Incoming email says "Unsupported file type"

I keep getting emails which say "Unsupported file type" and will not display the actual message. How do I find out what I need to download to be able to read these emails?

Forgive me, but I'm not exactly tech savvy. When you ask for the email app, do you mean the provider - which is Cox? And the problem only happens on opening emails from one regular source.

Similar Messages

Bookmarks back-up on flashdrive says "unsupported file type" when try to open

I followed the Help directions for backing up my bookmarks. But when I try to open the back-up file from a flashdrive, it says "unsupported file type." Also, when i save the back-up file to the desktop, it never gives me the option to choose that back-up file when I try to restore. Thanks!! :-)

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup. 
You can check that via the right-click context menu of that file and open the Properties. 
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" 
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.
A JSON backup starts with: <nowiki>{"title":"","id":1,"dateAdded":</nowiki>
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>

Trying to import dvd into iDVD,it says Unsupported File Type:Unknown format

Hi there,
I just had a home movie transferred from vhs to dvd. Now I am trying to import it into iDVD and when i try to the message appears : Unsupported File Type :Unknown format
Logical Volume Identifier/VIDEO_TS.
I wanted to put the home movie to music (it allowed me to import the song, not the video).
It says the kind of file is UNIX Executable File.
Any help would be appreciated.
Thanks.

to do this you would first need to convert the DVD (mpeg 2) to QT so you can import to iDvd which btw involves a quality hit. There are apps out there that can do this at a marginal level ... for example:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.products.htm

I just reinstalled windows and when I restore Firefox bookmarks it says "Unsupported file type". My bookmark is in JSON file type. I restored it via Bookmarks Organize Bookmark Import and Restore Restore Choose File. What's going on?

Please help me.

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup. 
You can check that via the right-click context menu of that file and open the Properties. 
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" 
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links. 
A JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>

I backed up my bookmarks but it is now saying unsupported file type even after i made sure it was the right file type.

I made sure the file type was right just like the instructions said yet it refused to restore the bookmarks. Please help!

Try to rename the file and add a .json file extension and then check the properties again. 
If you didn't specify a file extension while saving the JSON backup in Firefox then the file extension is empty and that will give you that error.

"Unsupported file type" error Msg on received email - DX2

I get an "Unsupported file type" message instead of the intended msg on some of my emails. Just what does this mean and how do I fix it?

JR39 wrote:
I get an "Unsupported file type" message instead of the intended msg on some of my emails. Just what does this mean and how do I fix it?
Hi JR39,
The error message outlined in your post indicates that your email message includes a file that is not compatible with any of the applications included in your phone. You may look for a compatible third party application that will allow you to read/access the files in question.
Please note that Verizon Wireless does not recommend/support any 3rd party applications and if you encounter any issues with a 3rd party application you will need to contact the application's developer for assistance.

Unsupported file type (.mov)

I am using Adobe After Effects CS4 (9...)
I am trying to create Andrew Krammer's ,,crumble" effect (http://www.videocopilot.net/tutorial/procedural_crumble/)
If you skip at 23:44 you will see that he is adding an imported .mov file.
Everytime i try to import a .mov file, i get the following error: After Effects error: Can't import file "NAME.mov": unsupported file type or extension. ( 0::1 )
I think I have what I need: QuickTime 7.7.1 (it's the latest version I found, right from Apple's website)
(I don't know if this really helps:) When i click File>Export> QuickTime is disabled, not selectable. It says: QuickTime 7.4.1 or later required (even though i have 7.7.1)
I do not really want to convert the .mov into anything else because I saw that the .mov file (from Andrew Krammer's video) don't display the background, only the dust (in my case). Other video types DO display the black background. The files I try to import to AE work (they can be opened with QuickTime, no errors)

What is your OS? After Effects requires QuickTime. Is your AE up to date?

Red Box - Unsupported File Type - Large Tiff - Large Scans - 10,000 pixels

Hello All,
I am a user of Aperture 2.1, and I have grown to love the program except for one major issue. Large files that are imported into the program are simply unsupported.
I scan 6x7 medium format negatives (8649x10712 @ 530.2 megs) and 4x5 negatives (very large drum scans) into my system (new 8 core, 12 gig ram, 512 meg vidcard, 10.5.2) and the issues begin. A thumbnail is properly built. Once the thumbnail is selected, and a preview is built, the image appears briefly and is replaced by a red box soon with the text "Unsupported File Type". If I change views to full screen all I see is a red box with the same text. Ie. I can't work the image.
The files are perfectly fine. I work them in photoshop cs3 no problem, and I can view them with quick look preview no problem.
This is highly frustrating as I work primarily in larger formats and create large prints!
It seems like the bug occurs in files that have a side larger than 10,000 pixels. This is a massive issue to large format/panoramic workflow!
I have called Apple tech support and the techs claim ignorance. That could mean they do not know of the issue which does not bode well for a solution. I'm in the dark. Please shed some light!
Three questions:
Is anyone else experiencing these issues?
Is there a workaround that doesn't involve cutting file size?
Has there been any acknowledgment from Apple support regarding this issue?
I am most frustrated as Aperture is billed as a professional product, but it is unable to keep up with the demands of a working fine art photographer.
Awesome product but needs some adjustments!
photofl0w

William, thanks for your input, but I feel that your position avoids the primary issue. Aperture is a Digital Asset Manager, and as such, should be able to manage digital image assets.
From Aperture's Webpage: "See how Aperture lets you import, manage, and enhance your photos in one simple, integrated workflow." It says photos, not Raw photos. In fact, I'll take it one step further, in the tutorial CD that came with 1.5, the narrator mentions the 16-bit workflow in Aperture with Tiffs, more than once.
I purchased Aperture for management and integrated workflow. Apple states: "Now it’s even easier to cull through shoots, enhance images, manage massive libraries, and deliver stunning photos." No where does it say that the functionality of the program is limited to RAW files. Ie. Apple never mentions that Large .tif files are not supported.
I have 6x7 and 4x5 Scans, Masters, Working Images, Print files and Web images that I would like to organize, stack, label, rate, view versions simultaneously on my second screen, sort, arrange, and keyword. The program's basic functionality is thwarted by an issue that Apple has not owned up to.
If Apple had mentioned in its literature that large .tif's weren't supported I would not be posting this, as I would not have purchased the software. But nowhere, not in phone conversations with Apple Techs (3), not on their own Forums where other end users have hit a massive workflow brick wall, and not even after I mentioned to a One on One guru, has Apple said, oh, yeah, we are aware of it and working on it. There is no transparency here.
Now, I have purchased Aperture, learned it, and imported thousands of files into it. I like the program as I have seen it function with smaller files perfectly, but this large file issue needs to be overcome.
Regarding editing images, yes I use photoshop for the majority of my post-production. I then use a finely tuned Colorburst Rip on a nice Epson for my Fine Prints. Those are the functions of the respective programs. Aperture is a DAM, a program that among other things allows the end use to manage their files effectively and maintain a strong workflow.
Regarding space - esata is a beautiful thing.
photofl0w

Can no longer send pictures in text that I once did. "Unsupported file type"

The other day my phone began saying I could not longer send pictures in MMS. Pictures I sent the previous week are now an unsupport file type. They are .jpg and .pngs. I have to take a screenshot of them all now, crop out the excess stuff, and then send them.

Taking a screenshot or cropping will tell nothing .mov or .wmv format for example looks the same, one is supported by Apple QuickTime the other with Microsoft Windows Media Player, it's all in the codec. What is the exact file type? Or in what format were they saved and with what?

File open error: unsupported file type Mpeg Streamclip

having a problem... I am using mpeg streamclip to convert vob files from a dvd. the problem is that the program says that the first vob file is an unsupported file type. I know that this is not true. The DVD plays, and the remaining vob files are opened and processed by the program correctly. Any advice or suggestions?

I am having the same problem. The first VOB file in the sequence will not open in either Streamclip or Quicktime. This is not the menu display image, but the first chunk of the video (the menu image actually will open). All the ones after it can be opened either individually or joined as a group.
The DVD plays fine on the mac and also in the regular DVD player. Any idea if this is perhaps some equipment fault when the DVD burner "finalizes" the disk? Am using a combo VHS/DVD-R unit. It is not super high-end, but then neither are these old home videos I'm converting.

Unsupported file type

I have a Droid Razr but I need some assistance. The phone has the Kindle App which I have no problem with so long as the book was directly from Amazon. The problem I have is that I get most of my books from other book sites and would love to be able to read read them on my phone. When I email the book to myself to download it to the phone, the attached book has the message "Unsupported file type" and I am not able to download the book at all.
Does anyone have any information about this and how I can get MOBI books loaded onto the phone? I have convertrd the format to PDF in Calibre and can download those and then I put them into the Kindle folder. I can then open them using the Kindle App. But in the Kindle app you don't have any of the options you would have if the book were bought from Amazon.
Does anyone else have this problem or know of a way around this? Thanks much for any advice

I just think it's odd that if I get an email with a book attached, the
attachment shows Unsupported file type. And then you can't do a thing with it.
You don't even get an option of any kind. I think at this point I am going
to forget even trying to use Kindle on the phone. I don't want to have to
go to all the hassle of connecting it to the PC. The only time I would want
to use it on the phone would be if I was traveling and received a book, it
would be great to just be able to download it to the phone.
In a message dated 2/26/2012 10:29:24 A.M. Eastern Standard Time,
[email protected] writes:
(http://community.verizonwireless.com/)
(http://www.verizonwireless.com/b2c/index.html)     (http://www.verizonwireless.com/b2c/explore)
(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho
pIndex)    (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)
(http://support.verizonwireless.com/clc/)
Re: Unsupported file type
created by amyrg (https://community.verizonwireless.com/people/amyrg)
in DROID RAZR by Motorola - View the full discussion
(https://community.verizonwireless.com/message/787139#787139)

Unsupported file type: broken reference movie in ...

This happened to me today, and I wanted to record this for search engines to find. It's probably a rare event and hopefully, dear reader, it will not happen to you.
So I import my FCE movie into iDVD, and iDVD tells me, "Unsupported file type: broken reference movie in (filename)", and won't import it. Okay, this movie is not self-contained, so let's export it again and see if that fixes things. No such luck. Other things I tried which did not help:
* Exported movie both as a self-contained movie and a not self-contained movie.
* Tried cleaning all FCE render files and rebuilding.
* Looking through system logs with Console app.
* Quit/restart iDVD.
* Rebooting.
* Seems that a LiveType fragment in FCE was not rendered completely for some reason. I drill down to find the red-lined unrendered fragments and render them. Then I drill down futher and find more. I render them all.
After a while, I notice that QuickTime Player can play the movie just fine, and I begin to doubt that I understand what "broken reference" means.
I finally try exporting the movie from FCE to a different filename. iDVD is OK with that! What's in a name? Something has remembered that the filename itself is bad. Must hunt down the cause....
Looks like some bad data is stored in the /Users/YOUR-NAME/Library/Caches/com.apple.idvd plist. It says the 'isValid' property for this filename is 'No'. That can't be good. I removed the entry for the troublesome filename with Property List Editor (developers have this) and restarted iDVD. That fixed it!
Those without Property List Editor can delete com.apple.idvd -- it's a cache, and iDVD will create a new one. Actually, a better practice is to rename the file until you're sure you haven't seriously broken iDVD.

I'm thinking I likely would have deleted both preference files. The one for iDvd as well as FCE and then started over with a fresh export of the QT ref. movie from FCE => iDvd
com.apple.iDvd.plist
com.apple.FinalCutExpress.plist
That is i'm guessing this is the correct plist for FCE since mine reads:
com.apple.FinalCutPro.plist
lastly, i'd do this:
click here:

Cannot save e-mail attachments that are "unsupported file type"

I regularly get messages with special files for use in the field. These are special data files we use to program specific systems such as fire alarm, security, health care, life-safety... When I receive them on my Droid Razr, they show up in the message as an "Unsupported file type". I do not understand why I cannot save the attachment to the phone's internal memory or SD card for access when I connect my computer. The file extensions we use are specific to the system on which we are working. Why can I not save this attachment? I tried renaming the attachment to ".zip" but I get the same message on my phone when I receive it.

I have used an application called "Download All Files" from the Play Store (formerly Android Market) to allow me to download any kind of attachment in emails. Give that a try and see if it works for you.
https://play.google.com/store/apps/details?id=com.hwkrbbt.downloadall

FCP to iDVD: "unsupported file type"?

Anyone know how to resolve this? I exported a 63 second FCP video out in numerous ways: QT self-contained; QT not self-contained, and QT Conversion with the following compression settings: H.264, Video, and uncompressed 10-bit 4:2:2. I opened iDVD and whether I drug the file into the window or imported it, each time I got a message saying "Unsupported fiel type: Video is over 90 minutes
I have no idea what this is about and do not know who to correct for it. Do you? Thanks so much, Peggy

I had the same issue and after 3 hours of trying to figure out how to tix it, I quit iDVD, restarted the computer, and voila, it worked. Go figure.

How can a .mov be an "unsupported file type"?

I've saved a PowerPoint presentation as a .mov and it plays fine on its own (as a quicktime movie.) It also shows up as availabe file in my "movies" pane. However, when I try to drag it into a drop zone, I get the following error message: "Unsupported File Type: Unknown Format" but it's a .mov file!??
What's going on?
MacBook Mac OS X (10.4.8)

I'm going to answer my own question so others may benefit
After some serious thinking I did the following and it worked: I imported the .mov file (in this case a PowerPoint presentation) into iMovie where it became a simple clip, then saved that as a new .mov, and now it's suddenly recognizable to iDVD! Simple, huh? I bet it works with all kinds of "unsupported file types" as long as you can get them into iMovie...
MacBook Mac OS X (10.4.8)

Incoming email says "Unsupported file type"

Similar Messages

Maybe you are looking for