Incompatibility CC vs CS6

Our office has InDesign CS6 and CC users. When saving CC files as .idml, layer positioning and type placement are lost. When saving as .idml from CS6, layers may be flattened. Is there a solution?

Stop using different versions. IDML, while it should not be doing that, is not recommended for round trip workflows.
If you’re on CC you have access to CS6 as part of the subscription. Use that if CS6 users are involved.

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AE CS6 - 880M GPU incompatability

I have AE CS6. My new computer is running dual NVIDIA GeForce GTX 880M graphics cards. When I go into the “Preferences” "Previews" it says it is using the CPU and says "GPU not available - incompatible device or display driver." Why would the 880M be incomaptible? And, is there any way to remedy this?

the gtx 880m might actually be kepler vs maxwell. NVIDIA GeForce GTX 800M | PC Perspective
it shouldn't hurt anything to try the cuda unlock. i guess its possible to delete the file and not have to add the entry for your specific gpu, so you could just move the txt file to another location for backup... Re: CUDA GPU not being detected or follow the guide in the link you posted.
as far as i know, the incompatibility is just for the ray tracing. im not sure of any AE setup guides.
After Effects Help | Improve performance

Getting error message about Java Script/OSX/Illustrator incompatability. CS6 will not open

Suddenly, CS6 version of Adobe Illustrator is not opening,. Getting an error message that it requires a "legacy version of Java Runtime." Talked with Apple Customer Service about this and they learned that Oracle is no longer making that version available. What to do?

Read this to the end:
Adobe Illustrator(CS6) NOT running on OS X Yosemite

Incompatibility CS6 and Mac os 10.6.8

I recently bought CS6 and Ps and Ai don't run on my laptop computer, which runs mac os x 10.6.8 and can't be upgraded to 10.8. Why doesn't Adobe support this os? And is there a way to get version of Ps and Ai that work on that computer with my CS6 license?

10.6 should run CS6 just fine
what model Mac?
Mac Logo> About this Mac> More Info> Support> Specifications (post screenshot)
or
Mac Logo> About this Mac> Overview> More Info> System Report
also copy/past the Graphics/Displays info here under hardware
lastly, how did you install it, have you tried rebooting the machine...

CS6 creates HTML5 and warns of incompatability on the fly...true ?

Hi,
A good reason to get an upgrade from CS5 to CS6 is that CS6 can output as HTML5 so I am told. As there are features in flash that HTML5 can't reproduce, I am told that you can elect to have CS6 warn of these as you use them in your project when you first start the project, some setting you select maybe , rather than find out the hard way when the project is done and ready to be exported as HTML5, is this true ?
Is CS6 for HTML5 a good route to take or is it best to get the Adobe Edge program to create HTML5 ?
If I were to stay with CS6 I could at least use my existing graphics drawn in Freehand (Macromedia :-) now Adobe...grrr !) which I stepping stone into CS5 via Flash 8, support being dropped in CS5 by Adobe (grrrr again !) I bet Edge hasn't Freehand support. I cant go over to redrawing years of work in Illustrator, its an awful prog for those used to Freehand, Illustrator ex Freehand users also agree.
Envirographics

Hi,
A good reason to get an upgrade from CS5 to CS6 is that CS6 can output as HTML5 so I am told. As there are features in flash that HTML5 can't reproduce, I am told that you can elect to have CS6 warn of these as you use them in your project when you first start the project, some setting you select maybe , rather than find out the hard way when the project is done and ready to be exported as HTML5, is this true ?
Is CS6 for HTML5 a good route to take or is it best to get the Adobe Edge program to create HTML5 ?
If I were to stay with CS6 I could at least use my existing graphics drawn in Freehand (Macromedia :-) now Adobe...grrr !) which I stepping stone into CS5 via Flash 8, support being dropped in CS5 by Adobe (grrrr again !) I bet Edge hasn't Freehand support. I cant go over to redrawing years of work in Illustrator, its an awful prog for those used to Freehand, Illustrator ex Freehand users also agree.
Envirographics

My Windows built AE CS6 file is now saying that it is an incompatable MAC version 13 file - can I recover?

I am running AE CS6 on a Windows 7 pc. I ran it on the work lab MAC system running CC. Now my machine will not open the file. I have done this before and it worked without a hitch. Can I recover the file?

Thanks... I was on a deadline for this AM so last night I actually downloaded the trial version of CC and made the "save as". WORKED!!

Premiere CS6 & Vitascene Incompatibility?

I work with Premier CS6 and Vitascene 2.0.
Every time I copy the transition of Vitascene (Control + C) I get this message
When I click OK, it keeps me a protocol that does not solve the problem, the transitions do not work anymore until I start Premiere again.
If I click on a button to cancel, everything gets stuck.
How do I solve this issue?
My PC
I7 2600
16G
GTX570
HDD SSD VERTEX3 120G
HDD SSD Intel 330 120G
HDD WD BLACK
Windows 7 Ultimate
Adobe Master Collection CS6

Please use the Service of Vitascene V2 in 64bit.
You can find this download link in the confirmation mail, what you received after your order.
When not, please contact the proDAD Support.

Incompatibility quadro k2000m and after effects cs6

Hi
I just recieved my new dell laptop m4700 with a nvidia quadro k2000m.
its sell as a fully compatible cuda card for all cs6 products. but gpu render doesnt work !!!! ray traced 3d is only on cpu... very boring.
Whats the problem ? are drivers too young ? not yet compatible ? need an after effects update ?
i've the same problem with premiere who doesnt use mercury gpu playback... (photoshop isnt very fast too...)
im very disapointed with my all brand new pc........
Help me please ! i do not find any discussion about it on the web.
apologize my english, im french.
thx a lot
ciao

melkirn wrote:
Where do you find the 'adobe compatible card list' [lease?
After Effects tech specs
Premiere Pro tech specs
I found them by doing a Google search for...well, those exact terms.

Spot Channels in CS6 wont import into Indesign and Incompatable with CS5

File imports into Indesign but without spot channels.
File will not open in Photoshop CS5
By changing the spot color to Pantone Solid and resaving, I was able to open in Photoshop CS5, however the channel still did not import into Indesign CS5.
I resaved the file from CS5 and the file imported correctly into Indesign.
Windows 7 Home Premium 32
AMD Phenom 9850 Quad-Core 2.5GHz
4Gb RAM

You didn't use Pantone Solid, you most likely used Pantone+ Solid (which is a new book).
If you want to open that in Photoshop CS5, you'll need to copy the new book to CS5.
InDesign - they had several bugs relating to spot color channels, which they should be fixing.
But they too may need the new color book data.

Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
James

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

Can't open CS5.5 in CS6

I got a couple of CS5.5-INDD from a partner. Some of them I can open, some I can't. InDesign CS6 freezes and must be closed. I can reproduce this problem on a Windows 7 64-Bit and a Mac OS X Lion Computers with both InDesign CS6 Creative Cloud.
I asked another colleaugue to open the files in CS5.5 to save them as IDML. She can open the files without problems and create IDMLs. When she sent me those IDML though, I get the same problem as when opening the INDD: InDesign freezes.
I tried several things to get the files (CS5.5 IDML or INDD) opened:
* Reset the preset file
* Deactivate plugins
* Restart the machines
Both installations of CS6 are new and up to date. Is there anyone else having a similar problem with CS5.5 to CS6 incompatibility or any ideas on the topic?
Thanks in advance,
Richard

Here is a Sampling
http://dl.dropbox.com/u/2886775/Analyse%20von%20%E2%80%9EInDesign%E2%8 0%9C.txt
But we can't get a crash report. Is there any other way then the described one? I can post lines from amt3.log if it helps.
That's odd. What happens when you Send Signal: Abort? Nothing? Does the app close with no crash report? Is this 10.7.3?
amt3.log isn't going to help, it's about licensing.
Did you try using a different user account? Easy to do and solves some problems, sometimes.
With repsect to the sample report, yes, Peter is correct, it appears that ID is invoking the paragraph composer. But that's not really a complete sample report, it's only 24 samples. Did you run Sample from Activity Monitor, or did you just let OSX generate it on its own from the Force Quit dialog?
Still, if there are footnote irregularities, that might be a place to start looking.
Do you have references to another InDesign document in your documents, such as documents placed inside other documents, or cross-references?
You could try installing the CS5.5 free trial and see if that replicates the problem...

Photoshop CS6 does not open or create files

I am using Adobe Cloud. And have downloaded Photoshop CS6. Using it locally.
It was working fine. For weeks. The application still loads without error. But if I open a file nothing happens. No error message. But no file appears. And if I try to create a new file the same thing. No error message. But no new canvas to work with. In both cases nothing appears in the layers panel.
The Help menu gives me the option of deactivating. So I am assuming it is not an activation issue.
Fireworks works fine. Illustrator works fine. Only Photoshop has this problem.
I am running Windows 8. 64bit. 12gb. NVIDIA GeForce GTX 560 2gb. Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64. No optional 3rd party plugins.

Update 03/2/2013
I had enough I uninstalled Creative Cloud and secure wiped the Intel 520 SSD and the wiped the RevoDrive 3 X2. Installed windows 8 clean install and re-downloaded and installed all the Creative Cloud Apps.
1. After the install was completed clicking on Photoshop CS6* causes nothing to happen. No tasks open, nothing in task manager showing photoshop opening. It's like the request just goes away.
2. Figured maybe I need the updates, opened bridge clicked on help - updates.
3. All products had updates and updated them all.
4. All updates successful except for Photoshop and DynamicLinkmanager.
Photoshop Update Failed
Adobe Photoshop 13.0.1.1
Installation failed. Error Code: U44M2P7
So then I search the forums and find the option to manually download the CS6 update from Adobe.com. I did that and still nothing.
So in Windows 7 I could open Photoshop once per reboot and work. Now in Windows 8 I can't even get it to open.
There has to be an incompatibility with either:
1. Nvidia GTX680 4GB cards
2. Nvidia WHQL Latest Drivers
I draw that conclusion because PS CS6 has worked just fine until Nvidia Updates were installed. I know in 3D Mark III the card only reports as a 2GB and they claim it's purely cosmetic reporting. It also works fine on my Quadro 5000 card in another box.
Unable to open Photoshop CS6 in Windows 8 Pro
Unable to open using program Compatibility Troubleshooter Mode: Windows 7
Unable to open images in Adobe Camera Raw or Photoshop from within Bridge. No Errors it's like the request simply disappeared.
sniffer_GPU Report:
Device: 0000000000312F28 has video RAM(MB): 1868
Device: 00000000002FBB88 has video RAM(MB): 4095
Vendor string: NVIDIA Corporation
Renderer string: GeForce GTX 680/PCIe/SSE2
Version string: 3.0.0
OpenGL version as determined by Extensionator...
OpenGL Version 3.0
Has NPOT support: TRUE
Has Framebuffer Object Extension support: TRUE
OpenGL ok
OpenCL ok, version=1.1 CUDA 4.2.1
Return code: 3
PS6 Executable Digital Signature:
sha1 - Monday, January 7, 2013 12:36:15 PM
System Info From Lightroom (Since PS6 doesn't open)
Operating system: (Build 9200)
Version: 6.2 [9200]
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.2 GHz
Built-in memory: 65476.6 MB
Real memory available to Lightroom: 65476.6 MB
Real memory used by Lightroom: 159.9 MB (0.2%)
Virtual memory used by Lightroom: 123.0 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 6
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080
System Hardware Specs:
OS Drive (Intel 520 240GB SSD)
Motherboard: Asus Rampage IV Extreme x79 Chipset
CPU: Intel i7 3930K
Memory: 64GB PC-2400 G.Skill
Adobe Creative Cloud is installed on the D:\ Drive which is an OCZ Revodrive 3 X2.
Video: EVGA GTX680 Classified 4GB Edition
Video Drivers: Nvidia 314.07, DirectX 11.0, API Version 11.1, Clock 1110Mhz
*Photoshop CS6 refers to both the x64 edition and 32bit edition. I've tried both.

Pls help. My Camera Raw, CS6 and Lightroom won't read the NEF files from D610.

I recently upgraded to Nikon D610 and the NEF files were not readable from my old version of Camera Raw, CS6 and Lightroom. So downloaded the recommended upgrades and I now have Camera Raw 8.4.0.199; Lightroom 5.3; CS6 13.01. But still did not read my D610 NEF's. Please help. Thanks.

oh wait, i got it. Just in case for those who will have the same scenario. I downloaded the NEF files from my D610 using the old ViewNX 2.1 software and that was the cause of incompatibility. So i upgraded my ViewNX to 2.9 and downloaded my images again. And it worked this time.

Flash CS6 not showing in FCP 7.03

I recently upgraded (well, for me it was an upgrade) to an older Mac Pro
Processor 2 x 3 GHz Quad-Core Intel Xeon
Memory 16 GB 667 MHz DDR2 FB-DIMM
Graphics ATI Radeon X1900 XT 512 MB
Software Mac OS X Lion 10.7.5 (11G63b)
I have installed FCP 7.03 (and in a seperate folder the hated FCP X)
I also have Adobe Creative Suite CS6 installed.
On my previous MacBook Pro I could export from a video sequence as a Flash Movie (.FLV). I could do this using one of the options in "Export Using QuickTime Conversion" On that machine I was running Flash CS4.
For some reason the Flash export option is not showing now. Flash is properly installed and opens just fine.
Anyone know what I'm doing wrong?
Thanks
A.S.

"Anyone know what I'm doing wrong?"
Probably nothing. FCP 7 was last updated in 2010; Flash CS6 was released in 2012. Incompatibility is to be expected.
There may be a conversion program, but it's most likely you'll find it on Adobe's Flash forum.
Good luck

File saved in Photoshop CS6 "incompatible" when opened on same computer?!

For the first time yesterday I saved 3 PSD files, (about 760Mb each, large flat 16bit background-only PSD's) and then have them refuse to open in the same version of Photoshop CS6, Windows 8/64, that they were just made in, an hour later. I just see the dialog warning that they are 'incompatible with this program' ?!
I don't understand how a file can be saved incompatibly with the program that saves it. Is this a bug? First time I've seen it, if so & do not use any other versions of Photoshop or any other machines for that matter. Am very confused why this happens.
Have reset compatibility mode to 'Always' (though I don't see why I should have to do this) and am hoping it doesnt go and happen on some critical save of another file. My hard drive Raid array is working fine, and I have never had a problem with storage, so its not a random hard drive error, as it happened 3 times in a row.
Saving the same file just now as a TIFF (it has no layers) gave no problem. Guess I'll avoid PSDs without layers for now.

narikin wrote:
My hard drive Raid array is working fine, and I have never had a problem with storage, so its not a random hard drive error, as it happened 3 times in a row.
Just to be absolutely sure, it's always a good idea to take a look in your Windows Event Log to see whether any new events have appeared.
-Noel

Incompatibility CC vs CS6

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