Incoming outdoor FIOS line/cable - needs remounting/hanging - too close to the lawn

My incoming outdoor FIOS line/cable is very close to the backyard lawn - about 4 ft above the ground. It needs remounting/hanging. I just need Verizon to send someone to fix this problem but its Website is not user friendly to submit such a request. It asks me to go thru a series of unrelated self asked auto answered questions but still does not bring me to what I want. Is there a direct and quick way to file a service request?

That is a GO-95 violation. All wiring must be 8 feet above ground. This is a PUC violation. Call Verizon back and ask to talk with the PUC rep within Verizon near your closest Business Office. Sounds like a contractor may have done it and not an actual Verizon Employee......

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I am familiar with the high speed internet service of FiOS, but not the television service.
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PhillyJan,
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