Inbox Messages sometimes won't scroll

Occasionally I click an inbox message, and the application indicates that the text in the lower view window is all there is. No scroll bar on the right side. I've been fooled by this many times. There is actually more text below, even images and other attachments, but the scroll bar is missing. Clicking in the text and using the down arrow also is blocked at the bottom edge of the screen. If I open another message and go back to that one it will usually restore the scroll bar, but sometimes I get fooled when I think there is nothing else. Sometimes I get a hint that I'm missing part of the picture when the attachment bubble in the top of the frame is highlighted, but nothing is visible in the view window.
Any way to correct this flaky behavior?

try refreshing your plist files:
Open Preferences from within the Mail program and note the exact settings for your email accounts.
Quit Mail
Trash the following file:
your home directory / Library / Preferences / com.apple.mail.plist
and empty the Trash
Restart Mail
Re-install your mail settings
These actions will not interfere with your mailboxes, it will simply create a new plist preference file when you re-start Mail.

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I've received a message that says my message can't be sent. Unfortunately, the list of recipients is so long I can't see the bottom to click "try another server". The message won't scroll. How can I get to the options at the bottom?

I've received an error messagae that says my message can't be sent. Unfortunately, the recipient list is so long I can't see the bottom of the error message to click "Try again" or another option. The message won't scroll. How can I get to the bottom of the message?

Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah

Bonjour Messages won't send a message sometimes. What could be wrong?

Sometimes, when I'm using Bonjour Messages, my message will send, but the person I'm sending a message to won't receive said message. What could be wrong?
I'm running on Mountain Lion, by the way.

Found this via Onno's link above, which made it work for me:
"Although list expansion normally do work, I now see the case it apparently caught was that lists where the list description is set to a multi word description -> the description is quoted -> the list expansion fails."

Sometimes when i open messages it won't respond

Sometimes when i open messages it won't respond

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

Inbox messages won't always display

I am having trouble with my inbox that hopefully someone can help with.
Backround Info:
System 10.3.9 on a G4 mac mini
Mail 1.3.11
I have several accounts set up, personal ones on one server and a work account on a different server.
I recently imported my work account with all folders from Quickmail using emailchemy. I have been using Mail for the other accounts for several months.
My problem:
When I open mail, I can see my office account inbox messages. If I switch to any other folder, either a different inbox or a stored mail folder, to view a message and then go back to the office inbox I get the following for my already downloaded mail instead of the mail message.
The message from "*" <*@server.com> concerning “subject” has not been downloaded from the server. You need to take this account online in order to download it.
The account is online continuously. If I quit mail and reopen it, I can again read the inbox messages. This problem is only occuring in the office account with the inbox and not in the personal accounts or any stored mail folders.
All thoughts and ideas are welcome.
Thanks.
Intel 2.33Mhz 20" iMac Mac OS X (10.4.8)

This error message indicates an "overstuffed" mailbox issue which means the mailbox has approached or exceeded the recommended size limit or the mailbox has some corruption.
All email clients have limits and the recommended mailbox size limit for Jaguar and Panther Mail is 1 GB and for Tiger Mail, 2 GB.
An "overstuffed" mailbox issue can occur at any mailbox size but is more likely to occur depending on the number and size of message attachments contained in a mailbox and especially as a mailbox approaches or exceeds 1 GB in size.
This problem is more common with Jaguar and Panther Mail and has all but been eliminated with Tiger Mail which uses a significantly difference mbox format than previous Mail.app versions.
On to resolving your problem.
With the Mail.app quit and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > INBOX.mbox.
Move the INBOX.mbox to the Desktop.
Launch Mail and a new INBOX.mbox will be created automatically by Mail within the account named folder. This will allow the Mail.app to function properly again while working on the old INBOX.mbox moved to the Desktop to recover the existing messages.
Control-click on the old INBOX.mbox moved to the Desktop and at the menu window that appears, select Show Package Contents.
Post back here listing the package content file names and size of each. I need this information to determine the next steps to take to recover the messages.

Safari 6 gets stuck; won't scroll or scrolls to show blank area

I've been having trouble with Safari 6 since upgrading to Mountain Lion several days ago. The symptom is that after using Safari for a while, I'll go to a Web site and the page will load, but it won't scroll. Sometimes when that happens I can't click on links or controls either. Other times, the page does scroll, but rather than show the rest of the page, Safari shows empty space of the page's background color. Refreshing the page doesn't help, nor does closing the window and visiting the URL again, but if I open a new tab or window and go to some completely different site, that page usually works okay. Once a site gets "stuck", I have to quit and restart Safari to get it to scroll again.
I've disabled all extensions and the problem still occurs. It's erratic, though, and seems to happen more frequently on some sites (metafilter.com) than others (cnn.com). It sometimes seems that opening a set of tabs (with "Open in Tabs") makes it more likely to happen.
I am working on a Web development project now, and am using Safari's JavaScript debugger and Web inspector frequently, if that might have something to do with it.
This is driving me nuts. It's disruptive to my development workflow, and I'd hate to have to turn to Chrome or Firefox for the work. Can anyone suggest some diagnostic tricks to try to figure out what's going on -- or, better yet, a solution?
Thanks!

@kbern, you can actually debug using Safari 6.0 inspector. Apparently following your link, it seems that on Safari 6.0, enables uncaught exceptions by default.
All you have to do is untick it for the pages to load properly. I have the same exact problem as jgarbers. I was wondering why everyone is saying safari 6.0 was so fast and smooth, while I'm having rendering problerms. Turns out not everyone opens the developer menu. Only people like us who work debugging pages use that.
So the solution, if you want the Developer Menu on always, you just untick the break on uncaught exceptions, and your pages should load properly.
Screenshot here:

When I try to delete message threads on my iPhone 5, the message app won't work until I restart my phone. Once it restarts, the message threads that I tried to delete are still there. Any advice?

When I try to delete message threads on my iPhone 5, the message app won't work until I restart my phone. Once it restarts, the message threads that I tried to delete are still there. Any advice?

I recently spoke to someone from Apple support, and here's what I gathered:
"Older" phones (read: anything iPhone 4s or older?) sometimes have trouble keeping up with the processing demands of the newest software. When deleting threads with a lot of media (photos, videos, etc), it can take a lot of processing to successfully delete. What this support tech suggested was picking some of the bigger threads at night before you go to bed, deleting them, and then leaving the phone alone-- and plugged in-- overnight to give it enough time to delete everything. He suggested not even pressing the lock button; just leave it to process (though I imagine the screen will lock on its own anyway).
Not sure if it works yet since I just spoke to him, but it's the closest thing I've got to a solution!

Apple Mail Inbox - messages keep disappearing!

I've been searching and trying various tips from other similar discussions. Here's the deal...I switched from Entourage to Apple Mail about a year ago and imported all of my email folders and messages into Mail. Everything was setup via Gmail POP and I switched to IMAP a few months ago. Realizing that with IMAP I could now move all of my folders from "On My Mac" to "MyName" so that my folders and ALL emails would be visible in Gmail and on my iPhone, I made the move last week. Here's where the issues began.
Each time I moved a folder, everything EXCEPT notes in my Inbox would disappear until the folder was finished moving over. I got used to that and figured it was just Mail being lazy/tired/what have you. I finished moving all of my folders and emails around on Thursday and have STILL been having the Inbox issue. I've tried rebuilding my Inbox, but it only ever seems to work if I select all Mailboxes (Inbox, Drafts, Sent, Trash & Junk) and even then it only works sometimes. I can still see my inbox messages in Gmail and my iPhone, so thankfully they aren't lost.
I have tried repairing permissions, moving library/cache/mail and library/mail/envelope index to my desktop and rebooting. But what do I do after that? I have a feeling it may also be tied to my rules and have deleted both rules plists. Am I supposed to move the folder and files from desktop back to library after rebooting or do I have to reset my entire mail and my 100s of thousands of message??

Have you tried changing the location of the mail server into your iPhone using your Yahoo ! account?

Inbox messages 30 days & older being automatically deleted

Mail is automatically deleting messages from my Inbox automatically when they reach an age of about 30 days, any ideas? I've got a workaround in place right now, rule that forwards messages to a yahoo account once they reach 27 days, but I'd like to be able to just leave them on my machine for those times I need to reference an email and the internet isn't available.
AFAIK there is NOT an option/preference for automatically deleting Inbox messages, that was my first thought but when I dug around I couldn't find it anywhere. Am I missing something obvious?
If the solution is to backup my messages, trash mail, and reinstall thats fine but I'd like some pointers on how to do so. I've never backed up Mail emails so any tips would help
Thanks!
Mail 2.0.7, OS X 10.4.5, 17" 1.5Ghz Powerbook

Hi,
would be interesting to trace this thread because I have a similar (if not the same) problem.
I used to use IMAP as account type for my main email account but I noticed, too, spontaneously disappearing mails.
I checked directly on the mail server and they are still there. But in Mail (version 2.0.7 (746.2/746.3) from OS X 10.4.5) I couldn't find these mails anywhere. Not in the Inbox, nor in Spam, Trash or any other local or remote folder. And there is no rule that would have affected these mails.
Meanwhile I switched to using POP3 with that email account and got the missing messages back (visible in Mail's Inbox). But I'd really like to find and solve the problem and use IMAP again.
As far as the 30 days are concerned the original poster mentioned I can't confirm this. Sometimes I think yes, there's a certain amount of time after which the mails disappear but then again it seems to be different all the time. Sometime a mail disappeared after just one day (it's still on the mail server) in Mail and sometimes mails disappeared after app. two months.
Is there any known issue? I have a lot of rules for mailing lists that just move mails into a folder -- but the missing mails can't be found in this folder, neither.
What would be necessary to reinstall Mail from scratch? Will I loose all my mails then?
Thanks in advance & greetings from Germany,
Stefan.

Optical Mouse won't scroll

I have: Apple Optical USB Mouse:
Product ID: 0x0304
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.10
Speed: Up to 1.5 Mb/sec
Manufacturer: Mitsumi Electric
Location ID: 0xfd130000
Current Available (mA): 100
Current Required (mA): 100
It scrolls downward but won't scroll up? Is it going bad? Did I do something wrong? I haven't changed or done anything different, just started doing or not doing the scroll upwards. any suggestions?
Oh now it's working again? arrgh!! what's going on?
Message was edited by: Jan Olsen1

Hi Jan Olsen 1: The Apple article below may help
http://support.apple.com/kb/HT1537
Stedman

Intermittently, when I have selected multiple Inbox messages, I can no longer move any messages around. Restarting fixes it.

OS: ROSA Desktop Fresh R3 release 2012.1 for x86_64
TB version: mozilla-thunderbird-24.4.0-69-mib2012.1.x86_64 dom 30 mar 2014 21:33:46 CEST
Since when: I am pretty sure only this version does it.
Description: Sometimes it happens that I select the last 3 or 4 Inbox messages to move them, but the operation elicits no further reaction from TB other than highlighting the selection. No other message movement works, even in other tabs. Even if I Ctrl-deselect all selections. Everything else seems to work: I receive, read, send messages. I have used it for hours even. Restarting fixes it.
NOTE: Once it happened that I selected the last 5 messages to be moved. Then I waited before completing the operation with rightclick. Then I received a new message. The message DID NOT show up below the selection. Then I rightclicked the selection and moved. The move dragged along the new message as well!! I was lucky to have suspected receiving the new message otherwise I would have never found it in the wrong folder! I have been afraid of multi selections including the last received message ever since.

OS: ROSA Desktop Fresh R3 release 2012.1 for x86_64
TB version: mozilla-thunderbird-24.4.0-69-mib2012.1.x86_64 dom 30 mar 2014 21:33:46 CEST
Since when: I am pretty sure only this version does it.
Description: Sometimes it happens that I select the last 3 or 4 Inbox messages to move them, but the operation elicits no further reaction from TB other than highlighting the selection. No other message movement works, even in other tabs. Even if I Ctrl-deselect all selections. Everything else seems to work: I receive, read, send messages. I have used it for hours even. Restarting fixes it.
NOTE: Once it happened that I selected the last 5 messages to be moved. Then I waited before completing the operation with rightclick. Then I received a new message. The message DID NOT show up below the selection. Then I rightclicked the selection and moved. The move dragged along the new message as well!! I was lucky to have suspected receiving the new message otherwise I would have never found it in the wrong folder! I have been afraid of multi selections including the last received message ever since.

When using iMessage on my iPad it sometimes won't let me send a iMessage unless there is a photo attached to it, how do I fix this?

When using iMessage on my iPad it sometimes won't let me send a iMessage unless there is a photo attached to it, how do I fix this?

Check Settings>Messages>Show Subject Field and make sure it's set to "Off".

HT5767 how do I take all inbox messages [ 3000 ] and deleate all at one time ?

how do I take all inbox messages [ 3000 ] and deleate all at one time ?

Go to icloud.com, open Mail, then select them in batches (click the first message, scroll down, shift-click the last message) and press your delete key. The server usually has problems deleting that many at once, so you should try a smaller number, say 500, and delete them in batches.

TS1307 Sometimes I can send messages, sometimes I can't.

Sometimes I can send mail and sometimes I cant. When I can't I sometimes get the 'problem with outgoing server address' message, but the address is correct. Sometimes test messages sent by me to me go into the Important mailbox but not into the Inbox.Messages that have failed send end up copied several times in a folder called Bin. Any ideas?

OK, maybe let us know later on, & good luck!
If it helps I think you can sign up for a Free iCloud IMAP account & then...
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

Why do Mail's inbox messages take so long to load?

Why do Mail's inbox messages take so long to load?

Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple.mail/Cache.db
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Inbox Messages sometimes won't scroll

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