Incompatible files on my video ipod

Any one got any ideas, I accidentally saved a tv recording from my XP media centre onto my video ipod, and I cannot deleted it!!
I've tried restoring the OS which would erase all files, but I get the error message 1428??
Any help appreciated.
Windows XP

Hi Kylierules!
Have you tried seeing this technique in this post? -> BKKzoo's post - error 1428 when restoring
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Similar Messages

Error Message: Corrupt file/folder on Video Ipod

As of this morning I can't update my video ipod via the latest version of Itunes. It won't allow me to sync podcasts, put music on or even video. The error message is: File or Folder Corrupted.
Has anyone seen something like this before? It played fine last night. Any suggestions on what to do? Thanks!

Have you restored it?
See this: Restoring the 5th generation iPod (iPod with video).

Delete old files on my video ipod

I am a new ipod user and have a video ipod. I have been downloading podcasts to my ipod for a week or so. Even though in my itunes I keep only the newest episodes, my ipod retains all previous episodes. However, when I go to my ipod in the source list, all the podcast items are de-highlighted and I can not select or delete.
Can someone point me to a way to delete old files on my ipod?
Thanks!

Try this:
In iTunes click on "Podcast", you don't need to have your iPod connected.
Highlight the file you want to delete and press the DELETE key on your keyboard. It will ask if you want to delete the file. If you want to just remove it from your iPod and want to keep the original file on your computer select "Keep Files". If you want to remove from both, select "Move to crcycle bin". This is for PC. If you use a Mac the wording might be slightly different but the principle should be the same.
When you're all done deleting, connect your iPod and the podcasts will be automatically removed from your iPod.
Hope it helps.

CAN I PUT PURCHASED DVD VIDEO ON A VIDEO IPOD...IF YES, HOW?

I'd like to put some episodes of The Rockford Files onto my video iPod. I have the DVDs of the series. Is there a way to do this? If yes, I'd appreciate a simple explanation--if there is one.

Not legally. And, because it's not legal, the Terms of Use of these forums prohibit us from discussing methods. Sorry.

Trouble transferring videos purchased in iTunes to video iPod

I found this to be a bit curious. I just purchased the White Stripes' "Hardest Button to Button" video in iTunes (along with 4 other music videos from other bands), and I was unable to transfer the file to my video iPod (the other four videos transferred without problem). The message said that it could not be played on this iPod. Is this a widespread or unique problem? I thought all videos purchased on iTunes were compatible with the video iPod, if not, is there a way to determine this before purchasing? Is there a way to solve this problem without purchasing additional software?

Unhelpful boilerplate response from the iTunes customer service team below. I have all of the updates (for iTunes & video iPod) and still no luck. I've even done the restore to factory settings thing, and also, no luck.
Has anybody else encountered this quirk (see my original question) and managed to work around it without purchasing any additional software?
From iTunes customer service:
Dear Customer,
We're sorry you're having trouble transferring music to your iPod. Here are
some resources that might help resolve this issue.
If you have never transferred songs to your iPod before, read this short
article to get started:
http://www.info.apple.com/kbnum/n165242
The most common reason songs won't transfer is that the iPod software or
iTunes is out-of-date. Please visit these links to download and install the
latest version of the iPod's software and iTunes.
iPod: http://www.apple.com/ipod/download
iTunes: http://www.apple.com/itunes/download/
If you have never updated your iPod before, here are easy instructions to
walk you through the process:
http://www.info.apple.com/kbnum/n60944
If you have the latest version of iTunes and the iPod software, and you
still can't transfer music to your iPod, please read our troubleshooting
article on this subject:
http://www.info.apple.com/kbnum/n93867
Sincerely,
The iTunes Music Store team
http://www.apple.com/support/itunes/ww/

Video Files Not Showing Up On 30GB Video iPod

I bought a few television show episodes directly from iTunes, but my 30GB Video iPod is not recognizing the files. They show up, as well as play, in iTunes, but they aren't shown in the "Video" section of my iPod.
Any help would be greatly appreciated.

With the ipod connected, in itunes, goto edit>preferences>ipod tab>Video sub tab and set it to update videos you want "AUto update ALL" or "AUto update SELECT"

Video ipod wont add any more MP4 video files?

i have well over 23 GB left on my 30 GB video ipod and for some reason stupid itunes will not add the files to my movies setion of my library. I have the videos in my documents, and i click add file to library, that doesnt work, and when i double clcik the file so it will play in itunes, that doesnt work either! PLEASE help.

Oh, my mistake!
The screen is leaving pixel lines? That sounds like a pretty well damaged iPod.
If restoring/updating hasn't worked, the best thing to do is to request service for your iPod. If it is under warranty, they will do it for free:
http://depot.info.apple.com/ipod/

How can I download music files (MP3) and video files (AVI) to iPod Nano?

I just want to download music files (MP3) and video files (AVI) to my son's iPod Nano and iTunes has all menus grayed out, can't get on Apple support site to upload diagnostics file. Driving me mad - should be simple... Please help!!! Dump of diagnostics below:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
INTEL_ DG41RQ__
iTunes 11.1.3.8
QuickTime 7.2
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B9B00CB27BC0
Current user is an administrator.
The current local date and time is 2013-12-22 23:15:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16002)
Video Display Information
ATI RADEON XPRESS 200 Series
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {E4F794BB-151F-490C-8AC0-1EDB6DA3718A}
Description:             D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2) - Packet Scheduler Miniport
IP Address:              192.168.5.104
Subnet Mask:          255.255.255.0
Default Gateway:     192.168.5.1
DHCP Enabled:       Yes
DHCP Server:          192.168.5.1
Lease Obtained:      Sun Dec 22 21:35:11 2013
Lease Expires:         Mon Dec 23 21:35:11 2013
DNS Servers:          91.216.105.75
                                216.93.191.228
Active Connection: LAN Connection
Connected:              Yes
Online:                     Yes
Using Modem:         No
Using LAN:              Yes
Using Proxy:            No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D: LITE-ON DVDRW SHW-160P6S, Rev PRS2
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Connected Device Information:
IPOD (K:\), iPod nano (7th Generation) running firmware version 1.0.2
Serial Number:         DCYK27TGF0GT
Bus Speed:              61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

Hi fkerrin!
In case you haven’t already tried this process before, here is an article for you about syncing media to the iPod:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Help with converting WMV files to quicktime movies for video ipod.

Is there a way to convert my movies that play with the windows media player to a movie file that Quicktime Pro can use to export to my video ipod?
I am running windows xp, can anyone help??

File size is dicated by the bitrate of the file. From my review of (thousands) of WMV files there appears to be some compression in the WMV format that is not reapplied when save as to a MOV container is performed. You can see in get info the WMV file say 100MB has maybe 125-150MB of data when it is fully loaded in Quicktime.
Thus save as does not apply the WMV compression the same as native WMV is all I can assume and the new QT file (MOV container) is bigger than the source file is.
Exporting to any new QT format (say H264) is going to make a file that is dependent on the new QT bitrate you select but if it is higher than the bitrate shown in the Get Info Inspector box when the original WMV has been opened it will be bigger without a doubt. So if you have a 3Mb/sec WMV file that you export to 700 kb/sec for iPod basic it should be 1/4 of the size. Use 5Mb/sec fo Apple TV it should be 2/3 larger.
I rarely use QT Pro to export and when I do I don't use default settings. I prefer MPEG Streamclip which offers easier control of variables, batch file processing, deinterlacing and other things and it is free.

I took some videos on my phone and my ipod touch doesnt seem to recognize the type of files that the videos are under

my phone is an older flip phone that is severely out of date but i am able to take videos on it. i am getting ready to get a new phone and i took my memory card out and moved the videos onto a computer but when i try to sync them to my ipod touch they dont sync... can anyone help me change the files of the videos or fugure out how to sync them to my ipod so i dont lose them? please?

You have to convert the format to one that is compatible with the iPod. Yu can use the free Handbrake conouter app.
Also see:
Why can't I transfer videos to my iPod?
Frequently asked questions about viewing and syncing video with iTunes and iPod

I have upgraded my Itunes to a Windows 8 Computer but now movies will not upload to my video ipod

Hi, Firstly thanks for clicking on to read this!!
I have been using an oldish computer for years for my Itunes, and having just purchased a Samsung touch screen computer with Windows 8 I have transfered all my Itunes over to the new computer.
All the music works fine and I have it all stored on a Passport usb drive to avoid 'clogging' up the new computer.
HOWEVER non of my videos or movies will now Sync to my video ipod. I just get the following message... "The videos were not copied to the ipod because they can not be played on this ipod".
I have already tried the following...
1) Not using the Passport and importing it all on to the computer hard drive....... Same message comes up.
2) Highlighting the TV shows and movies and going to file 'create ipod version' ... but this is greyed out and can not be selected.
I have tried re-downloading TV shows on the new computer however that will take AGES!!! (slow connection from Itunes when re-downloading ... 1 episode of bones takes about 4 hours and I have about 50 different series of various shows)... They did however sync to the ipod.
If I re-plug my ipod into the old computer and use my itunes though the passport again IT DOES WORK AND EVERY THING SYNCS!!!... thus I dont think the actual Ipod is faulty!!!!
Is this just an update that Apple are dragging their feet with (or not even bothering with).
Thanks for any advice or help you may be able to offer me.
Andy

There's no reason that upgrading from Lion to Mountain Lion would make this application work. I've looked up Music PadPro. I don't know much about it, but it looks pretty old. Here are the requirements:
Macintosh G4 or higher processor running Mac OS X Version 10.2.6 (minimum),
Mac OS X Version 10.3.2 (recommended), or Mac OS X Version 10.4.2.
Looking at that, I would guess that the application would require a PowerPC processor. After the release of the Intel machines back in 2006, Apple included something called Rosetta within OS X. This allowed programs developed for the older architecture (PowerPC) to run on the newer Intel machines. The reason for this was to give developers some time to upgrade their applications to run natively on Intel processors. It was only with the introduction of Lion that Apple pulled Rosetta from their OS. They had basically given developers about five years to upgrade their applications. Unfortunately, in your case, the developer went belly up. You can always install an older version of the OS on either a separate partition or an external drive and you can run your program from there.

How To Transfer MP3 Files from HD to IPOD?

I just got a new 30GB IPOD which I assume is the latest model. It came in a black box and says part number "PA149LL/A", but has no model number on the box.
The published web documentation for this is WRONG, and hard copy instruction with the unit is NON EXISTENT. I have no idea how to get music from MP3 files on my hard drive onto this thing.
I went to preferences and set the music file address to the folder which contains all of my MP3 files. I also set it to "manual" mode for music creation. I tried to create a playlist.
I can not get any way to "find" a music file through the ITunes screen. None of the screen graphics look like what is posted on the apple web site help material.
FYI: it did dump a ton of these same MP3 files onto the Ipod when I let it go in "automatic mode".... which I wanted to then remove when I realized half the files didn't have valid tags the Ipod could recognize so they were not filed correctly.
I tried to delete the songs from the Ipod as instructed on the website using: "clear" the playlist, and then command the thing to update the Ipod playlist. My first lesson courtesy the 800 phone help line: it can't do that unless you put it into "manual" mode, contrary to what the web site says.
Is there any place to go to get accurate operating instructions for THIS model?
I am not exactly a computer moron. I design PC hardware and power supplies for a living and have three college degrees. This thing needs some basic instructions on how to do a few things..... like load and play music.
Any advice would be appreciated on how to get this Itunes software to see or access my MP3 files stored in a folder on my desktop. I set the address in the preferences, but that did not help.
I'm not even sure exactly how or where the "search" files should appear when looking through Itunes?

Part numbers beginning with P are usually promotion items.
You can buy a stack of 'em & give to employees, grand openings, etc.
They are the same as regular retail iPod, just a different model number. http://www.apple.com/ipod/imaging/
Looks like you have a black, 30GB video iPod.
Here's a great place to start to learn how to use iTunes and the iPod.
http://www.apple.com/support/ipod101/
I went to preferences and set the music file address to the folder which contains all of my MP3 files. I
That will tell iTunes to use this folder. iTunes does not "watch" this folder to see if anything is added. You have to add it to the library yourself and iTunes will put it in this folder under Artist -> Album.
If you IMport a file, it will convert it to the format set in teh iTUnes prefs. If you Add a file, it will simply add it to the library in the format it already is.
To get music into iTunes;
- insert a CD and select Import.
- click on iTunes Music Store and purchase songs.
- go to iTunes menu - File -> Add (Folder or file) to library and select the file/folder.
- Drag songs onto iTunes.
To get music onto the iPod;
- Plug it in.
Yeah, it really is that simple.
Easiest way to manage your library is to use iTunes.
Edit the ID3 tags, add delete songs and put them onto the iPod.

Error 1418 on BRAND NEW Video ipod - Only 48 hours old!

Hi,
Just upgraded from a click wheel ipod to a new 80GB video Ipod. Installed itunes 7.02 and everything worked fine. Last night got the message saying an update was avaliable for my ipod so I clicked update and since then I get the following messages
1. The ipod could not be read from or written to.
2. The ipod is in recovery mode and needs to be restored
3. Unknown error - 1418
I have tried
1. 5r's
2. Reformat through windows
The ipod now says it is corrupt and needs to be restored through itunes but itunes only returns the 1418 message.
I have googled this to death and there seems to be alot of issues with the new firmware. I am really annoyed as I havent even had chance to listen to my music yet and ive spent alot of money on it.
Any one have any ideas please, any other Video users had a similar problem after the firmware update?
Thanks

The link works for me. However, here's the post.
iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)
Posted: 14-Sep-2006 03:30
Reply Email
Downloaded iTunes 7 and you've gone through the 5 R's until your red in the face?
* This probable solution 'stumbled upon' using a 60GB video. I have no idea if the process will work the same for nano. But if your desperate and have backed up your library... full steam ahead.
If you've noticed that your iPod does not show up in My Computer, but shows up in iTunes, and the new Update or Restore option within iTunes (Summary tab of a recognized iPod) doesn't work (choosing 'Update' gives you error 1417 and 'Restore' gives you error 1418 - whatever they mean) then give this a try:
1. Restart your computer - just to make sure we're all on the same page
2. Start up/Load iTunes
3. Connect your iPod to your computer - it may take a little time for iTunes to connect to your device
4. When the dialogue box pops up telling you that a new version of firmware (ver. 1.2) is available choose: INSTALL
5. As iTunes shows you a progressive bar of 'installing' (the bar scrolls across again and again) use the "Safely Remove Hardware" option in your taskbar and stop "Apple iPod USB Device". The computer will then tell you that the device can now be removed
6. "Installing" continues... plug in/connect iPod again. The "Install" continues like nothing's happened. Weird, huh?
7. Apple logo and Update status bar should now appear on your dimmed iPod screen (because of no backlight)
8. At this point, dialogue box pops up on computer to tell you that updating continues
9. "Do Not Disconnect" symbol will then show on your iPod
10. Process finishes after a time, and now the Summary tab says the iPod has been updated.
HA!!! If this is all that troubles you - HUZZAH! And I hope this helped.
Now that we've come this far... I've found that when I normally open iTunes and plug in my iPod to aunto-sync, I now get ERROR (-50) -> Mac needs to get a database online or something to tell me what these 'errors' mean so I don't freak out when I get one...
1. Go BACK to the Summary tab or your recognized deive in iTunes. Now choose RESTORE. Make sure whatever is on your iPod can be replaced
2. This part takes time
3. Computer will pop with dialogue box saying that iPod is restored and being changed to factory settings
4. Prompt then pops up for you to name your little iPod. At this stage you can choose to 'Auto-sync songs and vids when connected' or 'Auto-sync photos' and from which directory. It's up to you.
5. iTunes will then thank you for registering your iPod. From this point, the files are copied to your device. Depending on how large your library is affects how long this process takes.

Most recent version of iTunes does not recognize my video iPod, what to do?

I have a video iPod that I got last year and had it synced to my Windows XP on my desktop and I had recently synced it with my Macbook and had no problems with videos, pictures, movies, etc. I got a new iPod nano red and went to put music in it, but I had to download the latest version of iTunes. Just a few days ago I was able to still use both iPods on my MacBook. I just tried to put new videos on my video iPod and I get an error message saying: "the video was not copied, because this device does not support this file." I tried to authorize this computer, that didn't work. I tried converting the selected video, but I get an error(-50). I don't know what to do, any ideas? I appreciate anyone's help. THANKS!

Kevin .... I'm with you. I have the same problem. iTunes 9.0 / Windows 7 ... how we actually talk to someone at Apple to get a fix? I got a brand new $800 windows cpu ... that is a brick when it comes to iTunes. If anybody can help us, please let us know.
Baskin-Robbins

Video ipod not recognized by windows at all

My new video ipod suddenly cannot be recognized by Windows. I'm not really sure what happened - one day I was able to plug it in and have iTunes automatically start and sync, and now whenever I plug it in I just get the message "do not disconnect." Also, the iPod is not recognized by Windows - doesn't even show up in "My Computer," though it does show up in "Device Manager" and in the "Safely Remove Hardware" dialogue.
What could be wrong? I already uninstalled iTunes and Quicktime and reinstalled them, to no luck. I also installed the new iPod system software 1.3 but also no luck. Finally, I uninstalled all of my USB ports and forced Windows to reinstall them, but that didn't work either. The first time I put in the iPod after that I got a dialogue box that it had recongized the new hardware and was installing the iPod, but nothing ever came of it.
However, both iTunes and my video iPod are fully functional, and I have taken VERY good card of the video iPod.
Any idea what could be wrong???

I tried it, setting it to E. It didn't work. Tried the same thing after setting it to disk mode and it didn't work. Just the same old BS about "Do not disconnect," but it isn't recongized anywhere on the system except for Device Manager and the Disk Management tool you mentioned. No acknowledgement from iTunes or in My Computer. Meanwhile both iTunes and my iPod work fine, but they can't communicate with each other.
I AM GOING INSANE!!!!!!!!!!!!!!!!!!!!! I have tried every trick in the book that I could possibly think of. Not only did I uninstall and reinstall iTunes, QuickTime and the iPod helper, but after I uninstalled them I COMPLETELY nuked them, eliminating every file and clearing extraneous references out of the registry. Then I reinstalled from the CD going by the instructions by the letter. I thought for sure it would work now but for some ridiculous reason it doesn't.
I am completely at my wits' end.................. What the heck can I do???
PS: I also have Linux installed in a secondary extended partition, which is on my hard drive but not counted as C. Not sure if that makes any difference.

Incompatible files on my video ipod

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