Income email set up using company domain name

Ive just jumped ship from PC to Mac (lion) and im trying to set up my email account. My company has its own domain name which appears to be the problem and although outgoing mail is working ok (o2 broadband) i just cant configure incoming. Ive used the same Pop3 and SMPT info as on the PC but it just dosnt like it. This must be a common problem but i dont seem to be able to find any threads that explain, im also surprised that Apple didnt explain when i purchased the unit as they had my email address which clearly shows the domain name?
So i would be obliged to know if anyone has a solution?
Many thanks
Kind regards
Lusso

I had the same problem and discovered that I had to migrate to the new ATT email service powered by Yahoo.  I had received notices each time I went into by bellsouth email account that I needed to migrate by following a procedure provided and was asked whether I wanted to do that "now" or "later".  I always chose "later".  Then Saturday, when I got my Pre, I had the same problems you had and even wnet back to the Sprint store and the Palm rep could not figure it out. 
So, I returned home and decided to migrate to the new ATT email platform.  After that, I used the Pre email setup routine and had no problem.  I now receive by bellsouth email on the Pre and can send replies to email I receive.  I have not tried to send new email directly from my Pre yet. 

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    Solved!
    Go to Solution.

    birdsedge wrote:
    We've just moved over to BT broadband after 17 years with Demon. I have three email addresses - [email protected] and name at mydomainname.co.uk etc - which I have now pointed to my new btinternet.com address, but after three days of chasing my own tail none of my email is arriving in my BT mailbox.
    Our domain names are hosted by Freeparking. We don't have mailboxes there. The mail has previously been forwarded to our Demon account successfully - different domain names frowarding to different underlying demon addresses.
    Freeparking indicates that it takes about ten minutes to propagate the forwarding change, so after three days i think I can say that I've given it every opportunity. I don't think the problem is with Freeparking's forwarding. I think it's with BT.
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    Just as amatter of note, I did call the BT help centre and was told that since my main BT address was working (i.e. receiving and sending direct emails) they had neither the obligation nor the training to solve the domain name problem. Well done BT.
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  • Incoming email setting for Calendar not working

    Hello -
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    Hi XRS,
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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    Wendy Li
    TechNet Community Support

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