Including Invoice Tab into Ebusiness Center form from services to sales
Hi,
I have a customer issue where in I need to demonstrate how to include the invoice tab (available in contact center form) into ebusiness center form.
My intention is to display Quote,Order & Invoice tabs in the same application.
I found Quote & Order in Ebusiness center (Telesales) and
Order & Invoice tabs in contact center (Teleservices).
But, I want all 3 in eigther in ebusiness center or in contact center.
Apps Version : 11.5.10 R3.
Module : Telesales
1. Is it possible to do as requested.
2.If yes, which is the easiest way to do so?
Feel free to ask for any further details.
Thanks in advance.
Regards,
Nagadeep.
I hope you have implemented Oracle Order Management. If so, there is a self service application called Order Information Portal (OIP) that comes with Order Management. The responsibility required for this is Order Information Super User. This application gives you the details of the orders including quote number, order number, order details, lines, shipments and invoice. This application is built in OA Framework and can be "personalized" to hide the field that are not required. This can be done without any code change.
Thanks,
Gaurav.
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