Inbound email in to sap

Hi gurus,
Has anyone directed inbound email to a public folder or know how that can be achieved?
Any ideas or help is appreciated.
Thanks in advance
kumar

Hello,
to answer my own questions:
Question 1: Yes it is possible. Take the document Id and insert a dataset into the table SOFM with the id of the public folder.
Question 2:
DATA: lcl_doc         type ref to cl_document_bcs,
           ls_object_id   type soodk.
        lcl_doc ?= document.
        ls_object_id-objtp = lcl_doc->get_doctp( ).
        ls_object_id-objyr = lcl_doc->get_docyr( ).
        ls_object_id-objno = lcl_doc->get_docno( ).
        concatenate ls_object_id-objtp ls_object_id-objyr ls_object_id-objno into lv_docid.
Regards
Friederike Braun

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Hello,
As far as I am aware, SMTP is now the only supported option for configuring inbound emails through the SAPConnect interface into the Interaction Center agent inbox.
[SAP Note 455140|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=455140]
[SAP Note 1236270|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1236270}
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Message was edited by: X_oran

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>I now have one question, if an email comes into the sap system is there a way we can tell the system >that the email should be routed to Development / Quality / Production, if so where can we do this.
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Inbound email in to sap

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