Inbox synchronization error in iOS 8

Goodnight everyone,
I found a curious error in the company.
I have two Exchange 2010 servers, both with the same functions installed and replicating including the database (DAG).
Well, just a sudden, a single user, you already use your mailbox set up on iPhone, stopped only synchronize the Inbox, other folders such as Sent Items for example, continues synchronizing without problem, it sends and -mails mobile, synchronize calendar and contacts without error, only stopped synchronization of new messages received in your inbox.
Has anyone got this error?
The most interesting, I tested the same mailbox on another iPhone and the error was replicated, however, to set it on an Android device, synchronized without any error, perfect, which suggests that something is off with iOS and is mailbox, because I have other iPhone and iPad users and with them everything is okay.
If you have any idea of where to seek solution to the error, I thank you.
thank you,

HI All
Please reply.

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