In window 8.1 latest ver of Thunderbird stops responding whenever attempting to attach a document etc.
It does not matter whether you use the attach command from the tool bar or wait for Thunderbird to pick up the word attached from your text and then attempt to attach a document. As soon as you attempt to attach the item the program freezes and you are asked whether you would like to close the program or wait for Thunderbird to respond. Last choice Not recommended by the way.
So what is happening or not happening now ? The problem computer is your Moms, but I assume your own computer works ok. Have you tried that on the same internet connection as your Mom uses & visiting the same sites?
Also try Internet Explorer. If that is also very slow the problem may not lie with Firefox.
I suggest you try the Firefox Reset feature on your Mom's computer,
* BUT first of all
**make a note of the software extensions that are in use, and bookmark their download and support sites.
** back up the Firefox profile [[Back up and restore information in Firefox profiles]]
* follow the instructions in the following article, after reading the caution about what will be lost
**[[Reset Firefox preferences to troubleshoot and fix problems]]
Similar Messages
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Why does Thunderbird stop responding when I attempt to close the programme?
Thunderbird stops responding whenever I attempt to close the program. If I click on the 'X' top right or rt-select >close window, from the task bar the Thunderbird window either turns white and freezes and reports that it is not responding. Then Microsoft asks if I want to wait or close the program. I have tried waiting but there's only so many hours in a day!
I have also been having problems lately with loads of emails that should be, and previously were junk appearing in my in box; a load of salicious emails. I thought the problem was with the trash folder but I deleted the trash folders and tried to install a new trash folder as a sub-folder of my inbox but the small install window froze as did the main Thunderbird window. Now I no longer have a trash folder and after several reboots Thunderbird continues to freeze and does not respond.
I removed both Google Chrome and Thunderbird and re-installed them without any apparent result. I have shut down all extensions. And would appreciate your help in getting Thunderbird up and running again.
I am running a two year old HP Pavillion 64 bit with Windows 8.1Start *Windows'* safe mode with networking enabled
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
Please post to let us know -
I keep having my screen go black and then Win 7 pro gives me this error:
"Display driver NVIDIA Windows Kernel Mode Driver, Version 188.80 stopped responding and successfully recovered."
everything is fine after that.
happens 3 or 4 times a day.
'''doesn't '''seem to be on graphics or flash heavy sites.
driver is up to date and tried reloading driver.I keep having my screen go black and then Win 7 pro gives me this error:
"Display driver NVIDIA Windows Kernel Mode Driver, Version 188.80 stopped responding and successfully recovered."
everything is fine after that.
happens 3 or 4 times a day.
'''doesn't '''seem to be on graphics or flash heavy sites.
driver is up to date and tried reloading driver. -
Thunderbird stops "responding" when I try to enter a password why? this is new today.
As of this afternoon Thunderbird stops responding when I attempt to enter a password. The accounts have been working for years with thunderbird until today. I can open thunderbird in "safe" mode but that is not useful since plugins are disabled.
I ended up removing v 1.0.1 of "Provider for Google Calendar" plugin; installing v 0.25, then re-setup the Google calendar
These instructions are where I found the different location link to use while setting up the calendar in thunderbird/lightning.
https://sites.google.com/a/tc.columbia.edu/tcapps2/home/how-to/accessing-email-and-calendar-with-thunderbird
The gmail calendar location prior to today was linked to a "googleapi://... .../?calendar=email address... etc." link.
After I added the new gmail calendar to thunderbird the location link is to "https://www.google.com/calendar/feeds/... etc."
Provider for Google Calendar versions:
https://addons.mozilla.org/en-US/thunderbird/addon/provider-for-google-calendar/versions/ -
My thunderbird stops responding at almost every click. CAUSE: addon?
I just installed it on a new computer less than a month ago, so I don't think it's a memory problem. I used Thunderbird on my last computer and never had a problem. Sometimes after the "not responding" message, the screen will go blank and then I have to wait even to close and restart.
Start *Windows'* safe mode with networking enabled
- win8 http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode
- win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still In Windows safe mode, start thunderbird in safe mode
- http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away? -
Recurrent requests to download latest ver. of Adobe Flash Player
I have Windows 7 Pro 64bit. I have downloaded what is called the latest version of Windows 7 64 bit ver. of ADFP (Ver. 11.9.900.170) and Adobe says this download minus the Chrome should be 16.4mb. When I download it and it is installed in control panel under the list of programs Adobe Flash Player 11 ActiveX is shown and the ver. is listed as:
11.9.900.170 but it shows the program to be only 6.00mb. Also on the left side where there should be a red icon for Adobe Flash Player the icon is NOT red but it is a rectangular box black out line and center white. I have gone to "Manage ad ons" and it is enabled there. Still I get daily requests from www.lumosity.com to "Download the latest version of Adobe Flash Player and they will not let me go on with their program until I do so again. This time everything is the same except the icon on the left side of the program is red as it should be. I also get same requests from World of WarGames, they don't stop the game but at the end they suggest downloading the latest version. When I down load the Flash Player why is it not the 16.4mb they say it will be. Why only 6.00mb. What is disabling Adobe Flash Player. I'm using the 64bit version of internet explorer to download it but it seems I'm only getting the 32bit version of Adobe Flash Player. Could that be the problem? What would be a way to fix this? I'm using Internet Explorer 10 and I have both the 64bit and the 32bit versions on my desktop. Please offer some experienced help with this annoying, recurrent problem! Thanks. I've uninstalled and reinstalled several times, but that was no help.I'm not a tech. I don't work here. I'm a volunteer, as are ALL participants here... with a very limited few exceptions.
The following instructions will be as clear as if I were sitting right next to you holding your hand on the mouse:
Download the Flash Player for ActiveX (Internet Explorer), Flash Player Uninstaller and the Shockwave Player Uninstaller
Save them to your Downloads folder - DO NOT RUN THEM.
Close your browser.
Make SURE it's closed.
The icon should NOT have a frame around it.
Open your Downloads folder and run the Shockwave uninstaller.
Follow the prompts.
until it finishes.
Then, run the Flash Player uninstaller.
Once it finishes, open Windows Explorer to the "Computer" window.
Double click the C drive to open it. Open the Windows folder.
Open the System32 folder.
Open the Macromed folder.
Delete the Flash folder.
Press (Shift+Delete) and click Yes.
Navigate back to the Windows folder. Double click the SysWOW64 folder.
Open the Macromed folder.
Delete the Flash folder.
Press (Shift+Delete) and click Yes.
For the next part, you need to have Hidden Files and Folders visible.
Click Tools>Folder Options
(If your Windows DON'T have a menu bar click Organize>Layout>Menubar)
In the Folder Options, click the View tab, and check the button for "Show Hidden Files, Folders and Drives"
Click Apply
Click OK
In Windows Explorer, open your [user] folder
Double click the AppData folder.
Double click the Roaming folder.
Double click the Adobe folder.
Delete the Flash Player folder.
Press (Shift+Delete) and click Yes.
Navigate back to the Roaming folder and open the Macromedia folder.
Delete the Flash Player folder.
Press (Shift+Delete) and click Yes.
Close the window and click Start>Run (Press thw Windows key+R if your Start menu doesn't have "Run" in it.
Type "regedit" and click OK
In the Registry Editor, goto HKEY_CURRENT_USER/Software and delete the Macromedia folder.
Go to: HKEY_LOCAL_MACHINE/SOFTWARE and delete the Macromedia folder there.
Close the Registry Editor and then run the Flash Player installer and the Shockwave installer for Internet Explorer/AOL from here: http://www.adobe.com/shockwave/download/alternates/#sp -
+i have latest Ver that opens BUT will not maximise onscreen
ff opens to taskbar. but wont display maximised.
i have the latest Ver.This old post has several tricks for coercing a window back on screen if it is off-screen: https://support.mozilla.org/questions/980358#answer-511533
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I burned disks of previously purchased content that is not available thru iTunes anymore but the latest ver. of iTunes won't let me copy this same content onto a new comp. Is there a way to do this or maybe an earlier ver. of iTunes to download?
Those links in case you need them:
iTunes Windows 10.3.1 (32-bit)
iTunes Windows 10.3.1 (64-bit)
tt2 -
Today I received a message that I should download the latest version of Thunderbird. I did. Then I got a message that my version of lightning was incompatible and needed to be updated. I tried to download the latest version of lightning and a blank email appeared with an attachment that ended with .xpi. My calendar with several medical appointments and many important dates for 6 months has totally disappeared. I have tried to locate it in my backup hard drive without success. How do I recover it? I have tried to upload the file name as it appeared but the upload icon just keeps whirring around. the attached file name is "lightning-3.3.1-tb+sm-windows-1.xpi". I have also tried the windows Recovery option for several dates but can't recover my calendar. HELP.
You have a mismatched version of Thunderbird and Lightning. Since you do not say what version of Thunderbird you are running the best I can offer is go to this link and get the correct version of Lightning.
https://addons.mozilla.org/en-US/thunderbird/addon/lightning/?src=hp-dl-mostpopular
The version of Lightning that you reference above is a Beta version so unless you are running beta Thunderbird is is not correct.
When you get a match pair of software all you important events will return. -
I AM USING WINDOWS XP. WHEN I AM CONNECTING MY IPOD TOUCH MODEL NO. MC 008LL TO MY PC ,CHARGING INDICATION IS COMING BUT NEITHER THE WINDOWS NOR THE LATEST VERSION I TUNE 10.6.3 DETECTING MY IPOD. IT IS ALSO NOT SHOWING IN I TUNE WINDOWS."DEVICE LIST" IS NOT DISPLAYING IN LEFT HAND SIDE WINDOW OF I TUNE. BEFORE IT WAS WORKING IN ITUNES 9 AND I WAS USING IT. BUT NOW IT IS NOT DETECTIN AT ALL. SO PLEASE HELP ME WHAT TO DO?
Have you tried here:
iOS: Device not recognized in iTunes for Windows -
Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs fine, iPod found, no iPhone 5 b/c no AMDS. Error "insufficient premissions to install AMDS" Tried numerous uninstall / reinstall combinations, installed iTunes as administrator, etc. Somethings not right. What the Heck ?
See the following article for dealing with Apple Mobile Device Services: http://support.apple.com/kb/TS1567
Downloading and installing iTunes will not fix this problem. If the other troubleshooting steps do not work, go to the Control Panel and uninstall iTunes, Apple Mobile Device Services, Quicktime and any other Apple program that might be present. Reboot your computer, then download and install the latest version of iTunes. -
Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.
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iph 4s, using windows 8; downloaded latest update 6 for iphone and iphone software update center could not be contacted or is not available; tried troubleshooting; removed other usb connections and restarted computer; still will not connect to iphone software update center; any suggestions?
I noticed the Windows Firewall Entry in the diagnostics, so I did get that part squared away...
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-07 17:52:33.
Still unable to detect the iPhone though. -
Can't open ITunes on Windows 7 since latest ITunes version 11
Can't open ITunes on Windows 7 since latest ITunes version 11 Help!!!
Hi Nancy,
Thanks for visiting Apple Support Communities.
If iTunes does not open on your PC, try the troubleshooting steps in this article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best Regards,
Jeremy -
Thunderbird opens in Windows 8.1 then stops responding. Why?
I cannot use Thunderbird and have reverted to Windows Live Mail which I hate. I can open Thunderbird. It will show any new emails but if I attempt to click on any thing else the program stops responding. I have tried to uninstall without success so that I can try a new download - equally without success. Anyone out there can help please? I'm running Windows 8.1 on a HP 64 bit All-in-one.
Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?
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