Inbound Email configuration - SAP CRM with MS Exchange Server

Dear Pundits,
We are implementing SAP CRM and one of the requirement is to configure the Inbound email functionality.
As of now, we have successfully configured the outbound mail functionality.
The inbound email functionality to a Single client:
Our MS Exchange Server Domain is ITAstute.com.
Where as, on the CRM system, under SCOT transaction --> Settings --> Default Domain, we have entered the Domain name as
crm-dev.itastute.com
We are planning to receive emails for different email id's like service, complaints, and so on into our SAP system.
How will the exchange server can direct the mails from above external emails from domail itastute.com to onto CRM server domain crm-dev.itastute.com????
Thank you,
Nikee

Then you need to define the routing rule in the exchange server.
Exchange server config is outside the SAP scope and you should contact your exchange admin to get it done.
Also they might force you to use the port 25 if you have any policy such in your company.
We used the routing rule from exchange to BIGIP and BIGIP to our SAP server, that way we could use different port.
You could search in google for the steps and i come accross the link given below.
See if its useful.
Link: [exchange rule|http://www.petri.co.il/forums/showthread.php?t=13120]
Additional input related to the rule.
you need to define the virtual host if you have more than one client that need to be configured for inbound routing.
*@crm-dev.itastutecom => * applies to any user in your system and crm-dev.itastutecom should be your virtual host.
janus.itastute.com => is your hostname and define port number for each client that need to configured.

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wcadesign wrote:
Below is the explanation my tech support gave me:
I wanted to reach out to you to update you with your iPhone working on the peacock exchange. After spending considerable time with both AT&T and Macintosh, getting the phone to operate with exchange as easy as Macintosh advertises, has ended in a failure. Your phone device itself, is properly updated and has all the correct settings. Where the problem lies for you is on the Microsoft server end. This is where the server will have to have additional software and updates installed which would effect and change the peacock network environment. This can be potentially accomplished, however it will need to be evaluated for the additional costs and potential risks to the server and environment. That’s why BlackBerry is so popular with business networks, because it does not affect the Microsoft Exchange mail services in any shape or form. Blackberry runs on its own server service which acts as the bridge to communicate with the Microsoft service.
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Date/Time: 2007-04-30 10:26:35.635 -0700
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [58]
Version: 2.1.1 (752.3)
Build Version: 1
Project Name: MailViewer
Source Version: 7520300
PID: 415
Thread: 10
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92ddc8d8 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92ddbfe2 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92ddbe39 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x93262465 _DPSNextEvent + 572
7 com.apple.AppKit 0x93262056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.AppKit 0x9325bddb -[NSApplication run] + 512
9 com.apple.AppKit 0x9324fd2f NSApplicationMain + 573
10 com.apple.mail 0x00094df2 0x1000 + 605682
11 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 1:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92823d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92823c36 -[NSRunLoop run] + 75
5 com.apple.MessageFramework 0x9949e5af +[_NSSocket _runIOThread] + 97
6 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x9001a93c select + 12
1 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90025027 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x9284426c -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.AppKit 0x93339270 -[NSUIHeartBeat _heartBeatThread:] + 377
3 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92823a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9284abc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x9000a457 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082c2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082bace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92823d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92823c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94cbb529 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288cd30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288cc7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99499821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 8:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288cd30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288cc7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99499821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 9:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288cd30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288cc7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x99499821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 10 Crashed:
0 libobjc.A.dylib 0x90a57387 objc_msgSend + 23
1 com.apple.MessageFramework 0x99499993 -[InvocationQueue _drainQueue] + 580
2 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
3 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 11:
0 libSystem.B.dylib 0x90049617 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x9475e646 -[ABRemoteImageLoader workLoop] + 158
2 com.apple.Foundation 0x927ee2e0 forkThreadForFunction + 123
3 libSystem.B.dylib 0x90024987 pthreadbody + 84
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x927d26ce ecx: 0x90abdfd0 edx: 0x00000177
edi: 0x00000008 esi: 0xb0230e38 ebp: 0xb0230ec8 esp: 0xb0230e04
ss: 0x0000001f efl: 0x00010206 eip: 0x90a57387 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x92ba9000 - 0x92ba9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x92bc9000 - 0x92bd1fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92bd7000 - 0x92bdcfff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92be2000 - 0x92c73fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c87000 - 0x92c8afff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c8d000 - 0x92caafff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cba000 - 0x92cc0fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cc6000 - 0x92d29fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d4d000 - 0x92d8efff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92db5000 - 0x92dc2fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x93249000 - 0x93249fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x9403c000 - 0x9407dfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94085000 - 0x940bffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940c4000 - 0x940d5fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94119000 - 0x94161fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x941ed000 - 0x941fdfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9420a000 - 0x94247fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94263000 - 0x94272fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94279000 - 0x94284fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942d0000 - 0x942eafff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x942f0000 - 0x945aefff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/QuickTime
0x94712000 - 0x9485bfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x948fd000 - 0x94926fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9492c000 - 0x9493bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9493f000 - 0x94964fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94970000 - 0x9498dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94cb9000 - 0x94d4bfff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94da5000 - 0x94e27fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e5a000 - 0x95139fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x952b8000 - 0x952dbfff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x952e2000 - 0x9536afff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95502000 - 0x9553afff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x95a57000 - 0x95a6dfff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96468000 - 0x96468fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9694b000 - 0x9696dfff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x97304000 - 0x97311fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x974a2000 - 0x97579fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x9776d000 - 0x97787fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x97b06000 - 0x97b4bfff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97b70000 - 0x97b99fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x97ca4000 - 0x97ce9fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x99468000 - 0x99473fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9947d000 - 0x995e9fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2.16 GHz, 2 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 0.1.31.1
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST910021AS, 93.16 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
Mac Book Pro Mac OS X (10.4.8)
Mac Book Pro Mac OS X (10.4.9)

Hi micmac74.
Mail crashed for no apparent reason.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.9 Combo Update
Mac OS X 10.4.9 Combo Update for PowerPC
Mac OS X 10.4.9 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.

Does Mail (3.6) work with MS Exchange Server 2003?

I'm struggling to get Mail to work with an exchange server.
Apparently, from the company's FAQs, we can hook up an iPhone, but alas not Mail.
With the iPhone directions, they talk about a "domain" field, which doesn't show up in Mail.
Any tips or clues would be appreciated.

I'm not entirely sure why this works now, but it does. Yay!
My problem evolved such that I, when I sent out through a different outgoing server, a recipient would see the address of the outgoing address, e.g. if I was using the gmail servers it would look like [email protected], and not the [email protected]
So as a work around I tested sending out messages with my [email protected] address in the Reply To field. That works.
Strangely, a Sent mailbox with for my [email protected] has appeared. Even messages that I've sent out with nothing in the Reply To field indicate that they've come from my [email protected] address.
Keys to making it work:
• Set up the exchange address as an IMAP account (not an exchange account)
• Use the above referenced source forge tool
• Partner with the company's IT people for whatever assistance they can offer
• Use a Reply To field with the exchange, if required

How do I sync My Treo 700p with my exchange server in Outlook 2007

I am having trouble syncing my phone to Outlook ever since we installed an exchange server at the office. It appears to be syncing, but the calendar and contact items do not come over. It is as if it were still syncing to my old profile. Any help would be appreciated.
Post relates to: Treo 700p (Sprint)

VersaMail
Which type of VersaMail user are you?
I'm new to VersaMail and ...
My company uses Microsoft Outlook and supports Exchange ActiveSync
My company uses Lotus Notes
My company or personal email provider uses POP3 or IMAP
I already use VersaMail on another device and ...I want to transfer my settings to my Treo 700p smartphone
Setting up a Microsoft Exchange ActiveSync account in VersaMail
If your corporate email system uses Microsoft Exchange Server 2003, you may be able to use Microsoft Exchange ActiveSync on your device. Microsoft Exchange ActiveSync works with the Calendar, Contacts, and VersaMail applications on your device to directly download calendar events, contact information, and email messages from the server - without going through your desktop PC.
First, get this information from your IT department:
Microsoft Exchange 2003 mail server If your corporate mail system does not use this type of server, you cannot use Microsoft Exchange ActiveSync. Mail server name The name of the mail server that provides wireless access to your mail system. Some companies do not give out this information because they do not want wireless access to the system. If you cannot obtain the server name, you cannot use Microsoft Exchange ActiveSync. Proxy server Your IT department can tell you whether a proxy server is used and, if so, the name of the server. VPN requirement Some companies require a virtual private network (VPN) for accessing the server. Note: If you can't use Exchange ActiveSync because your email system doesn't meet all the requirements above, you may be able to use Good Mobile Messaging (formerly GoodLink) or Sprint PCS Business Connection instead.
If you set up VersaMail to work with Microsoft Exchange ActiveSync, Calendar and Contacts information automatically synchronizes directly with the Exchange server, along with email messages. You cannot choose to synchronize Calendar and Contacts info with Palm Desktop software or Outlook once you set up VersaMail to work with a Microsoft Exchange ActiveSync account. If you do not want to synchronize Calendar and Contacts info with the server, do not set up VersaMail to work with a Microsoft Exchange ActiveSync account.
Now you're ready to set up Exchange ActiveSync in VersaMail
On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard.
Press Applications and then select Email.
If you see the "Initial Setup" screen, select Continue to begin the setup.
Enter the basic account information:
In the Account Name field, enter a descriptive name. This can be anything you wish, such as "Work Email."
Select the Mail Service pick list, and then select Exchange ActiveSync.
Select Next.
Enter the account username and password:
Enter the username you use to access your email. In some systems, this is your Windows username (such as "John Doe"); in others, it's something else. Get this information from your IT department.,
Select the Password box, enter your email account password, and then select OK. Again, in some cases, this is your Windows password. Talk to IT about this password.
Select Next.
Enter your email address and Exchange mail server name. Select Next.
Select one of the following:
Done: Finish and go to the Inbox of the account you set up, where you can begin getting and sending email.
Advanced: Set more mail options.
Test Settings: Ping the Exchange Server and find out if your settings are correct, without downloading email yet. You'll see a message that states whether the test was successful.
Optional: If you selected Advanced ...
Select any of the following:
Port Number: By default, the port number setting is 443. You may need to change the port number if you choose not to retrieve incoming mail over a secure connection.
Use Secure Connection (SSL): By default, this box is checked, meaning you can retrieve incoming mail over a secure (Secure Sockets Layer, or SSL) connection. Uncheck the box if you do not want to receive email over an SSL connection.
Select Next.
Optional: If you selected Advanced ...
If you use a proxy server, enter the proxy server name and port number, and check the box if your server requires authentication. Check with your system administrator for this information. When you have finished, select Done.
Optional: If your system requires a VPN connection for email ...
A VPN connection enables you to log in to your corporate mail server through the company’s firewall (security layer). You need a VPN if your device and your company’s server are located on opposite sides of the firewall.
Check with your company’s server administrator to see if a VPN is required for accessing the corporate network. Your device software installation CD may contain a link to download VPN software for the device. If it does not, you need to purchase third-party VPN software. Learn more and install VPN.
Once you download or install the software, you set up a VPN connection in Preferences on your device.
After you set up a VPN, you need to connect to it in order to retrieve email messages from your corporate mail server. You must do this each time you open VersaMail to retrieve messages from the server.
Go to Applications and select Email.
Open the menus .
Select Options, and then select Connect VPN.
Enter the username and password you use to log in to the VPN.
Select OK.
Post relates to: None
Post relates to: None

Inbound Email configuration - SAP CRM with MS Exchange Server

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