Incomingfcalls do not ring goes to voice mail

incoming calls phone does not ring goes to voice mail

mistergil wrote:
incoming calls phone does not ring goes to voice mailTry pressing *79 when you first pick up your handset.... see if that stops this action....

Similar Messages

  • I can not receive messages and i can't send messages also if someone rings me it, it rings at their end and then goes to voice mail but nothing at my end

    i can not receive messages and i can't send messages also if someone rings me it, it rings at their end and then goes to voice mail but my phone doesn't ring

    Talk to your carrier.  Sounds like something is not provisioned right on your account.

  • Calls not going to Voice Mail

    Hi,
    We've had skype for ages.  We use it for our business and have skype numbers and multiple skype users.
    For some reason, the past three days, any incoming calls on our user sales.munz1 is not going to voice mail.  It just rings, and rings and rings.
    Since the other users don't use voice mail, this is the only user with the issue.
    What's up Skype?  We haven't changed anything.
    At this moment, we've unticked go to Voice Mail, otherwise we can not hear the phone ring and ring and ring and pick up customer calls.
    Any solutions?

    It really can only be on the carrier side as it is their servers that have number of rings etc set before dumping to voice mail.  Voice mail again is on their servers, your phone doesn't record voice mail, they do.  Their servers then tell your phone you have voice mail and send a *copy* to visual voice mail.
    I would call them again.  If never dumps to voice mail, it is their servers not stopping the call and dumping it to voice mail.

  • Agents line rings only twice before going to voice mail

    I have our queues set up so that if the agent does not answer the phone or if the caller is stuck in the queue the call will transfer to VM. This all works fine except that the agent is telling me that the phone only rings 2 times before the call gets sent to voice mail. I want to increase the number of rings to 4 or so.
    I thought this was a factor of time. Say if the person is on hold for 16 seconds (I think that is equivalent to 4 rings) then kick out to the voice mail. Unfortunately I am looking at the code in the UCCX Editor and cannot seem to find the timing or anything saying "Number of rings" to set a value. I also went through the UCCX GUI but did not find anything. I was going through my books form the class I took on UCCX 7 and cannot find anything on this, though I could have sworn we covered this. But, that was 2 or 3 years ago and I am also on UCCX v8.5 now.
    Anyway, does anyone have any suggestions on where I can look or what I can change to get this working. On a side note, when a call comes to her personal line, it does ring 4 times before going to voice mail. The agent line is the only one that only rings 2 times.
    Thanks for any help and pointers on what to look for.
    David Graham

    I cannot determine what method you are using to technically extend the call to voicemail after the ringing, and therefore couldn't give you any tips to check.  Could you just clarify the call flow for both points:
    1. How do you extend the call to the Agent?
    2. How do you extend the call to Voicemail?
    Typically, when working with Agents and Ringing time, you adjust two settings:
    1. In UCCX Script - Select Resource Step (Or Connect Step if applicable) Timeout value
    2. In CUCM - Directory Number (Or Service Parameter if applicable) Ring No Answer timer
    Depending on what you're doing in the scripting it could be something like a Call Consult Transfer even.  But that's not clear at this time.  Let us know, and we'll get you fixed up.
    Anthony Holloway
    Please use the star ratings to help drive great content to the top of searches.

  • How to change number of rings or time before it goes to voice mail on iphone 3g

    How do I change the length of time or number of rings on the iphone 3g before it goes into voice mail?

    Set by your carrier, so contact them.

  • HT4946 My sound is not working for Siri, voice mail, Itunes,and ringer tones... the only sound that works is the buzzer. I was told at Verizin to try and update my I tune app off my Home computer and that might make the sound , will this help or is the sp

    Sound is not working for Siri, voice mail, ringer tones, movies or music. I was told by verizon that the speaker maybe out, but that i might want to try and reload or update my itunes by plgging into my home computer... will this help and if so how do I do this?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • HT4515 how do I set the number of rings before the caller goes to voice mail ?

    How do i set the number of rings before the coller goes to voice mail on my iphone?
    Thanks you.

    Determined by your carrier, so contact them.

  • How do you set the number of rings before going to voice mail?

    I can't find the option to shorten the number of rings before going to voice mail, any ideas?

    It's preset by some phone software but you still may have some sound settings for the answer time. Go to settings and check under call answer settings.

  • I am not able to delete voice mails after the new software upgrade

    Today I downloaded the update for my iPhone. I am not able to delete voice mails. When I try to delete them the screen freezes and I need to get out of the screen in orders for it to unfreeze. I tried hard resetting and that didn't help?

    It is in privacy settings/ general/restrictions then down to privacy

  • My calls are not going to voice mail, the phone just rings any suggestions?

    Voice mail is installed, but incoming calls are not goint to voice mail.. What can I do?

    Check with your Phone Carrier that Voice Mail is Setup and Activated...

  • How do I change the number of times my phone rings before going to voice mail?

    I want to make calls go to voice mail after 3 or 4 rings. Right now it is taking about 5 to 6 rings. Can I make this change?
    Thank you!
    KimberlyO

        I'm sorry to see your co-worker was not able to reach you kaokim. We know how important it is to be able to receive and make calls in a reliable manner. I apologize for the inconvenience this may have caused.
    As advised earlier in the thread, there is a specific time it will ring, and it can't be changed. However, to make sure you're provisioned correctly, make sure call forwarding is disabled by calling *73.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • How do you change the number of rings before FIOS goes to voice mail?

    Currently my FIOS residential service picks up voicemail after 4 rings, thereby negating my answering machine on my phone. It is then hit or miss for the system telling me if we have a voice mail. I would prefer to use my phone answering machine
    How can I change the number of rings on FIOS to 6-8 more rings, in order for my phone answering machine to pick up?
    Thanks

    rhc86 wrote:
    Currently my FIOS residential service picks up voicemail after 4 rings, thereby negating my answering machine on my phone. It is then hit or miss for the system telling me if we have a voice mail. I would prefer to use my phone answering machine
    How can I change the number of rings on FIOS to 6-8 more rings, in order for my phone answering machine to pick up?
    Thanks
    Call your voicemail access phone number and go to settings. There is an option for that.

  • HELP -- My iPhone only rings 2 times, then goes to voice mail!

    is there any way for me to extend the rings to 5?

    If you're using AT&T, dial 611 from your phone and ask the representative to set it for you. They could set it up to 30 seconds before going to vioce mail.

  • My LG phone rings twice then goes to voice mail

    The people that call say my phone rang at least 7 times than went to voice mail. I hear two rings and before I answer it the call is gone.

    Do you have any call blocking apps that might interfere?  Is this a basic or smartphone?

  • Ringer extention before voice mail picks up

    Please id like advice on how i extend rings before voice mail kicks in ?
    seems  it only has 2 rings not enough for me
    thanks Foxy
    Foxycdnlady
    Solved!
    Go to Solution.

    Whatever.
    Your carrier does not measure the ringtime by amount of rings, but by the time allowed until the voicemail picks up.
    If you had a LONG ringtone (say 10 second clip of a song) it would be about 3 rings. So, if you change your ringtone to a 10 second tune, you won't be getting 6 "rings".
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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