Incoming mail shows wrong FROM header info

hi, i have been getting this for quite some time now and cannot figure
out why it is happening. i have a client emailing my users and his email
shows as [email protected] and i dont even have a name close to
his name. first i though it is that previous recipients window in the
mail.app feature but i went and delete it from all my users mail.app. i
also found it in one of their address book but i deleted that as well. i
looked at the headers both in mail.app and webmail. i see Return-Path:
<[email protected]> but i see From: hisfirstname
<[email protected]>
it only happens with this one user. this is what i think had
happened: one of my user was sending an email from mail.app to notmyuser
and did not put the rest of the address, if you do that the server is
automatically trying to add @mail.mydomain.com somehow after that that
address [email protected] (not valid address) was added to her
address book, and mail.app has this stupid feature that all the people
in that email chain get that one wrong or misspelled address and keep
showing up automatically once they start typing. what i cannot figure
out is how is my mail server thinking that the email came from that not
valid address
any ideas? thanks martin

What next?
I'd check with the senders whom you receive mail from to be sure they have your name correctly entered in the address book for whatever mail client they're using; I'm guessing the problem is on their end, since we've eliminated the possibilites on your end: Address Book and the Previous Recipients list. Those are the only two places Mail could draw that information from, unless it's in the original message sent to you, which you can confirm by opening a message, then choosing View > Raw Source. Look for the To: field and if the name doesn't match yours, then you know the problem is on the sender's end, in which case you should tell them to correct your name in their email address book.
Can I clear out the email account completely and start again.
You could, but that won't solve the problem. That name is coming from somewhere external to Mail (since Mail doesn't keep any such information), so it's just a matter of finding the source correcting it.

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