In yahoo email, font size is stuck at 24pt and cannot reset. did various tests at Yahoo's sugg, trying other browser, unpligging plug ins, disconnecting addons, etc. nothing made any diff

Below are steps I went thru w/ Yahoo. They say prob is not on their end & I must contact you.
From: Yahoo! Mail <[email protected]>
To: Martha A. Lorini <[email protected]>
Sent: Tue, March 8, 2011 6:20:54 PM
Subject: Re: Other (KMM176704322V26727L0KM)
Hello,
I understand the default font size in your Yahoo! Mail composition page
is stuck on 24. I love to help.
Based on the information within your email, I'd like to offer a few
troubleshooting steps outlined below that you can try from your
computer. After you complete each of the steps, you will want to test to
see if the issue is still present.
- Disable any Internet browser Add-ons or Plug-ins. This made no difference
- Temporarily disable any security software. This made no difference
- Delete your Internet browser Cookies and Cache. This made no difference
- Update Flash Player. This made no difference
- Ensure that JavaScript is updated and enabled in your Internet
browser.This made no difference
- Restart your Internet browser. This made no difference
- Restart your computer. This made no difference
- Temporarily switch to a different supported Internet browser. Switched from Firefox to internet explorer. Made no difference.
- Test from another computer, please include the results of this test
with any response to this email. This made no difference
- Test from another location, please include the results of this test
with any response to this email. This made no difference
-I manually reset zoom in firefox. This made no difference.
here's what Yahoo support concluded:
Thank you for working through all of the steps we outlined in our previous email. I have tried to replicate the issue that you are describing, and unfortunately, I was not able to do so. Given that I have tried everything I can, the only thing left for me is to suggest that you contact Customer Support for your browser manufacturer. They would be in the best possible position to continue troubleshooting you specific issue.

I don't know what you mean. These are emails that I am originating, not that I am receiving. Those that I receive are okay...except insofar as they reply to an email I sent out in the first place, in which case, my fonts are 24 pt (or thereabout).
Thanks for persisting!

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