Incident/accidnet log entry type/ Specify Accident Categories

Hi
I have configured
incident/accident log entry type
and Specify Accident Categories
serperately. as these seperate config nodes
when i create incident/accidnet log
i dont see the filed accident categorioes coming in any screen.
do we need to activate this field somewhere?

Hi Niraj,
I am facing the same problem like
i don;t see the filed accident categorizes coming in any screen.
Please help me out for the same..
Many Many thanks
Urvashi

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Hi,
I checked my lab, and saw that only incident's log entries is sorted by date:
Log entries for SR and Problem are not sorted:
And this is hard-coded, if you want to sort them by date, we should click Date Time.
Regards,
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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We have noticed that the Log Entries in all Problem work items appear to be randomly sorted. You can manually sort them by clicking on the column headers.
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Hi,
I checked my lab, and saw that only incident's log entries is sorted by date:
Log entries for SR and Problem are not sorted:
And this is hard-coded, if you want to sort them by date, we should click Date Time.
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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Hi guys,
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Hi,
I checked my lab, and saw that only incident's log entries is sorted by date:
Log entries for SR and Problem are not sorted:
And this is hard-coded, if you want to sort them by date, we should click Date Time.
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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Hi
Nee your input for below Challenge.
We are looking for development, which help us to link Risk Assessment with incident/accident Log entry in CBIH82.
Scenario - We would like to add Risk Assessment option in the incident / accident log entry screen, like we standard have function for safety measure
Thanks
Sunil Jawalkar

Hi Sunil,
Are you attempting to u201Clinku201D the standard IHS Risk Assessment functionality to the Incident/Accident log?
In my opinion there is a fundamental problem with this solution approach. The standard IHS Risk assessment is inherently linked to a Work Area. The intention is to identify, evaluate and control risks and hazards that are encountered within a specific work area. This functionality supports measurement management and exposure management but does not fit well with the acute nature of the incident based risk assessment, although, a risk that is identified and addressed initially as the result of an incident may ultimately be added to the Risk Register of the Work Area where the incident occurred.
The best approach I have found is to enhance the incident record with a Risk Assessment tab that allows the user to identify the individual incident risks based on different risk impacts like People, Environment, Assets, Reputation, Quality and so forth based on client requirements. Any incident could have one or more risk impacts that contribute to the overall risk rating of the incident. Each u201Crisk impactu201D is evaluated on the clients standard risk matrix dimensions like Severity, Likely hood and so on. In this way each risk impact has a unique risk rating. You can then either identify one of the impacts as the main incident risk rating or have a routine that, based on logic and risk matrix, evaluates the unique risk impact ratings and determines an overall risk rating for the incident.
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I would also consider some type of status management that would indicate when the risk assessment was complete. This could be used to enforce a risk assessment for incidents that meet predefined conditions like u201Cincident cannot be closed if it meets criteria 1, 2 and 3 and the risk assessment status is initialu201D. The risk assessment status could also be used support reporting requirements for outstanding risk assessments and so on.
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Regards,
Scott

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Hi,
Does anyone have any example code, or pointer to, of how to add an action log entry (with icon) to an incident? I can't work out what the target for the relationship should be or how to configure it...
With Thanks,
Rob

Anton,
Thanks for your response! I think the problem may be in how I'm creating "WorkItemMP". In the method below I'm trying to pass in an issue Id parameter to add an action log item to an Issue.
How are you creating the "WorkItemMP"?
public
void
UpdateActionLog(string
nsId)
EnterpriseManagementGroup
emg1 = new
EnterpriseManagementGroup("server01.xyx.com"
ManagementPackClass
classIncident = emg1.EntityTypes.GetClass(new
Guid(SYSTEM_WORKITEM_INCIDENT_CLASSS));
// A604B942-4C7B-2FB2-28DC-61DC6F465C68
EnterpriseManagementObjectProjection
incidentProjection = new
EnterpriseManagementObjectProjection
(emg1, classIncident);
ManagementPack
WorkItemMP = emg1.ManagementPacks.GetManagementPack(new
Guid("DD26C521-7C2D-58C0-0980-DAC2DACB0900"));
//System.WorkItem.Incident.Library MP
CreatableEnterpriseManagementObject
cemoIncident = new
CreatableEnterpriseManagementObject(emg1,
classIncident);
cemoIncident[classIncident,
"Id"
].Value = nsId;
ManagementPackClass
typeActionLog = emg1.EntityTypes.GetClass("System.WorkItem.TroubleTicket.ActionLog"
, WorkItemMP);
CreatableEnterpriseManagementObject
objectActionLog = new
CreatableEnterpriseManagementObject
(emg1, typeActionLog);
objectActionLog[typeActionLog,
"Id"].Value
= Guid
.NewGuid().ToString();
objectActionLog[typeActionLog,
"Description"].Value
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objectActionLog[typeActionLog,
"Title"].Value
= "Incident updated via SDK"
objectActionLog[typeActionLog,
"EnteredBy"].Value
= "Administrator"
objectActionLog[typeActionLog,
"EnteredDate"].Value
= DateTime
.Now.ToUniversalTime();
ManagementPackEnumeration
enumeration6 = WorkItemMP.GetEnumerations().GetItem("System.WorkItem.ActionLogEnum.TaskExecuted"
objectActionLog[typeActionLog,
"ActionType"
].Value = enumeration6.Id;
ManagementPackRelationship
relationship2 = emg1.EntityTypes.GetRelationshipClass("System.WorkItem.TroubleTicketHasActionLog"
, WorkItemMP);
if
(incidentProjection != null
incidentProjection.Add(objectActionLog, relationship2.Target);
incidentProjection.Commit();

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I need your inputs to solve the below mentioned issue,
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lv_log_material TYPE symsgv,
lv_log_plant TYPE symsgv,
lv_instance_counter TYPE i,
lv_previous_pur_doc TYPE char10.
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RECEIVING
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initialize the post mapper log step
lo_logger->log_step_init(
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RECEIVING
rv_msg_handle = lv_msg_handle ).
lo_logger->log_message(
EXPORTING
iv_msg_type = /iwfnd/cl_logger=>info " Message Type
iv_msg_id = gc_log_msg_id " Message Class
iv_msg_number = 006 " Message Number
iv_msg_v1 = lv_instance_counter " Message Variable
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iv_agent = gc_log_agent_name " IW Agent
Else
read through the input parameters for logging query parameters
READ TABLE it_parameters INTO ls_parameters WITH KEY attr_name = 'MATERIAL'.
lv_log_material = ls_parameters-low.
READ TABLE it_parameters INTO ls_parameters WITH KEY attr_name = 'PLANT'.
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get the message container to add messages
lo_message_container = io_request_data->get_message_container( ).
set the request result code to failed so a fault message can be created
CALL METHOD io_request_data->set_result_code
EXPORTING
iv_result_code = /iwfnd/if_srd_request_context=>cs_result_code-failed_permanent.
add the message to the message container, this will create an error log entry automatically
CALL METHOD lo_message_container->add_message
EXPORTING
is_object_key = ls_key
iv_msg_type = 'E' "Error
iv_msg_id = gc_log_msg_id
iv_msg_number = 004 "Query for Material &1 and Plant &2 returned no results.
iv_msg_v1 = lv_log_material
iv_msg_v2 = lv_log_plant
iv_is_leading_message = abap_true
iv_message_creator = gc_log_agent_name.
Endif.
end this post mapper log step
lo_logger->log_step_completion( EXPORTING
iv_msg_type = /iwfnd/cl_logger=>info
iv_msg_id = gc_log_msg_id
iv_msg_number = 002 "Post Mapping finished for Purchase Req Header Query
iv_system_alias = iv_system_alias
iv_agent = gc_log_agent_name
iv_msg_handle = lv_msg_handle ).
please let me know the answe for this issue.
Many thanks in Advance,
Harish

Hi Girimurugan,
I am currently working with SAP Gateway related stuffs and I need a clarification regarding the application log.
Hope you are very busy and please clarify the doubts if you can spare few minutes towards this query.
Appreciate your valuable advise towards this.
Query:
Can we log any of the different types of logs (I Info / W Warning / A Abort or Cancel / E Error ) into Application Log(/IWFND/APPS_LOG) of the Gateway system in a Hub deployment model ?
How the logging can be achieved?
What are the scenarios, wherein the Application logs are preferred?
Also I have already raised a query in the SCN with this link: http://scn.sap.com/message/15477543. But could not get much details about it.
Can you please clarify the same?
Thanks & Regards,
Mohamed Meeran

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Hello.
Is it possible to remove an actoin log entry from a ticket. We may run into a situation when confidential data has been pasted into the action log.
Thank you,
Richard

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SMLets.
Import-Module SMLets
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$SRClass = Get-SCSMClass Workitem.ServiceRequest$
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Foreach ($ActionLog in $ActionLogs) {
if ( $ActionLog.Description -match "TEST") {
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THIS IS THE ERROR LOG:
** Begin FDM Runtime Error Log Entry [2013-09-24 12:59:06] **
ERROR:
Code............................................. 6
Description...................................... Overflow
Procedure........................................ clsBatchLoader.mExecuteParallelBatchProcess
Component........................................ upsWBatchLoaderDM
Version.......................................... 1112
Thread........................................... 4100
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Process Level: Up To Load
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Sub TestLoad()
'Oracle Hyperion FDM Custom Script:
'Created By: ALu
'Date Created: 9/16/2013 4:17:23 PM
'Purpose: Execute a Standard Serial Processing FDM Batch
'Standard Batch Serial Processing
'Declare Local Variables
Dim lngProcessLevel
Dim strDelimiter
Dim blnAutoMapCorrect
'Initialize Variables
lngProcessLevel = 12      'Up-To-Check
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Hey,
I think notes: 627257, 758952 would help.
if not, please read notes 52114, 617634, and:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/25c1f5d1-0901-0010-d495-e96d02a0cb01
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The log provider type "DTS.LogProviderTextFile.2, {0A039101-ACC1-4E06-943F-279948323883}" specified for log provider "{CC5CB9A4-E0D5-4ECD-8F4E-1E8FB9BDE8A6}" is not recognized as a valid log provider type. This error occurs when an
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http://msdn.microsoft.com/en-us/library/ms136023(v=sql.110).aspx
consisting of:
Imports Microsoft.SqlServer.Dts.Runtime
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Sub Main()
Dim p As Package = New Package()
Dim loggingConnection As ConnectionManager = p.Connections.Add("FILE")
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I get the same error as listed above in SQL Server 2012 Data Tools on three separate machines. On my primary dev box, where the code fails in Data Tools, running the exact same code in BIDS runs without problems.
Importing the working BIDS package into Data Tools also fails with the same error.
I have not encountered any other 2012 Data Tools issues, but logging is a core pattern that makes me worry that this is a problem that may emerge with other functions in the DTS toolset.
Thanks for any help!!

Arthur,
Great idea, I verified that the Integration Services for 2012 was not installed. I installed the new SSIS service and verified that SQL Server Integration Services 11.0 was running (previously only 10.0 was running.)
Initially, I experienced an error message trying to run my simple script above:
Could not load file or assembly 'Microsoft.VisualStudio.Tools.Applications.Core, Version=10.0.0.0,...
I followed the steps at the MS link for Could not load file or assembly ‘Microsoft.VisualStudio.Tools.Applications.Core’
and loaded the missing x64 runtime from edist/VSTA/runtime/x64/VSTA_RT30.msi
on the distribution media as recomended.
The script ran, but returned the error listed in the beginning of this message. I then tried:
- turning off the 10.0 service
- setting the project's Run64BitRunTime value both false and true
- changing the reference to Microsoft.SqlServer.ManagedDTS.dll from C:\Program Files (x86)\Microsoft SQL Server\110\SDK\Assemblies to C:\Windows\Microsoft.NET\assembly\GAC_MSIL\Microsoft.SqlServer.ManagedDTS\v4.0_11.0.0.0__89845dcd8080cc91
all of these resulted in the same failure.
Thank you for the suggestion, I really thought it would be on target. Alas, it wasn't the fix.
It is so weird that all the other stuff I'm doing (a very elaborate programmatic package generator doing some tricky stuff,) works fine and only this super basic logging fails!!!!
Thanks again,
--Tim

Log entry information

I am looking for any help on understanding what field reported the "trojan" entry found in the log entry below:
http://load.videohub.com/core?playerID=P-63Z-6P9&bootloaderID=B-0Y9-YVC, IW_busi,-5.4,"1","-",-,-,-,"-","-",-,-,-,"-","-",-,"-","-",-,-,IW_busi,-,"-","trojan","Unknown","Unknown","-","-",1.26,0,-,"-","-"> NONE/504 11201
I understand that the access was not allowed due to a gateway timeout, we also are not running any type of malware/virus scanning on the WSA. This is from a W3C log file. The log fields we use are listed below:
c-ip
cs-mime-type
cs-username
date
time
cs-url
sc-bytes
x-wbrs-score
x-result-code
x-resultcode-httpstatus
x-webcat-req-code-abbr
x-elapsed-time
Thanks
Dominick

Hi Dominick,
The log field ( %Xr ) x-result-code is the reason why your seeing " trojan" in your W3C logs. The result code that your looking based on our phone conversation is:
sc-http-status
%h
HTTP response code
This information is located in the online userguide of the WSA -> GUI -> Support and Help -> Online Userguide -> Search tab -> W3C -> page 63 about 1/4 of the was down on that page you should find the entery above.
Sincerely,
Erik Kaiser
WSA CSE
WSA Cisco Forums Moderator

Incident/accidnet log entry type/ Specify Accident Categories

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