Incoming mail has suddenly stopped on Z10
After working great for over a week, my Z10 not longer is getting incoming mail for one account.
Account/problem details:
- Paid Gmail for Business
- ActiveSync
- I can send email fine from this account on Z10 and the sent message appears in hub
- I don't receive any email sent to this address
- Calendar appears to also not be syncing (push or pull)
- Looks like this problem has been ongoing since yesterday afternoon (Feb 20)
A seperate IMAP account on the Z10 continues to work properly.
Anyone else have this problem? I don't really want to delete and re-add my ActiveSync account on the Z10 because I'll have to re-link contacts...
How about a batt-pull reboot? I doubt honestly that it will make a difference...but, well, we do need to try everything...
And, you've already gone back and forth between PUSH and PULL, so you've already done that bit. I have noticed from time to time that my GMail accounts (standard free @gmail, not hosted domain) sometimes also just stop receiving...but it also seems to just start up again, with no real action on my part.
I have concerns about the ActiveSync implementation on BB10, and this may well be yet another symptom concerning that situation...sadly, I'm not "inside", so can't really know anything for sure.
The only thing left I can think of is what you don't want to do -- removal and reintegration of the account. But, if my suspicions are correct, the behavior may well resurface anyway...so if you require absolute reliability, you may be better off integrating differently (either IMAP or POP).
Good luck!
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JoanJneklason wrote:
~snip~
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I did an OS update a few days ago (now running 10.8.2 on a late 2008 MBPro), and since then, mail will not open. It doesn't even begin to open before crashing. When I click on the dock icon, I am immediately presented with the an error and the following problem description:
Process: Mail [5508]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 6.3 (1503)
Build Info: Mail-1499000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [136]
User ID: 501
Date/Time: 2013-04-03 09:36:43.192 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 148079 sec
Crashes Since Last Report: 8
Per-App Crashes Since Last Report: 8
Anonymous UUID: 12607728-71A8-5264-E561-3EFF2A57582C
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _MFAccountLocalStorageTypeTracerIdentifier
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/CoreMessage.framework/Versions/A/CoreMessage
in /Applications/Mail.app/Contents/MacOS/Mail
Binary Images:
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0x10d206000 - 0x10d253fff com.apple.CoreMediaIO (301.0 - 4147) <61E348A5-1F9E-3390-9613-3EACE40DBD8C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x10d279000 - 0x10d3bdfef com.apple.MediaControlSender (1.4.5 - 145.3) <3A308EA3-21F7-3213-9157-D3421EB43715> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x10d3f4000 - 0x10d50efff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x10d531000 - 0x10dcd9fff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x10dcfc000 - 0x10dd27fff com.apple.framework.Apple80211 (8.0.1 - 801.17) <05786C8E-8C6F-31AF-80B5-9C98175757B4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x10dd3f000 - 0x10dd8afff com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x10ddb4000 - 0x10ddfcfff com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x10de2f000 - 0x10de86ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x10de91000 - 0x10de95ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x10dea2000 - 0x10dea5fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x10deab000 - 0x10dec0fff com.apple.ImageCapture (8.0 - 8.0) <17A45CE6-7DA3-36A5-B7EF-72BC136981AE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x10dee0000 - 0x10defdfff com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x10df0f000 - 0x10df11ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x10df1c000 - 0x10df1efff com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x10df24000 - 0x10dfb5fff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x10e00c000 - 0x10e068fff com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x10e0a1000 - 0x10e0abfff com.apple.DisplayServicesFW (2.6.1 - 353) <0505CB8A-47D9-3539-9A0D-24F09D99E9D8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x10e0b6000 - 0x10e10ffff com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <2CC27836-1E1E-3633-B15C-A3BA1734D092> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x10e156000 - 0x10e171ff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <45E922F9-E5F5-3026-90BA-C1F5F8451C9B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x10e18d000 - 0x10e28ffff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x10e2fa000 - 0x10e57aff7 com.apple.AOSKit (1.05 - 151) <A34E8584-797C-318F-9E25-937A710C68AB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x10e5a5000 - 0x10e5a5fff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x10e5a9000 - 0x10e619fff com.apple.ISSupport (1.9.8 - 56) <23ED7650-2705-355A-9F11-409A9981AC53> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x10e66f000 - 0x10e67aff7 com.apple.aps.framework (3.0 - 3.0) <11E1A5D1-F5E5-3228-8B6F-77EB36B5C248> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x10e68d000 - 0x10e69eff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x10e6a8000 - 0x10e6dfff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
0x10e6f6000 - 0x10e752fff com.apple.corelocation (1.0 - 1239.39) <88EFC8F1-0A91-3EB6-A1F6-76294541D85D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10e78b000 - 0x10e793ff7 com.apple.AppSandbox (2.0 - 1) <B75AA17F-E401-3586-B8AE-AC71B68D6BF3> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x10e7a2000 - 0x10e7e9ff7 com.apple.CalDAV (6.0 - 112.5) <F2F0833B-E133-3CC1-BACA-4E84D0A65A2D> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x10e835000 - 0x10e840ff7 com.apple.CalendarAgentLink (1.0 - 37) <B794F739-3AA0-395E-B8EA-3E9DECA10890> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x10e856000 - 0x10e867ff7 com.apple.CalendarFoundation (1.0 - 29) <2C84D3EB-844E-39DA-A848-43FC42707168> /System/Library/PrivateFrameworks/CalendarFoundation.framework/Versions/A/Calen darFoundation
0x10e881000 - 0x10e8e8ff7 com.apple.coredav (1.0.1 - 179.6) <4E7C1925-D6D9-3E27-8FF1-BD4E615CC87E> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x10e948000 - 0x10e999ff7 com.apple.iCalendar (6.0 - 126.5) <3C743E01-70DB-341C-89EC-13B5EA70EEE2> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x10e9d4000 - 0x10e9e1fff com.apple.KerberosHelper (4.0 - 1.0) <6815439D-1A03-3251-99FE-CC24CF4C93C5> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x10e9ef000 - 0x10eb47ff7 com.apple.syncservices (7.0 - 713) <924B8B34-2C9C-3C1D-909D-FF215AA8985D> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x10ec07000 - 0x10ec76fff com.apple.WhitePagesFramework (10.7.0 - 141.0) <65B30FD8-DEC0-31D4-8E7F-CBCB987D7A48> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x10ecb7000 - 0x10ecf3fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x10ed15000 - 0x10ed20ff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x10ed2f000 - 0x10ed58fff libsandbox.1.dylib (220) <FCD65E60-6276-3455-8A11-09864DC9A285> /usr/lib/libsandbox.1.dylib
0x10ed65000 - 0x10ed78ff7 com.apple.AppContainer (2.0 - 1) <13924FCF-66FC-3CC1-888C-42C22295B2E7> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x10ed8c000 - 0x10ed90fff com.apple.SecCodeWrapper (2.0 - 1) <B9D67B7E-8EAD-30E7-8898-98EF29E9A44C> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x10ed9e000 - 0x10eda2fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x10eda8000 - 0x10fd61fff com.apple.WebCore (8536 - 8536.26.14) <60029E1A-C1DB-3A1F-8528-4970058D8B3D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x11062d000 - 0x1106ccff7 com.apple.imcore (8.0 - 900) <528EE3D6-84F4-3AD2-805D-8831C9498972> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x110707000 - 0x110761ff7 com.apple.imfoundation (8.0 - 900) <850E59A3-B5CE-3149-8D42-9ED4CBBCAA9D> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x1107a4000 - 0x1107adff7 com.apple.marco (8.0 - 900) <5864ADD1-FC2F-37EF-BE89-A9E582C78610> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x1107b4000 - 0x1107ecfff libtidy.A.dylib (15.10) <9009156B-84F5-3781-BFCB-B409B538CD18> /usr/lib/libtidy.A.dylib
0x110803000 - 0x11082aff7 com.apple.speech.LatentSemanticMappingFramework (2.9.3 - 2.9.3) <CDB23C93-853B-3F18-985C-6D32D4704F26> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x7fff61a21000 - 0x7fff61a5593f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2552GSX, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3
I have had no problems checking my email via icloud.com, and I have successfully sent and received emails from my iPhone 5, so I think this is a software issue on my MacBook. Any help would be appreciated! Thanks!Back up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
Junk mail filter has suddenly stopped working properly
I have reset it twice, and put it in training mode. While training, it works just fine...catches the things it's supposed to and let's the safe stuff through. But when I switch it back to have it auto-filter the junk mail into the junk mailbox, it starts misidentifying everything again. Tons of junk gets through, it doesn't filter out the junk it does catch (leaves it in the inbox), and identifies things as junk that aren't - especially annoying for regular items that I receive.
Any ideas on why this has suddenly stopped? I haven't changed or adjusted any of the rules. I tried going in and changing up the identification colors just to see if that would help, but no luck.
I have three email addresses where I receive mail. Two are set up as POP accounts, and one is an IMAP account. It doesn't seem to matter which account is receiving the junk mail, and it actually gets worse with time rather than better.
Thanks for the help.Are you really using Mac OS X 10.4.2, as your profile indicates?
There is probably some corruption in one or more of the files used by the junk filter. The following procedure should fix the problem:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/.
3. Locate LSMMap2 and move it to the Trash -- deleting this file is what clicking the Reset button in Preferences > Junk Mail does. If you see an LSMMap file there, move it to the Trash too.
4. Locate DefaultCounts and move it to the Trash. This file keeps statistics about the number of messages that have been marked as junk, either automatically by the junk filter or manually by the user.
5. Locate MessageRules.plist and move it to the Desktop. This is where Mail 2.x stores all rules, including those used by the junk filter. If there is a file called MessageRules.plist.backup, move it to the Desktop too. You may also see MessageSorting.plist files there; this is where Mail 1.x stored the rules, and they are no longer used by Mail 2.x, so just move them to the Trash if you see them.
6. Look for the account folders. The name of each account folder starts with the account type (POP, IMAP, Mac), followed by the account username and the incoming mail server. Open each of the account folders, locate the Junk.mbox or Junk.imapmbox folder within it, and move it to the Trash if present.
7. Go to ~/Library/Mail/Mailboxes/. Locate any Junk.mbox folders there (their name may include the account name in parenthesis), and move them to the Trash.
Note: Messages in Junk folders with an .mbox suffix are stored locally, and will be lost forever as a result of doing steps 6 and 7. If there is a chance that you have legit messages there and you want to preserve them, move them to another mailbox in Mail first. Messages in Junk folders with an .imapmbox suffix are stored on the server and can be ignored (Mail will rebuild those mailboxes automatically).
8. Open Mail. As a result of removing the rules file, the junk filter will be disabled now. You may want to either tell Mail to go offline immediately after opening it, or shut down the Internet connection before opening Mail, to prevent it from downloading anything until the junk mail filter has been enabled again.
9. Go to Mail > Preferences > Junk Mail, enable junk filtering, and configure it however you wish.
10. Go online again if you went offline in step 8.
If the above solves the problem and you don't have any rules you'd like to preserve or recreating them is not a daunting task, just delete the MessageRules.plist files that were moved to the Desktop and be done with it.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there. -
My iPhone4 has suddenly stopped "pinging" when mail arrives. Phone rings fine. Any thoughts?
My iPhone4 has suddenly stopped "pinging" when mail arrives. Phone rings fine. Any thoughts.
Have you checked all the volume settings? Look under sounds. You also might want to try doing a soft reset.
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Sound works fine on all programs, but has suddenly stopped on Apple Mail. No "submarine" sound when I send or receive email. I checked the settings in "Preferences" in Apple Mail and it is set to "submarine" as the sound. Any help?
deleted previously imported key chain originated from the previous system (why doesn't apple provide a migration for my key chain?). after the deletion mail can receive and send again and dreamweaver starts without hanging.
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My Yahoo mail account has suddenly stopped working. Have deleted and re installed but still not working. Recently updated iOS could this be related?
Try resetting the Yahoo password. Yahoo not infrequently has problems.
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My iPad has suddenly stopped receiving emails. I have tried every trick and it's still not working.
My iPad has suddenly stopped receiving emails from the mail app.
I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. I've tried everything! And I still can't receive emails.
My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages.
When I refresh it, "downloading 1 of 250" pops up for a second and then disappears and it just says it's updated yet nothing is there.
Please can someone help. This is incredibly annoying!!!
My mail provider is Yahoo and my wifi is working fine.wysbf2 wrote:
Hi - did you get any resolution to this? I have exactly the same issue.
You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.
Cheers, Tom -
My iPad 2 has suddenly stopped sending emails.
My iPad 2 has suddenly stopped sending emails. It puts them in the outbox but that's as far as they go. I've tried turning off ect but no joy. It puts them in the outbox but thats as far as they go.
The restrictions should have no bearing at all as to why mail is not being sent. It will prevent you from making changes to the emai account, so I don't know how you were able to try what I suggested if you can't get into your mail settings.
As for the 10 attempts ...... You get as many tries as you need with that passcode. But the catch is that if you cannot remember it and you need to get into the settings, you have to restore your iPad back to factory settings and start all over again. The only way that you can use a backup is if the backup does not contain that passcode. If you restore from a backup that has the passcode in or, you will jut end up in a never ending loop.
So after having said all of this I would have to assume that you tried my suggestion before you locked yourself out of the settings. -
My LR4 has suddenly stopped importing photos. Reinstalling the program didn't help. How do I correct
My LR4 has suddenly stopped importing photos. Reinstalling the program didn't help. How do I correct this application error?
Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
Leopard Mail has suddenly quit ????
Can anyone help ?
My mail account has suddenly stopped working and I can't seem to work out what's going on. I've tried logging onto my .mac account also through safari and still can't seem to access my mail. I'm receiving this error msg below everytime I try to move/delete any msgs from my mailbox, is this what's causing the problem ?
Pls help......
cheers
Error msg:
The IMAP command “UID COPY” (to Deleted Messages) failed for the mailbox “INBOX” with server error: Store partition is full.I just started getting this same message this morning. I've emailed .mac support as this is clearly a server issue of some sort. Hope they fix this quick as it is severely affecting my email productivity.
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My Photo Stream has suddenly stopped pushing photos from my iPhone 4s to my PC although they are appearing on my other iPhone. Any ideas why or how to fix the issue? I have not altered any settings.
Hi Kevinmvb,
Welcome to the Support Communities!
The article below may be able to help you with this. It sounds like you may have moved your photos out of the Uploads folder where they need to reside.
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/TS3989
Cheers,
- Judy
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