Incident Management Reporting Setup

Hello!
I try to setup the incident management reporting.
I can't find any help or guide for this process (only http://help.sap.com/saphelp_nw70/helpdata//EN/51/7dd0c003414e80a6847f5c7437ea63/frameset.htm). Is there something else?
In webdynpro "Incident Management Reporting Setup" I have to configure the RFCs (you can open it with SOL work center --> Incident Management --> Reports --> Message Reporting --> Setup)).
The first field is called "RFC from Solution Manager to BW System", contains NONE and I can't change it.
The second field is called "RFC from BW System to Solution Manager". Here I created an RFC entry, but now I can't change it too. Is there a trick to edit this fields once again?
Thankx and regards,
Ralph

Hi,
Would this be helpful ?
Please follow the path below which provides details on the setup of
incident management in EHP1.
https://websmp110.sap-ag.de/okp
- SAP Solution Manager 7.0 - EHP1 (free of charge) <In left tree>
- opeeration with SAP solution manager
- Monitoring of Mission-critical Processes: Incident Management
- Incident Management - Initial Configuration
Hope this helps,
Cheers
SH

Similar Messages

EHSM Login / T.codes for Incident Management

Hi All,
I am a BW Consultant & got the requirement to develop the Incident Management Reports.
we have SAP standard Extractors for Incident Management to load the Data.
I want to know
1. I need to reconcile my bw report, what are the T.codes for Incident Management,
2. is EHSM is web based / SAP GUI based, if web based...how to login.
3. I have access to ECC where the EHSM is instaled, but I am very new & dont have Idea to login.
Please help me in this...since I dont have any functional consultant here.
THx,

Dear Shaik ,
First you will have to ensure you have EHSM roles asssigned to you(i.e SAP_EHSM_MASTER or customized role of it)
Second :once you login select Health and Safety->Overview where you would be able to see incident and incident reports ; also you can select analytical reports to viewing BI data
Third:
Please find the list of data sources in RSA5
0EHSM_HSS_INC_REC              Incident Management
0EHSM_HSS_INC_REC_01              Incidents
0EHSM_HSS_INC_REC_02              Injuries
0EHSM_HSS_INC_REC_03              Assets
0EHSM_HSS_INC_REC_04              Financial Transactions
0EHSM_HSS_INC_REC_05              Releases
0EHSM_HSS_INC_REC_06              Actions
0EHSM_HSS_INC_REC_07              Investigations
0EHSM_HSS_INC_REC_08              Risk Matrix
0EHSM_HSS_INC_REC_09              Notices of Violation
0EHSM_HSS_INC_REC_10              HCM Data
0EHSM_HSS_INC_REC-IO           Incident Management Master Data
Thanks
GJ

"Reports" field in Incident Management workcenter

Hello All,
I have a silly question. Ther eis a Reports Tab in Incident management workcenter.
In overview tab, I can see there are 10 msg in confirmed status and 3 in proposed sol,etc..
But when I open the Reports Tab, I can see under" Messages for processing " it shows graph only for Confirmed.
Any idea about this ? Any Solution ?
Regards,
Shyam.

Hi Shyam,
yes you are right I did not get your question clearly. Now it is better.
I tried it on my own. First I was not the processor of any message, just my team processed some messages. Result:
In the overview tab I saw all the messages my team is processing and my created messages. In the reports tab I see no message for processing on the left and my created messages on the right.
Afterwards I took one message in processing. Result:
In the overview tab I saw all the messages my team is processing, one message I have to process myself (displayed in a separate column) and my created messages. In the reports tab I now see exactly this one message for processing on the left and my created messages on the right.
So as my conclusion, in the reports tab you must see all the messages you process yourself, but not by your team. Try it on your own, if you have the same outcome.
BR André

Confirm button disabled for Reporter in Solman 7.1 SP10, Incident managment

Hello,
we are using CRM_UI for Incident managment. When the ticket is in status "Proposed Solution" , Reporter is not able to confirm the ticket, "Confirm" button is disabled. How to enable this button?
Renato

Hello Renato,
Please check authoraziton object b_userstat mentioned at belowed thread:
Reporter not able to confirm the Incident in SolMan 7.1 SP6
BR,
K.

Error opening a Manage Report template with Formulas and Summation

Hi Expert,
My j2ee web application is setup is such a way that when there is NO connectivity to the Crystal Report Server XI, it will use the Crystal Report for Eclipse functionality and opening report templates located in the relative path - This works fine.
But when there is a connectivity to the CMS Server, I have this error when opening a manage report in Crystal Report Server XI that contains formulas and summations. But for other reports like chart and listings no problem.
This code triggers the error:
ReportClientDocument clientDoc = reportAppFactory.openDocument(infoObject,0, java.util.Locale.US);
I found out there's a conflict between CR libraries for Eclipse and libraries for RAS Enterprise Server XI.
How can I solve this issue so that I can support the two scenarios - with or without CMS connectivity, I can still view reports.
Error Stack Trace:
com.crystaldecisions.sdk.occa.managedreports.ras.internal.a: Cannot open report document. - Unable to connect to the server: gdcextrp.RAS.rptappserver. cause:com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: gdcextrp.RAS.rptappserver.-- Error code:-2147467259 Error code name:failed detail:Cannot open report document. - Unable to connect to the server: gdcextrp.RAS.rptappserver. The exception originally thrown was com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: gdcextrp.RAS.rptappserver.-- Error code:-2147467259 Error code name:failed at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.a(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source) at com.crystaldecisions.sdk.occa.managedreports.ras.internal.RASReportAppFactory.openDocument(Unknown Source)
Hoping for your answers.
Regards,
Rulix Batistil

You must isolate the CR4E and RAS SDK jars using separate classloaders - simplest is have separate apps, if rolling your own class loaders is out of project scope.
They do not work together.
Sincerely,
Ted Ueda

Device Manager reported driver missing for Officejet 7310 printer

I used the full-feature install software downloaded from HP site to setup an Officejet 7310 printer on a Lenovo T540p laptop with Windows 8.1 64-bit OS. The install and the printer appear to work correctly as I can print and I can also scan from the HP Solution Center utility. However, the Device Manager reports two errors/anomolies as follows.
Under the "Multifunction adapters" entry the Officejet 7300 series Properties shows the Device Status as:
This device is disabled. (Code 22)
Click Enable Device to enable this device.
Under the "Other devices" entry theOfficejet 7300 series Properties shows the Device Status as:
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
I find this a bit baffling as I believe the install software is supposed to include the driver(s), plus the printer seems to function (which could be due to default Microsoft drivers).
Any thoughts on how things got in this state and how to recover would be deeply appreciated as I prefer to not "ignore" the error messages.
Thanks,
Glenn
This question was solved.
View Solution.

Yes I was able to remove the USB instance and rename the network-connected printer instance as the sole printer. I thought that should work, but I was a bit paranoid given the other weird things that happened with the package install.
I'm good to go; thanks again.
Glenn

Incident management team determination Ib52 or PFAC?

Hi!
For solution manager 7.1 incidenent management, is the team determination carried out by Ibase (partner) of by rule PFAC\13220137? In IB52, we can set up the partner for contact person and service employee group...if I have the ibase setup, is that meaning when I create a support message, the message should bind with the corresponding partner alrready, such as contact person, service employee group? I can not see the binding when I create message in satellite system and view it in workcenter. If I use PFAC for rule 1322037, can I decide the determination rule based on my sap system? for example, if my ERP system is ER1 and put the ER1 in to the field of "SAP system" or this has to done in componenet level. I am currently following the guide a"pplication incident management - configuration and upgrade guide sap solution manager 7.1 sps 01"
But it seems 7.1 is quite different compared with the previous version. Thanks advance for your help.

Hi,
IB52 is required for Partner determination so that when your raise message from satellite system then your user should be identified in Solution Manager.
PFAC is Rule determination from where you can manage automatic assignment of your tickets to respective team based on different components.
Thanks
Sunny

Update Business Partner Master Data for Incident Management

Hi fellow SAP-ians,
I have two questions that I need to ask in relation to Incident Management SOLMAN 7.1:
1) Can Business Partner (BP) master data be mass updated via a catt script? (recording of transaction BP)
2) What BP roles can I use if i need to capture profit center, cost center and department info for each BP and to be able to display those info from Incident Management (CRM Web UI)?
Thanks in advance. Your swift response is highly appreciated.
B.Regards,
Khairul

Hi Vikram,
I appreciate your quick response. I went over the document that you've mentioned. However, nothing in there seemed to help.
Just FYI, i need to create/change approx. 25,000 Business Partners in SOLMAN 7.1 by 1)creating system users in SOLMAN and 2) execute report AI_SDK_USER_BP_GEN to generate/update BP IDs accordingly.
My question was, lets say if i needed to enter profit center, cost center and division info into each BP. In what BP role and fields, besides the standard BUP001 (Contact Person) & BUP003 (Employee), that I can use to enter those type of information?
For example, profit center - 88KUL186; cost center - 88KUL186; division - KLIA.
Thanks in advance.

Impact on existing Incident management after implementing Charms

Dear All,
We are going to implement Charms( Change Request management) on a system where incident management is already configured. Before implement it, I need to find whether it will impact on existing incident management system. Actually, i am new to Charms so dont have much idea. could anyone please tell whether there wiill be any impact on existing incident management??.
Thanks in advance. points will be awarded.

Hi Rahul
It won't impact your existing setup as Incident Management has different transaction type and process as compared to charm
Both can be integrated with each other or can work alone as requirement serve by them is different.
further even users are common they will have different security roles assigned to them because SAP provides different set of pfcg roles
hope this clarifies.
thanks
Prakhar

Solution Manager 7.1 SP10- Alert Management Reporting no input

Hello there,
we use the Solution Manager 7.1 SPS 10 for System Monitoring (with customer specific tempaltes and SAP Standard templates), the PI/PO MOnitoring an some other Features.
By the way if we start the dashboard for "Alert Management Reporting" we don't get any data.
Also we can't select the managed objects.
In the "BI Diagnostic Center" there is the overview for the Reporting Scenarios. We see our Scenarios "System Reporting" and "End USer Experience Moitoring" active. When i select "Alert management Reporting" and try to click the Button "Scenario Setup" nothing happens.
Is this a bug?
Can anybody help me get the Alert Management Reporting Dashboard run?
Thanks and kind regards
torsten

Hi Torsten,
Please follow the instructions of the note 1862024.
The ALM extractor is scheduled within the "Technical Monitoring"
setup in SOLMAN_SETUP, step 7. Before in the scope selection you need to
select the solution manager system. If the extractors are already
active, you'll need to deactivate (also uncheck the "keep
custom settings if checked), then restart SOLMAN_SETUP and re-activate.
Kind regards,
Roland

No hosts found in SMD Managed Sytem Setup Wizard

Dear Experts,
I connected a Portal system to SMD server. I manaualy defined the system in SMSY instead of SLD.
When I went to the SMD Managed System Setup Wizard, it reported"No instances or
servers are defined for this system. Please check its definition in SMSY before proceeding to setup".
I've carefully checked all system definition in SMSY. I wonder if others have come across the similiar
problem, sincerely hoping for your advice.
Best Regards,
Karl

Hi, David,
I just can't find my installed agents in SLD view. But under Agent administration Agent Tab I can see them with status green. I installed agent without registration to SLD, but user directly P4 connection.
I tried go SMD view, I can see my agents there , and it has a column SLD settings, push SLD settings,
I clicked to push SLD settings, but an error occured:(Failed to send SLD settings to remote agent: sapeppap01 (detail: Failed to save new SLD settings; nested exception is: java.lang.StringIndexOutOfBoundsException: String index out of range: -1).
Best Regards,
Karl

Error during Managed system setup "Wilyhost Agent" type

Hello All,
Managed system setup finished with one error. Iam using this for selfmonitoring (solman itself as managed system)
Error msg as follows.
0 Wilyhost Agent(s) from host inbbssun02 are connected to the EM.
Wilyhost Agent configuration finished without errors, but on Enterprise Manager (TDCTBI.india.tcs.com:6001) no Wilyhost Agent was detected from host inbbssun02. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.
I checked jvm_SMDAgent.out. and log as follows.
/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Introscope Agent Release 8.0.2.0 (Build 470970)
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.4.2_20-rev" from S
un Microsystems Inc.
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Trying to load agent profile based on system property "com.wily.introscope.ag
entProfile"
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Trying to load file from /usr/sap/SMD/J98/SMDAgent/applications.config/com.sa
p.smd.agent.application.wilyhost/IntroscopeSapAgent.profile
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Loaded file from /usr/sap/SMD/J98/SMDAgent/applications.config/com.sap.smd.ag
ent.application.wilyhost/IntroscopeSapAgent.profile
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Agent Metric Aging is turned off
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Agent Metric Aging: property introscope.agent.metricAging.heartbeatInterval i
s set to 1800
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Agent Metric Aging: property introscope.agent.metricAging.dataChunk is set to
500
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Agent Metric Aging: property introscope.agent.metricAging.numberTimeslices is
set to 3000
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Looking for agent profile property "introscope.agent.extensions.directory" to
locate the extensions directory.
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] The agent extensions directory /usr/sap/SMD/J98/SMDAgent/applications.config/
com.sap.smd.agent.application.wilyhost/ext was successfully located
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Introscope Agent startup complete.
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] The Agent will attempt to determine its name.
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Using the Agent name "SAP HostAgent J98" based on the value of the System Pro
perty "com.wily.introscope.agent.agentName".
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent] Initial agent name set to SAP HostAgent J98
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent.Isengard] Initiating connection attempts to the Introscope Enterprise Manager.
1/06/10 02:55:29 PM IST [INFO] [IntroscopeAgent.Isengard] The Agent reconnection delay is set to 15 second(s).
1/06/10 02:55:30 PM IST [INFO] [IntroscopeAgent] Started Error Reporting service
[p4://inbbssun02:50004] Agent ready.
1/06/10 02:55:34 PM IST [INFO] [IntroscopeAgent.IsengardServerConnectionManager] Connected Agent to the Introscope Enterprise
Manager at TDCTBI.india.tcs.com:6001,com.wily.isengard.postofficehub.link.net.DefaultSocketFactory. Host = "inbbssun02", Proce
ss = "SAP HostAgent Process", Agent Name = "SAP HostAgent J98".
Is there any seperate setting for wilyhost agent connection to EM ?
Regards,
Shyam

I have restarted the agent at OS level and it appears in the Agent Admin page.
I then re-ran the Managed System Config for this system and receive the same error.
I have looked at the jvm_smdagent.out file on the wilyhost and found the following errors
1/11/10 05:37:02 AM CET [INFO] [IntroscopeAgent] Looking for agent profile property "introscope.agent.extensions.directory" to locate the extensions directory.
1/11/10 05:37:02 AM CET [INFO] [IntroscopeAgent] The agent extension property "introscope.agent.extensions.directory" is not set. No extensions will be loaded.
1/11/10 05:37:02 AM CET [INFO] [IntroscopeAgent] Introscope Agent startup complete.
1/19/10 12:34:08 PM CET [WARN] [IntroscopeAgent.IsengardServerConnectionManager] The Introscope Agent is sending data to the Introscope Enterprise Manager too slowly. Keeping the connection alive.
The agent on the solution manager box is version 7.0 and the version od the agent on the PI box is 7.11
Regards
Stephen

Question for incident manager notification (OEM 12c)

If an incident manager's owner is changed. Can the notification sent to the old owner and new owner?
I can setup a rule on "Incident update", but the notification only sent to the new owner. Is it possible to notify both the new and old owner?
Thanks.

No, we do not currently support this. Please file an enhancement request.

GRC 5.3 - Management Report Error: Cannot assign an empty string to host..

Good day Kiran Kandepalli and Others.
I have successfully executed the background jobs -
Full User, Role, Profile Synchronization & a
Full Batch Risk Analysis
When I run the Management Reports I receive the following error -
Error while executing the Job:Cannot assign an empty string to host variable 10.
Has anybody had this error message before?
When I check table VIRSA_CC_PRMVL, variable 10 is set to No in Nullable collumn.

Hi Sahad,
Thanks for your response. I have checked the usr02 table and logs and do not see any empty fields or strings. This process worked for 5.2 but fails in 5.3. Here is the excerpt from the log for the Management Report run. It seems to fail consistenly at a certain point. If I knew what the batch job was looking for in host variable 10 I might be able to resolve the problem. It seems to fail when it starts to report on users.
Thanks.
Dan.
INFO: -
Scheduling Job =>935----
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob run
INFO: --- Starting Job ID:935 (RISK_ANALYSIS_BATCH) - tst
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 935 Status: Running
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob findJobHistory
FINEST: --- @@@@@@@@@@@ Find the Job History -
1
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
1@@Msg is tst started :threadid: 0
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO: -
Background Job History: job id=935, status=1, message=tst started :threadid: 0
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BatchRiskAnalysis performBatchSyncAndAnalysis
INFO: --- Batch Sync/Analysis/Mgmt Report started ---
Jan 23, 2009 8:04:16 AM com.virsa.cc.xsys.bg.BatchRiskAnalysis runBkgMgmReport
INFO: --- Running the Background Management Report -
Jan 23, 2009 8:04:39 AM com.virsa.cc.xsys.mgmbground.dao.MgmStats execute
INFO: Start insert int cc_mgriskd all violations.... 1232726679108
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BatchRiskAnalysis runBkgMgmReport
WARNING: Exception in Management Report Job: Cannot assign an empty string to host variable 10.
com.sap.sql.log.OpenSQLException: Cannot assign an empty string to host variable 10.
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:85)
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:124)
     at com.sap.sql.types.VarcharResultColumn.setString(VarcharResultColumn.java:57)
     at com.sap.sql.jdbc.common.CommonPreparedStatement.setString(CommonPreparedStatement.java:511)
     at com.sap.engine.services.dbpool.wrappers.PreparedStatementWrapper.setString(PreparedStatementWrapper.java:355)
     at com.virsa.cc.xsys.mgmbground.dao.MgmStats.execute(MgmStats.java:314)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.runBkgMgmReport(BatchRiskAnalysis.java:1182)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.performBatchSyncAndAnalysis(BatchRiskAnalysis.java:1430)
     at com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:402)
     at com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:264)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:240)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:80)
     at com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:436)
     at com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1225)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
     at com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BgJob run
WARNING: *** Job Exception: Cannot assign an empty string to host variable 10.
com.sap.sql.log.OpenSQLException: Cannot assign an empty string to host variable 10.
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:85)
     at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Syslog.java:124)
     at com.sap.sql.types.VarcharResultColumn.setString(VarcharResultColumn.java:57)
     at com.sap.sql.jdbc.common.CommonPreparedStatement.setString(CommonPreparedStatement.java:511)
     at com.sap.engine.services.dbpool.wrappers.PreparedStatementWrapper.setString(PreparedStatementWrapper.java:355)
     at com.virsa.cc.xsys.mgmbground.dao.MgmStats.execute(MgmStats.java:314)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.runBkgMgmReport(BatchRiskAnalysis.java:1182)
     at com.virsa.cc.xsys.bg.BatchRiskAnalysis.performBatchSyncAndAnalysis(BatchRiskAnalysis.java:1430)
     at com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:402)
     at com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:264)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:240)
     at com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:80)
     at com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:436)
     at com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1225)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)
     at com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)
     at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)
     at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
     at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
     at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
     at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
     at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
     at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BgJob setStatus
INFO: Job ID: 935 Status: Error
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.BgJob updateJobHistory
FINEST: --- @@@@@@@@@@@ Updating the Job History -
2@@Msg is Error while executing the Job:Cannot assign an empty string to host variable 10.
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.bg.dao.BgJobHistoryDAO insert
INFO: -
Background Job History: job id=935, status=2, message=Error while executing the Job:Cannot assign an empty string to host variable 10.
Jan 23, 2009 8:04:49 AM com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob scheduleJob
INFO: -
Complted Job =>935----

Management Report - Cannot assign an empty string to host variable 10

We ran a Management Report for the first time after completing the User/Role/Profile Full Sync and the user/Role/Profile Batch Risk Analysis. The job failed with the following error:
Oct 16, 2008 12:13:29 PM com.virsa.cc.xsys.bg.BatchRiskAnalysis runBkgMgmReport
WARNING: Exception in Management Report Job: Cannot assign an empty string to host variable 10.
com.sap.sql.log.OpenSQLException: Cannot assign an empty string to host variable 10.
We are on GRC 5.3 support pack 4. Has anybody encountered this error? What does host variable 10 refer to?

I checked our USOBT_C table and we have a lot of empty values. If this is allowed to be empty in SAP and this is the table that is uploaded into CC, why would all the fields in CC tables then be defined as NOT NULL? We suspect that since we had uploaded USOBT_C under 5.2 and if this had been an issue before, it may have been corrected when we upgraded to 5.3 but then the old data is still in our system. Is there an easy way to get around or correct this?
Thanks.

Incident Management Reporting Setup

Similar Messages

Maybe you are looking for