In Yosemite all mail rules stopped working. Move grayed out. why?

I've had a dozen mailboxes that I filter specific return addresses to for decades. The rules have all stopped working. "Perform the following actions" is just a thin line, no actions available. In a couple of rules, the actions were available, but Move Message was grayed out. Could not filter . What has happened? Desperate; I MUST be able to filter my mail. Yosemite 10.10.2

Hi La Tricia, and a warm welcome to the forums!
Might try this...
Quit Mail.
In your Home folder. open Library folder, open Mail folder in that, look for the Envelope Index, and drag it to the Desktop.
Then in your Home folder. open Library folder, open Caches folder in that, look for the Mail, and drag it to the Desktop.Move Envelope Index to the Desktop in...
/Users/YourUserName/Library/Mail/Envelope Index
Move this folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail

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Two probs: All mail rules stopped working, 'Empty' mail folders

Hi All,
I have two problems that began simultaneously:
1) All my rules have stopped working automatically. If I highlight an e-mail and select apply rules, then it will do it, but the rules don't apply as new mail comes to In box.
2) The number of unread messages next to the folder's name will be shown but the window itself will be blank. If I quit and restart, all the messages (new and old) will be there.
Why is it doing any of this, and how can I fix it?
The only relatively new thing regarding how my e-mail is handled is that I started using Thunderbird. If Tbird is the problem, how do I figure out if it's causing the conflict?
Silly me, I started using Tbird because it has emoticons, but it lacks all the other features I really like about Mail.
Thank you,
La Tricia

Hi La Tricia, and a warm welcome to the forums!
Might try this...
Quit Mail.
In your Home folder. open Library folder, open Mail folder in that, look for the Envelope Index, and drag it to the Desktop.
Then in your Home folder. open Library folder, open Caches folder in that, look for the Mail, and drag it to the Desktop.Move Envelope Index to the Desktop in...
/Users/YourUserName/Library/Mail/Envelope Index
Move this folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail

Color coded mail rule stopped working

We were color coding our email via rules. i.e. anything from family is highlighted in blue on the list of mail.
Just got a new MacbookPro and installed everything to it from Time Machine. Now the rules seem to be working intermitantely. They show up if you go to preferences and look at the rules, but don't seem to be totally functioning.
Any thoughts?

Well all I can suggest is that you go in and check out the settings on that mail rule and see if everything is just like it was a year ago (when it was working ;)).

All addons have stopped working with firefox 16, why

Add addons does not work, it just hunts. No addons showup or work. Ie the weather addon

It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also try to delete the addons.sqlite file.

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

Several days ago some of the links in my Apple Mail messages stopped working. Specifically, the links going to some variation of "response beacon" don't work. All I see is a blank screen. Does anyone have any idea how to fix this?

* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

HT1277 Since installing Mavericks my outgoing talktalk mail has stopped working. Incoming mail works as does iCloud. I have checked settings and these all appear ok.My MacbookAir without Mavericks works fine with same router.Has anybody else had this ? Th

Since installing Mavericks on my iMac my outgoing talktalk mail has stopped working. Incoming talktalk mail works fine as does iCloud outgoing and incoming. I have checked settings and these all appear ok. My MacbookAir without Mavericks continues to work fine with the same talktalk router etc used with the iMac.
Has anybody else had this ?
Thanks

Mail/Window/Connection Doctor - if a server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Mail app stopped working after upgrade to Mavericks

Dear All,
I have updated from Mountain Lion (Macbook Pro 3,1, 256SSD) to Mavericks, and mail app stopped working.
That means - when I click the icon - the app does not work.
I can see that it downloads mail - as when I click it I receive notifcation that it has downloaded some mail, however I cannot open window. Sometimes I manage to open it, but it is totally unresponsive - I cannot change or click anything in it.
I have tried repairing disk permissions but without any success.
Moreover if I run mail app and try to click "new message" from the top bar, the window that appears is somewhat mixed with my wallpaper backround (I can see fragments of it).
Please help me, as I had there a few gigs of precious mails that I don't want to lose...
Thank you in advance!
Olek

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
~/Library/Containers/com.apple.mail
Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
You might want to bookmark the command. I had to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

Vacation Rule stops working

I have a client who has setup his vacation rules. The start date was 12-24-14 and stop date was 01-04-15. For reason after he receives 2 or 3 emails it will stop working.
Any ideas why?
Sincerely,
Ken

kheinz wrote:
>
> I have a client who has setup his vacation rules. The start date was
> 12-24-14 and stop date was 01-04-15. For reason after he receives 2
> or 3 emails it will stop working.
You sure it's not a case where the rule is working, and it's simply
replying once to each sender (the default behavior)? If the person
with the issue keeps receiving e-mails from the same senders it may
appear it's only replying to two or three e-mails when in fact it's
working properly.
Your world is on the move. http://www.novell.com/mobility/
Supercharge your IT knowledge. http://www.novell.com/techtalks/

All Music & Videos stop working on Macbook Pro

I've had my 15" Macbook Pro for 6 months now. If my Macbook has been on for a while, at some point all media randomly stops working; when Quicktime tries to open a file it opens it partially and freezes at the "loading movie" sign. If iTunes is already open before this problem occurs, it will work fine, but if I close iTunes & try to open it again it will crash and I'll have to force quit it. Videos and music in web browsers such as Firefox and Safari either won't work or causes the browsers to crash. Along with this programs like Photobooth crash. The only hint I've got to what's going on is that when I open After Effects after all this happens it freezes upon opening whilst "initialising Media Core," and Sibelius does the same whilst "Initialising Playback System"
So I'm guessing there's something wrong with my Macbook Pro's "media core"/"playback system".
The only way to sort this problem out is to log out & log back in again, but after a while the same thing happens and all media stops working. Having to close all my applications to log out and log back in again can get really annoying. This problem started about a month or so ago and I have no idea what triggered it or how to fix it.
I was wondering if anyone else has encountered this sort of behaviour with their Mac and know how to fix it?
Thank You.

I would try some basic repairs and see if that helps.
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
After that Repair Permissions.
No need to report Permissions errors....we all get them.
 DALE

MAIL has stopped working ever since I upgraded to OS10.4.7 ? Please help!

Hi All,
My mail has stopped working(Sending and Recieving both) the moment I upgraded to OS 10.4.7
Someone at work had the same issue when they upgraded to 10.4.7 and after trying for a while when they went back to OS10.4.6 the mail started working again. I dont want to go back to OS 10.4.6
Please help.
Thanks and regards,
Adnan Yousuf
Karachi-Pakistan
[email protected]
MacBook Pro 17" Mac OS X (10.4.7) Mail version 2.1

Hi Adnan,
The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) "Mail now supports connecting to mail servers through a SOCKS proxy". If that's the problem, you must go to System Preferences > Network and disable the SOCKS Proxy in the network configuration used to connect to the Internet, if it's enabled.

All input devices stop working suddenly

Every now and then ALL input devices stop working,ths is not temporary - a forced shut down is needed
What happens is that I am happily working away when suddenly all input devices stop working with no warning, so the light goes off on my Wacom (Intuous 3) tablet, the keyboard and the apple trackpad are not responded to i.e. the cursor stays where it was on the screen prevously and I am left with the only option to restart by holding down the power button
any thoughts or similar experiences

If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual.
Below are instructions to enter UNIX shell commands. They do nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click anywhere in the line of text below on this page to select it:
PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n%s\n' "$1" "$o"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; };{ system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; o=$(crontab -l); PR "User cron tasks"; o=$(cat /e*/lau*); PR "Global launchd configuration"; o=$(cat ~/.lau*); PR "Per-user launchd configuration"; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist"); ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will be automatically copied to the Clipboard. Paste into a reply to this message. No typing is involved in this step.
Step 2
Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
PR () { [[ "$o" ]] && printf '\n%s:\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: Step 2 might not produce any output, in which case the Clipboard will be empty.
You can then quit Terminal.
To prevent confusion, I'll repeat: When you type your password in the Terminal window, you won't see what you're typing.
Note: If you don’t have a login password, set one before taking Step 2. If that’s not possible, skip the step.
Important: If any personal information, such as your name or email address, appears in the output of these commands, anonymize it before posting. Usually that won't be necessary.
Remember, Steps 1 and 2 are all copy-and-paste — type only your password. Also remember to post the output.

My Mail has stopped working..

All of a sudden my Mail has stopped working...I cannot send or receive mail and one particular email has gone into the 'recovered message' folder on my mac at least 80 times..I am using a Macbook Pro. My mail is working fine on my iphone so I know it is not the settings. Any help is greatly appreciated

Solution may be found if you search in the "More Like This" section over in the right column.

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Pull your mail plist from ~/Library/Preferences

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when you contacted Yahoo, what did they say?

In Yosemite all mail rules stopped working. Move grayed out. why?

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