Incoming gif attachments don't open

The incoming gif attachments open as icons with no content.

Welcome to Apple Discussions!
I believe with Leopard, animated GIFs support was discontinued in Mail. It might be an animated GIF you are trying to load.
Message was edited by: a brody

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MATLAB attachments don't open in TextEdit

I understand how to set applications for types on a Mac. However, there is a problem.
When I receive an email with a .m file (MATLAB), it should open in TextEdit (on a Mac) because that is the application I have set on my machine. I have also set unknown types and plain text to open using TextEdit. But Thunderbird opens a copy of the email message in another window and includes the .m file as an attachment. It seems to ignore that the default application is set to TextEdit.

If you open Preferences(or AppMenu/Options/Options)/Attachments/Incoming, is there an entry for .m content type files? If so, delete it by clicking the Action drop-down, OK, restart TB, double-click (Open) a .m attachment, and set the default application for .m files; if TextEdit isn't displayed, click the 'Open with' drop-down, Other... and browse to the TextEdit program.
On my Win 7 system, the default text editor is already offered as the default program for opening .m attachments, and the attachment is displayed inline as plain text.

Attachments don't open in PDF review

Hello,
I cannot open any of the attachments in my PDF shared review (I use Acrobat X). All our reviews are stored on a sharepoint site, btw.
I see all the attachment icons (paperclips/push pins) but when I double click on them (or right click, 'open file'), nothing happens.
I checked the 'attachments' folder that is automatically created when you start a shared review, and it shows all the attached files (in .bin format) just like all my other reviews, however for some obscure reason I can't open them in the review. Could someone shed some light on this?
Thanks for your help

We have released a patch for the comments missing issue caused after the updation of Acrobat/ Reader 11.0.09.
Kindly refer to the document and download the patch from: http://helpx.adobe.com/acrobat/kb/11009-missing-comment-or-hung.html
Regards,
Rave

Document attachments don't open when tapped on iphone

I've recieved docs in my email (not outlook, just hotmail, outlook another nightmare)but can't open them. The file names are supported; excel and word docs both cases. I tap them, the phone behaves as though its looking for something and then nothing appears, no document, no icon, no nothing. The phone has been synced but not set up with my email account, other than just reading my hotmail account from the browser.
Is there a step I'm missing? Do I need to do something in settings for email to make this work?

Yes, after you have selected them to download, after they download you must touch the screen again to open them.
That's it!!

Attachment don't open en previewer is not working in Outlook 2013

When i get office attachments in an e-mail in outlook 2013 on a windows 8.1 pro.
The attachments don't open. And the previewer of outlook tels me that the content can not be previewed.
Any one any idea what can be the solution to open and preview these documents?

Hi,
Did you get any error message when you try to open attachments?
What's the file type of the attachments? Can you open and preview a Word or Excel attachment in Outlook? By default, Microsoft Outlook 2013 blocks potentially unsafe attachments (including .bat, .exe, .vbs, and .js files) that can contain
viruses.
In addition, please try to clean out the Temporary Outlook Files folder to check if it helps. See:
http://www.howto-outlook.com/faq/securetemp.htm
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

How can i get thunderbird to send incoming gif files to google chrome?

The default for processing incoming gif files is to send them to Microsoft Internet Explorer. I don't use IE, but I do use Google Chrome. However there is no option for sending incoming gif files to Google Chrome in the Use Others popup, and I can't determine where Google Chrome is located so I can't find in when I press Browse.

A gif file is an image file, so you can just set it to open using a suitable program like Windows Photo Gallery, but it only shows a gif image. If the gif is animated then it will not show as animated. So, MS try to force you to use IE as I believe if you have Win7 or 8, MS did not provide any of the older eg: vista programs for seeing 'animated' gifs (I do not have those OS, so if I'm wrong..sorry)
You could download and use this program:
'''http://www.irfanview.com/'''
If you really want to use a browser for this instead:
Try browsing for it under:
C:/ Users > Your user name > Appdata > Local > Google > Chrome > Application > chrome.exe

Outlook 2010 corrupting incoming pdf attachments for one user

I have one user here that is having incoming pdf attachments get corrupted in Outlook 2010. When she tries to open the file, it gives
the error "Adobe Reader could not open filename.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)." I can open the pdf files in her
webmail, and I also installed another mail client which can open the same email attachment fine. It is obviously something about Outlook 2010 that is corrupting the pdf. I have a comparison of email headers from a good email and a corrupt email, as well
as a comparison of the content of a good pdf file vs a corrupt one. The corrupt pdf is all zero's. Any input on this would be greatly appreciated. Thanks for looking!

Hi,
Please try to save the PDF file to local and then double-click to open it if you haven't tried this.
Also make sure the user has installed the latest version of Adobe Reader.
In addition, did the user get the PDF attached email from an online mail interface? If so, please try to send the user an PDF attachment email using Outlook to check the result. Some email providors (especially web email) encode the PDF's for a faster
transfer but when they are received at the other end, they aren't recognized as a PDF so they get corrupted. See:
http://forums.adobe.com/message/1943262
Regards,
Steve Fan
TechNet Community Support

Scheduled Webi Reports Don't Open on iOS's MS Exchange Mail

Hi all,
I am not sure if this is the right place to write this post but I will try anyway.
We are using BO 4.0 SP6 and schedule webi reports as attached xlsx of pdf in e-mails.The problem is that the attached pdf's and excel files don't open right away in iPhone's native mail application when using MS Exchange. A tiny question mark shows up on the top corner of the attachment and when you tap on it, it asks which application to use to open it. We can choose iBooks app for example to view the file. We would like the attachment to open right away as we tap on it as it does usually.
Here are some test results:
-We have observed this issue on iOS 8. However, there are rumors that it started with iOS 7. Same rumors suggest that it would work fine before iOS 7.
-We use iOS' native mail application with a MS Exchange account set up.
-We have also tested it with a gmail account set up next to the exchange account. The attachment opened with no problem.
-If someone forwards the mail received from the BO server, to another exchange mail, the attachment opens just fine.
-We have no problem opening other exchange mails with attachments on mobile.
We suspect, the exchange mail can't confirm the sender address thus can't trust the attachment if it is really a pdf-excel file. So we tried scheduling the webi report with a valid mail address in the sender information box but it didn't work.
Has anyone came across such a problem?
I know this issue involve SAP, Apple and Microsoft and each one will point the other for the blame. But any help will be appreciated.
Thank you

Hi Emre,
Though this appears on Mobile, this belongs to Webi Product team. As the schedule of Webi reports and the email output would be controlled by them. They can work with Apple to identify the cause and fix the defect. Hence, you can post your question in SAP BusinessObjects Web Intelligence
I would also recommend that you contact Webi Product Support through the official channel http://support.sap.com/incident
Regards,
Ashutosh

Pdf email attachments won't open

After upgrading to IOS 7 the pdf email attachments are not opening...just says "loading" and never loads.

Hi DVFFTI,
I'm not sure from your description if you're having the same problem I was having.
In my case, PDF attachments would only display as a single image of the first page of the PDF.
The only option I had was to Copy or Save the image. I couldn't open a preview of the full PDF in Mail or tap to 'Open in...' a different app.
Turns out that I had too many apps on my iPhone that can read PDFs, for example, Dropbox, Evernote, iBooks, Kindle, etc. even a Canon app for remote printing.
Removing one of them fixed the issue for me.
I remember this happening before and seeing other threads about this, so I don't think it's specific to iOS 7.
Give it a go and see if it fixes your problem. Hope it helps.

Jpeg/gif attachments in GW2012 client on Windows7 slideshow

Hi,
We have noticed this on a few PCs so far.
Gw2012 client on Windows 7 64-bit.
Problem only noticed in jpeg/gif attachments.
When the user right-clicks and OPENs a jpeg/gif attachment, the file opens in the Windows Photo Viewer. However, it defaults to a slide show and starts showing other jpeg/gifs which were opened in the previous emails. How can we stop the slideshow and have only the opened file displayed?
Anyone has experienced this problem?
Any help in this regard would be greatly appreciated.
Regards,
Yaser

yasers wrote:
> We have noticed this on a few PCs so far.
>
> Gw2012 client on Windows 7 64-bit.
>
> Problem only noticed in jpeg/gif attachments.
>
> When the user right-clicks and OPENs a jpeg/gif attachment, the file
> opens in the Windows Photo Viewer. However, it defaults to a slide
> show and starts showing other jpeg/gifs which were opened in the
> previous emails. How can we stop the slideshow and have only the
> opened file displayed?
>
> Anyone has experienced this problem?
I've had this problem with Windows photo viewer on Windows 7 64-bit,
but even outside of GroupWise. Just go to My Documents and
double-click a JPG and the same thing happens, after about 3-4 seconds
you'll suddenly be looking at another picture in the same directory.
I've never found a solution other than to use something other than
Windows Photo Viewer. But again based on my experience it has nothing
to do with GW.
We're your Novell--again. http://www.novell.com/promo/backtobasics.html
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After updating to iOs 7 mp4 videos as email attachments do not open

After updating to iOs 7, video files in .mp4 format, that I receive from my wifi camera at home by email as attachments do not open. In the email it says "touch to download", but nothing happens when I do. Needless to say that before the update, all videos were being opened upon touching on the attachment.
Can anyone help?
Thanks

its—vic wrote:
dont mind other people criticizing other's questions and opinions.
Once again, I wasn't criticizing. I am curious. I don't understand why people are interested in this feature and would like to know why so that I can possibly make better suggestions. But, if rather than answer a simple question, you want to cast aspersions, obviously you're not the person I should be asking.
Best of luck.

Email attachments don't work

can someone help or explain why some of my attached won't open. I have the 8310 curve with ATT upgraded to the 4.5 os. I have noticed that the attachments won't open when that happens the select button don't work or the menu button don't work. can it be that the file is to large...I can't quite remember if all attachments worked under the 4.2 os

I just did a quick Google search and empower IS compatible with 4.5.
Just FYI
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

IMAP message retrieval stops working & attachments don't fully download

Hi,
I have been trying to use OSX Mail for the last 60 days and have gotten everything set up, but I have been getting intermittent issues every few days.
I'm using IMAP for my mail. Note, I used to use Outlook on Windows before and I never had these issues.
1) Stops downloading new messages. Every few days/etc. Mail will stop downloading new messages. If I go to my online box through our company's web mail I'll have tons of new mail.
If I check the Activity Monitor for Mail, it shows itself as stuck on sync/copy/add messages from server. The only way I can get it to download new mail is to remove the account from Mail and then add it on again. I have to do this every couple of days or more just to use Mail. I've listed several images of the activity monitor every time Mail stops retrieving messages:
http://www.sadiqsamani.com/mailissue/1.png
http://www.sadiqsamani.com/mailissue/2.png
http://www.sadiqsamani.com/mailissue/3.png
http://www.sadiqsamani.com/mailissue/4.png
http://www.sadiqsamani.com/mailissue/5.png
http://www.sadiqsamani.com/mailissue/6.png
http://www.sadiqsamani.com/mailissue/7.png
http://www.sadiqsamani.com/mailissue/8.png
http://www.sadiqsamani.com/mailissue/9.png
2) Entire message attachments don't download. 90% of the attachments in my messages are not fully downloaded. So when I try to save/open the file it's incomplete.
I hope you guys can help me fix/solve these issues. All my software is up to date. It would be nice to use Mail. I really like the software, but I can't deal with removing and then adding the account every day. It's very inconsistent.
Thank you for all your help!

I'm having the same problem. The attached images on received messages do not fully load. When I check in webmail all the images are just fine but in Mail.app they are corrupted. They show half the image and half gray area, and sometimes the image is all gray.
Any solutions?
EDIT: By the way I'm using a AIM IMAP account.
Message was edited by: bomsom

Attachments simply quit opening or open incorrectly on my ipad.

PDF attachments just quit opening correctly. I generally get the first page in the e-mail body, and no options to download the remaider of the file. Other times, it downloads, but will not open. This just started about a week ago. I use 7.1.1 and have not recently added any apps or changed the software. Any ideas?

Try closing all apps on the iPad and then reset the device. No data will be lost when you reset your iPad. It is like rebooting your computer.
In order to close apps in iOS 7, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Can't access the "Apple" icon in upper main menu to shutdown my MacBook Pro running 10.6.8! Also can't open a new finder window and main menus such as File and Edit are sluggish to open or don't open at all. Doesn't happen each time I attempt to shutdow

Can't access the "Apple" icon in upper main menu to shutdown my MacBook Pro running 10.6.8! Also can't open a new finder window and main menus such as File and Edit are sluggish to open or don't open at all. Doesn't happen each time I attempt to shutdowCan't

There are some keyboard commands (shortcuts) you can use instead of having to go to the Apple menu -
Control-Eject          This brings up the Restart-Sleep-Cancel-Shutdown window.
Command-Option-Eject          This puts the machine to sleep.
Command-Control-Eject          This closes all apps and restarts the machine.
Command-Option-Control-Eject          This closes all apps and shuts the machine down.

Incoming gif attachments don't open

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