore errors - Apple Support
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD -
When trying to update I keep getting A12E1 error message.
I am using photoshop on a mac. Adobe tells me there is a creative cloud update, looks like it is installing the update, then comes up with A12E1 error message. I have no idea what this means.
I have no idea what this means.
Neither do we. You have not provided any system information or otehr details. Generally update issues relate to other updates having introduced incompatibilities with shared components and such, so most of the time you will have to run the Cleaner Tool and simply start over.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium -
So completely stuck. Can anyone help please?
Hi David,
Kindly try to remove Creative Cloud app and re-install with the help of steps mentioned in the link to remove and install Creative Cloud.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Thanks,
Atul Saini -
I am unable to update apps on my iPhone 4. I tried rebooting but still I get an error message which says "unable to update"
I really didnt want to restore unless i had absolutely other option.
as per usual, apple wont help unless i buy an apple care plan. helpful much. -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
When I tried to update Itunes I got an error message telling me to reinstall. When I try to reinstall I get a message "Apple Mobile Devide failed to start. Verify you have sufficient privliges to start syem services" I'm not sure what this means, can anyone help here? Thanks,
I tried the temp fix you mentioned, it didn't work. I could not delete all of the old itunes files, the uninstallers would crash half way through and if I tried to manually delete anything it also gave me an error, so reinstalling the older version would not work.
Frankly, this whole thing has got me ****** off. judging by the amount of complaints here, there must be a lot of people having this problem, yet Apple has let it go on for almost 2 weeks. What kind of inept coders are they employing if they can let an update that completely frags their software get through QA.
Does anyone know of any programs that will play itunes music files? I am just about done dealing with iTunes, but I've got a ton of music that I don't want to have to purchase all over again. -
HT1338 trying to update iTunes but get a corrupt message
trying to update iTunes but get a corrupt message
How are you trying to update, via Software Update for from the standalone iTunes installer? And when does this error message appear and what exactly does it say?
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When trying to update flash..getting "procedure entry point setdiidirectoryw could not be located in the dynamic link library kernel32.dll"
this is a mere adobe bug - they changed the installer & it wont support installation on windows 2000 system any longer. adobe doesn't seem as it is going to fix this bug, see [https://bugbase.adobe.com/index.cfm?event=bug&id=3120661].
you might want to try this installation method provided by a 3rd-party-site: [http://www.ortwinpinke.de/en/2012/03/13/install-adobe-flash-player-11110262-and-later-under-windows-2000/]
please note that mozilla firefox won't support the windows 2000 platform any longer after the release of version 12 of the browser & the system is no longer supported or kept up to date with security fixes by microsoft too. in order to keep your computer & personal information on it safe you may consider upgrading to a newer system. -
Trying to update PS/AE , getting Error (U44M1P34)
Trying to update PS/AE , getting Error (U44M1P34) , ive reinstalled PS and tryed it again but still keep getting this error code , can anyone shed any light on a fix for this.
Cheers
Jafa.This error comes when Updates are not able to identify the base product installed.
Please ensure that in Ps->Help->Update->Preferences, Updates list is as per the products installed on your system.
If not please re-install them.
Regards,
Ashutosh -
I'm trying to update iTunes but get error code 103
I'm trying to update iTunes but get error code 103. What does it mean and how do I correct it?
All results of error 103 is involving with Google Chrome.
https://www.google.com/search?q=error+103&aq=f&oq=error+103&aqs=chrome.0.59j0l3j 60.4481j0&sourceid=chrome&ie=UTF-8
Message was edited by: keeferaf -
We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
When trying to download itunes I get this error message. An errr occurred during installation of assemby " Microsoft VC80CRT type=wind32" vversion "8.9.50727.4054, public key token=1fc8b9a1e3b"processor Architecture="AMD64" Please advise
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
when trying to open itoons I get an error message: Program C\program files (x86) R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more infomation.
Hello Michwilltwo,
It sounds like you are unble to open iTunes after a recent update. I would recommend the troubleshooting steps from the article named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Be sure to follow the instructions as outlined by the links in the article as there is a specific order in which to uninstall iTunes and its associated programs.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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