Inbox subfolers are not syncing, even with Folder Redirection enabled...

Good morning!
I just had to rebuild a BES box using the Xpress Server software 5.0.1. After reactivating all the phones, I noticed that the subfolders were all empty. Here is what I did...
1. I double checked the Web Desktop Manager to ensure that the redirection was turned on.
2. Enabled folder redirection on the handheld and SELECTED ALL subfolders.
a. I read that the messages would have to be moved to another folder, then readded for the sync to catch, so I did...
3. Gave it 1/2 hour and it still didn't work...
Any ideas folks?

these messages do not show on the device at all? Go to messages > menu > view folder > pick a subfolder. Do they show there?
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