Incase slider 3GS replacement?

Ive searched high and low for an answer, not sure if this is the right place the post this.
Im in the UK and bought the incase slider from the apple website last week.
The bottom section doesnt fit right, its far too tight and after doing some internet research ive discovered this is a common problem and that some of the incase slider cases are tighter than others... and I should call apple and get a replacement.
Last wednesday I phoned them and arranged a replacement.
I was told I'd get an email confirmation, and that somebody would phone me with in 24 hours to arrange to collect my current case.
Its now Sunday and ive had to email or phone call.
No idea what to do and there phone support isnt on over the weekend which I think is great! hehe
Anybody with a similar experience in the past?
Shud I wait a cuple more days?
Cheers

One more time, apparently you are having a little difficulty with posts today. The OP, in his first post said: "...and bought the incase slider from the apple website last week."
Which would mean he purchased it from the Apple ONLINE Store. Unless he becomes a virtual person he will have a hard time going back to the Store where it was bough. The other poster had the right answer, call or email the Apple Online Store and check on it.
I'm not in the UK and I do typically return products to the store where I bought them. Unless I bough them online, where I have to do it through shipping, or if it was purchased at Fry's where they direct me to deal with the manufacturer.

Similar Messages

  • 3GS with Incase Slider dropped 4 feet onto NYC Cement

    Hello Everyone,
    A couple days back my iPhone 3GS flew out of my back pocket while going for a mid air chest bump with a fellow gentleman.
    It had the Incase Slider case on it with 'shock absorbing' tracks inside of the case.
    There was no cosmetic damage to the phone however it suffered a loud smack on some NYC cement and made my heart stop.
    If any damage were to have occurred inside what components are most susceptible to damage and how could I test their health?

    asilagy wrote:
    Does anyone know the name of a utility which could test these things?
    I don't think you have much to worry about, the iPhone probably passes some drop tests that exceed what you did. If you had dropped it into a puddle of water, you'd be out of luck. With the case on it, and I know the Incase Slider is solid, I doubt anything bad will happen. Relax.

  • Incase Slider - Gun Metal

    Just picked up the Gun Metal incase slider today for my 3GS. This case is flippin' sweet! Love the look and feel while holding it. I had an old Slider for my 3G that was hard as **** to get off, this is not that way. Just wanted to comment, very nice case!

    Jerryb wrote:
    Hi
    I have a black slider for my 2g iPhone. I took it off a couple of months ago to clean the phone and noticed that a few grains of sand had gotten into the case at some point. I golf so I do occasionally spend some time in the sand!!
    lol, i try to stay away from the sand but my ball still finds it sometimes.
    i have the black Incase Slider for my 3GS and LOVE the tight fit. it doesnt move and i like how the case is really thin. i also got some plugs for my USB power plug and headphone jack so no dirt/lint can get anywhere.

  • Anyone know where  I can get a replacement 3GS replacement back case from please?

    Anyone know where  I can get a replacement 3GS replacement back case from please?  Mine has started to crack, preferably White.  Cheers

    http://www.ifixit.com/iPhone-Parts/iPhone-3GS-Rear-Case/IF142-009?utm_source=ifi xit_cart&utm_medium=cart_product_link&utm_content=product_list

  • Incase Slider, top bit slides off not the bottom bit for me!!

    Hi I just got a iPhone 3G S⃣ and a n Incase Slider. However when I try to pull off the bottom bit of the case for docking, its the top it that moves and slides off.
    Obviously I dont want this as I suspect it may scratch the back of the iPhone when doing this. to get the bottom off I really have to dig in my nails and force it off.
    What am I doing wrong? please help, its a great case apart from that
    cheers

    Cheers, I got it off like that, although the top bit of the case stil slips down and bit and it takes more force to come off than I imagined it would.
    Is yours as tough to get off?
    I have an iPod dock upstairs, and have removed the older plastic dock connector for my daughters nano and put no dock connector in, and I can now charge my iPhone without removing even the bottom bit of the case.
    Suppose it may get easier the more it comes off and on?
    Has the back of your iPhone been scratched by the incase slider at all? either the slide bottom bit or the top bit? Its just I have a front InvisibleShield cover on, but got warned not to put the rear cover on as the incase slider wouldnt fit? to be honest would rather have the full cover InvisibleShield on but got advised in forums wouldnt fit, only the front cover
    cheers

  • Incase Slider for 3G

    Anyone get this case yet? What are your thoughts if so?
    I heard the original Incase Slider for the v1 Iphone was a great case.

    Just picked one up last night....
    Great case....fits like a glove and makes the phone lest likely to fall off my lap.
    The black matte is what they had at the apple stores. Got the last one at mine!!

  • Incase slider case with a screen protector....

    I was wondering if anyone has the Incase Slider case yet...and if so, is anyone using a screen protector with it? If so...which one are you using and do you have any issues with getting the case on with a screen protector on? The reason I'm asking is because I was using the ifrogz luxe case and I could not find a screen protector that I could get the case on without the screen protector coming back up at the edges. I now have the Incase Slider case and before I waste anymore money trying to get another screen protector, I'd like to find one that works without coming up at the edges. Anyone have any recommendations on what is working for them? Thanks in advance!

    i just recently bought the incase slider since they are new to market for the iPhone 4. when i bought the incase slider from best buy i also purchased the zagg invisible shield and i asked if they could install it for me cuz im bad at doing those kind of things and the guy from best buy mobile said that he would be more than happy to install it. It costs another $8 for them to install it for you (generally takes 15-20 min to install but they do a really good job). By the time he finished i had to wait a day for the invisible shield to fully dry but once it was i slid the incase slider case on my iPhone 4 and it fit perfectly without the screen protector coming up.

  • What is the availablility and cost of getting the glass on my 3GS replaced?

    What is the availablility and cost of getting the glass on my 3GS replaced?

    Apple doe snot do this.
    You can buy an out of warranty replacement:
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax.
    When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above.  This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
    Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • INCASE Slider Case - 3GS (and 3G)

    Just got this matte black slider case, that I like because it covers all of the shiny bits on my black 3GS iPhone. Has anyone used this case before and have an opinion on its durability? It has a very snug fit, but looks like it may be easy to scratch the finish. Otherwise, it seems pretty decent.

    While I don't specifically recommend any product as I no longer have my 3GS, this is the ONLY (emphasis on ONLY) case that I used and found comfortable, chic, and durable enough to outlast my phone. I dropped my phone from about 5' on solid concrete and the case cracked before my phone was damaged...
    INCase makes a good product.

  • How much  is it to get the iphone 3gs replaced?

    So a couple of months ago, my iphone got wet and now it has the pink mark. And today while I was jogging, my iphone fell on the floor, and ever since then, it wont turn on. So I was wondering how much it is going to be to get it replaced. It is an iphone 3gs.

    $149.

  • 3gs replacement stuck in restore mode - error code 6

    I had updated my previous 3GS to OS4.0 which crashed it entirely as it rebooted continually thro the process. Good applecare service which have just sent me a new 3GS with 4.0 preinstalled.
    Now setting up new phone - asked me if I wanted to upgrade to OS4.0.1 - now only detects an iphone in recovery mode. I try and restore/update but it comes up with error code 6.
    I have zone alarm extreme security and have tried turning it all off and restoring as it seems to be interfering with it but with no luck. Didn't seem to have a problem with OS4.
    Any suggestions?

    That error indicates a hardware failure. If you've already tried restoring multiple times on multiple computers and continue to get the same error, there is nothing more you can do. The phone will need to be replaced.

  • 3GS replacements new or refurbs?

    Are the replacement 3GS' new or refurbs? Anyone know for sure?

    He may be expecting a replacement right now to be new stock since the 3GS hasn't been out that long and so may not have generated many refurbished units yet. But whether you get a new or refurbished unit is at Apple's discretion and may depend on any number of hidden factors, so there's no way to predict which you will get.

  • Out of warranty iPhone 3Gs replacement w/ hardware malfunction

    I recieved my second replacement iPhone 3Gs 32GB from Apple in December. My original iPhone was glitching and the first replacement wouldnt recognize the SIM because it didnt fit.
    Anyway, I was studying for a test this summer and the home button just stopepd functioning. I now have to press really heard and hope it works.
    I scheduled an appointment and was told my phone:
    -is a replacement from December
    -is out of 'warranty'
    -was opened by the Apple technician only to find 'nothing wrong' withthe home button
    He said to call headquaters and ask them for a special exception because it is definitely a hardware issue and I am too far out of the 'replacement warranty' for the Apple tech. to grant me an exception.
    I called 1-800-MYAPPLE only to be told by the computer that I cannot get phone support because I am out of 'warranty.' Go figure,
    Frustrated, I called my local apple store only to hear the person on the other end tell ME that they would liek to buy an Apple Macbook. I was then hung up on.
    I called another store and was told to come here, to the "chat" on the apple Support page.
    Someone, anyone...help.
    P.S. Why is that my original iPhone 3Gs warranty lasts an entire year, but a replacement doesn't? It was less than 6 months since I had recieved my replacement. I've been dealing with this for over a month!

    P.S. Why is that my original iPhone 3Gs warranty lasts an entire year, but a replacement doesn't? It was less than 6 months since I had recieved my replacement. I've been dealing with this for over a month!
    Basically because if you were dishonest, and that is not an accusation you could then turn it into an everlasting warranty!  Hope you take that in the manner it is meant!

  • Incase Slider

    Does anyone have this case for the 3g? I heard good reviews about the old one for the 1st gen and am wondering if i should get one?
    Opinions?

    I just bought it yesterday. It fits very nicely over the iPhone. Only one issue I see right now is the case adds a little height to the headphone jack. I have a cord I use in my car to hook up to the stereo and it wouldn't seat all the way down. I almost turned around and took it back to the Apple Store. When I got home my Shure headphone jack would seat OK and I assume the earbud jack that comes with the iPhone will also. Fit and finish seem very nice. I highly recommend the Crystal film screen protector to round out the package for total protection.

  • Iphone 3gs replaced today with new one, clicked restore and problems!!!

    hi please can you help!?
    got a new iphone today (as the old one had a faulty battery)
    plugged into itunes, then clicked restore and it wouldnt accept my old back up as the new phone didnt have the latest software on it!
    so i clicked for it to update my new phone but now i cant find my old backup which has all my contacts and photos etc !!
    how can i get my old backup back?? it doesnt show when i click to sync

    fixed!
    updated the new iphone to 4.2 then it gave me the option to choose my other old back up too

Maybe you are looking for