In Word I constantly get the spinning wheel of death. Tried force quite several times, did restart i`mac, waited for a day etc etc but problem remains, what to do next?, i my
In Word I constantly get the spinning wheel of death, wait a few seconds and then go again. I have tried force quit several times, restarting the IMac etc. Waited one day, nothing seems to work. What to try next?
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I want to disable my mac.com mail, I know how to delete it but I cannot get into mail to do this, whenever I click on mail, or mail in system preferences to open it I get the spinning wheel and have to force quit. I am running a Macbook 10.7.5
Thanks,
Edward.You can't merge Apple IDs. You also can't cancel (delete) and existing ID, you can only choose to stop using it.
If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’. -
I get the spinning wheel of death every time I try to open the desktop
How can I fix the spinning wheel of death when trying to open the desktop /screensaver icon in system preferences?
Welcome to the Apple Support Communities
First, open Disk Utility, select Macintosh HD in the sidebar and repair permissions.
If it doesn't work, open Finder, select Go menu > Go to Folder, type ~/Library/Preferences, delete "com.apple.desktop.plist" and "com.apple.systempreferences.plist" and restart -
One morning a week ago I got the "White Screen Of Death" and my desktop imac wouldn't load so mac support told me I had to erase my history and upload imac again. We went through every senario to get it to work to no avai. I had a snow leopard disc so I uploaded that as well. In the last few days I click on my mouse and I get the "Spinning Ball Of Death" most every time I click. It lasts for about 5 - 20 seconds every time. I am not a "techie" at all. Is there any way to stop this. I am not sure what could be causing this. I erased my browers cache on Safari and that didn't help. I also turned the comp. off then back on and that didn't work either. Any advice would be greatly appreciated. Step by step how to's? I am not totally ignorant in computer speak but not an expert by any means. Thanks!
Greetings,
What do you mean by "events to update"? Do you mean invites to new events or changes to existing invites?
Troubleshooting:
1. Your profile indicates you are running 10.6.7, 10.6.8 is the current version Apple > Software update.
2. First make an iCal backup: Click on each calendar on the left hand side of iCal 1 at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
3. Remove the following to the trash and restart your computer:
Home > Library > Caches > com.apple.ical
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache if present)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
---NOTE: Removing these files may remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
3. Launch iCal and test.
Hope that helps! -
This has been happening for two days. It opens fine and browses with no problem. It is just a problem when I try to quit. I can open and close Safari on my computer without a problem. I have a Mac OS10.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Why do I always get the spinning wheel of death when trying to open a CC program??
It eventually opens or stalls out and I have to try again. Waaay sloooow - My CS5.5 is better - what's the deal? Using Mac OS X Lion and have plenty of memory.
Is anyone else having this problem? - I don't have time to wait several minutes for the program to open.Hi bludetailsdesigns,
You can try these & check.
1.If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
2.Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Try to launch CC desktop and sign in with your Adobe Id (http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html) .
{Note for step 2: The file is in the user Library, not the Applications folder. To see the hidden user Library (not the system Library) in the Finder click on the Go menu item and then hold down the Alt / Option key. You will see Library appear between Home and Computer. Click onLibrary and then navigate to Application Support > Adobe > OOBE.
Alternatively open the Terminal and paste in the following and then press the Enter / Return key:
rm ~/Library/Application\ Support/Adobe/OOBE/opm.db, This will also delete the file}
Hope it works.
Regards,
Rajshree -
I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?
You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip. -
My imac won't load properly and gets the spinning wheel for everything!? Help!
HI everyone,
hope hope someone will be able to help.
My imac freezed up the other day for no apparent reason. I couldn't do anything apart from move the mouse. So had to shut dow with the power button.
When it restarted I was able to log in as usual to the user that I normally use. Yet when I went to click on anything I get the spinning wheel of death! I've rebooted in safe mode but this didn't make a difference. I can't even run disk utility to check if there is an issue with the drive!
Any help would be greatly appreciated!
thanks charlotteSounds like maybe the Hard Drive is failing or has failed.
1. Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
If you can not see the Mac OS X volume (Macintosh HD) in Disk Utility while started up form the Install Disc, then you will need to make an appointment at your local Apple Store or AASP and have them help.
If you have a good backup in place, then you can easily restore the new Hard Drive from backup. If not, then depending on what is wrong, you may or may not be able to recover your user data from a bad Hard Drive. -
For the past couple of months I have been having a problem of the spinning wheel spinning and spinning and spinning, taking seemingly forever to upload a new screen in Safari or a new application from the HD.
I did read several of the posts on the 30+ page discussion regarding freezing of machines after the latest large update of Snow Leopard. Although there seems to be a few times per week such freezing does occur, this is fairly infrequent when compared to the 95% of activity that is falling victim to the Spinning Wheel of Death. I have loved the Apple OS from the moment I began using it 5 or so years ago and this is really the very first time I've had such a frustrating issue with an Apple product (I haven't even experienced the antenna issue with my iPhone 4).
At work I have to use a PC and if this were a PC, I'd do something like check for malware to see if that was slowing the process down. I've done that on my MacBook Pro with the Mac-compatible equivalent to the Malwarebytes program I have at work, but still I get the Spinning Wheel of Death. I've even dumped some recent applications that I downloaded to see if they might have been the cause. Nope.
I don't know how to check which programs are running in the background, so that has not yet been done.If I did, I'd obviously turn off some of those I don't need to start up at login.
Does anyone have a "for Dummies" explanation of what other things I might do to attempt to remedy this situation? It shouldn't take 2-5 minutes for a web page to download or an application to begin.
Thanks in advance.Gr8ful -
The link baltwo linked is a great one.
I have a couple questions for you, OK?
1. What are you using to check for "malware?"
2. Have you ever checked your Font Book Application in your Applications folder
for duplicates or corrupt fonts? That would be something I would check.
You can open up "Activity Monitor" in your Applications > Utilities folder.
Leave it open on your desktop, and select "All proceesses" rather than "My processes."
Have a look and monitor what kicks in when the beachball appears.
For browser slowness:
Are you emptying your Safari Cache & History lists (assuming you're using Safari as your browser).
Message was edited by: ~Bee -
IPhone 4s unresponsive stuck on the spinning wheel of death.
Hi,
My 4s has gotten progressively more unresponsive for the last few days. It worked flawlessly for two weeks or so, but the last two or so days have seen it getting weird.
Symptom 1 appeared 2-3 days or so ago: Facebook started getting freezy. 50% of the time it would take after opening it would take 15-45 sec to become to finish loading and become responsive to touch commands.
Symptom 2 happened 2 days ago: The phone froze for 15 or so seconds, went to black screen, showed the spinning wheel of death, and then rebooted to lock screen very quickly.
Symptom 3 happened 4 hours ago: The phone was searching for the carrier when I took it out of my pocket. Other iphone users in the room had perfect reception. I solved the problem by turning on airplane mode briefly and then turning it off again.
Symptom 4 happened just now: I was playing music, paused with the earbud control, switched to a different set of headphones, pressed play on the lock screen and got no response. Realized the phone was frozen. It stayed that way for 2-3 minutes, went to black screen and the spinning wheel of death, but then the spinning wheel of death froze as well. It has been in this state for the last 20 minutes.
I will be happy to post time-stamped photos of the locked up phone if anyone needs proof.
A hard-reset solved the problem. For now.
Any advice on what this could be? A software setting? An app interaction?
Any advice on if I should return the phone and get a different one?
Thanks!
--JasonHey sorry to hear about your frustration.
A couple of things.
First, Facebook is known for causing issues on iPhone. It takes up a lot of memory and has been known to crash a lot. It has gotten a lot better with time and updates but can still cause problems. I tend to manually quit it from the App-switcher/multitasking tray.
Second, the reception issue you mentioned ("Searching", lack of data connection) sounds like it might be similar to some of the reports on this thread: https://discussions.apple.com/thread/3511559?tstart=30#3511559
Personally, I've been having the same problems on my 4S with reception as well as Siri being unavailable in spite of having 3G and being able to make/receive calls.
Thirdly, now that you mention it, I have noticed lack of responsiveness to touch input at times. Sometimes when my phone is locked, I'll press the home button or the wake button and it will take quite awhile before the phone reponds amd the screen turns on. Sometimes it doesn't at all and I have to press the button multiple times to get a reponse.
So, yes, many of your issues sound familiar. Unfortunately, I think I share some of them with you.
One thing you might want to check is what software version you have. The most recent is 5.0.1 build 9A406. If you have 5.0.1 build 9A405 you're not running the most up-to-date software. In that case, update by backing ul and restoring from iTunes (sofware update on the phone will not show the update; it has to be done via backup+restore in iTunes). To check what version you have, go to Settings>General>About. Scroll down and check what it says under "Version".
I hope that helps somewhat. -
Safari - Slow loading and the spinning wheel of death!
it seens that every page i surf to i get the spinning wheel of death . i have to wait and wait and wait, you get the picture. this happens on just about every page i go to, more on the pages that have forms to fill out.
I have read on another post that clearing the cache may help. NOT! and that trashing the favicons folder will help. Where is the favicons? also that restetting the application will solve all my problems. This is not internet exploader. this is suppossed to be apple. rock solid and all that crap.Hi Darryl S,
* You will find the Favicons in:
HD/User/Your_Name/Home/Library/Safari/Icon Folder
* Quit Safari an trash the whole folder, when you relaunch Safari again, a NEW Icon Folder will be regenerated.
* Now go back to the Icon Folder in Safari an only select the Folder once, no get info by pressing the Command-i key. Set the Icon Folder to ONLY READ this prevents that the Favicons will be stored.
Also:
1. Empty your cache & History settings via the Safari menu
2. Shut down your computer . . . unplug the computer, modem, and router, if you have one. Also the power to support the modem. Let everything sit for 2-3 minutes. Plug everything back in, start up your modem & router, then restart your computer.
* Good luck ...
Dimaxum -
Sharing, Permissions, and the Spinning Wheel of Death
Yesterday, I goofed when changing Sharing & Permissions on folders in another Profile's Home folder. My account is an admin account. I clicked "Apply to Enclosed Items..." and while I thought I had selected the correct Profile, I must have in fact selected "Users", so soon I began to get permissions errors in my Profile for iTunes, Mail, etc.
I could still log in to all accounts, but each got permission errors.
I was able to resolve the permissions issue for my Profile, but it persists for other Profiles.
When I open the "Info" editor and unlock the padlock, I get the Spinning Wheel of Death (SWOD) when I click the "+" to pull up the Users list.
It does not matter which Profile I am in.
I am running OS X Mavericks v10.9.1 on a 27" iMac.
How can I deal with this problem so that I will get the Users list instead of the SWOD when i click the "+" so that i can add my admin User account and give it Read & Write control?Spinning Beach Ball
Spinning Beach ball (2) -
My iMac locks up constantly in email. I click on one or two emails. Then when I click on another email, I get the spinning wheel and have to relaunch. Why does it get confused and lock up? Seems like it is stuck.
10.6.8 here, MacBook Pro. Comcast. Mail freeze ups. Occasional warnings to use "Log Out" under the Apple icon.
Disk Repair run several times. Shows lots of Java "remote" issues.
I run Disk Repair several times, shows a lot of Java, "remote" issues.
Restart don't know if it helps, I do it all the time. What's with quitting Mail but it doesn't quit, and why a separate maneuver to "Log Out".
i -
Can't get Mail to work - I get the spinning wheel and Mail freezes. I have to Force Quit Mail . How do I fix this problem?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
When I try to open certain slide shows, my computer gets the spinning wheel and times out. Other slide shows open fine. What am I doing wrong?
Hard to say but most likely you are not doing anything wrong but have some library corruption
What version of iPhoto? Of the OS?
backup your iphoto library, depress the command and option keys, launch iPhoto and rebuild your database
LN
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