Incoming Mail Server Name

I am trying to set-up Mail accessing from an Exchange server. I have tried setting up an Exchange account and also an IMAP account, based on what I have read on these forums, but have been unable to receive mail. I can send to my hearts delight, but not receive. I'm wondering if I have my naming convention is right. If I have the Outgoing Mail server set-up as: smtp.exxon.com... then shouldn't my Incoming Mail Server be mail.exxon.com? I've seen several posts regarding this same problem, but I can't seem to find answer to it. Any help much appreciated.
Using Mac G4, System 10.4.7

Wait a minute... I just re-read your response...
if your sever is called smtp.exxon.com then your
incoming mail server will also be called
smtp.exxon.com.<
My incoming and outgoing are supposed to be named the
same thing?
My account at home is not set-up that way. Please
advise.</div>
Yes, the should be named the same... this is unless you have mail.exxon.com as well. But no harm in trying it with smtp.exxon.com. There shouldn't be any harm in that.
Cheers
-T

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Looked around on other threads on Apple Support and found a solution that worked for me.
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Since you're posting in the icloud forum, I'm going to assume you're using an icloud email account.
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H Scott!
Here's a utility that you may also be interested in.
LINK: AOL Services Assistant
AOL Services Assistant description
The AOL Service Assistant enables you to set up the following Apple applications to work with the AOL service:
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• iChat - You can now easily set up iChat to work with your Screen Name.
• Address Book - Using the AOL Service Assistant, you can now easily import your AOL Address Book contacts into your Mac OS X Address Book without bringing in duplicate entries.
• Safari - AOL Service Assistant enables you to import your Favorite Places into a folder in the Safari Bookmarks Bar.
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Probabaly trivial but I need to sort it out
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Okay, I had this problem and solved it as follows:
1. Deleted any non-functioning iCloud-IMAP accounts from Mail's Preferences. I had two that were working fine, so I left those in place. One of those was the primary iCloud account on my Mac, i.e., the account used for "Find My iPhone/Mac/iPad" and iCloud storage, etc.
2. Then I quit Mail and restarted my computer.
3. Went to my other devices and made sure the primary account was the same one there. [Note: It was not -- the primary iCloud account was different on my iPhone versus my Mac, I think this discrepancy might have been the source of the problem, but I don't know.]
4. I also made sure my wife's Mac uses a different primary iCloud account, one that is not on my machines, although we share one secondary iCloud Mail account (which is not the primary on any device -- it is always a secondary account).
5. Then, following MChannel's advice upthread, I went into System Preferences > Mail, Contacts & Calendars, and added the formerly problematic iCloud accout that way. I have everything turned on for my primary iCloud account. All of the secondary accounts only have Mail turned on (although I don't think that matters -- you can turn on the other features that are available there if you like).
6. Opened Mail and voila! -- everything is working fine. Accounts are all set up properly without me even opening Mail's Preferences.

Incoming Mail Server Name

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