Incoming mail server non-editable

I can't edit my incoming mail server in Mail prefs. I am able to use my .me email on my phone just fine, but can't get it on my iMac. The field reads "mail.example.com" but is grayed out and I click and nothing happens. Can't get the field to edit.
Help!

I did retore the ipod to factory settings, I believe that the information was correct. I even deleted the account and re-entered. when it verifies This message comes up
The IMAP Server
"apple.imap.mail.yahoo.com" is not responding. Check your network connection and that you entered the correct information in the "Incoming Mail Server" field.
I can not even find the Incoming Mail Server.

Similar Messages

  • TS4002 I cannot edit my incoming mail server name under iCloud

    This morning my iCloud email stopped working. When I open the Mail preferences panel and look at the iCloud account, the Incoming Mail Server is listed as "mail.example.com" and is greyed out. I cannot edit this entry to the proper iCloud server name. I can edit my user name and password, but when I try to save changes it tells me that I cannot leave the Incoming Mail Server name blank. Which wouldn't be a problem if I could, you know, change it.
    This just started this morning. I noticed that Mail was asking me for passwords that have been in my Keychain for ages, and I had to manually enter them all to get to my email.
    My account is working on my iOS devices.
    Tom

    Looked around on other threads on Apple Support and found a solution that worked for me.
        - Delete your iCloud account in Mail Preferences, Account tab.
         - Click "+" to add an account
         - Fill in your iCloud name-address-password, then hold Option key down, then click 'Continue'. Holding Option down takes you to a screen you normally don't see!
         - Change the incoming Mail Server from 'mail.me.com' to 'imap.mail.me.com'
         - Proceed creating your account.
    Try!

  • Mail in Mountain Lion "Incoming Mail Server" field cannot be empty

    I put my wife's email account which is in iCloud on mail with a couple of other iCloud accounts.  To identify who's iCloud account is who's, In the preferences on the account where you edit the description from the default "iCloud" to User's Name  iCloud and after you hit save I get an error saying The "Incoming Mail Server" field cannot be empty.  Yet is has p04--imap.mail.me.com in the field that is greyed out and I cannot edit the fields contents and therefore doesn't allow me to change the email account's description.  I've tried deleting the accounts, logging out of icloud, etc.  Nothing has fixed this yet.
    On a side note, one of my other email accounts from iCloud keeps popping up with it needing the password field to be entered.  No matter what I try, it doesn't take the password.  I can log into it just fine through safari. 
    So it seems like iCloud is having issues as well as Mail and contacting Apple twice and escalating to tier 2 both times has yeilded the person saying they didn't know and then hanging up on me.  Does anyone else know what I might try?

    Okay, I had this problem and solved it as follows:
    1. Deleted any non-functioning iCloud-IMAP accounts from Mail's Preferences. I had two that were working fine, so I left those in place. One of those was the primary iCloud account on my Mac, i.e., the account used for "Find My iPhone/Mac/iPad" and iCloud storage, etc.
    2. Then I quit Mail and restarted my computer.
    3. Went to my other devices and made sure the primary account was the same one there. [Note: It was not -- the primary iCloud account was different on my iPhone versus my Mac, I think this discrepancy might have been the source of the problem, but I don't know.]
    4. I also made sure my wife's Mac uses a different primary iCloud account, one that is not on my machines, although we share one secondary iCloud Mail account (which is not the primary on any device -- it is always a secondary account).
    5. Then, following MChannel's advice upthread, I went into System Preferences > Mail, Contacts & Calendars, and added the formerly problematic iCloud accout that way. I have everything turned on for my primary iCloud account. All of the secondary accounts only have Mail turned on (although I don't think that matters -- you can turn on the other features that are available there if you like).
    6. Opened Mail and voila! -- everything is working fine. Accounts are all set up properly without me even opening Mail's Preferences.

  • HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

    When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

    Hi all,
    Mattreichenbach is probably on the right track here with a reset of settings.  I think I've determined the issue has to do with cached account information and inconsistencies for the account name.  This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
    Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues.  Very frustrating and definitely something Apple needs to resolve:  incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors.  If you're still having issues, though, here's what worked for me...
    First, head to the iCloud preferences pane in System Configuration and choose "Sign Out".  When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine.  I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices...  But use your own judgment.  I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
    Once you've signed out of iCloud, restart your system.  When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button.  When it asks for your account name, use your @iCloud.com email address.  I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
    Apple, if you're reading through any of these issues (there are TONS of users having this same problem).  Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily.  This has happened to me on numerous occasions.  Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day.  Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
    Hope that helps some of you!
    Terry Mullane
    Washington, DC

  • I am unable to send mail-in mail preferences at accounts page I am unable to type in the incoming mail server

    On my mac pro I have lost the abillity the send mail--no a probllem on my desk top Mac.
    In mail at preferances --the Accountstab -on the macpro 'incoming mail server ' is blank and I can't type in to the box with the sever name.
    Help please

    You need to open Mail>Preferences>Accounts>click on "Accounts Information" over to the upper right in the window>click on the drop down list button at the right of "Outgoing Mail Server (SMTP)" line> click on "Edit SMTP Server List">click on fIrst "Account Information" and then "Advanced", filling in each of the information fields with info that your ISP provides you with>click on "OK" button>click on the drop down list button at the right of "Outgoing Mail Server (SMTP)" line>click on the correct SMTP Server in the list for that Account to select it.
    Hope this helps

  • Error in setting icloud mail on iMac - 'incoming mail server'

    I created a new mail account in icloud and cannot edit this account in Mail Preferences on my iMac.  Everytime I try to save my changes i get the following error:
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    Of course the field is automatically filled in and greyed out so it is not changable.
    I have tried various fixes, deleting, setting up again, setting up the iCloud and Mail/etc. in System Preferences...
    Help!

    Hi Suebadu,
    Welcome to the Apple Support Communities!
    I know that it can be frustrating when an email account, such as your Gmail accounts, are not working as you would expect. In this situation I would recommend reading over and working through the attached article. The Connection Doctor may provide some further information as to what is causing the errors. 
    OS X Mail: Troubleshooting sending and receiving email messages
    Best regards,
    Joe

  • ICloud incoming mail server setting.

    I'm not getting iCloud email and the incoming mail server setting (p99-imap.mail.me.com) is dimmed out and not editable. Ideas?

    Chris CA wrote:
    CAP2010 wrote:
    Unfortunately, no matter what I type into the incoming email server while attempting to recreate my account in Mail, the program always tries to connect to p99-imap.mail.me.com.
    You don't have to type any server info for your iCloud account.
    System prefs > Mail, Contacts & Calendars - New account and select iCloud.
    Unfortunately, that was step 1 in the process of not being able to use my mail in iCloud. Also, I have tried changing my password to 8 numbers/letter, etc. in accordance with the new AppleID rules, but that did not work. I have also tried deleting and recreating my account multiple times. I am definitely willing to try any more suggestions.

  • Log onto incoming mail server (POP3): Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.

    Hi All,
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    Murali 

    Dear All,
    I have found the solution for above problem, the problem has occur due to PopProxy inactivity
    please find relevant exchange management shell commends below.
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    yourmailserver.com ServerWideOffline Active
    yourmailserver.com HubTransport Active
    yourmailserver.com FrontendTransport Active
    yourmailserver.com Monitoring Active
    yourmailserver.com RecoveryActionsEnabled Active
    yourmailserver.com AutoDiscoverProxy Active
    yourmailserver.com ActiveSyncProxy Active
    yourmailserver.com EcpProxy Active
    yourmailserver.com EwsProxy Active
    yourmailserver.com ImapProxy Active
    yourmailserver.com OabProxy Active
    yourmailserver.com OwaProxy Active
    yourmailserver.com PopProxy Inactive
    yourmailserver.com PushNotificationsProxy Active
    yourmailserver.com RpsProxy Active
    yourmailserver.com RwsProxy Active
    yourmailserver.com RpcProxy Active
    yourmailserver.com UMCallRouter Active
    yourmailserver.com XropProxy Active
    yourmailserver.com HttpProxyAvailabilityGroup Active
    yourmailserver.com ForwardSyncDaemon Active
    yourmailserver.com ProvisioningRps Active
    yourmailserver.com MapiProxy Active
    yourmailserver.com EdgeTransport Active
    yourmailserver.com HighAvailability Active
    yourmailserver.com SharedCache Active
    2. Set-ServerComponentState -Identity <yourmailserver.com> -Component PopProxy -Requester HealthAPI
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    3. Get-ServerComponentstate -Identity <yourmailserver.com> 
    Server Component State
    yourmailserver.com ServerWideOffline Active
    yourmailserver.com HubTransport Active
    yourmailserver.com FrontendTransport Active
    yourmailserver.com Monitoring Active
    yourmailserver.com RecoveryActionsEnabled Active
    yourmailserver.com AutoDiscoverProxy Active
    yourmailserver.com ActiveSyncProxy Active
    yourmailserver.com EcpProxy Active
    yourmailserver.com EwsProxy Active
    yourmailserver.com ImapProxy Active
    yourmailserver.com OabProxy Active
    yourmailserver.com OwaProxy Active
    yourmailserver.com PopProxy Active
    yourmailserver.com PushNotificationsProxy Active
    yourmailserver.com RpsProxy Active
    yourmailserver.com RwsProxy Active
    yourmailserver.com RpcProxy Active
    yourmailserver.com UMCallRouter Active
    yourmailserver.com XropProxy Active
    yourmailserver.com HttpProxyAvailabilityGroup Active
    yourmailserver.com ForwardSyncDaemon Active
    yourmailserver.com ProvisioningRps Active
    yourmailserver.com MapiProxy Active
    yourmailserver.com EdgeTransport Active
    yourmailserver.com HighAvailability Active
    yourmailserver.com SharedCache Activ
    Replace yourmailserver.com with your server host name.
    Thanks

  • HT4864 how do i change my incoming mail server name?

    My incoming mail messages on my MacBook suddenly stopped coming in yesterday. I changed nothing, but now it says I have the wrong password. I checked my incoming mail server settings and think this could be the problem, but do not know how to change it. It is greyd out.

    Since you're posting in the icloud forum, I'm going to assume you're using an icloud email account.
    You're not supposed to edit its settings directly.  Quit Mail.  Click your apple >> system preferences >> icloud.  Remove the checkmark beside mail.  Wait a minute and recheck it.  Then try the account in the mail.app again.
    If you've manually added the account because you're not running Lion or Mountain Lion, then you can check the settings in Mail menu >> preferences >> accounts >> select the account.  The correct settings for icloud mail is here:  http://support.apple.com/kb/HT4864

  • I am trying to disable "show notes in inbox" on icloud account but keep receiving error "incoming mail server cannot be empty"

    HI -
    I am trying to uncheck "show notes in inox" on my icloud account but keep receiving error message:
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    Would apprecate any assistence.
    Regards,

    Hi there freegreg,
    You may find the troubleshooting steps in the article below helpful.
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    -Griff W.

  • Incoming mail server section greyed out

    This is a problem I am having with setting up my iCloud email. The incoming mail server section is "greyed out" and I cannot change or edit it and when I go to save what I've changed Apple Mail says that the incoming mail server cannot be left empty. Any ideas what has caused this?

    On a Mac, the server fields are automatically configured, which is why they are grayed out.  If your iCloud mail isn't working, go to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.  If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac then sign back in.  (This deletes the iCloud account and data from your Mac, but not from iCloud.  Your data will reappear on your Mac when you sign back in, after a brief delay as it redownloads.)

  • 'Incoming Mail Server' field is greyed (cannot be filled)

    Using a Mac Mini, OS 10.8.5.
    I started with the System Preferences / iCloud pane by putting a selection for "Mail". The dialog then directed me to use the Mail app's setup to create the iCloud email account. I opened Mail, clicked the + sign, and accepted all the default settings after entering my email address. (It auto-fills most options based on the "@icloud.com" address.) On closing the preferences window, the "Save" option appears, and I chose that. It seemed to start configuring, and then popped up the dreaded "The Incoming Mail Server” field cannot be empty" message.
    I have read half a dozen other discussions about this. The solutions that work or that were suggested include making changes to iOS devices (I have none), deleting previous Apple service email accounts, such as .me or .mac (I have none), and removing the selection for "Mail" in System Preferences > iCloud (I've tried it both off and on, no-go).
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    On a Mac, the server fields are automatically configured, which is why they are grayed out.  If your iCloud mail isn't working, go to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.  If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac then sign back in.  (This deletes the iCloud account and data from your Mac, but not from iCloud.  Your data will reappear on your Mac when you sign back in, after a brief delay as it redownloads.)

  • Incoming Mail Server field cannot be empty- but it's grayed out!

    I'm trying to set up a new iCloud IMAP mailbox. Everything goes fine, except I keep getting the dialog box "Invalid Incoming Mail Server. The "incoming Mail Server" field cannot be empty". It's emplty because it's grayed out and can't be changed. Huh? What am I missing here?

    Why are you trying to manually edit this account. Enter it correctly by opening the iCloud control panel (from System preferences) signing in and switching mail on.
    If you are already signed in, sign out reboot and sign back in, turn Mail and any other services you want to use on.

  • HT4864 incoming mail server wont allow me to alter info

    I've upgraded to Mountain Lion & am pulling my hair out over so many things!!
    All of a sudden, my iCloud mail isn't working... so I went into the account setting to see what was wrong there and found that the 'incoming mail server' box was not filled ?? why ?? 
    Now if i want to add the correct incoming details, that box/field wont allow me to open it to enter the info !!???  So how the heck can I make the change to fix it??  Then when I want to get out of it & say 'save changes' it tells me that the 'incoming server' field cannot be left empty !! aarrgghhhhhh

    This issue has been posted on several discussions, but the best answer I have receieved is to delete the account, and enter it again. We have several computers that have been updated from 10.7 to 10.8 in the house. We want to simply change the name of the mailbox, but also can not edit the Incoming Mail Server for iCloud. Deleting the mailbox, and creating it from scratch is NOT an option, since we been using it for years, and have it full of email.  Does anyone have a real option for this problem that was introduced when we upgraded from 10.7 to 10.8?
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  • Mail Account Information Incoming Mail Server field Disabled

    All of a sudden when I try to insert an attachment to an email a box comes up where the attachment would be located in the email with "missing plug-in" text on the box? After some searching I found Email Assistent and follow their reconendations. The problem the Accounts - Account Information - Incoming Mail Server is disabled (not editable) and "p04-imap.mail.me.com" is in the field instead of "mail.me.com"? What do I meed to do so I can send attachments?

    Greetings,
    Your Mail preferences are probably corrupted. To find out, do this:
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    3. Restart Mail and setup your account again; wait for it to find your existing email.
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