Incoming calls are going directly to Voicemail, Iphone 5S

I switched phones from an Iphone 4 to this Iphone 5S and my incoming calls are going directly to voice-mail and not ringing the phone. The only app I downloaded that is different from my Iphone 4 is the GroupMe app, but I don't know if that is necessarily the cause. Anyone have a suggestion? thanks

Hi,   I don't know if this info will help many, but for a few it may. I had this problem over the weekend. Called Tech Support 2x, they tried everything, resetting,, *73, *228, *900 , there were no "do not disturb" settings, etc.   They prepared a work ticket for the next level of help.
Meanwhile, I couldn't figure out what changed all of a sudden. I knew I had no calls coming in after accessing my voicemail. I looked at my recent calls and noticed i had dialed a *83 prior to the voicemail *86. Fat thumbs. I remember years ago, having the features of *83 for do not disturb and *84 to stop the feature.   Just for giggles, i dialed *84, tried from another phone calling my number and WHOOLA, it came thru.
If anyone has these issues, try the *73 first. But just for the heck of it, do *84 as well. Takes half a second.   If those dont' work, then call Tech Support. I wanted to share to help at least some of you as I understand the frustration of not having incoming calls. I even called Tech Support and shared the info. As this was not an option given to me from Tech Support, but then again, i don't believe *83 or *84 is offered anymore. I just dated myself, but hope it helps others !

Similar Messages

I can call out but all incoming calls are going directly to VM with no signal that I missed a call or have VM. I can send/receive text messages from other iPhone/iPad/iTouch users, I am assuming this is really "iMessage." Is it apple software?

I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Iphone 5 goes direct to voicemail

Why does my Iphone 5 goes direct to voicemail?

By sliding your finger from the bottom of the screen up you can change settings. A display panel appears and various options are available (airplane mode, blue tooth, volume, etc) I occasionally do this inadvertently and quickly slide it down. If you happen to touch the crescent moon symbol in the process you will activate the Do Not Disturb feature. I also did this. By simply touching it again you can deactivate it. The background behind the crescent moon is white when activated and grey when deactivated.

I call my wife's I phone it goes directly to voicemail. I call right back it goes through

I call my wife's cell phone (verizon - Iphone) from my Iphone 5s (AT&T) it goes directly to voicemail. I literally call right back and it rings through. This does not happen to anyone else I call or to anyone else who calls my wife.

This support document should help explain Do Not Disturb. Depending on her settings, yes, the second call within a specified time period will go through. Use Do Not Disturb on your iPhone, iPad, or iPod touch - Apple Support

Incoming skype calls are not ringing on my iphone

incoming skype calls are not ringing on my iphone. It used to work but now doesn't. I can't find anywhere in the settings to fix this.
Any suggestions?
Solved!
Go to Solution.

Ever since iOS5 the ringer and display does not work. No notifications.
I live in a gated community and the gate is assigned to my Skype number. I also have clients who call me and they aren't getting through.
If I have to purchase a land line, I will sue in small claims for the cost of the service and loss of service.
Do not waste anyone's time with cookie-cutter answers.
My Skype isn't ringing nor shows up on the screen ever since iOS5. You should have been working on this with the developer packs.
I've deleted and reinstalled 3x. It is running. Volume is correct.
This is outrageous as I pay for Skype and am thinking of canceling and demanding a full refund.
You are pushing things towards class litigation here in the US. There is no excuse.
Microsoft now owns Skype. They are a US corporation and are liable.
iPhone4
iOS5
Skype 3.5.117(3.5.0.117)
Notifications: Sound ON Alerts ON
Volume is at 100%
Ringer is at 100%

All Incoming calls are 'Unknown'

About 6 days ago all my incoming calls are coming in as 'Unknown'. Also my phone calls to my friends/relatives were showing up as 'blocked' or 'private'.
I was on the phone with at&t and they said all my settings were fine. They put me through to apple support and we did a reset of settings on my phone and that resolved my outgoing calls as showing up as 'Blocked/Private' but STILL all my incoming calls are showing up as 'Unknown'. VERY frustrating. What is weird though all my incoming text messages know the name of the contact...why would this not work for phonecalls. ANY suggestions at all on how to resolve? I really don't want to have to try and reset all my default settings again on my phone, but if another attempt at that is suggested I guess I'll try. Please advise.

I have a similar problem although it's only with some numbers showing up as "Unknown". I went to the local Apple store and a busy Genius said it ws an AT&T problem. So I spent an hour on the phone with an real good AT&T tech. 866-700-2105 gets you right to iPhone tech support. He said it was a iPhone issue. So I made an appointment with a Genius. We put my SIM card in a new phone - same problem. I had a person call, whose number shows up as Unknown on my phone call the Genius'iPhone. Caller ID shows the number. So we think it's my SIM card. Off to the AT&T store for a new SIM card. With a new card - same old problem. The ball is back in AT&T's court. I bet you thought there would be a solution here. Sorry.

Incoming calls are being blocked

Some of my incoming calls are being blocked and when I try to answer them they go to voicemail. I can't seem to find a reason for this and I have not found a way to stop this from happening. Sorry I have a iPhone4 with the latest software and firmware.
Thank you
Regards
dennisl

Either the tower you are connected to has no channels available, the MTSO it connects to is overloaded, or you have 3G turned off or it isn't available where you are located. While 3G supports simultaneous voice and data EDGE does not, and data takes precedence. So if you are using data at the time someone calls you the call will be diverted to voicemail.

No calls are going through or coming in, also my sms/mms does not work the only thing that seems to be working is mobile internet anyone help???

No calls are going through or coming in, also my sms/mms does not work the only thing that seems to be working is mobile internet anyone help???
When I try calling someone it beeps twice and says 'call failed' also when someone tries calling me it does not come through. Also SMS/MMS cannot be sent or recieved. Only mobile internet is working
iPhone 5s
ANYONE HELP???

Restart your phone by holding the power and home button until the Apple logo appears. If that does not solve the issue contact your cell provider so they can resolve the issue.

Today i updated my i phone 4 to new update IOS 5.1 and now when incoming calls are coming in my phone is not ringing and i have no click noises on my keypad.

Today i updated my i phone 4 to new update IOS 5.1 and now when incoming calls are coming in my phone is not ringing and i have no click noises on my keypad.Even though i have been into my settings to check if on. can anyone help?

Have you checked your sound prefs after you updated the OS? It's possible they got changed during the update.

UC520 SIP trunk unable to make outgoing calls, incoming calls are ok

I have an new SIP trunk set on an UC520 and the incoming calls are ok, but the outgoing calls are getting an busy tone(not working).
The bellow trace is showing that the cause is "No route to destination (3) ". The question is this route has to do with the firewall(ip routing) or with the voice translation rules?
001866: //3439/91242E51926F/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x843CE50C
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 0777777777 <- main sip number
Called Number            : 0888888888 <- called number
Source IP Address (Sig ): 0.0.0.0
Destn SIP Req Addr:Port : 0.0.0.0:0
Destn SIP Resp Addr:Port : 0.0.0.0:0
Destination Name         :
001867: //3439/91242E51926F/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 3
Disconnect Cause (SIP)   : 200

Hi Emil,
I've added bind control and media interface but outgoing calls are the same blocked, strange thing is that the cause is still no route to destination (3)
but
UC_520#show sip-ua status
SIP User Agent Status
SIP User Agent for UDP : ENABLED
SIP User Agent for TCP : ENABLED
SIP User Agent for TLS over TCP : ENABLED
SIP User Agent bind status(signaling): ENABLED 10.10.10.5 <- fa0/0 IP address
SIP User Agent bind status(media): ENABLED 10.10.10.5 <- fa0/0 IP address
SIP early-media for 180 responses with SDP: ENABLED
SIP max-forwards : 70
SIP DNS SRV version: 2 (rfc 2782)
NAT Settings for the SIP-UA
Role in SDP: NONE
Check media source packets: DISABLED
Maximum duration for a telephone-event in NOTIFYs: 2000 ms
SIP support for ISDN SUSPEND/RESUME: ENABLED
Redirection (3xx) message handling: ENABLED
Reason Header will override Response/Request Codes: DISABLED
Out-of-dialog Refer: DISABLED
Presence support is DISABLED
SDP application configuration:
Version line (v=) required
Owner line (o=) required
Timespec line (t=) required
Media supported: audio image
Network types supported: IN
Address types supported: IP4
Transport types supported: RTP/AVP udptl

All my incoming calls are coming up as unknown, even though they are not blocked?

All my incoming calls are coming up as unknown, even though they are not blocked? Any help much appreciated!

We didnt Still happens to some numbers!

After my last update, my iphone 5 doesn't ring when a call comes in, it goes directly to voicemail

I just installed the latest update to my iPhone 5 and now all my calls go directly to voicemail. Help needed.

Hello LoisJane,
It sounds like your phone is sending calls directly to voicemail and will not ring. It seems to me that Do Not Disturb may be enabled. Take a look at this info about how to set that up:
iOS: Using Do Not Disturb
http://support.apple.com/kb/HT5463
You can use the Do Not Disturb setting to silence calls, alerts, and notifications.
To enable, tap Settings > Do Not Disturb. When Do Not Disturb is on, a "moon" icon will appear in the status bar.
To make changes to your Do Not Disturb settings, tap Settings > Do Not Disturb.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Iphone 4S; Phone & audio piece; Incoming calls are NOT routed automatically??

When I dial out; no problem the calls automatically goes through ear pice.
When I get incomming calls the call goes to phone, not even to the speaker in in the phone. So I have to
1.Slide the bar (then first realizing (again) dam: I hear nothing)
2. Choose the box for speaker options
3. Choose my blue ant piece..
By then some callers think I am not picking up or there is somthing wrong..!
My 3 colleaguers have same phone and no such problems. We are at a loss and I could not find reply in community groups. There was note about Iphone 5 and not correcting to Car speaker automatically. This was noted as a softwre issue Apple might address in next version. But since my colleagues do not have problem with their Iphone it must be either my settings or a weird fault with my phone.
One of my collegues have same ear pice as me, so the issueis not that either.
Is there some weird setting I need to fix to correct the problem?
Thank you

Are you able to make calls? I would try a couple different things -
1. Try doing a double hard reset - Press and hold home button and the sleep wake button at the same time until the screen displays the slide to shut down red button. Continue pressing and holding both the buttons until the screen goes black and then the apple logo flashes up. Continue pressing and holding both the home and sleep wake button beyond this point until the screen goes black again. At this point, let go of the home button and press once the sleep wake button as you would to start your phone. See if this double hard reset helps clear out any cache.
2. If this fails, I would try restoring the phone as a new phone in iTunes. Backup your phone before this so that you dont lose your contacts, etc. You can do a couple test calls once the firmware is installed before setting up the phone, data, apps, etc. If it looks good, try restoring your phone from an earlier backup.
If everything fails, call AppleCare or see a Genius in the store.

4 iphones later and still goes direct to voicemail

Hi
My iPhone 3G has problem where calls, not all, but suddenly go direct to voicemail. Full signal, and in different locations. I can then not call out - just long silence then beep beep beep. I am on 02. If I restart the phone it often does clear the issue but I only know I am missing calls when someone calls me on my spare phone!
I have now been through 4 iPhones, two sim cards and even closed down the account and started again with new number and it still does it. I have to carry two phones so people can call me - it is ridiculous and 02 can not find any faults.
Help!!!!

I'd love this lady's name at O2, thanks. I was offered 2 weeks free service by one guy, but I nearly spat in his face...
I'm at a loss of what to do - I love the iPhone and everything else which isn't O2 related (voice calls, SMS, voicemail) seems to work perfectly. It's interesting that you're East London too - can we narrow it down further? I live in Limehouse and work in Shoreditch. It's worst in Shoreditch, but also happens in Limehouse (as it is at the moment).
I do also have the long wait to phone out problem sometimes. I also get dropped calls more than I should. And text messages sometimes take an age to send. But the most annoying thing is the 9 times out of 10 that someone tries to call me that it just goes through to voicemail. This is compounded by the length of time it takes voicemail and SMSs to get delivered to me.
Btw, this is the other, similar thread:
http://discussions.apple.com/thread.jspa?threadID=1952845&tstart=15
And to answer all the obvious questions people ask:
• yes, have tried soft reset
• yes, have tried hard reset
• yes, have tried reboot (helps initially straight after, but 5 mins later issues return)
• yes, have tried resetting to factory settings
• yes, have tried setting it up as a completely new iPhone (using iTunes)
• yes, have disabled call forwarding (did again seem to work better for a while, but issues return)
• yes, have replaced iPhone
• yes, have replaced SIM card
I haven't tried the 3G switch off - but as Stanley says, that renders all the good reasons for having an iPhone almost redundant.
Very, very annoying.

My Apple iphone 4 does not ring it goes directly in voicemail. How can I change this?

I have a Apple i phone 4, lately when someone calls me the call goes directly into voice mail. I don't hear the phone ring. How can I change my settings to hear a call, before it goes into voice mail? Thank You Beverly Schroeder

You have not told us which version of iOS you are running.
If your iPhone is reasonably current with its iOS, you can do Settings > Do Not Disturb = "Off"

Incoming calls are going directly to Voicemail, Iphone 5S

Similar Messages

Maybe you are looking for