Incoming call alert

Is there a way to make incoming calls show as a banner instead of interrupting what I'm doing on the phone? Sometimes I don't want to answer or answer right away, and would rather not reject the call.

Settings>Phone>Call Waiting...If you turn this to "off", the calls will go straight to voicemail.

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AC - change incoming call alert wav files

Hi,
With CCM4.1(3)sr3a I need to change the audible alerts that AC plays when an incoming call arrives.
I've found the source files on each attendants PC (C:\Program Files\Cisco\Call Manager Attendant Console\audio), copied in a replacement & renamed it to Cisco's original file name.
However, on startup AC is copying the original files back from CCM.
If I changed the files on CCM then this would solve my problem but I can't find them.
How can I change the audio file source ?
Any help appreciated,
Paul.

The current capabilities and features of MoH include:
MoH multicast and unicast streaming service
Music streaming service for "user" hold and "network" hold
51 sources per media convergence server (MCS)
Fifty continuously looping .wav file sources
One real-time streaming source
Each source configurable as either unicast or multi-cast stream
Support for audio streaming to selected devices
Gateways (multicast only):
DT-24+No
6608Not until Seaview 3.3
VG200 (H.323)Yes with Cisco IOS. Software Release 12.2(11)T and later, enable the ccm-manager music-on-hold command
VG200 (MGCP)Yes, same as VG200 (H.323)
VG248Yes
Gateways (unicast only)AT-2/-4/-8, AS-2/-4/-8, and all other Cisco IOS. VoIP gateways, including Cisco 1750, 2600/3600, 5300, 58xx, and 72xx
Cisco IP phones (unicast, multicast)7910, 7940, and 7960
Cisco IP phones (unicast only)Cisco 7935, 12 SP+, and 30 VIP phones
Cisco IP SoftPhone (unicast only)
Maximum 250 simultaneous on-hold streaming sessions per server
Multiple server instances for application scalability
Multiple server instances for server load balancing and redundancy
G.711, G.729A, and wide-band audio codec support
Off-line audio translation utility
This URL should help you:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml

Apple USB Modem - incoming call alert

I access dial up through an Apple USB Modem. In the Modem tab of Network Preferences, I've asked my MacBook to "Notify me of incoming calls while connected to the Internet," by playing "alert sound when receiving a call." Yet nothing happens when I receive an incoming call: the calling line hears a busy signal, but no alerts, no messages, no internet interruption occurs on my MacBook.
What am I missing? Do I need a certain type of service on my incoming phone line to make the alert work? (Because I use this line for internet only, I have no Caller ID, etc., on it.) Or should I change my MacBook settings in some way?
Any advice would be much appreciated. Many thanks.

You would have to subscribe to a call-waiting service from your telephone company on that line for the feature to work.
However, if you use that line for internet only, would you be expecting voice calls on that line?

Force Android phone to play incoming call alert so...

Hi,
I just recently started using Skype on both my desktop and cell. I am using a Samsung S3 and LG Tone. One problem that I am having is missing calls when in the following situation:
1. Not at PC.
2. Bluetooth device turn on.
3. Not on a call / not listening to Bluetooth device (LG Tone).
I was thrilled with the exceptional standby battery life of the LG Tone (days) but one downside has been that now I am overriding the Android's audio output when I'm not on a call. If there is a way to change this in Android itself please let me know. I've tried changing the Bluetooth settings to turn off Media audio but that has not helped... here is how things work:
Bluetooth Media audio on:
- incoming call notification is audible on Bluetooth
- incoming call notification is not audible on phone
Bluetooth Media audio off:
- incoming call notification is not audible on Bluetooth or phone
Ideally I'd like the phone to play the Skype notification sound and have the headset "ring" since this causes the headset to vibrate as well.
Thanks,
Dave

Settings>Phone>Call Waiting...If you turn this to "off", the calls will go straight to voicemail.

Does Firefox OS have a feature that alerts or notify's you if an incoming call has been redirected or diverted to your phone (from another phone)?

Hi, Was wondering if
Firefox OS have a feature that alerts or notify's you if an incoming call has been redirected or diverted to
your phone (from another phone)?
This feature was common in basic phones and feature phones but is absent on Android, Apple
and Windows phones.
It's useful if your operating a business and want to distinguish if an incoming call is a personal
or a business call.
Cheers
Greg

Hi GregCh,
I understand that you would like a way to distinguish between incoming calls that were dialed directly to your phone number, and incoming calls that were forwarded to your phone number (from another phone).
Unfortunately, there is no such feature in Firefox OS that I am aware of. Forwarding services such as Google Voice may have settings available that would allow you to distinguish the forwarded incoming calls, but I am not entirely sure.
Please let us know if you have any other questions about your Firefox OS device.
Thanks,
- Ralph

Alerts only working half the time, phone only rings half the time on incoming calls,settings all ok

my alerts for text messages, vip emails and voicemail are only sounding half the time and same with phone ringing on incoming calls...have checked settings, all are ok, have powered phone down and back up..any suggestions why i dont get alerts and phone ring all the time?

You can use http://support.apple.com/kb/ts5180. if that does not work you have to do repair.

My incoming calls aren't showing up on my screen and I can't hear any of my alerts, notifications, etc. what's up???

My incoming calls aren't showing up on my screen and I can't hear any of my alerts, notifications, etc. What's up???

This is probably some corruption in the settings file that stores the on-screen position of the Firefox window. Could you try the steps in this thread: [https://support.mozilla.org/en-US/questions/980358 opens off monitor screen]. Any luck?

UCCX - Alert Agent with Team Info on Incoming Call

If an agent is a member of multiple teams is it possible for the agent to be alerted with incoming calls which team the call belongs to? If so, how is this possible?

I think you are confusing your terms.
A Team is a group of Agents with one or more supervisors.
An Application is the glue for one or more Triggers and a single Script.
It sounds like you are talking about a Contact Service Queue (CSQ). If so, then yes, an Agent can support more than one CSQ. In this case, you will find the CSQ name in CAD automatically.
See this screenshot for reference:
http://www.cisco.com/c/en/us/products/collateral/customer-collaboration/agent-desktop/data_sheet_c78-627272.html#wp9000303
Anthony Holloway
Please use the star ratings to help drive great content to the top of searches.

Does OVI suite alert for the new incoming calls?

I know it alerts for the new incoming SMS, but not for calls. Am I right?
But why, the PC suite do it and this is important feature for me.
Solved!
Go to Solution.

Same problem for me!!
I allways used an E52 with PC-Suite which showed me the incomming call notifications on my laptop.
Now with a new E6, I have to use OVI and there are no notifications anymore.Which is really annoying in a bussy office environment!
So please provide us with a solution, because I think you are losing a (unique selling point here).
Thanks,
Ron

INCOMING FORWARDED CALL ALERT IN IPHONE 4S

DEAR, SIRS,
I AM USING IPHONE 4S BUT IN THIS HANDSET I AM NOT RECEIVED FORWARDED CALL ALERT IN INCOMING CALL.
SO,HOW I CAN IDENTIFY THAT MY INCOMING CALL IS FORWARDED CALL OR DIRECT CALL.
PLEASE GIVE ME SUGGESION FOR THIS PROBLEM.
OR YOU HAVE SPECIAL APPLICATION FOR THIS MATTER.
WAITTING FOR YOUR REPLY.
THANKS,
JAYESH.

priteshparikh wrote:
HI
Thanks for the reply.
This is surely a phone based feature and not the carrier.
But do you have any solution for this?
Thanks once again.
It is a phone based feature, but in all the phones you mentioned previously it is only there because the ROM on those phones was modified by the manufacturer or carrier to include the aftermarket application. The Android OS itself does not provide the feature, but 3rd party apps, which can be bundled into the Android ROM do provide it.
Even if an Android phone does not come with it, you can add the app ("Forwarded Call Alert" by Georg Lukas) but it may not work on some phones if the default ROM has certain switches/features disabled (READ_PHONE_STATE and READ_PHONE_LOGS switches). For example, it reportedly does not work on the original HTC Desire, but does work on the HTC Desire HD
iOS on the iPhone does not provide the feature, and since no 3rd party app can access the basic phone features of the iPhone, I don't see how a developer could write an app to do it.

I can't get skype to alert me of incoming calls/videos/messages on my apple device

I can't get skype to alert me of incoming calls/videos/messages on my apple device, unless I have the app open in front of me.I have tried to contact different microsoft help desks. I have checked all my settings and have looked at all the help forums available and now am turning to you.Isn't it possible to be notified of incomming calls/videos/messages when my phone is in standby mode? Any help?

I'll assume you have allowed notifications from Skype turned on both in the device settings and in the app settings.
The only other thing I can suggest is checking that the conversations have not been muted by the app (go into the conversation, tap ..., tap notifications and make sure notifications are on) as the iPad version has a nasty habit of doing this without warning.

IPhone 5s incoming call rings on both headsets and speaker while headsets plugged in

Why my iphone 5s rings on both speaker and headsets in incoming call, while the headsets plugged in the phone?

Hi Lucasethio,
That is expected behavior on a non-muted iPhone. If you mute/silence the ringer with the side switch, you should still hear the ringer through any plugged in headsets as well. You may also find the following article helpful:
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
Regards,
- Brenden

Iphone 5: Incoming Calls won't go through.

Hello everyone,
I purchased the Iphone 5 about 1-2 weeks ago and so far i love it. However as of recently i've been expeirencing a few issues where incoming calls won't go through.
I'll try my best to break it down:
Someone calls me.
Phone "rings" on their side.
My iPhone doesn't ring.
I get no notification of a missed call, and maybe a few minutes later i'll be alerted to a missed call or a voicemail.
I've tested various things that i assume would cause the issue, but so far none of them seem to be the case.
I even went to Verizon (a few minutes ago actually) and they did a soft-reset (pretty much what i did prior) and soon as i got home i called the phone and nothing went through. I waited about a minute, called again, and then i rang. However seconds later i tried calling again, and it didn't ring.
Also it happens are random times. First insident was a few nights ago around 10 PM. Then again a few days ago around 3 PM and finally this morning around 8-8:30 AM.
No my "Do not disturb" isn't on.
I have good (if not great) connection.
At home the phone is always on WiFi
Yes i've tried turning off LTE.
Yes i've done a network reset.
Yes, phone is up to date.
One question i have is could it be only having this issue at my house? I have no way of testing if it only happens at my home (cause no one really has that kind of time to waste with me lol) so i'm not sure.

I want to ensure those important calls get through Huxable! I understand why you are concerned!
My first recommendation would be to make sure you are power cycling the device(turning off and on) at least once a day. This allows the device to refresh with the network and update the tower information on 4G handsets.
Second, it will definitely be valuable to test the device in different locations to determine whether it is a location issue versus an equipment issue. If this happens in multiple locations for example, it is likely device related.
If you find the issues occur mainly inside your home, the network extender accessory is an excellent option to boost indoor signal strength.
http://bit.ly/AKkC
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

HT4623 my iPhone can call out and receive text messages and emails but is not receiving any incoming calls

my Iphone can call ut and receive text/email messages but is not receiving incoming calls. What is your thought?

Hi Baileyfour,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
There are two places where vibrations can be set.
One is the Settings > Sounds
The other area is Settings > Notifications
If you have an app set to Alert, it may have a vibration set for it.
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
I hope this information helps ....
Have a great day!
- Judy

TS1630 My iPhone 4s no longer has an audible ring for incoming calls?

My phone no longer rings to announce incoming calls?

I too have no audible ring for calls, no sounds for games, text alerts, etc. I do not have the silent switch turned on. This occured last night while playing Words for Friends. I've checked sounds under settings and sounds is turned on. Any solutions?

Incoming call alert

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