Incident rule for clear

I have an Incident rule for metric alerts that sends a notification when a metric alert is CRITICAL..
I would also like to receive notification when that critical alert goes back to CLEAR..
I edited it and chose both CRITCAL AND CLEAR..
but now I get clear messages from all events, warning, info, ect..
how do I only get the clears when it was critical

Hi,
Specific transitions between severities (e.g. critical --> clear) are not currently supported. This would be an enhancement for us. Could you please file an enhancement request for this (or work with Support to file an enhancement request)? Please include details of the use case in the enhancement request.
thanks
Ana

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    Edited by: Dileep Kumar Chinnaiah on Apr 29, 2009 12:33 PM
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