Incoming calls - phone not ringing

Hi All,
My landline phone doesn't ring when there is an incoming call. If I test it with my mobile, I can pick it up and the call connects. Outbound calls are also fine. This makes me think it's the ringer signal which isn't getting through.
I have tried the test plug in the main line box (main socket) with an old corded phone which I know works fine elsewhere. I still get no ringing. I have done this with everything else in the flat dis-connected.
Does this mean the fault lies in the main line box and is therefore BT's issue to fix? If so will I be charged for a call-out? I'd like to work those out before getting an engineer out!
Many thanks,
David

Diaaav wrote:
Yes I tried putting the filter in the test socket and still no joy.
So it sounds like a BT problem I'll have to get an engineer out for? Will I be expected to pay for that?
Thanks!
Have you tried it without the filter? in case the filter is at fault.
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