In Weblogic admin server,in monitoring status the services status is SHUTDOWN,but the corresponding services are running fine

Hi All,
In WebLogic server when we checked the health status through monitoring tab. Initially ,we find the Analytic provider services and Essbase Administrative services were UNKNOWN.
we tried restarting the specific services (stopped and started the "Stop Analytic Provider services(Oracle Weblogic 10)" ,"Stop Essbase Administration services (Oracle Weblogic 10)" ).it has no effect still the status remains same as "UNKNOWN". But the services are running fine and the EAS console also working fine.After that,we restarted the weblogic  hosting server. Now the status changed as "SHUTDOWN". Now also the services are running fine and the EAS console also working fine. How to make the health status of both the services to be RUNNING and why it is showing like this eventhough the services are working fine.?
We have gone through the Oracle Document ID:1563358 which we felt relevant to this. Please guide through whether to apply patches. Our weblogic server version is 10.3.6.0.

Hi,
Patches in this document Doc ID 1563358.1 belongs to weblogic versions from 10.3.4 to 12.1.1  so is it your weblogic version is within this range?
Kindly check your weblogic version using below commands.
cd $DOMAIN_HOME/bin
. ./setDomainEnv.sh
$ java Weblogic.version
Or for detail
$ java Weblogic.version –verbose
Regards,
Jagx.

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    Edited by: 950222 on Aug 1, 2012 2:46 AM

    Request you to share the entire stack of error.
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    password=
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    ENDLOCAL
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    -svcname:"%DOMAIN_NAME%_%SERVER_NAME%"
    -javahome:"%JAVA_HOME%" -execdir:"%USERDOMAIN_HOME%"
    -extrapath:"%WL_HOME%\server\bin" -password:"%WLS_PW%"
    -cmdline:%CMDLINE%
    -log:"C:\Middleware\FMW11g\user_projects\domains\ClassicDomain\%SERVER_NAME%-stdout.txt"
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    An alternative to the boot.properties approach to specifying the Admin Server weblogic username / password is to add the following environment variables to your wrapper cmd script - installAdmServer_Service.cmd
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    -Sandeep

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    <sec:cert-path-provider xsi:type="wls:web-logic-cert-path-providerType"></sec:cert-path-provider>
    <sec:cert-path-builder>WebLogicCertPathProvider</sec:cert-path-builder>
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