Incoming Mail Server Issue

On my iMac I notice that my incoming mail server address is different.  It is p99-imap.mail.me.com.  On my MacBook Air which I have not updated it is mail.me.com.   I have made no changes myself.  I am unable to access my mail on my iMac while my updated iPhone and iPod Touch mail works fine.

I have the opposite probem, mail is coming in on my MAC but not on my iphone via mobile me.

Similar Messages

  • HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

    When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

    Hi all,
    Mattreichenbach is probably on the right track here with a reset of settings.  I think I've determined the issue has to do with cached account information and inconsistencies for the account name.  This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
    Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues.  Very frustrating and definitely something Apple needs to resolve:  incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors.  If you're still having issues, though, here's what worked for me...
    First, head to the iCloud preferences pane in System Configuration and choose "Sign Out".  When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine.  I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices...  But use your own judgment.  I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
    Once you've signed out of iCloud, restart your system.  When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button.  When it asks for your account name, use your @iCloud.com email address.  I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
    Apple, if you're reading through any of these issues (there are TONS of users having this same problem).  Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily.  This has happened to me on numerous occasions.  Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day.  Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
    Hope that helps some of you!
    Terry Mullane
    Washington, DC

  • Mail server issues after upgrading

    Hello,
    After upgrading my iMac to Mountain Lion 3 of our 5 email account are not working.
    The 5 accounts are [email protected] However 3 of them are not able to come online.
    I tried MANY times to delete them and recreate them coming ALWAYS to the same issue.
    What I noticed is that the INCOMING mail is different from the incoming mail from the accounts that are working. (the accounts that are working use an incoming mail server: p05-imap.mail.me.com or p01-imap.mail.me.com) However the accounts in trouble only show a grey out "MAIL.EXAMPLE.COM" unable to switch it.
    The outcoming mail in those accounts is "ICLOUD - OFFLINE".
    Even if I tried to switch servers I get a notice " SERVERS MARKED WITH ALERT ICONS ARE IN CONFLICT AND CANNOT BE SAVED. TOW SERVERS CANNOT SHARE THE SAME ADDRESS AND AUTHENTICATION SETTINGS. TRY AGAIN".
    I get this notice even after deleting all the problem accounts.
    Also I tried switching ports like some people suggested on other posts and does not help either.
    The account are working perfectly on ipads, ipods and iphones.

    David,
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    Also, when you develop and stress test all your testcase scenarios in an TEST Adv installation, its simple to mimic the same in actual production box, as you exactly know its behavior.
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    Hope this helps!
    Cheers
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  • Gmail incoming mail server offline

    Hi, for weeks my gmail account has been constantly logging out. Today I can't get on at all. The message is" the certificate for this server is not valid yet" any ideas.
    What should my incoming mail server be?

    Hello Macoda5,
    Thank you for the details of the issue you are experiencing with Gmail on your Mac. 
    If you seeing this message when using Mail, I recommend verifying that your date and time are accurate.  Use the steps in this article:
    OS X Mavericks: Set date and time options
    http://support.apple.com/kb/PH14090
    If your date and time are correctly set, you may need to trust the certificate as described here:
    If the mail server uses an SSL certificate that’s signed by an unknown authority (such as a self-signed certificate), Mail displays a message indicating that it can’t verify the identity of the mail server. Although you can connect to the mail server, Mail will continue to warn you about it each time you open Mail. To stop the message from appearing, indicate that you trust the mail server’s certificate.
    Trust a certificate
    Mail (Mavericks): If Mail can’t verify a server’s certificate
    http://support.apple.com/kb/PH14934
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Mail in Mountain Lion "Incoming Mail Server" field cannot be empty

    I put my wife's email account which is in iCloud on mail with a couple of other iCloud accounts.  To identify who's iCloud account is who's, In the preferences on the account where you edit the description from the default "iCloud" to User's Name  iCloud and after you hit save I get an error saying The "Incoming Mail Server" field cannot be empty.  Yet is has p04--imap.mail.me.com in the field that is greyed out and I cannot edit the fields contents and therefore doesn't allow me to change the email account's description.  I've tried deleting the accounts, logging out of icloud, etc.  Nothing has fixed this yet.
    On a side note, one of my other email accounts from iCloud keeps popping up with it needing the password field to be entered.  No matter what I try, it doesn't take the password.  I can log into it just fine through safari. 
    So it seems like iCloud is having issues as well as Mail and contacting Apple twice and escalating to tier 2 both times has yeilded the person saying they didn't know and then hanging up on me.  Does anyone else know what I might try?

    Okay, I had this problem and solved it as follows:
    1. Deleted any non-functioning iCloud-IMAP accounts from Mail's Preferences. I had two that were working fine, so I left those in place. One of those was the primary iCloud account on my Mac, i.e., the account used for "Find My iPhone/Mac/iPad" and iCloud storage, etc.
    2. Then I quit Mail and restarted my computer.
    3. Went to my other devices and made sure the primary account was the same one there. [Note: It was not -- the primary iCloud account was different on my iPhone versus my Mac, I think this discrepancy might have been the source of the problem, but I don't know.]
    4. I also made sure my wife's Mac uses a different primary iCloud account, one that is not on my machines, although we share one secondary iCloud Mail account (which is not the primary on any device -- it is always a secondary account).
    5. Then, following MChannel's advice upthread, I went into System Preferences > Mail, Contacts & Calendars, and added the formerly problematic iCloud accout that way. I have everything turned on for my primary iCloud account. All of the secondary accounts only have Mail turned on (although I don't think that matters -- you can turn on the other features that are available there if you like).
    6. Opened Mail and voila! -- everything is working fine. Accounts are all set up properly without me even opening Mail's Preferences.

  • Lost connection to Incoming Mail Server

    All,
    I upgraded my iMac to Lion recently. Currently running OSX 10.7.3.
    I suddenly am unable to have my .Mac email delivered to the Mail application on my iMac, yet my .Mac emails are delivered to my iPhone without any issues and I can also access them via logging-in to my iCloud account using an internet browser.
    My Mail account pane is as follows. Note that the Incoming Mail server is dimmed-out and I am unable to enter any text into it. I suspect this is the problem.
    Any ideas on how to fix the issue?
    Thanks in advance
    Kevin

    Your screen print is not showing up.  However, try this: 
    1. Shut down Mail.  Next, deselect "iCloud Mail" in the iCloud preferences pane in System Preferences FIRST.  If not, it will automatically pre-populate the wrong p9X.mail.me.com server names again overwriting all your work.
    2. Now restart Mail and go to preferences.  If "iCloud" mail is still showing, select it and click on the "-" at the bottom to remove it.
    3. Now follow the instructions here: http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html (disregard that this is for Snow Leopard, it DOES work on Lion) paying attention to the use of the "option" key when needed to avoid Mail automatically "creating" the account and closing out the preferences window.
    4. Ensure the correct server names of "imap.mail.me.com and smtp.mail.me.com" are still there and close Mail preferences and now select "get mail".  It may prompt one last time for your iCloud password, enter it and you are done.
    Good Luck.

  • HT2480 In the server domain; Do I use the smtp server OR the incoming mail server?

    I am trying to verify my business mail on my iphone and I have several troubles thus I would like to ask for you help:
    1) its a "webmail.ath.hcmr.gr" mail, so it is a "Microsoft Exchange" mail type? Correct?
    2) in the server field: what do i add? The incoming mail server or the smtp server?
    Thanks

    Hey Butterworth,
    You may need to use the information in this article to help you troubleshoot the issue with your outgoing server:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • HT204053 how do I change the incoming mail server for iCloud?

    How do I change the incoming mail server for iCloud?

    I'm having the same issue.  It says I need to enter one, but the entire box is greyed out, and I cannot select it to manually change it.  I'm so frustrated!!!

  • Incoming mail server has changed, but greyed out in Mail, can't be corrected

    The incoming mail server for my website's email account has changed, but the incoming server box is greyed out and doesn't allow me to change it to the correct one.  I do not want to delete the account and start again because all mail and contacts associated with the account will be lost.  So far all the suggestions regarding greyed out incoming server boxes have to do with iCloud but while i use iCloud, I don't use it for mail or have an @iCloud email address.  They also involve starting from scratch with Mail, which would be a huge problem for me trying to save all my emails and reconstruct my mailboxes.
    What gives with this issue? a lot of people seemed to have it, though I saw no responses later than 2012.  Unlike other people, I can still get my mail, but the server certificate always comes up invalid.  I can tell Mail to trust it, but This greyed out thing is certainly a bug or unintended consequence.  I want to be able to change that field.

    Sorry, Guess I solved my own problem anyway.  Perhaps this will help others.  I unchecked "automatically detects and maintain account settings", closed and saved the mail preferences window ( I had also updated my outgoing server info which was not greyed out )  I closed Mail and when I reopened it, the incoming server was no longer greyed out and I could change it which I did.  I may recheck the auto detect box once I have ensured that the port settings are all correct.

  • HT4864 incoming mail server wont allow me to alter info

    I've upgraded to Mountain Lion & am pulling my hair out over so many things!!
    All of a sudden, my iCloud mail isn't working... so I went into the account setting to see what was wrong there and found that the 'incoming mail server' box was not filled ?? why ?? 
    Now if i want to add the correct incoming details, that box/field wont allow me to open it to enter the info !!???  So how the heck can I make the change to fix it??  Then when I want to get out of it & say 'save changes' it tells me that the 'incoming server' field cannot be left empty !! aarrgghhhhhh

    This issue has been posted on several discussions, but the best answer I have receieved is to delete the account, and enter it again. We have several computers that have been updated from 10.7 to 10.8 in the house. We want to simply change the name of the mailbox, but also can not edit the Incoming Mail Server for iCloud. Deleting the mailbox, and creating it from scratch is NOT an option, since we been using it for years, and have it full of email.  Does anyone have a real option for this problem that was introduced when we upgraded from 10.7 to 10.8?
    Thank,
    Steve

  • Outgoing mail server issue

    I cannot send outgoing my mail from my email account. Its saying
    two servers marked with
    alert icons are in conflict and cannot be saved.
    two servers cannot share the same address and authentication settings
    . resolve the certificate and try again.
    Ive delete the account now and re set them up but it still has an issue with the outgoing server which are the same .... Can anyone help?
    jen

    Is this MobileMe or dot Mac?
    If so...
    Do not delete the old account yet. sign up for an iCloud account if you haven't.
    MAKE A NEW ACCOUNT - DO NOT TRY TO ALTER YOUR EXISTING ACCOUNT.
    I understand .mac mail will still come through. Do not delete the old account yet.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    SMTP (outgoing mail server) information:
    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

  • HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

    My iCloud incoming mail server is grayed out.  Also my iCloud and Gmail accounts are showing offline.  I just did update to Mountain Lion 2 days ago and now I cannot send mail.

    New Info
    Re: Messages Menu Commands Greyed Out
    A simple solution...
    After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
    Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
    8:22 pm      Wednesday; July 9, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Why is incoming mail server greyed out and unalterable and mail.app cannot get mail?

    I haven't had any iCloud mail for 3 days now. I'm in the UK. When I look at the account settings the incoming mail server shows a greyed out 'p01-imap.mail.me.com'. I've looked at Apples support pages and try as I might I can't configure it as they say I should be able to! Is there a little plist file or something somewhere I need to delete so I can get this thing working again or is it an Apple problem? The UK support pages say iCloud is working. I'm running OSX 10.7.4 on alate 2009 iMac.

    I realize that this is a double post, but the info may pertain,
    the thread is a little different and may be otherwise missed.
    Working with expresslane the issue I was bucked up
    to sr. level - they found the problem is 's changeover
    to icloud addresses has deleted my primary alternate
    but verified email addy as it had an @me suffix. 
    replaced this with @icloud but can't as of now restore
    the recent mail to that address. I'm told that despite
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    Advice: Beware, be very aware - if you have an old, and
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  • My incoming mail server stopped working for the 3rd time Help?

    This is the third time my incoming mail server stopped working any suggestions on how to repair this?
    Thank You!

    If Apple replaced the logic board three times for the same issue, and the third board has now broken for the same reason, you may be able to ask Apple for a replacement machine. You're out of warranty, and Apple is under no obligation to do anything for you (unless the current logic board was replaced by Apple less than 90 days ago in which case it's still under warranty), however, as a good will gesture, they may be willing to exchange your system for another one. You can start at the Apple store or call Apple customer care directly.

  • ICloud incoming mail server

    Good day all,
    For most of the day yesterday I and many others were having difficulty authenticating iOS mail and OS X mail clients to the Apple "appleid.apple.com" servers.  It may have been a load issue or a configuration issue on the servers (which are used for both mobileme and icloud.  By mid-evening on the east oast of the USA the occurences of password reject were diminishing and now seem to have stabilized.
    Today I am having problems with the incoming server bank at "p02-imap.mail.me.com".  It either does not connect or does not respond in adequate time to satisfy the Apple mail clients.
    I have 4 ex-family MobileMe accounts converted to iCloud.  Three of them were assigned "p99-imap.mail.me.com" for incoming mail.  The fourth was assigned "p02-imap.mail.me.com".  In all instances the incoming mail server was populated during account migration and is not editable.
    As an issue of curiousity, does anyone know how the incoming mail server was assigned?  Did the first 250,000 of us get one server and the next another, etc.?
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    Sorry - it's the geek in me wondering why I can't get my email from a specific Apple resource ("p02-imap.mail.me.com").
    Alex

    Chris CA wrote:
    CAP2010 wrote:
    Unfortunately, no matter what I type into the incoming email server while attempting to recreate my account in Mail, the program always tries to connect to p99-imap.mail.me.com.
    You don't have to type any server info for your iCloud account.
    System prefs > Mail, Contacts & Calendars - New account and select iCloud.
    Unfortunately, that was step 1 in the process of not being able to use my mail in iCloud. Also, I have tried changing my password to 8 numbers/letter, etc. in accordance with the new AppleID rules, but that did not work. I have also tried deleting and recreating my account multiple times. I am definitely willing to try any more suggestions.

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