Incomplete download of rental movies.
This is really annoying! I rented two movies and it appears neither downloaded properly. What can I do about this other than renting them again?
Actually I have sorted it now. For information you can go to itunes, then Store and then hit "check for downloads". Any downloads that were incomplete or yet to be downloaded will show as a number of items. Then accept them once you have input your Apple id, if you need to.
Similar Messages
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just downloaded a rental movie and can't locate it anywhere in itunes downloads never use to be this hard not reallu worth it but would still like to watch my movie.My account info says all purchases have been downloaded.. hmmm wbere is my movie?
This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******. -
It has taken 3 days to download a rental movie. How do I cancel and get a refund.
It has taken 3 days to download a rental movie and still not complete. How do I cancel the download and get a refund?
Go here: http://www.apple.com/support/itunes/contact/
Click the big blue button and follow the prompts. -
HT4539 can not download my rental movies because an unknown error.... so frustrating...
can not download my rental movies because an unknown error.... so frustrating...
Nevermind, I misread.
Message was edited by: Melissimo -
Can you download a rental movie from itune and move to an external drive
How can I export an itune movie to an external drive?
If I can download a rental movie and move to an external drive?Hi Niel. Can you be move specific for those of us not tech savy? 1 - Can you provide steps to back up the library? 2 - How do you organize the library? 3 - When you move the entire iTunes folder, does it include iTunes paid for music along with downloaded music from CDs? Thanks
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I downloaded a rental movie but can't find it on the upgraded itunes page. Old home page showed a tab that read "rentals" on the left side. Anyone know how to find that tab?
I have the same issue. Just rented a movie, and I can't find it anywhere. Where is it stored, and how do I watch it on iTunes 11.0.4 ?
I don't see the 'rented' tab anywhere, and nothing under 'purchased'. -
I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple
The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond? -
I downloaded a rental movie (SD) onto my iPad2 and tried to play on my TV via VGA adaptor; it says not authorised. I have done this many times before. This is the dirst time I have had this not authorised message. Has anyone any ideas what what can I do? Many thanks in anticipation.
Delete the file and re-download again.
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I downloaded a rental movie on my iPad , I can't find it. Can anyone tell me where to look?
I downloaded a rental movie from iTunes on my iPad, I can't find it. can anyone tell me where it might be? Thank you.
Click on the Video App, but first make sure it transferred to your iPad by connecting to iTunes and clicking on your iPad in the left widow and then click the movie tab and make sure Sync Movies has a check in the box.
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Why does it take 5 hours to download a rental movie on Apple TV.It used to take a few minutes.
Why does it take 5 hours to download a rental movie on Apple TV.It used to take a few minutes.
Welcome to the Apple Community.
It's likely network related, have you checked your internet download speed (speedtest.net) or tried anything to eliminate interference on you local network. -
I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed Internet?
Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
Download speed achieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
Cheers
Nick -
i just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks
And just in case .... You don't actually sync rental movies to the iPad....
To transfer a rented movie from iTunes, use the movies pane in iTunes. Rented movies transfer is at the top. You must have an Internet connection to transfer a rented movie. Select the "move" arrow in the direction you wish to transfer, and click the apply button at the bottom right. Rented movies can only exist on one device at a time, they do not sync like other video, but move from iTunes to the iPad. -
Help! I just downloaded a rental movie to my ipad and I can't find it to play it. Any suggestions?
Would someone help me with this? I just downloaded a rental movie onto my ipad and now I can't find it to play it. Thanks.
It belongs in the videos app.
Did you check there? -
Help Please!!!! When I download rental movies from iTunes, via my MacBook Pro, I cannot see them to watch them on Apple TV or the MBP. Is it me or something glitchy that I have no control over? Thanks for your assistance.
Hello FeedUpUser,
Thank you for the question. When you purchase a rental, you can view it on one device at a time:
Can I play my rental on more than one device?
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
iTunes Store: Movie rental frequently asked questions (FAQ)
http://support.apple.com/kb/HT1657
If you are using a first generation Apple TV, you can transfer your movie to the Apple TV using the steps in the section titled "Transfer a rental from your iTunes library to iPod, iPhone, iPad, or Apple TV" in the following articles:
iTunes 11 for Mac: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12291
iTunes 11 for Windows: Rent movies from the iTunes Store
http://support.apple.com/kb/PH12499
If you have a second or third generation Apple TV, you can use AirPlay to play the rental through your Apple TV. You can find the steps in the following article:
iTunes: Using AirPlay
http://support.apple.com/kb/HT5922
If you have not been able to view your rental, I recommend reporting the issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
Best,
Sheila M.
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