In win 7, disappeared firefox menu, toolbars; can't access reset

Using Win 7 64-bit. Everything suddenly disappeared from firefox except the URL line. When I ran a checkdisk, there was corruption in a bunch of files. May have caused the problem. Went to try the mozilla support reset suggestion. Can't do it because I have no Firefox icon in top left corner to click and thus can't get into Help menu or anything except what I can access through the URL line. Can't find any other advice on what to do. Is uninstalling Firefox and starting over the only answer? Won't I lose bookmarks, add ons, etc? Thanks.

hello jgdolan, please try closing all firefox windows and then holding the shift key while you launch it again - this will bring up firefox safe mode with the option to reset the browser.
[[Troubleshoot Firefox issues using Safe Mode]]

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After updating firefox now I can't access any websites other than gmail and youtube

today I upgraded firefox now i can't open any windows on my computer except for google and youtube. can't go back to EI either.

Hi,
I'm sorry you're having this issue with gmarks add-on. Maybe following answer from a top contributor will also work for you? (it helped another user whose gmarks didn't work after an update). See https://support.mozilla.org/en-US/questions/839481#answer-204324
Thanks,
Michelle

Firefox/IE/Chrome can't access one website from several computers

There is one website I cannot get onto from several computers if I try using Firefox / Ie or Chrome. All computers can access the site using AOL browser (and we connect to the internet through a router and AOL is our ISP). I can also access it via iphone and I know that there is no problem with the actual site.
Actually we cannot access any site that we know of on that particular server - it is as though it has blocked access from our ip address but only when Firefox/Moxzilla or Chrome. But none of our computers have problems elsewhere on the internet it seems to be just that one (server/website).
This started suddenly this a few days ago and is driving me mad.
I have checked that Norton Firewall settings and all are allowed to access the internet and the ip address or sites aren't blocked.
Our settings on AOL/IE/Firefox for accessing the internet all say auto-detect proxy setting.
I have asked the owner of the server to check at their end that we aren't on a blocked list - we aren't.
I am not sure what to do next - any ideas welcome.

This is the first time I have used this forum and I did put in the web address actually - I don't know why it didn't show. It is www.chardswimming.org.uk.
I posted it in Firefox because that is the browser that I mostly use and normally find it to be great without problems - I am not necessarily saying it is a firefox problem and I actually thought someone would try and be helpful rather than try and pass the buck like people from other software companies would.

Firefox starts but can't access any website.same issue is experienced with Chrome, not Explorer

Hello, I have an issue with surfing with Firefox. The browser starts but can't access any website. The same issue is experienced with Google Chrome. On the other hand, Internet Explorer works smoothly. Thanks

Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

Upgraded to Firefox 4 now can not access my inbox in email. Error message say I have undefined new mails in the inbox

Downloaded update toi mFirewfox 4. ISP is Talktalk. Can open My mail and get to screen with inbox but page seems to stopp loading then as it doesa not show amount of space being used etc which it normally does. Instead message says 'You have undefined new mails in your inbox' Nothing then happens and the button to open the inbox does not work. Can however access my email and inbox through Outlook express. Contacted TalkTalk help line and after running some checks was told that the problem is with the browser. Canb anyone help solve this please.

Me too, problem is being googled alot by other tiscali users also.

I just updated Creative Cloud to 1.9.1.474, and my entire CC folder just disappeared. And I can't access any of my 18GB of files on the web. What the hell is going on?

CC says it's re-syncing all 18 GB of my files back to my HDD. I'm on crappy wifi in southern Peru, and I can't access any of my work files for (CC estimates) 22 hours. I'm basically out of business for a day or more. How the hell can Adobe allow this to happen?

With the recent update of the Creative Cloud Desktop app (1.9.1.474) we unfortunately introduced a bug which causes the creation of a new Creative Cloud Files folder, and re-sync of all content. This will only occur the first time the sync application runs after the update. This has caused understandable pain and confusion, for which we truly apologise.
The Creative Cloud Files app contains logic that supports the use of multiple Adobe IDs. This allows you to sign out of one ID and in to another, but keeps your Creative Cloud content separate. When you sign out and change IDs, the app moves the previous Creative Cloud Files folder and it's contents and appends it with the previously signed in ID (User@AdobeID). It then creates a new main folder and starts to sync content of the new ID.
The bug which I mentioned previously occurs, as the app believes an ID switch has taken place and as such, moves the current Creative Cloud Files folder and tries to append the previously signed in ID. As no switch has actually taken place it manifests as (Unknown). The app then creates a new main folder at syncs down the data.
Essentially what you end up with is a Creative Cloud Files folder with your newly sync'd data and a Creative Cloud Files (Unknown) folder that contains duplicate data.
This occurs once, after the last update completes.
The fix is to simply delete the Creative Cloud Files (Unknown) folder.
I would advise that you ensure you have no pending edits that you may have made offline and that you check the contents of the new, main Creative Cloud Files folder contains everything you expect it to. If not, check the contents of the Creative Cloud Files (Unknown) folder.
If there is still a discrepancy with your data, you can check on creative.adobe.com to confirm your data is there.
If you have any further problems or questions about this particular issue please email [email protected]

"Share" word has disappeared from menu bar - can't burn DVD

I know I burned a DVD in the distant past by clicking on "Share - burn DVD" in the menu bar but the word "Share" seems to have disappeared from my menu bar. I upgraded from iPhoto 5 to 6 (I think). What happened to the "Share" word and how do I get it back? If I reinstall from my original discs, won't I get the iPhoto 5 version?? Will my recent photos disappear?? Thanks for any help.

When you're in iPhoto go to the iPhoto menu in the upper left hand corner of the menu bar and select About iPhoto. That will give you the version of iPhoto you have.
If you tried to run an iPhoto 6 updater on iPHoto 5 that may be the reason you're having trouble with iPhoto. Check the version and post back.
If you have iPhoto 6 then go to the View->Show in Tool Bar menu option and see if what you want is checked or unchecked. Those items will show up in the bottom tool bar.
Do you Twango?

Since the last update to Firefox 33 I can't access google or e-mail

I am out of options and do not know what else to do, I have tried every trick I could find on this and many other boards and still have the same issue.
I cannot access Google or my web mail or the "add on" menu to name a few since the latest update (Firefox 33) hit my computer three days ago. I cannot down load programs some times but other time it lets me??? My IE works fine. If I switch the search engine in Firefox to say Bing over Google everything seems to work except access to my web mail still blocked.
I have uninstalled my MacAfee and Firefox and reinstalled first just Firefox and had the same issue. Can anyone give me a clue on just what the heck happened and how to fix.

Is there anything unusual about your connection settings? You can check here:
"3-bar" menu button (or Tools menu) > Options > Advanced > Network mini-tab > "Settings" button
The default of "Use system proxy settings" should piggyback on your Windows/IE "LAN" settings, but you also can try "No proxy" to see whether that works any better.
I want to explore the potential secure site issue in more depth. If you open Google in IE and click the padlock icon in the address bar, then View Certificate, what information do you find in the Issuer/Issued by section?
A couple other general things you might not have tried, which address possible corruption in settings files (your profile folder), and possible problems in your Firefox program folder.
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also will have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > Run (hold Windows key an press R):
firefox.exe -P
''Don't delete anything here.''
Any time you want to switch profiles, exit Firefox and return to this dialog.
Go ahead and click the Create Profile button, give it a name like Nov8, and skip the option to change the folder location. Then start Firefox in the new profile you created.
''Until you go back to the Profile Manager and start up in your regular profile, your desktop shortcut should fire up the new profile.''
Can you get to Google?
Note: When returning to the Profile Manager, you might be tempted to use the Delete Profile button on your new test profile. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.
You can replace Firefox's program files without disturbing your settings using this '''Clean Reinstall''' procedure:
(1) Download a fresh installer for Firefox 33 from https://www.mozilla.org/firefox/all/ to a convenient location. (Scroll down to your preferred language.)
(2) If applicable, exit out of Firefox or make sure it is fully terminated in Task Manager.
(3) Rename the folder ''(64-bit Windows folder names)''
C:\Program Files (x86)\Mozilla Firefox
to
C:\Program Files (x86)\OldFirefox
(4) Run the installer you downloaded in #1. It should automatically connect to your existing settings.
Does it run?
Note: Some recently installed plugins may exist only in that OldFirefox folder. If something essential is missing, look in these folders:
* C:\Program Files (x86)\OldFirefox\Plugins
* C:\Program Files (x86)\OldFirefox\browser\plugins

Latest version of Firefox (version 32) can't access web sites. Using Windows 8.1 Compatibility problems?

Firefox automatically updates to the latest version which is now version 32. I get the following error message: "Firefox can't find the server at us.data.toolbar.yahoo.com" Preceded by "Sever Not Found" This happens on any web site I try to access. Reloading version 31 Firefox works fine, but then it will update itself again.
Windows 8.1 is my operating system.

The latest Release is Firefox '''31.0''' as the only way you would get updated to the current Beta build which is Firefox 32.0'''b2''' (b2 = Beta 2 as there can be say six to twelve Betas) build is if you were on the Beta channel due to having installed a Beta build and continued using it since. If the Firefox 31.0 you installed is updating to 32.0b2 then the 31.0 you installed was a Beta build (make sure the file name did not have say 31.0'''b'''# as there were nine Betas) and not the Firefox '''31.0''' Release say from mozilla.org or https://www.mozilla.org/en-US/firefox/all/
The typical reason for a new version (on Windows) not being able to connect after a new major version Firefox update or install is usually due to a software Firewall blocking the new .exe yet it may stll have the previous version allowed.
*https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
*https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet

I just changed to Firefox, now I can't access my G-mail account, my cookies are enabled, now what?

I received a message earlier this week saying my explorer format was no longer supported, so I downloaded Firefox, so today I went to firefox/mozilla and tried to go to G-mail, but I keep getting a trouble screen saying something about enabling cookies, I checked and I have cookies enabled, but can't get into access my email. HELP!!!!!

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* Open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

Since loading firefox 4 I can not access talk talk webmail

since loading firefox 4 onto my XP pc, I can login to talk talk webmail however that is all, I receive a message stating "you have undefined mails in your inbox" and I am unable to access anything further.Please assist asap.

See the work around linked below, posted by NT, it worked for me.
http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787

My webpages are oversized and overlapping the top 3 toolbars, can't access the buttons or address field.

So right off the bat, my webpages are extending up too high all the way to the top covering all 3 tool bars. I can disable and enable the different tool bars through the options menu and I can see it flicker/half appear. Don't know what the problem is, maybe it is a screen resolution thing.. but I can't navigate anywhere as all the functions are blocked by my current webpage, as if a painting's size was too tall for the frame so it covers the top portion of the frame.
Thanks

You're welcome

Firefox 8.0 can't access my clipboard

Your browser is not configured to allow access to your computer's clipboard. Use Control+X for Cut, Control+C for Copy, and Control+V for Paste.

See:
*http://kb.mozillazine.org/Granting_JavaScript_access_to_the_clipboard
*https://addons.mozilla.org/firefox/addon/allowclipboard-helper/

Blackberry id blocked,reset it but can't access reset email,how do I view email via laptop

i created my blackberry email account with my phone,now i cant view my blackberry id reset email,cant i view my emails via the web like web mail?any suggestions?

visit the link on your BlackBerry: https://blackberryid.blackberry.com/bbid/recoverpassword/
enter your BB ID and the code listed. Follow instructions to reset password. A link would be sent to your email address to change the password
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Where is my menu toolbar?

My OS is Vista.
I can't find my menu toolbar and cannot access preferences, etc.
I have upgraded to the latest version of firefox.
I have reset to remove all add ons. Nothing works. Please help.

You can press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.

In win 7, disappeared firefox menu, toolbars; can't access reset

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