Incompatibility with Windows 8 and Intel WiFi Drivers
Firefox 17 worked well with my original Intel driver for windows 8 but I had connection issues. I have now updated my Intel driver to 15.5.6 and now several of my websites will not display or load properly. All I get i a white screen with lines of black text or blue hyperlink text. It looks like a word document. Unfortunately I know that it is firefox because the websites work in google chrome. I would prefer to continue using firefox so I would love a patch or an update to change this.
hello jenn.byers7, please go through the steps covered in [[Websites look wrong or appear differently than they should]]
Similar Messages
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Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on T61/T61p
Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD. This information can help address blue screen errors specifically related to Turbo Memory, but may not solve errors related to other issues. Please read through the instructions completely, make sure they apply to your system, and after attempting the solutions please post back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1. Click Start, then click Control Panel.
2. Click System and Maintenance.
3. Click System.
4. Click Device Manager.
5. Expand the Storage controllers category.
6. Double-click Intel Flash Cache Logic Chip.
7. Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad T61/T61p (14.1 inch widescreen with IEEE 1394 model) - BIOS version 1.22 (7LET52WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Message Edited by Tim_Lenovo on 11-30-2007 07:03 PM
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorseThanks Tim,
I do have my T61p fully up-to-date to the latest drivers and updates (via System Update and the Drivers&Software web page when the former is not that up-to-date).
At the moment the most recurrent problem is this:
http://forum.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=55
which has been longly speculated here:
http://forum.thinkpads.com/viewtopic.php?t=47755
My other angst is the boot-time chkdsk hang-up problem:
http://forum.thinkpads.com/viewtopic.php?t=52765&highlight=chkdsk
I just wonder if this purely a Vista issue when using NV cache, the disk spinning down at almost exactly 1 hour from the beginning of the chdsk operation seems too much of a coincidence.
This is my T61p configuration:
Intel Core 2 Duo T7700 2.4GHz
BIOS version 1.26-1.06
4GB RAM 2 SO-DIMMs
nVidia Quadro FX 570m with 512MB VRAM
WUXGA LCD
Seagate 7200.2 160 GB
4GB RAM 2 SO-DIMMs
Windows Vista Ultimate 32bit (waiting to move to 64bit)
thanks,
andrea
Message Edited by abarbieri on 12-05-2007 03:48 PM
T61p - 15.4" - T7700 - FX 570M 256MB - 4GB RAM - ST916023AS - 4965AGN - BT - FPR - 9 cell - Vista Ult. x86
T21p - 14" - PIII 850MHz - S3 Savage/IX 8MB - 512MB RAM - 100GB 7200rpm - WinXP x86 -
Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on X61/X61s
Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD.
This information can help address blue screen errors specifically
related to Turbo Memory, but may not solve errors related to other
issues. Please read through the instructions completely, make sure they
apply to your system, and after attempting the solutions please post
back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1. Click Start, then click Control Panel.
2. Click System and Maintenance.
3. Click System.
4. Click Device Manager.
5. Expand the Storage controllers category.
6. Double-click Intel Flash Cache Logic Chip.
7. Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad X61 or X61s - BIOS version 1.06 (7NET25WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorseDear Tim,
First off, many thanks for the tips for resolving BSOD with Vista + Turbo Memory on X61. I've been suffering from this BSOD for countless times since I bought in my X61 7673-CW9 in April 2008.
Even prior to having the pleasure to visit this wonderful forum, I followed both steps as indicated, and updated my Intel Turbo Memory driver to 1.5.0.1013 and my BIOS to 7NETB4WW (2.14). However, the BSOD recurrs.
For the past two months, I've recovered my system to factory default settings using Rescue and Recovery for over twenty times, each time with the latest Intel Turbo Memory driver and BIOS. Notwithstanding that, BSOD recurrs.
During these painful experiences, I tried two options: 1) making my X61 up-to-date by using System Update and Windows Update (including Vista SP1 or excluding Vista SP1); 2) keeping my X61 the status as factory default (i.e. without updating through either System Update or Windows Update (the automatic/scheduled update function of both is turned off)). In either case, BSOD recurrs.
I'm 100% positive that the BSOD does not arise from any hardware or software/firmware I install. I never install any hardware (e.g. RAM). And, it is not caused by any software/firmware I install: the clear and unequivocal evidence is that at one time,I encountered BSOD while having restored back to factory setting and booting for the first time.
I live in Taiwan, and I seldom heard this BSOD here. All of my friends (as most of Taiwan residents) using X61 operate in Traditional Chinese environment, whereas I operate in English environment. In Taiwan, when booting for the first time after purchase/recovery, the Windows Vista Business system provides for lanuage choice (Traditional Chinese or English), and, once chosen, the language cannot be altered later on (unless, of course, the system is restored back to factory default settings).
My system specs are the same as the day I purchased it and are listed below (as I'm not sure if my machine type X61 7673-CW9 is applicable outside Taiwan):
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.4GHz
Memory: 1.00 G.B.
System: Windows Vista Business (32-bit)
Hard Drive: 160 G.B. @ 7,200 r.p.m.
And, of course, with Intel Turbo Memory 1 G.B.
I contacted the Lenovo support staff here in Taiwan for countless times, but they seem to be clueless. I learned that some friends at this forum downgraded their OS back to Windows XP, but I chose not to. The reason is simple: my purchase price for X61 7673-CW9 includes the Intel Turbo Memory, which cannot function under Windows XP (at least so far).
Therefore, I just wish to share my experience here and perhaps I can get some advice from you and other friends here. Any advice will be tremendously and enormously appreciated.
Kevin Chen @ Taiwan -
i just buy a imac 27inch when after intalling everthing for windows 7 and all the drivers i need and goes to the restard part my imac just goes to a black screen with a blinking cursel and it just wont proceed anyone can help me with this?
Support articles for things like this would be here:
http://www.apple.com/support/bootcamp -
i formated my macbook pro with windows 7 and i lost all the drivers, does anyone know how to recover the drivers?
How did you get them to install the first time and where did you get them?
Read the Installation Guide, Boot Camp 4.0 FAQ and the Windows 7 FAQ.
Here's the Boot Camp Manual. -
Problems with youtube in firefox with windows 8 and 8.1
Lately i sell some computers with windows 8, and windows 8.1, so they are fresh install. and i have problems with the videos under youtube, but just with firefox, with chrome works ok, with internet explorer the same, no problem. The problem when i'm using the pluging of flash, is the next:
start the reproduction of the video with the default resolution in my case of 360, but after of a few seconds, 6 or 7, the reproduction jump to the lower resolution available (240 by example), and after other few seconds, do the same jump to a lower resolution, few seconds againd and jump to higher resolutions available, maybe 480, and so until try with every resolution available in the video and after of that show the next message:
"Se ha producido un error, vuelve a intentarlo mas tarde"
The messaage is in spanish because i'm using spanish versions to sell, well, just say that a error arised and try later.
well i think maybe problems with the pluging of flash, i will try with the html5 support, then i enable the html5 support in youtube.
And still with problems but a little different the video start with the default resolution (360), and after a few seconds maybe 3 or 4, the video stop, maybe 1 second and later continue by other 2 or 3 seconds of video and stop again other second, and continue on this way until the end of the video.
I dont have problems with the network, i can see the videows without problems with other computers in the same network, or with mobile devices, but the problem is just with firefox.
Isnt virus, because the installation is clean, i dont have extra software because the first times i think that would be by a extra software, then just clean installation of windows 8 and 8.1 and firefox, the problem i try versions since the 29 until now that the latest is the 33, the same problem, exactly in the same way, and doesn't help of nothing update the drivers of the motherboard or even install every update of windows.
Procesador Intel(R) Pentium(R) CPU G2030 @ 3.00GHz
motherboard gigabyte GA-H61M-DS2
MEMORY 4gb RAM DDR·3
Hard disk 500GB Seagate.
with this same configuration i dont have problem if i have installed windows 7.
I guess isnt a problem of hardware, because the other browsers can display the videos without any problem.
- the latest version of mozilla firefox in every time.
- I try every thing, clear cache, disable acceleration, update drivers, update windows, uninstall and reinstall, even format the machine again.
I see other posts of people with similar problems, but without 1 good answer, just a lot of general solutions that doesnt work.
i must confese that i dont test yet with other hardware and same software.
I hope someone can help me.
No big problem for me, because i dont use these computers, but i like use firefox, and if i had that problem in my computer i would be crazy trying to find a fix to the problem.The data of my firefox is this one, dont know if this can be of utility, in this moment i install the addblock, but the problem was since the installation was clean. then this doesnt affect in the result.
Thank's
"application": {
"name": "Firefox",
"version": "33.0",
"userAgent": "Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0",
"supportURL": "https://support.mozilla.org/1/firefox/33.0/WINNT/es-MX/",
"numTotalWindows": 1,
"numRemoteWindows": 0
"crashes": {
"submitted": [],
"pending": 0
"modifiedPreferences": {
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.frecency_experiment": 3,
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20141011015303",
"browser.startup.homepage_override.mstone": "33.0",
"browser.startup.homepage": "about:home",
"browser.startup.homepage_override.buildID": "20141011015303",
"extensions.lastAppVersion": "33.0",
"gfx.direct3d.last_used_feature_level_idx": 0,
"media.gmp-gmpopenh264.lastUpdate": 1413506428,
"media.gmp-gmpopenh264.version": "1.1",
"media.gmp-manager.lastCheck": 1413975157,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 99545,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"plugin.importedState": true,
"privacy.sanitize.timeSpan": 0,
"privacy.sanitize.migrateFx3Prefs": true
"lockedPreferences": {},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 1,
"windowLayerManagerType": "Direct3D 11",
"windowLayerManagerRemote": true,
"adapterDescription": "Intel(R) HD Graphics",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0152",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32",
"driverVersion": "10.18.10.3621",
"driverDate": "5-16-2014",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.3.9600.17111",
"webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": false,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.7",
"version": "4.10.7"
"NSS": {
"minVersion": "3.17.1 Basic ECC",
"version": "3.17.1 Basic ECC"
"NSSUTIL": {
"minVersion": "3.17.1",
"version": "3.17.1"
"NSSSSL": {
"minVersion": "3.17.1 Basic ECC",
"version": "3.17.1 Basic ECC"
"NSSSMIME": {
"minVersion": "3.17.1 Basic ECC",
"version": "3.17.1 Basic ECC"
"userJS": {
"exists": false
"extensions": [
"name": "Adblock Edge",
"version": "2.1.5",
"isActive": true,
"id": "{fe272bd1-5f76-4ea4-8501-a05d35d823fc}"
"experiments": []
} -
Using Dell Latitude D630 with Windows 7 and Adobe CS6 - PCMCIA hardware accelerators?
I have a separate thread going using the hardware accelleration that comes with the Intel Mobile 965 Express Chipset not working
for me, and trying to figure out how to get OpenGL and 3d features of Photoshop CS6 to work.
So, I was thinking maybe a work-around. Are there supported PCMCIA card graphics accelerators that anyone could recommend
that would work with Windows 7 and interface via PCMCIA that meet the requirements to be used with Adobe CS6?A Dell Latitude 630 isn't enough machine to do what you want to do, I owned one. Geerks.com had a great laptop today for 379.
-
8600 printer is it compatible with windows 8 and 64 bit progran
I purchased a new tower last night that operates with Windows 8 and has a 64 bit program. Will the cd's I have for the 8600 printer work. I presently have windows XP.
ihad the same thing yesterday- you need to get new drivers etc from the HP website.
Good luck
badkittenparent -
Problems with windows update and fingerprint
HI
My windows was out of date and in the coarse of trying to update it, the system runned into a problem and the only way i could get back my information was to let the system settings go back to its default settings. Following that, i find it difficult to download new updates and the fingerprint is also not working any more. Please what should i do ?Hi @CLEPRIS ,
Thank you for visiting the HP Support Forums and Welcome.It is a great site for information and questions. I have looked into your issue about your HP-ENVY m6 Notebook and issues with Windows Updates and the Fingerprint reader software. Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers that might need updating on your system.
It shows me that there seems to be interference with Software task, usually your virus protection.
You might have to disable this software and then run the Windows update.
I would suggest to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
I hope this fixes things up for you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
I have 2 Macbooks each with an account for me and one for my wife. I use one Macbook logged in with my account and my wife uses the other Macbook only logged in on her account. We both make regular time-machine back-ups each on a separate external disk. Is it possible to update her account on my macbook using her external disk without overwriting my stuff on the same Macbook and vice versa?
Time Machine does not do individual accounts. It records the complete drive. So if you were to use her TM backup on your Mac it would make your Mac just like hers. Both yours and her account on your MAC.
Just copy the missing files over from her Mac to yours. If there are differennt programs on each then they would need to be installed on both. -
I have just bought a new laptop with Windows 8 and cannot load itunes from the existing disc or online as it is incompatible.Can anyone tell me what I can do now to get itunes on to my computer? Thank you
See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2 -
Hi anyone having a problem with windows 7 and itunes
Hi has anyone had a problem with windows 7n and Itunes...My Itunes was working now wont open says files missing reinstall...which I have done several times also other programs that were working now have error message your side by side configuration isnt correct any ideas!!!
Yes, I am also having trouble with my windows 7n. I tried to install the download but it didn't have 32 bit for my computer and I don't think it will help me see my phone on my external devices. I can't transfer my photos. Any help would be appreciated.
-
Okay so first things first this isn't the newest macbook pro. When I open about my mac and go to system report it says it is a Macbook Pro 3,1 and the Boot Rom Version say MBP31.0070.B07. Originally when starting up Boot Camp Assistant there where only two options, the "create windows 7 bootable usb" was not there at all. So after some editing and helpful tutorials I was able to get the option show up and created a bootable usb with windows 7 and downloaded the support software onto a separate flash drive. Finally I did the last step and created a second partition for windows. Once the process is complete my computer automatically restarts.
This is where the problem is. Once my computer makes the booting up sound it doesn't load up windows it gets stuck on a apple logo as if it's trying to reastart normally and can't. So I shut down and this time I hold down the option key during start up. It brings up the main partition and some recovery thing but no windows partiton and no bootable usb.
I forgot to mention that I am running OS X 10.9.3. Okay any body want to help me out? Iv'e been at this for hours and can't get an inch closer to having windows. Please and thank you!
P.S. If I missed a discussion that answer my question just point me to it. Iv'e been looking for a while, but who knows i might have missed one.The only known way to make it work on an external drive is by first installing Windows onto an internal drive, then cloning the install to an external Thunderbolt drive. Thunderbolt is seen as an extension of the internal bus, so Windows doesn't see it as an external device.
-
How can I quickly view pdf files like I can do with Windows Picture and Fax viewer for jpg files?
How can I quickly view pdf files like I can do with Windows Picture and Fax viewer for jpg files? I need to look at several thousand PDF files. It takes too long to open each one individually. The only thing I could think of is combining them into large groups and then using the Navigation index. But I like the way windows Picture and Fax Viewer does it because you can keep the files separate. Combining PDFs causes loss of individual file names. That would be a problem since I do need to have the individual file names.
Windows Picture and Fax Viewer is a DLL and is started via a rundll32.exe call and can't be set as an application to handle images in Firefox 3 and later versions.
Try to set Windows Picture and Fax Viewer as the default viewer in Windows, then it should be listed automatically in the Mozilla Firefox Browse dialog.
*http://www.winhelponline.com/articles/115/1/Windows-Picture-and-Fax-Viewer-as-the-default-viewer-in-Mozilla-Firefox.html
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
Can i use a thunderbolt display for my macbook pro and hp laptop with windows 7 and what adapters will i need
Hi jayhrab,
Currently, the system requirements listed for an Apple Thunderbolt Display are:
Thunderbolt-enabled Mac computer, including MacBook Air, MacBook Pro, Mac mini, and iMac
OS X v10.6.8 or later
Apple - Thunderbolt Display - Read the tech specs.
Regards,
- Brenden
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