Incoming Skype calls always busy
This is a long-running problem with no apparent solution, but I figured I would ask. I have Skype and an online number. Now supposedly, this means I can receive incoming calls. I can't. The phone line is always busy. We've gone through Level 1,2, and 3 support with Skype -- still no success.
Their latest suggestion is that maybe something in the firewall is stopping incoming calls. (In which case, why don't they roll over into voice mail? he wondered.) OK, so humor me here -- will my Time Capsule block any incoming calls on Skype? Does anyone know the ports that I would need to check (simple google didn't reveals those)? Do I need to endure sitting on hold to talk to Road Runner tech support to find out if the ISP is blocking something?
Duane wrote:
Are you using a router provided by Road Runner?
My router is a Time Capsule. My modem is, yes, provided by Road Runner.
Does anyone know the ports that I would need to check (simple google didn't reveals those)?
Skype support couldn't provide you with those?
I'll put in the request now. It could take a couple of weeks to hear back. But when you're dealing with Skype, time and space really kind of are irrelevant to them.
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Help! How to forward incoming Skype calls to mobi...
Hi everyone,
We're looking at the most cost-effective telecoms solutions for our business, and so far Skype seems to tick all the boxes.
Trouble is, it's all a bit confusing.
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All help is gratefully appreciatedHi everyone,
We're looking at the most cost-effective telecoms solutions for our business, and so far Skype seems to tick all the boxes.
Trouble is, it's all a bit confusing.
Are the prices the same, regardless of whether it's business use or not?
How do I forward incoming calls on Skype to a mobile, when I'm out of the office?
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Why is my skype number always busy?
I bought this Number for Birmingham 2 days ago, but its always stay busy. Anybody plz help. I use skype on my iphone. Is it something to do with using skype on phone?
contact Customer Support asap please
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
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Hi,
I'm new to this so please forgive me if a simple step by step explanation has been given somewhere before.
I didn't found it, so feel free to point me to it.
I would like to receive my skype calls on my PBX.
That part I've found out, it is possible with skype connect.
So made an account (didn't buy anything).
I do get the message that my skype account is connected on my 3CX.
So far so good.
But whatever I do with that account (like calling it), I do not get a connection on the 3CX.
So I probably need to buy something in order to get it to work.
There are many things one can buy like skype credits and/or channels.
But what's needed?
As the page of skype connect states "
With channels from just €4.95 (€5.69 incl. VAT) a month, you can make the most of these great prices:"
So probably I need a channel.
Do I need to pay for a channel each month only to receive incoming skype calls on my PBX?
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Yes, channels are required to make/receive calls; the number of channels depends on the amount of concurrent calls that you will be making, up to 300 can be purchased. Channels have a monthly fee of $6.95/month USD.
To receive incoming calls you can purchase an Online number, if available in your country. The current price for Online numbers is $6.30/month USD. Also, Skype Connect is a ‘pay as you go’ service using Skype Credit (that is attached to the SIP profile), and does not support any of the Skype Client subscriptions. Pricing information can be found at:
http://download.skype.com/share/business/guides/skype-connect-rates.pdf
Please let us know if you have additional questions.
Thank you,
MariaA
Skype Enterprise Support -
Hello Friend's
I am new on skype and i have one query about skype call.
I am using skype on my windows computer and also on my mobile phone.
My Query is...... if i login skype on my windows pc and also on mobile phone then which is the default
device for incoming skype call.
Because i am sign in on my mobile device & auto sign on skype at windows startup.
Thanks
Solved!
Go to Solution.Hi, Euroshine, and welcome to the Community!
An incoming call should cause both "instances" (places you are signed on to and using Skype) to ring at roughly the same time; on whichever computer or mobile device where you are signed on to Skype that you answer the call, "wins" the call. The other "instance" should then stop ringing almost immediately.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
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I'm experiencing problems with Skype Numbers in Brazil, code 5511 3042 - São Paulo.
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Julisru wrote:
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Go back to the Privacy tab by selecting Tools > Options and change the privacy settings to allow calls to Online Number(s) from phone numbers in my Contact list only and clickSave.
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Skype for Mac
In Skype, go to Skype > Preferences > Privacy
Under Receive calls to my Online Number from, select Anyone.
If the privacy settings were already configured like this, complete the two steps below to refresh the settings.
Go back to the Privacy tab by selecting Skype > Preferences > Privacy and change the privacy settings to allow calls to your Online Number from Only people in my contact list
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My skype number is always busy...
I'm experiencing problems with Skype Numbers in Brazil, code 5511 3042 - São Paulo.
My Skype Number is always busy! I've tried change at preferences, it was working, but now the all day is busy....contact Customer Support asap please
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
Regards,
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I can't put call on hold to answer incomming call, always hangs up on first call
I can't put call on hold to answer incomming call, always hangs up on first call
The procedure is different, depending on whether your carrier uses CDMA or GSM. Consult the manual. gdgmacguy gives directions on how to find it in the post above.
Best of luck. -
Use Skype for a business. What is the best way to ...
We have a new business that is starting and a lot of the work will be done by people in different parts of the United States. We would like to have incoming calls be to 1 number, and have them be able to select whom or which department they need. If a calling tree is not available not a big problem.
We also would like to have control of the skype account so it can be assigned, and if then reassigned based on personnel change. We are unsure of how you control this or if it can be controlled. We are assuming that would could simply change a password and then someone new could use it. We know that on a personal account the user would be able to take control as they can see the account info and change the primary email and reset the password. Unable to find anything out about a business account.
We would like to set up each account on a subcription, that has a number and unlimited calling in the US and voicemail.
Would love to be able to talk to any business person that has used skype on a business level so we know what it can do well, and what it can't do at all.
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I have a premium number paid for the year and it is always busy so no one can call me. How do I fix that
Hello,
There isn't a "Premium number" product. Do you mean a Skype number? If so, please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
When calling my skype number, the number is always busy......why?
Nobody can contact me....Hello,
There isn't a "Premium number" product. Do you mean a Skype number? If so, please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Hi,
I have setup an online Number in Geneva, Switzerland last week. After setting it up, I have tried to test it by calling it but its always busy. I wonder if there is an activation period for such numbers. If this is so, can any body tell me how long it takes for online numbers to become active?
Kind Regards.
Omer
Solved!
Go to Solution.okhalid wrote:
Hi,
I have setup an online Number in Geneva, Switzerland last week. After setting it up, I have tried to test it by calling it but its always busy. I wonder if there is an activation period for such numbers. If this is so, can any body tell me how long it takes for online numbers to become active?
Hello Omer and welcome to the Skype Community Forum
Your Online # should become active within a few minutes of purchase. If it didn't please
first check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
If this doesn't help please file here:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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