Incident and Accident log CRM

Hi All,
It is possible to map incident and accident log of Plant maintenance in CRM 7.0,If yes How and what will be the process.
Regards
Apoorva Asthana

Hi all,
It is possible to create service notification in ECC from CRM complaint.
Regards
Apoorva Asthana

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Incident/Accident Log - Create description field in new tab page

Dear all,
I have a question about Incident/Accident Log.
In the Incident/Accident Log, a new tab page and fields inside it can be created using class and characteristics, respectively. The characteristic value field is limited to 30 characters length by the system.
Is there any way a field for comments (say, of 100 characters minimum length) can be created in the tab page.
Thanks in advance.
Regards,
Mohan

Hi Mohan,
I don't think there is any standard way to increase characteristic value field. However, you may want to consider a workaround. You may create a 'Multivalue' characteristic with 30 characters length. This gives you an option of entering multiple lines of 30 characters. The problem with this is... SAP automatically sorts the values.
For example,
if you enter
THIS IS A MULTIVALUE
CHARACTERISTIC WITH 30
CHARACTERS IN LENGTH. I NEED
TO ENTER COMMENTS THAT ARE
MORE THAN 30 CHARACTERS.
(Please note that I am putting the word in next line if it cannot be accomodated fully in the current line. That means, some lines may contain less than 30 characters.)
SAP Shows it as,
CHARACTERISTIC WITH 30
CHARACTERS IN LENGTH. I NEED
MORE THAN 30 CHARACTERS.
THIS IS A MULTIVALUE
TO ENTER COMMENTS THAT ARE
You may put numbers infront of each line to avoid this.
1 THIS IS A MULTIVALUE
2 CHARACTERISTIC WITH 30
3 CHARACTERS IN LENGTH. I
4 NEED TO ENTER COMMENTS THAT
5 ARE MORE THAN 30 CHARACTERS.
I know it is not the best solution, but worth giving a shot.

Incident/Accident log - plant maintenance notification

In the incident accident log, from the safety measures screen, there is provision given to raise "os ihs notification" for the technical safety measures suggested. Can anyone explain in details why & where this would be required as the user department (production department) normally raises breakdown notifications if there is damage to any equipment in an incident.
Thanks and regards,
Santosh
Edited by: Santosh.Tiwari on Sep 14, 2009 2:27 PM

Hi Santosh,
The facility to create PM notifications from EH&S workbench has been provided for separately tracking EH&S safety measures as deemed by various EH&S departments in organizations. This helps in determining the KPI's and KRA's of the EH&S management in an enterprise. The notification gets created with separate notification type i.e. OS in SAP R/3 which communicates through SAP EH&S through function module "REHS_GET_ACTIONS_FROM_PM". This updates the status of the notification in EH&S. So, for a EH&S representative in an organization, getting a report of what all EHS notifications are open for action, is quite handy to plan his follow-up and reporting. Moreover, it's not always the case that notifications are raised for only braekdown of the equiments. It can be more elementary such as some gasoline spill have occured out of an incident. In this case person reporting the event would like to list safety measure for cleaning the pump area and tightening the leaking flange for arresting the leak. The first would amount to triggering notification to the housekeeping dept by specifying the relevant person responsible, and the second would trigger the notification to the maintainance dept. for flange tightening.

Incident/Accident Log CBIH82 - How to attach a picture?

Hello,
How can I attach a picture to a Incident/Accident Log (CBIH82). I know we can use DMS but this is long and fastidious.
I use ECC 6 and I know there are update from EHP3+ but I'm not planning to migrate soon.
I also see an option in CBIH82, in the menu Environment > Document Management -> Create Document but this menu is greyed out.
What do you suggest me?
Thanks,
François

Sorry François,
why don't you want to use SAP DMS to attach a pic to incident/accident log? It takes a little configuration and works pretty fine.
Does your resistance with the SAP DMS is something technical? I could provide you with some help regarding that subject.
Regards,
Gil

Standard measure for every incident/accident log

Hi,
Is it possible to have a predefined standard measure for every incident/accident log of a specific type entered in the system (or when the type changes to one of the specified types), e.g. that this measure is created when the incident/accident log is saved?
For another question we looked into BAdI: Handling of Actions after the Database Commit, but for this issue that will not work, because an update of the log itself with a standard measure cannot be done, because the log is still open at that time.
Thanks in advance for any help!
Kind regards,
Caroline

Hi Pavan,
The standard measure will be used to prompt the departments to do a specific check. This is a new procedure that not everybody is used to yet, so hence the standard measure. And also to guarantee that this important check is in fact done.
The contents of the measure will be something like this: 'Add this risk in the RI&E.'
Hope this clarifies things.
Kind regards,
Caroline

Risk Assessment link with incident/accident Log entry.

Hi
Nee your input for below Challenge.
We are looking for development, which help us to link Risk Assessment with incident/accident Log entry in CBIH82.
Scenario - We would like to add Risk Assessment option in the incident / accident log entry screen, like we standard have function for safety measure
Thanks
Sunil Jawalkar

Hi Sunil,
Are you attempting to u201Clinku201D the standard IHS Risk Assessment functionality to the Incident/Accident log?
In my opinion there is a fundamental problem with this solution approach. The standard IHS Risk assessment is inherently linked to a Work Area. The intention is to identify, evaluate and control risks and hazards that are encountered within a specific work area. This functionality supports measurement management and exposure management but does not fit well with the acute nature of the incident based risk assessment, although, a risk that is identified and addressed initially as the result of an incident may ultimately be added to the Risk Register of the Work Area where the incident occurred.
The best approach I have found is to enhance the incident record with a Risk Assessment tab that allows the user to identify the individual incident risks based on different risk impacts like People, Environment, Assets, Reputation, Quality and so forth based on client requirements. Any incident could have one or more risk impacts that contribute to the overall risk rating of the incident. Each u201Crisk impactu201D is evaluated on the clients standard risk matrix dimensions like Severity, Likely hood and so on. In this way each risk impact has a unique risk rating. You can then either identify one of the impacts as the main incident risk rating or have a routine that, based on logic and risk matrix, evaluates the unique risk impact ratings and determines an overall risk rating for the incident.
Once the unique risk impacts have been evaluated, there should be the ability to reevaluate each impact based on the controls or safety measures that have been implemented. These u201Cresidual risksu201D could be linked directly to the safety measure that addresses the risk so that the details of the control are apparent.
I would also consider some type of status management that would indicate when the risk assessment was complete. This could be used to enforce a risk assessment for incidents that meet predefined conditions like u201Cincident cannot be closed if it meets criteria 1, 2 and 3 and the risk assessment status is initialu201D. The risk assessment status could also be used support reporting requirements for outstanding risk assessments and so on.
To implement this approach, I would recommend utilizing one of the menu exits or, if possible, a custom Web Dynpro application linked via BAPI.
Hope this helps or at least spurs some thought.
Regards,
Scott

Incident Accident log entry - Problem in involved person displayed

Dear All,
I am currently working on the Incident accident log development. I am creating the IA log using the function modules and it is generated properly. The RECN number getting generated in a sequential way while running in development and quality, but in production the numbers are getting mismatched. Like for the first time creation the numbers are sequential, for the second time in change mode if i try to add any involved person, the RECN number getting generated is not greater than the one which is created first.
I have some doubts,
1. The RECN generated is a number range object
2. The missed numbers in the sequence will be reused
3. The implication of these numbers on displaying the involved persons in the table.
Thanks & Regards,
Raghuram K.R.

Solved by myself

Incident/Accident log - Immediate Action taken

Hi,
can anyone explain me where to record immediate actions taken against an incident or accident.
thanks in advance
kavi

Hi Ravi,
You can use the following methods to solve your problem:
1. In the Investigation tab, u will find the Root cause tree.. For each node, you can link the Safety Measures.
2. Provide the Action details in More accident data tab
3. If you need a new tab, create a new Value assignment type in the Customizing, assign it to Object type "IAL - Incident/ Accident Log entry" and then you can provide Free text or assign phrases as Immediate actions taken (If you opt for Phrase Management).
Hope it Helps,
Raghu

I logged in to itunes and ito download some music and accidently clicked dont show this message again to the 10.6.3 update can someone PLEASE help me i cant put songs from itunes on to my ipod now until i get the update

i logged on to itunes to download some music on to my ipod touch and accidently clicked "do not show me this message again" and the message was for the itune update 10.6.3 now i cant put music off itunes to my ipod touch someone please help me!!!!!!!!

Download/install the latest iTunes here:
http://www.apple.com/support/itunes/

DMS link in Incident/ Accident log

Hi Gurus,
I want to provide a DMS link in the main screen of inccident/ Accident log transcation code CBIH82. How I can do this?
Regards,
VM
Edited by: V M on Sep 3, 2010 7:00 AM

Hello VM,
With ECC 6.0 ENHP 3, by activating business function set: u201COPS_EHS_CI_1u201D in tcode SFW5 ( SPRO-> Activate business functions), there is a tab page Documents created in CBIH82. You can directly assign document in this tab page which will create a DIR in the back ground. For this there are certain IMG activities required from DMS and EHS side.
Regards,
Niraj

I have got 2 iPad Air one of it is not logging me in because I have forgotten the pass code and have logged out from iCloud by accident. Can you please help me to use my iPad.

HI
I have 2 IPads, I am unable to use one of it because I have forgotten my pass code and also logged out from iCloud accidentially. Can you please help me to solve this problem.
Cheers
Raveena

Follow the instructions on this page : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

RAID for control and red log files

I'm considering one of these two configurations
Option 1:
2 disks kept as separate disks (not using RAID), storing control01.ctl, redo log group 1 on first disk, and storing control02.ctl, and redo log group 2 on second disk.
Option 2:
2 disks configured as a RAID 1+0 volume (mirroring and striping) holding control01.ctl and a redo log group.
(Data files and third control file are elsewhere on the disk array.)
With option 1, I have the option of dropping a control file and dropping a redo log group if a disk fails and then continuing processing. But with option 2, if the RAID array fails, I'm sunk.
I'm thinking option 1 is better. What do others think? And why?
Thanks in advance,
Chris Curzon

Your Raid option has the following advantage: since it mirrors things, a person can [accidently or maliciously] simultaneously remove all control files and redo logs with a single remove command, effectively crashing the database into near unrecoverability.
Option 1 would have the disadvantage - for the person identified above - in that they would need two separate commands to ruin the system.
But, with simple mirroring, between the first and second command, the system would have halted and hopefully alerted someone that a weird but recoverable thing is happening. And the DBA would be able to get going simply by copying the mirrored file to the other, removed, location.
Message was edited by: Hans Forbrich
To make it clear - the advantage is NOT on the DBA's side ...

How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

Sweetmelissa63 for information on how to reinstall Adobe Acrobat XI Professional please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

Log messages for 'auditing' are different in 'general' and'application log

Hi,
From UI, When I audit a file using a profile which comprises of user-defined 'rules/categories/analyzers', I will get log messages at ''File-name(Application) log window' and 'Messages' log window, which are located at bottom of Jdev UI page. One common message in both the log windows is
" <n1> violations, <n2> exceptions, <n3> documents, <n4> seconds>.
But here the 'n1,n2,...' numbers are dfferent in two windows though the log output is for a same file. In this the 'file-name' log shows the correct
Example:-
In 'file-name' log window ,it shows as:
3 documents, 8 violations, no exceptions
In messages window, it shows as
"Audit starting on EFC.jpr (Default)
Audit completed: no violations, no exceptions, 3 documents, 1 second"
If I use the 'pre-existed'(Jdev's) rules profile, I will get similar output in both log windows.
From this I concluded that there is something missing to register for a new 'rule/category/analyzer'.
Could you suggest me in this case. Do I forgot anything to do in any files of '<rule-implementation.java>', 'audit.properties', <add-in launcher>.java, extension.xml.
Actually, I want to use 'ojaudit' executable from command line to my project files. Here I observed that the output of the 'ojaudit' is similar to the above explained 'Message' log window in JDeveloper UI. But where the 'Message' log window output is not correct for user-defined rules.
Regards
Madhu

Romano,
In the upcoming production release (planned to be released next week), we added caching of authorized roles and permissions in JhsAuthorizationProxy class.
I suggest you wait for this relase, if the problem persists, it is most likely an ADF issue (as is the logging)
Steven Davelaar,
JHeadstart team.

Blackberry 8310 Curve randomly deletes text/sms messages and phone logs

Why does this keep happening to me?
There are times that my phone goes over a week without it happening and then there are times like today it has happened three times.
I will have maybe 5 ot 6 text messages in my inbox and maybe 2 or 3 emails and I get a phone call and POOF the text messages and phone logs are gone!
I have repeatedly lost important text messages and numbers from my call log.
The tech support excuse for it is that I have too many messages in my inbox which causes it, but 6 sms messages and 3 emails is too much?
I have tried everything (updating the desktop software, updating all of the settings NOT to delete messages until i delete them, hard booting my phone once a day, etc..) and it still does it.
This also used to happen with my Blackberry Pearl.
If I can't get it resolved, I will just switch to the iPhone. I can deal with the randomly dropped calls, but constantly loosing my call logs and text messages is BEYOND frustrating and Blackberry tech support has been no help!.
Solved!
Go to Solution.

DCmuseum,
Hi,
You have low free memory left on your device.
Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
I do not know your experience level, so if you know this I'm sorry but please read and let me
know if this applies.
Most people close the applications by pressing the escape or red key. This does not close the applications.
Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory.
Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
you will have an icon on you screen for memory cleaning make sure you press it. Make sure you use the CLOSE button each time you are done with an application.
Read the link below and follow each step that Tanzim outlines,
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=9225#M9225
If you follow these steps and keep up with your memory your phone will operate smoothly.
Please let us know if you need help with any of the steps.
Thanks
Message Edited by Bifocals on 09-07-2008 11:58 AM
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Incident and Accident log CRM

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